Troubleshooting Enclosure Management Modules; Troubleshooting The Control Panel - Dell SC400 Owner's Manual

Troubleshooting Enclosure Management Modules

Use these steps to troubleshoot EMMs.
1. Check the status of the EMM using the Dell Storage Client.
2. Check the pins and reseat the EMM.
a. Remove the EMM.
b. Verify that the pins on the backplane and the EMM are not bent.
c. Reinstall the EMM.
3. Determine the status of the EMM link status LEDs. If the LEDs are not green, check the cables.
a. Shut down the storage system.
b. Reseat the cables on the expansion enclosure and the storage system.
c. Restart the expansion enclosure and then the storage system.
d. Recheck the link status LEDs. If the link status LEDs are not green, replace the cables.

Troubleshooting the Control Panel

Use these steps to troubleshoot the control panel.
1. Determine the status of the control panel LEDs. If the LEDs are not lit, and the enclosure is powered
on, the control panel has failed.
2. Reseat the control panel by removing and reinstalling it.
CAUTION: The storage system and expansion enclosures must be shut down before reseating
the control panel.
Troubleshooting Storage System Components
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