Troubleshooting External Connections; Troubleshooting A Wet Enclosure - Dell PowerVault MD3000i Hardware Owner's Manual

Troubleshooting External Connections

Loose or improperly connected cables and bent pins are the most likely source
of problems. Ensure that all external cables are securely attached to the external
connectors on your system and that none of the connectors are damaged. See
"Back-Panel Indicators and Features" on page 18 for the back-panel connectors
on your enclosure.

Troubleshooting a Wet Enclosure

Problem
• Liquid spilled on the enclosure.
• Excessive humidity.
Action
CAUTION:
enclosure cover and access any of the components inside the enclosure. Before
performing any procedure, see your Product Information Guide for complete
information about safety precautions, working inside the enclosure and protecting
against electrostatic discharge.
1 Turn off the enclosure and disconnect all power.
2 Remove all the physical disks from the enclosure. See "Removing and
Installing Physical Disks" on page 56.
3 Remove the RAID controller modules from the enclosure. See
"Removing and Installing a RAID Controller Module" on page 60.
4 Remove the power supply/cooling fan modules from the enclosure. See
"Removing and Installing the Power Supply/Cooling Fan Module" on
page 64.
5 Remove the enclosure midplane. See "Removing and Installing the
Midplane" on page 68.
6 Let the enclosure dry thoroughly for at least 24 hours.
7 Reinstall all the components you removed in the previous steps.
8 Reconnect the enclosure to the electrical outlet and turn on the enclosure.
If the enclosure does not start properly, see "Getting Help" on page 81.
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Troubleshooting Your Enclosure
Only trained service technicians are authorized to remove the