Troubleshooting A Wet Enclosure; Troubleshooting A Damaged Enclosure - Dell PowerVault MD3000 Hardware Owner's Manual

Troubleshooting a Wet Enclosure

Problem
• Liquid spilled on the enclosure.
• Excessive humidity.
Action
CAUTION:
Only trained service technicians are authorized to remove the enclosure cover and access any of the
components inside the enclosure. Before performing any procedure, see your Product Information Guide for
complete information about safety precautions, working inside the enclosure and protecting against
electrostatic discharge.
1 Turn off the enclosure and disconnect all power.
2 Remove all the physical disks from the enclosure. See "Removing and Installing Physical Disks" on
page 48.
3 Remove the RAID controller modules from the enclosure. See "Removing and Installing a RAID
Controller Module" on page 51.
4 Remove the power supply/cooling fan modules from the enclosure. See "Removing and Installing the
Power Supply/Cooling Fan Module" on page 54.
5 Remove the enclosure midplane. See "Removing and Installing the Midplane" on page 58.
6 Let the enclosure dry thoroughly for at least 24 hours.
7 Reinstall all the components you removed in the previous steps.
8 Reconnect the enclosure to the electrical outlet and turn on the enclosure.
If the enclosure does not start properly, see "Getting Help" on page 69.

Troubleshooting a Damaged Enclosure

Problem
• Enclosure was dropped or damaged.
Action
CAUTION:
Only trained service technicians are authorized to remove the enclosure cover and access any of the
components inside the enclosure. Before performing any procedure, see your Product Information Guide for
complete information about safety precautions, working inside the enclosure and protecting against
electrostatic discharge.
1 Ensure that the following components are properly installed:
• All physical disks (both in their carriers and connected to the enclosure midplane)
• Power supply/cooling fan modules
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Troubleshooting Your Enclosure