Troubleshooting Enclosure Connections - Dell PowerVault MD3000 Hardware Owner's Manual

3 Re-install the physical disk in its original bay. See "Removing and Installing Physical Disks" on page 48.
If the problem persists, see "Getting Help" on page 69.
Problem
• Physical disk status LED is flashing amber.
Action
1 Review MD Storage Manager for possible recovery actions.
NOTE:
If a physical disk rebuild is under way, allow the rebuild to complete.
2 Remove the physical disk from the enclosure. See "Removing and Installing Physical Disks" on
page 48.
3 Inspect the disk and midplane connectors for obvious damage.
4 Re-install the disk in its original bay. See "Removing and Installing Physical Disks" on page 48.
If the problem persists, see "Getting Help" on page 69.
Problem
• Multiple physical disks are not seen in MD Storage Manager.
Action
1 Make sure that all cables are attached correctly according to the enclosure mode you selected. For more
information on enclosure modes, see "Cabling Your RAID Enclosure" on page 19.
2 Verify that the SAS port link status LED is solid green for each port that is connected to a cable. If it is
not, see "Back-Panel Indicators and Features" on page 13.
3 If you reseated cables, reboot the host server.
If the problem persists, see "Getting Help" on page 69.

Troubleshooting Enclosure Connections

Problem
• Enclosure is not seen by attached host controller.
Action
• Inspect RAID controller module cables for connectivity problems, such as damaged or disconnected
cables and poor connections. For detailed cabling instructions, see "Cabling Your RAID Enclosure" on
page 19.
Troubleshooting Your Enclosure
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