Repair Policy And Procedure; Packaging And Return Procedure - GE TruTrak+ 3900 User Manual

3900/3900P User's Manual

Repair policy and procedure

Contact Datex-Ohmeda or your authorized service office to order parts or for
assistance.
NOTE: Datex-Ohmeda does not warrant or service modems. Contact the
manufacturer of your modem for service.
Do not use malfunctioning equipment. Have the unit repaired by Datex-Ohmeda.
After repair, perform the Checkout procedure (in chapter 2) to verify the unit is
fully functional.
WARNING: Do not remove the cover of the monitor. An operator may perform only
maintenance procedures specifically described in this manual. Refer servicing to qualified
service personnel trained in the repair of this equipment.

Packaging and return procedure

If you are instructed to ship the monitor to Datex-Ohmeda or to an authorized
service office for repair, follow these steps:
1. Clean the monitor. Make sure it is completely dry before you pack it for
2. Package the monitor carefully for shipment (in the original shipping container
3. You may be required to enclose the following items (when you call for
4. Ship the monitor as directed by your service office.
6-4
shipment.
if possible).
assistance, verify the shipping requirements):
•
A letter describing the problem in detail.
•
Person (name, telephone/fax number, and country) to contact for
questions about necessary repairs.
•
Ship-to and bill-to information.
•
Purchase order number for tracking purposes or to cover repairs if the
oximeter is not under warranty.