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LG MultiSITE VM3 Startup Manual
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LG MultiSITE VM3 Startup Manual

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LG MultiSITE
VM3
TM
START-UP GUIDE
Model Number: PBACNBTR1A

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Summary of Contents for LG MultiSITE VM3

  • Page 1 LG MultiSITE START-UP GUIDE Model Number: PBACNBTR1A...
  • Page 2 For continual product development, LG Electronics U.S.A., Inc., reserves the right to change specifications without notice. ©LG Electronics U.S.A., Inc. This document, as well as all reports, illustrations, data, information, and other materials are the property of LG Electronics U.S.A., Inc.

  • Page 3: Table Of Contents

    Restoring factory defaults ......................................49 System shell ..........................................51 Due to our policy of continuous product innovation, some specifications may change without notification. ©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.

  • Page 4: Safety Instructions

    Improper installation or use may result in fire, explosion, electric shock, physical injury and/or death. Due to our policy of continuous product innovation, some specifications may change without notification. ©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
  • Page 5 • Tear apart and throw away plastic packaging bags so that children may not play with them and risk suffocation and death. Do not install the MultiSITE VM3 unit if it will be exposed to rain or other precipitation. Do not install the unit in a location exposed to open flame or extreme heat.
  • Page 6 The unit may fail. Due to our policy of continuous product innovation, some specifications may change without notification. ©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
  • Page 7 ACMA, complies with the requirements of the relevant ACMA Standards. This document covers mounting and wiring of the fol- lowing products. Due to our policy of continuous product innovation, some specifications may change without notification. ©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
  • Page 8 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Due to our policy of continuous product innovation, some specifications may change without notification. ©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.

  • Page 9: Introduction

    Driver configuration and GUI Refer to the MultiSITE VM3 User Manual for details on configuring the LG Niagara 4 driver to monitor and control LG HVAC equipment. The User Manual also describes the features of the controller’s GUI (graphical user interface).

  • Page 10: Commissioning Overview

    To do this you use the platform Commissioning Wizard. • The Commissioning Wizard is the only way to install the needed core software in a MultiSITE VM3 controller. Most steps in the Commis- sioning Wizard are also available as separate platform views. For example, there is a Software Manager, License Manager, and many others.

  • Page 11: Factory-Shipped State

    Secure storage and the SD card On a MultiSITE VM3, the SD card is the primary storage media for all data and configuration related to the software installation. Since the SD card can be easily removed and the data duplicated, the sensitive data is encrypted when stored on the card. Files are stored in encrypted format, but decoded on the fly as they are accessed.

  • Page 12: Inserting Or Removing Microsd Card

    • When properly closed, the shutter must not protrude behind the mounting base. Due to our policy of continuous product innovation, some specifications may change without notification. ©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.

  • Page 13: Preparation For Commissioning

    Refer to the MultiSITE VM3 Installation Guide for mounting, wiring, and installation instructions. This document assumes that you have the MultiSITE VM3 nearby, and are able to power it on and off as needed. After you complete the commissioning process described in this document, you can mount and wire the MultiSITE VM3 controller at the job site.

  • Page 14: Preparing For New Multisite Vm3 Commissioning

    Commissioning Wizard. NOTE: If you received a license archive (.lar file) or .license file for the MultiSITE VM3 through email, and you wish to use it instead of the online license server (for some reason, for example your MultiSITE Supervisor PC will not have Internet connectivity when you are commis- sioning the MultiSITE VM3), make the file available to MultiSITE Supervisor first, as follows: •...

  • Page 15: Connecting To Multisite Vm3

    Connecting to MultiSITE VM3 Once the MultiSITE VM3 has powered up, connect to it with MultiSITE Supervisor using “Open Platform.” A platform connection to any Multi- SITE VM3 is required for most host-level operations. This includes installing Niagara 4.1 core software and modules and performing various other platform tasks.

  • Page 16: Running The Commissioning Wizard

    RUNNING THE COMMISSIONING WIZARD As shown below, the Commissioning Wizard is a right-click option on any connected MultiSITE VM3 platform in the Nav tree. You can also launch the wizard from the Platform Administration view. Figure 4: Commissioning Wizard as right-click platform option.

  • Page 17: Starting The Commissioning Wizard

    • Install/upgrade core software from distribution files: Preselected and read-only for any new unit. • Sync with my local system date and time: Preselected in most cases. For a new MultiSITE VM3 for example, the controller time may greatly differ from actual time.

  • Page 18: Installing Or Updating Licenses

    RUNNING THE COMMISSIONING WIZARD Installing or updating licenses At the License step, you install one or more license files in a new MultiSITE VM3 controller. You typically select the option to get and install licenses from the licensing server. Prerequisites A minimum of one license file is always needed.

  • Page 19: Installing Or Updating Licenses From Files

    MultiSITE Supervisor to another location, license files in that location are listed instead. Figure 9: Commissioning Wizard. Due to our policy of continuous product innovation, some specifications may change without notification. ©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
  • Page 20 If a license is not listed, navigate to its location using the left-pane folder tree controls, and click the license to select it. • The licensing tool prevents selection of a wrong license (different hostid) to install in the MultiSITE VM3.

