Table of Contents
Advertisement
Crestron DM-TX-100/-F
Problem Solving
Operations Guide – DOC. 6810C
DigitalMedia™ CAT & Fiber Transmitters 100
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
DM-TX-100/-F Troubleshooting
TROUBLE
POSSIBLE CAUSE(S)
Device does not
Device is not
function.
communicating with the
network.
Device is not receiving
power from a Crestron
power source.
Device is not receiving
sufficient power.
PWR LED does
Device is not receiving
not illuminate.
power.
DM LINK LED
Device is not
does not
transmitting DMNet
illuminate.
signal.
Loss of
Improper grounding.
functionality due
to electrostatic
discharge.
NOTE: For more advanced diagnostics, use the DMTool in Crestron Toolbox.
DigitalMedia™ CAT & Fiber Transmitters 100: DM-TX-100/-F • 25
CORRECTIVE ACTION
Use Crestron Toolbox to poll
the network. Verify network
connection to the device.
Use the provided Crestron
power source. Verify
connections.
Use the DMNet Power
Calculator to help calculate
how much power is needed
for the system.
Verify PWR connections are
properly attached.
Verify DM OUT connections
are properly attached.
Check that all ground
connections have been made
properly.
Advertisement
Table of Contents
