Table of Contents
Advertisement
iMedia FlipTop Computer Center
Problem Solving
20 • iMedia FlipTop Computer Center: IM-FTCC-B
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
IM-FTCC-B/IMI-FTCC-B Troubleshooting
TROUBLE
POSSIBLE
CAUSE(S)
PWR LED
Not receiving power.
does not
illuminate.
Improper power supply.
No video
Incorrect cable
output
connection.
displayed.
Video from
Incorrect cable
RGB source is
connections.
garbled or no
output.
Button does
Incorrect cable connection.
not function
when pressed.
Other functions
Connections to projector.
operate, but
there is no
control of the
projector.
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team
by calling the Crestron corporate headquarters at 1-888-CRESTRON
[1-888-273-7876]. For assistance in your local time zone, refer to the Crestron
website (www.crestron.com) for a listing of Crestron worldwide offices.
You can also log onto the online help section of the Crestron website to ask
questions about Crestron products. First-time users will need to establish a user
account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features, and extends the capabilities
of the IM-FTCC-B/IMI-FTCC-B, additional information may be made available
as manual updates. These updates are solely electronic and serve as intermediary
supplements prior to the release of a complete technical documentation revision.
Check the Crestron website periodically for manual update availability and its
relevance. Updates are identified as an "Addendum" in the Download column.
Crestron IM-FTCC-B
CORRECTIVE ACTION
Verify that the iMedia cable and the
AC cable are properly attached.
Only use Crestron power supplies.
Verify computer cable connection.
Verify iMedia output cable
connection is secure.
Verify 15-pin computer cable
connection. Verify iMedia output
cable connections.
Verify maximum iMedia cable
length.
Verify that the iMedia output cable
connection is secure.
Verify cable wiring and connections
between receiver and projector.
Operations & Installation Guide - DOC. 6349A
Advertisement
Table of Contents