  • Page 21: Setting Enabled Runtime Profiles

    1. Click all module profile types to be installed in this MultiSITE VM3 controller, which include one or more of these: • RUNTIME: Always selected. Note if UX (or UX and WB) is not selected, the MultiSITE VM3 will not support client Web browser access from its WebService—only client access from MultiSITE Supervisor via Fox.

  • Page 22: Specifying A Station Database To Install

    Specifying a station database to install If you have a specific station database ready to install in the MultiSITE VM3, you can specify it at this step in the wizard. Or, accept the de- fault “(Don’t transfer a station)” and click Next. You can create a station later using the New Station Wizard, and install it using the platform’s Station Copier.
  • Page 23 – Selected folders appear with an “X” and unselected folders show an empty folder box. Figure 14: Commissioning Wizard. Due to our policy of continuous product innovation, some specifications may change without notification. ©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.

  • Page 24: Installing Lexicons

    4. Click the Next button for the next step. If skipping that step, go to “Select modules”. Installing lexicons At the Lexicon Installation step, you can install one or more text-based lexicon file sets in the MultiSITE VM3, provided you have the file sets in a !lexicons folder under your Sys Home (niagara_home).

  • Page 25: Selecting Modules

    Selecting modules At the select modules step, a popup “Rebuilding software list” dialog briefly appears as the dependencies of the MultiSITE VM3 are com- pared against the available software modules in your MultiSITE Supervisor PC’s “software database.” During commissioning, you add to the software modules that are preselected for installation.
  • Page 26 • Install (if selected) Figure 17: Commissioning Wizard. Due to our policy of continuous product innovation, some specifications may change without notification. ©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.

  • Page 27: Installing Or Upgrading Core Software

    Installing or upgrading core software At the install/upgrade core software step, the dependencies of the MultiSITE VM3 platform are compared against the distribution (dist) files available in your MultiSITE Supervisor PC’s “software database.” For the initial commissioning, the wizard determines what core distribution files are needed, selects the files automatically, and then informs you in a dialog, as shown in the following figure.

  • Page 28: Tcp/Ip Configuration

    Note that IPv6 support is available. However, this document covers IPv4 configuration. Figure 19: TCP/IP Configuration dialog. Due to our policy of continuous product innovation, some specifications may change without notification. ©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
  • Page 29 1. Review the Interface 1 settings on the IPv4 Settings tab, which include the temporary factory-shipped IP address. 2. Assign the MultiSITE VM3 a unique IPv4 address for the network you are installing it on. No other device on this network should use this same IP address.

  • Page 30: Configuring System Passphrase

    10 characters and include at least one uppercase character, at least one lowercase character, and at least one digit). The system passphrase is used to protect sensitive information stored on all Niagara systems, and on the micro SD card in MultiSITE VM3 controllers.

  • Page 31: Removing Platform Default User Account

    MultiSITE VM3 controller. Note that the Commissioning Wizard in Niagara 4 prevents commissioning a MultiSITE VM3 controller that retains the factory default platform user account. To proceed, you must enter a different user name, along with a “strong” password (this means a minimum of 10 characters including: at least one uppercase character, at least one lowercase character, and at least one digit).
  • Page 32 RUNNING THE COMMISSIONING WIZARD Specifying a platform user to replace the factory-default platform user You see this dialog only in the initial commissioning of a new MultiSITE VM3 controller, or possibly at some future point after installing an N4 “clean dist” file.
  • Page 33 Due to our policy of continuous product innovation, some specifications may change without notification. ©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.

  • Page 34: Configuring Additional Platform Daemon Users

    RUNNING THE COMMISSIONING WIZARD Configuring additional platform daemon users This Commissioning Wizard step lets you add additional platform admin users in the MultiSITE VM3 controller, delete users, and change passwords. • Note that you can access this same configuration via the “User Accounts” button in the Platform Administration view, available any time after commissioning.

  • Page 35: Reviewing And Finishing Commissioning Wizard

    The final step in the Commissioning Wizard provides a review of changes, as shown below. Figure 25: Review Commissioning Wizard dialog. Due to our policy of continuous product innovation, some specifications may change without notification. ©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
  • Page 36 MultiSITE VM3 controller, and a Close button is displayed. Figure 26: Completing Commissioning. Due to our policy of continuous product innovation, some specifications may change without notification. ©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
  • Page 37 If you did not change it’s IP address, after several minutes you should be able to double-click the platform instance again to reconnect. Note: Going forward, you must access the MultiSITE VM3 by its new (assigned) IP address. Note that your MultiSITE Supervisor keeps a history of TCP/IP changes made.
  • Page 38 If you changed your PC’s IP address in order to commission the MultiSITE VM3, you usually need to reconfigure your PC’s TCP/IP settings back to appropriate settings to communicate with it. Otherwise, you will be unable to connect to it for other commissioning.

