Summary of Contents for Honeywell Performance Series
5 MP Fisheye IP Cameras HFD5PR1 User Guide Recommended Find the latest version of this and other Performance Series IP camera documents on the Honeywell Video website. Go to http://www.honeywellvideo.com/products/cameras/ip/index.html find your camera and view/download the latest documentation. Refer to the Honeywell Open Technology Alliance to learn more about our open and integrated solutions (go to: http://www.security.honeywell.com/hota/).
Revisions Issue Date Revisions 01/2017 New document for 5 MP Fisheye IP cameras, based on 800-21358-A. 04/2017 Corrected the HFD5PR1 operating temperature specification.
Cautions and Warnings WARNING Installation and servicing should be performed only by qualified and experienced technicians to conform to all local codes and to maintain your warranty. WARNING To ensure compliance with electrical safety standards this product is intended for use with a Listed Power Adapter marked with “Limited Power Source”, “LPS”, on the unit, output rated 12 V DC, minimum 0.7 A, Tma=60°C or from Power over Ethernet (PoE) provided by Listed Information Technology Equipment meeting the IEEE 802.3af PoE...
4 | Performance Series 5 MP Fisheye IP Camera User Guide installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid. In the event you have a problem with any Honeywell product, please call Customer Service at 1.800.323.4576 for assistance or to request a Return Merchandise Authorization (RMA) number.
6 | Performance Series 5 MP Fisheye IP Camera User Guide List of Symbols The following is a list of symbols that may appear on the camera: Symbol Explanation The WEEE symbol. This symbol indicates that when the end-user wishes to discard this product, it must be sent to separate collection facilities for recovery and recycling.
Alarms, shows how to set up notifications for alarm inputs, motion detection, and network failure events. • Appendix A, Troubleshooting, lists common problems and solutions. • Appendix B, Camera Specifications, lists the specifications of the Performance Series 5 MP Fisheye IP cameras. 800-22756 - B - 04/2017...
10 | Performance Series 5 MP Fisheye IP Camera User Guide Typographical Conventions This document uses the following typographical conventions: Font What it represents Example Helvetica Narrow Ctrl+C Keys on the keyboard Press Lucida Values of editable fields that are mentioned in the The Time from field can be set to Hours:Minute:Seconds.
(up to 64 GB) to continue recording when network service is interrupted. You can monitor Performance Series 5 MP Fisheye IP cameras from anywhere, at any time, using the free HonView Touch mobile app for both Apple and Android smartphones and tablets.
12 | Performance Series 5 MP Fisheye IP Camera User Guide Key Features Key features of the Performance Series 5 MP Fisheye IP cameras include the following: Camera • Day/Night mode auto-switch • Picture parameter setup, such as electronic shutter and gain •...
Before you can start using your camera, you must install the ConfigTool IP utility on your PC. Insert the software CD that came with your camera into your PC’s disk drive. Open the Honeywell Config Tool folder, and then double-click Honeywell ConfigTool.exe. Click Next on the ConfigTool welcome screen.
14 | Performance Series 5 MP Fisheye IP Camera User Guide Discovering Your Device on the Network Use ConfigTool to discover your IP device(s) on the network. To discover your device(s), open ConfigTool. All of the connected IP devices on the network are listed. To refresh the list, click Refresh.
Getting Started with the ConfigTool | 15 Figure 2-2 Network Settings Upgrading the Device’s Firmware Before using the camera, make sure that the latest firmware is installed. You can upgrade a single device or multiple devices at the same time. To upgrade a single device: Select the device to upgrade from the list of devices in ConfigTool.
16 | Performance Series 5 MP Fisheye IP Camera User Guide Figure 2-3 Upgrade Screen The device will reboot when the upgrade is complete. The message Device is offline: [device IP address] appears while the device is rebooting. To upgrade multiple devices simultaneously: Click Batch Mode in ConfigTool.
Getting Started with the ConfigTool | 17 Figure 2-5 Batch Mode Screen Click Open on the Batch Upgrade screen (see Figure 2-6). Navigate to the directory that contains the firmware file, and click OK. Figure 2-6 Batch Upgrade Dialog Box The devices will reboot when the upgrade is complete.
