Honeywell Performance Series User Manual page 5

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Warranty and Service
Subject to the terms and conditions listed on the Product warranty, during the warranty period
Honeywell will repair or replace, at its sole option, free of charge, any defective products
returned prepaid.
In the event you have a problem with any Honeywell product, please call Customer Service at
1.800.323.4576 for assistance or to request a Return Merchandise Authorization (RMA)
number. Be sure to have the model number, serial number, and the nature of the problem
available for the technical service representative. Prior authorization must be obtained for all
returns, exchanges, or credits. Items shipped to Honeywell without a clearly identified
Return Merchandise Authorization (RMA) number may be refused.
INSTALLATION
Install in accordance with the manufacturer's instructions.
Installation and servicing should be performed only by qualified and experienced
technicians to conform to all local codes and to maintain your warranty.
Any wall or ceiling mounting of the product should follow the manufacturer's
instructions and use a mounting kit approved or recommended by the manufacturer.
POWER SOURCES - This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supplied to your
facility, consult your product dealer or local power company.
MOUNTING SYSTEM - Use only with a mounting system recommended by the
manufacturer, or sold with the product.
ATTACHMENTS/ACCESSORIES - Do not use attachments/accessories not
recommended by the product manufacturer as they may result in the risk of fire, electric
shock, or injury to persons.
CLEANING - Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for
cleaning.
SERVICING - Do not attempt to service this unit yourself. Refer all servicing to qualified
service personnel.
REPLACEMENT PARTS - When replacement parts are required, be sure the service
technician has used replacement parts specified by the manufacturer or have the same
characteristics as the original part. Unauthorized substitutions may result in fire, electric
shock or other hazards. Using replacement parts or accessories other than the original
manufacturers may invalidate the warranty.
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800-22756 - B - 04/2017

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