  • Page 39: Platform Services (Station) And Administration

    ADMINISTRATION A few platform configuration items in a MultiSITE VM3 are not directly accessible in a MultiSITE Supervisor platform connection to the controller, that is, via the Commissioning Wizard or any of the platform views. Instead, you must have a station installed and running on the controller (any station).
  • Page 40 PlatformServices is different from all other components in a station in the following ways: • It acts as the station interface to specifics about the host platform (whether MultiSITE VM3 or a PC). • It is built dynamically at station runtime. PlatformServices is not visible in an offline station.

  • Page 41: Platformservices Properties

    Figure 30: PlatformServices property sheet in controller. Due to our policy of continuous product innovation, some specifications may change without notification. ©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.

  • Page 42: Reviewing And Adjusting Platformservices Properties For Multisite Vm3

    Some properties are read-only status types, similar to many seen in the Platform Administration view. Other configuration properties can be edited. A group of 3 config properties allow adjustment of the time, date, and time zone settings for the host MultiSITE VM3 (alternatively accessible using a platform connection to the MultiSITE VM3).

  • Page 43: Controller-Specific Platformservices Properties

    3. By default, the Service Enabled property is true. This is appropriate since the controller has no backup battery installed. If a “battery-less” MultiSITE VM3 controller is powered from a battery-backed UPS, you could also choose to set Service Enabled to false.

  • Page 44: Optional Platform Administration

    Optional platform administration The Commissioning Wizard performs most, but sometimes not all, needed configuration for a new MultiSITE VM3 platform. There are several items you should review (and optionally change) in a follow-up platform connection to each MultiSITE VM3, using the Platform Administration view.
  • Page 45 Note that in Niagara 4, “SSL” is always implemented using the TLS (Transport Layer Security) protocol. • Enable or disable SFTP (Secure File Transfer Protocol) and SSH (Secure Shell) access to the MultiSITE VM3 controller. By default, such access is disabled, where both protocols use TCP port 22.
  • Page 46 • Change TLS Settings: A dialog to specify platform SSL settings, including enabling/disabling, port, PKI certificate to authenticate by, and secure protocol to use. • Change Date / Time: A dialog to change the MultiSITE VM3’s current date, time, and time zone. This is initially performed as a step in commissioning wizard.

  • Page 47: Reference Information

    REFERENCE INFORMATION During MultiSITE VM3 commissioning, it is possible to run into problems. For instance, you may type an IP address incorrectly when entering it, and as a result be unable to regain access. In this scenario, there are a couple of things you should know about: IP changes history Your MultiSITE Supervisor PC records “before and after”...

  • Page 48: Shutdown Operations

    Due to our policy of continuous product innovation, some specifications may change without notification. ©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.

  • Page 49: Restoring Factory Defaults

    In this scenario, your only recovery option is to restore the factory defaults. • When decommissioning a MultiSITE VM3, a best practice to follow is recovering the factory defaults in order to wipe all of the platform and station data in the controller.
  • Page 50 After restoring factory defaults the initial controller reboot process takes longer than usual. On completion, the controller is restored to a fac- tory default state. Due to our policy of continuous product innovation, some specifications may change without notification. ©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.

  • Page 51: System Shell

    • Depending on your preference, you may wish to use the serial shell to set a MultiSITE VM3’s IP address, as an alternative to recon- figuring your PC’s IP address in Windows (to initially connect to a new MultiSITE VM3). If done as the first step, afterwards, you could connect normally (Ethernet/IP) and perform all other Niagara software installation/platform configuration using MultiSITE Supervisor and the Commissioning Wizard.
  • Page 52 6. In the tree in the PuTTY Configuration dialog, click Session and then click/select the “Connection type” as Serial. • (Optional) You can save this configuration to reuse (load) in future PuTTY to MultiSITE VM3 serial sessions. To do this, type in a connec- tion name in the “Saved Sessions”...
  • Page 53 If you change platform login credentials and then lose or forget them, you can restore the “factory default” platform login credentials. However, you will need to make a debug system shell connection, reboot the MultiSITE VM3, and then be careful to press a key at the ap- propriate time during MultiSITE VM3 boot up.
  • Page 54 Subnet Mask : 255.255.255.0 IPv6 Addressing assigned via Autoconfiguration Due to our policy of continuous product innovation, some specifications may change without notification. ©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
  • Page 55 Note: After you save the network settings, they do not become active until you perform a reboot of the MultiSITE VM3 controller. You can do this when you return to the main system shell menu, by selecting Reboot, menu option 6.
  • Page 56 LG Customer Information Center, Commercial Products 1-888-865-3026 USA Follow the prompts for commercial A/C products and parts. LG Electronics, U.S.A., Inc. Commercial Air Conditioning Division 4300 North Point Parkway SUG_MultiSITE_VM3_02_17 Alpharetta, Georgia 30022 Supersedes: SUG_MultiSITE_VM3_01_17 www.lghvac.com...

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