18 | Performance Series 5 MP Fisheye IP Camera User Guide Opening a Web Client You can configure individual camera settings using the web client (see Chapter 5, Configuring Camera Settings for more information). To open the web client from ConfigTool, select the device to open a web client for, and then click the Microsoft Internet Explorer icon in the Operate column.
Logging In and Viewing Live Video This chapter contains the following sections: • Logging In to the Camera via the Web Client, page 19 • Using the Live View Interface, page 21 Logging In to the Camera via the Web Client Using the web client, you can monitor live video, play back recorded video, and configure camera settings.
20 | Performance Series 5 MP Fisheye IP Camera User Guide Figure 3-1 Login Window Installing the Browser Plug-In If you are logging in for the first time, you will be prompted to download and install a browser plug-in (see Figure 3-2).
Logging In and Viewing Live Video | 21 Figure 3-3 File Download Security Warning Message for the Plug-in Click Run. An Internet Explorer - Security Warning appears. Figure 3-4 Internet Explorer - Security Warning Click Run to start the installation. A Ready to Install window appears. Click Install.
22 | Performance Series 5 MP Fisheye IP Camera User Guide Figure 3-5 Live View Interface Video encoder controls (see Video Encoder Controls, page System menus (see System Menus, page Live View controls toolbar (see Live View Controls, page Live View window settings toolbar (see...
Logging In and Viewing Live Video | 23 System Menus Figure 3-7 System Menu When you log in to the camera using the web client, the Live View interface opens by default. To access the Playback, Setup, and Alarm interfaces, or to log out, select the corresponding tab in the system menu.
24 | Performance Series 5 MP Fisheye IP Camera User Guide Figure 3-9 Live View Window Configuration Toolbar Table 3-3 Live View Window Configuration Tools Click to open the Image Adjustment panel. Drag the sliders to set brightness, contrast, hue, and saturation, or click reset to return to the default settings.
Logging In and Viewing Live Video | 25 Table 3-4 Fisheye Installation and Display Modes Mode Button Description Ceiling Mount installation mode: Select this mode if your camera is installed on the ceiling. Wall Mount installation mode: Select this mode if your camera is installed on a Installation Modes wall.
26 | Performance Series 5 MP Fisheye IP Camera User Guide Table 3-4 Fisheye Installation and Display Modes Mode Button Description Original Image + 2 Sub Images: Display mode that displays the original fisheye image and 2 portrait-sized sub images that focus on different areas within the 360°...
Playing Back Video This chapter contains the following sections: • Introduction, page 27 • Playing Back Recorded Video, page 28 • Using the Playback Assistant, page 31 • Creating a Video Clip, page 32 • Viewing Snapshots, page 33 Introduction This chapter describes how to play back recorded video and saved snapshots on 5 MP fisheye IP cameras using the web client, how to take snapshots while playing back recorded video using the Playback Assistant, and how to create custom video clips.
28 | Performance Series 5 MP Fisheye IP Camera User Guide Figure 4-1 Playback Interface Playback controls (see Playback Controls on page Calendar area (see Playing a Recorded File from the Calendar on page Clip selection (see Creating a Video Clip on page...
Playing Back Video | 29 Table 4-1 Playback Controls Control Description Click to play video. While in Play mode, this button changes to the Pause button. Click to stop video playback. Click to go to the next frame. Note Video playback must be paused before you can use this function.
30 | Performance Series 5 MP Fisheye IP Camera User Guide Select the month and year that you want to search. Dates with recorded video are shown in blue. Click the date (in blue) that you want to view video from. The timeline...
Playing Back Video | 31 Searching for a File by Recording Type By selecting a recording file type, you can filter by a particular recording type so that the timeline and file list display only those types of recorded files. You can also select the record type to display in the Playback window.
32 | Performance Series 5 MP Fisheye IP Camera User Guide Creating a Video Clip You can clip and save a section of recorded video during video playback using the clip function. Figure 4-8 Clip Function Controls Note Playback of recorded video is automatically paused during clipping.
