Smart Diagnosis Function - LG TROMM F4999NTNH User Manual

SMART DIAGNOSIS Function

You can diagnos the washer's abnormal operation or failure by yourself using a smart phone.
You can also call a service center using a regular phone for a fast and convenient diagnosis.
Having a diagnosis by calling a service center
1
Press the POWER
button.
 Close the door of the washer and press the
POWER button.
Caution!
If you have pressed another button or selected
a course before pressing the WATER TEM-
PERATURE button, POWER OFF and start the
diagnosis from the beginning.
4
Hold the phone near the
mark while the data is being
transmitted.
 Hold the phone near the mark of the SMART
DIAGNOSIS while the data is being transmitted.
It will display the remaining time until the comple-
tion of the transmission on the screen.
Caution!
The transmission sound may be unpleasant.
Hold the phone up to the mark until the sound is
off for a successful diagnosis. You may stop the
diagnosis and sound by pressing the POWER
button.
2
Bring a phone to the mark of
SMART DIAGNOSIS on the
washer control panel.
 Put the microphone of the phone close to the
mark of the SMART DIAGNOSIS.
5
Listen to the diagnosis result
from the service technician after
the completion of transmission.
 Once the data transmission is completed, it will
display the completion, and POWER off after
several seconds.
Listen to the diagnosis result from the service
technician, and follow the action.
3
Press the WATER
TEMPERATURE
button of the washer
for a while to start
the SMART DIAGNOSIS.
 Press the WATER TEMP button for a while until
you hear a sound after holding a smart phone up
close to the SMART DIAGNOSIS mark on the
panel.
Please note!
 Telephone line quality may affect the diag-
nosis output.
 House phone may give a better output for
line quality.