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Crestron IM-WCVP
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron
customer service representative.
IM-WCVP Troubleshooting
TROUBLE
SOURCE
LED does
not
illuminate.
No video
output
displayed.
(Continued on following page)
Operations & Installation Guide – DOC. 6489 iMedia Wall Plate Control Panel: IM-WCVP • 11
iMedia Wall Plate Control Panel
POSSIBLE
CAUSE(S)
Not receiving
power.
Incorrect
power supply.
Source is not
selected.
Incorrect cable
connection.
CORRECTIVE
ACTION
Verify that the
iMedia cable is
connected to the
IM-WCVI and the
IM-WCVI is
connected to the
iMedia receiver.
Only use Crestron
power supplies.
Push a source
button to select a
source.
Verify computer
cable connection.
Verify video cable
connection.
Verify iMedia
output cable
connection is
secure.
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