Dell PowerEdge 4200 Installation And Troubleshooting Manual page 80

3. Verify that the SCSI device drivers are installed
and configured correctly.
See Chapter 3, "Installing and Configuring SCSI
Drivers," in the User's Guide to determine which
drivers are required and how they should be installed
and configured.
Are the required SCSI device drivers installed and
configured correctly?
Yes. Go to step 5.
No. Go to step 4.
4. Reinstall and/or reconfigure the required SCSI
device drivers. Then reboot the system.
Is the problem resolved?
Yes. You have fixed the problem.
No. Go to step 5.
5. Remove the drive carrier from its bay, and check
the cable connections between the drive and the
drive carrier. Reinstall the drive.
Is the problem resolved?
Yes. The drive carrier was not firmly seated in the
connector on the SCSI backplane board, or the cable
in the drive carrier was installed incorrectly. You
have fixed the problem.
No. Go to step 6.
6. Remove the drive carrier and install it in another
drive bay.
Is the problem resolved?
Yes. The SCSI backplane board has a defective
connector. See Chapter 11, "Getting Help," for
instructions on obtaining technical assistance.
No. Go to step 7.
7-20 Dell PowerEdge 4200 Systems Installation and Troubleshooting Guide
7. Remove both computer covers.
See "Removing the Computer Covers" found earlier
in this chapter.
CAUTION: See "Protecting Against Electro-
static Discharge" in the safety instructions at
the front of this guide.
8. Check the SCSI cable connections to the SCSI
backplane board and to the SCSI host adapter.
Check the DC power cable connection to the
SCSI backplane board.
The SCSI cable may be connected to the SCSI host
adapter on the system board, or to a SCSI host
adapter card in an expansion slot. See Chapter 10,
"Installing Drives in the Internal Bays," for the loca-
tion of the cable connectors on the SCSI backplane
board and the SCSI host adapter.
Are the cables firmly connected?
Yes. Go to step 10.
No. Go to step 9.
9. Reseat the cable connectors, and then reconnect
the computer and peripherals to their AC power
sources and turn them on.
Is the problem resolved?
Yes. The cable connections were faulty. You have
fixed the problem.
No. Go to step 10.
10. Partition and logically format the hard-disk
drive. If possible, restore the files to the drive.
To partition and logically format the drive, see the
documentation for the computer's operating system.
Is the problem resolved?
Yes. The hard-disk drive format was corrupted. You
have fixed the problem.
No. See Chapter 11, "Getting Help," for instructions
on obtaining technical assistance.