Playing Back Video | 33 Viewing Snapshots Figure 4-9 Snapshot Playback Control Interface Playback file bar Play function bar Snapshot type bar In the Playback interface, in the calendar area, do the following: Select jpg in the File Type box. Select SD Card in the Data Src box.
34 | Performance Series 5 MP Fisheye IP Camera User Guide Figure 4-10 List of Snapshots Enter a time period to search for snapshots. Click the download button to download the jpg file to the local computer. Click to return to the calendar interface.
Configuring Camera Settings This chapter contains the following sections: • Configuring Camera Settings, page 35 • Configuring Network Settings, page 46 • Configuring Storage Settings, page 59 • Configuring System Settings, page 64 • Viewing System Information, page 71 Configuring Camera Settings Conditions On the Conditions tab, you can view the camera settings.
36 | Performance Series 5 MP Fisheye IP Camera User Guide Figure 5-1 Camera Setup Window Table 5-1 Camera Configurations Parameter Function Profile Select from Normal, Day, Night. Settings changed will only affect the selected profile. Adjusts video brightness. Choosing a higher value increases the video brightness.
Configuring Camera Settings | 37 Table 5-1 Camera Configurations (cont’d) Parameter Function Outdoor: In Outdoor mode, you can select any exposure mode to avoid flicker. 50Hz: When the current is 50Hz (power company’s electrical frequency), the system can automatically adjust the exposure according to the Anti-flicker environment’s brightness to prevent stripes in the video.
38 | Performance Series 5 MP Fisheye IP Camera User Guide Table 5-1 Camera Configurations (cont’d) Parameter Function Sets the camera color and B/W mode switch. When the Configuration Profile is set to Normal or Night, then the default is Auto. When the Profile is set to Day, then the default is Color.
Configuring Camera Settings | 39 Table 5-1 Camera Configurations (cont’d) Parameter Function Full-screen Click the button on the bottom left of the video window to begin a Test full-screen test. Double-click to return to the normal screen. Default Click to return the camera to the default setup. Click to cancel the current operation and restore the previously saved Cancel operation.
40 | Performance Series 5 MP Fisheye IP Camera User Guide Video Configuration Video Stream Figure 5-3 Video Stream Configuration Window Table 5-2 Video Stream Configurations Parameter Function The General stream is currently the only available setting. You can select different encoder frame rates for different recording events.
Configuring Camera Settings | 41 Table 5-2 Video Stream Configurations (cont’d) Parameter Function Reference Bit Displays the Reference Bit Rate value according to the resolution and Stream frame rate that you have selected. With Bit Rate Type: VBR, the Bit Rate here is the maximum value. In CBR, the bit rate is a fixed value.
42 | Performance Series 5 MP Fisheye IP Camera User Guide Snapshot Figure 5-4 Snapshot Configuration Interface Table 5-3 Snapshot Configurations Parameter Function Snapshot Type Select from either General (scheduled) or Event (user activated). Image Size Same as the main stream resolution.
Configuring Camera Settings | 43 Video Overlay Figure 5-5 Video Overlay Configuration Interface Table 5-4 Video Overlay Configurations Parameter Function Masks areas of the video for privacy. Privacy Mask When enabled, you can configure up to four privacy mask zones. Use the video image to move and size the mask area(s).
44 | Performance Series 5 MP Fisheye IP Camera User Guide Path Figure 5-6 Storage Path Interface Set the storage path for snapshots ( in the live interface) and for recorded video ( the live interface). The default path for snapshots is C:\Honeywell Video Systems\LiveSnapshot.
Configuring Camera Settings | 45 Table 5-5 Audio Configurations Parameter Function Select the check box to enable the main and/or sub audio streams. Enable The main stream is enabled by default. Select the Audio Encode modes for the main and sub streams from either G.711A or G.711Mu.
46 | Performance Series 5 MP Fisheye IP Camera User Guide Configuring Network Settings TCP/IP Figure 5-8 TCP/IP Interface Table 5-6 TCI/IP Configuration Parameter Function Configure to set the current host camera’s name. Maximum 32 Host Name characters. Select an Ethernet port. The default is Wire.
