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Unpacking and Inspection
1.
Pack the instrument in its original shipping carton if possible. If the original carton is
unavailable, for a nominal fee, Micromeritics can provide another carton for your use.
Failure to package your instrument properly may result in shipping damage.
2.
Tag or otherwise identify the defective equipment, noting the defect and, if possible, the
circumstances under which the defect occurs.
3.
Make reference to the sales order or purchase order for the equipment, and provide the
date the equipment was received.
4.
Notify a Micromeritics Service Representative of the defect and request shipping
instructions. The Service Department will assign a Return Material Authorization (RMA)
number to your return and provide shipping information.
2
MicroStar 022
Jul 09
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