Troubleshooting Enclosure Cooling Problems; Troubleshooting Physical Disks - Dell PowerVault MD3060e Owner's Manual

CAUTION: Power supply modules are hot-swappable. The enclosure can operate on a single
power supply module; however both modules must be installed to ensure proper cooling. A
single power supply module can be removed from a powered-on enclosure for a maximum
period of five minutes. Beyond that time, the enclosure may automatically shut down to
prevent damage.
2. Reseat the power supply module by removing and reinstalling it.
NOTE: After installing a power supply module, allow several seconds for the enclosure to
recognize the power supply module and to determine if it is working properly.
If the problem is not resolved, see

Troubleshooting Enclosure Cooling Problems

CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Ensure that none of the following conditions exist:
• Ambient temperature is too high, as a physical-disk drawer is left open for an extended period.
• External airflow is obstructed.
• The cooling fan module is removed or has failed.
If the problem is not resolved, see

Troubleshooting Physical Disks

CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Check the physical disk to ensure that the most current version of the firmware is installed, if
possible. For more information, see the Dell PowerVault MD3060e Storage Enclosure Administrator's
Guide at dell.com/powervaultmanuals.
2. Remove the physical disk from the system.
NOTE: You must ensure that you check the physical disk indicators before removing the faulty
physical disk from the system.
3. Check the physical disks and the midplane to ensure that the connectors are not damaged.
4. Reinstall the physical disk.
5. If the problem is not resolved, replace the failed physical disk.
If the problem persists, see
Getting Help.
Getting Help.
Getting Help.
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