Configuring Camera Settings | 47 Table 5-6 TCI/IP Configuration (cont’d) Parameter Function If Static mode is selected, type values for the IP Address, Subnet IP Address mask, and Default Gateway. Preferred DNS Enter the preferred DNS server IP address. Server Alternate DNS Enter an alternate DNS server IP address.
48 | Performance Series 5 MP Fisheye IP Camera User Guide Figure 5-9 P2P Configuration Interface Connection Figure 5-10 Connection Configuration Interface Table 5-7 Connection Configurations Parameter Function Max Connection This shows the maximum number of network connections for the same camera.
Configuring Camera Settings | 49 Table 5-7 Connection Configurations (cont’d) Parameter Function RTSP Port The default setting is 554. The RTSP stream query format is: Main stream: rtsp://username:password@ip:port/cam/realmonitor?ch annel=1&subtype=0 Sub stream: rtsp://username:password@ip:port/cam/realmonitor?ch annel=1&subtype=1 You are required to manually enter the following four items: Username, Password, IP, and Port.
50 | Performance Series 5 MP Fisheye IP Camera User Guide Note You must go to the IP address to check the camera’s current information. You can access the web client through this address. DDNS Manually Configuring the DDNS Figure 5-12...
Configuring Camera Settings | 51 Using Honeywell DDNS to Configure DDNS Figure 5-13 Using Honeywell DDNS to Configure DDNS Set the DDNS to connect to the Honeywell DDNS server so that you can access the system through the servers. Table 5-9 Honeywell DDNS Configurations...
52 | Performance Series 5 MP Fisheye IP Camera User Guide Figure 5-14 IP Filter Configuration Interface Before you can restrict access to the cameras through the IP filter, you must first configure the Trusted Sites here (see Figure 5-14). Under Trusted Sites, click Add IP/MAC to add the IP or MAC addresses of the sites that will be trusted to access the camera.
Configuring Camera Settings | 53 SMTP (Email) Figure 5-15 SMTP Configuration Interface Table 5-10 SMTP (Email) Configurations Parameter Function SMTP Server Enter the server address. Port The default Port setting is 25. You can modify this setting as necessary. Supports the anonymity function for the server when enabled. You can Anonymity automatically login anonymously.
54 | Performance Series 5 MP Fisheye IP Camera User Guide Table 5-10 SMTP (Email) Configurations (cont’d) Parameter Function The delay interval for sending the email ranges from 0 to 3600 seconds. 0 seconds means that there is no delay interval.
Configuring Camera Settings | 55 Go to Start Control Panel Add or remove programs. Click Add or remove programs, and then select Network Services from the Windows Components Wizard. Click Details, and then click to select Internet Gateway Device Discovery and Control client and UPnP User Interface.
Encryption encryption. Enter a password not less than 8 characters. Note SNMP v3 has a higher level of cyber security than SNMP v1 and v2. Honeywell recommends that customers use SNMP v3. Bonjour Bonjour is based on the multicast DNS service from Apple. It can automatically broadcast its service information and listen to the camera information from the other camera.
Configuring Camera Settings | 57 Figure 5-18 Bonjour Configuration Interface If you do not know the network camera’s information, such as its IP address, you can use Bonjour’s browser in the same LAN to search for and access network cameras. After the network camera is detected by Bonjour, you can see the server name.
58 | Performance Series 5 MP Fisheye IP Camera User Guide Table 5-12 Multicast Configurations Parameter Function Enable Select the check box to enable the multicast function. Note Main stream and sub stream cannot be used at the same time.
Configuring Camera Settings | 59 Quality of Service (QoS) is a network security mechanism. It fixes problems with network delay and jams. For network service, for example, the quality of service includes the transmission bandwidth, delay, and packet loss. Through QoS, we can guarantee the transmission bandwidth, reduce the delay, reduce the loss of data packets, and enhance the quality with packet prioritization.
60 | Performance Series 5 MP Fisheye IP Camera User Guide Figure 5-22 Recording Schedule Configuration Interface Recording Schedule Color Codes: • Green: General recording/snapshot • Yellow: Motion detection recording/snapshot • Red: Alarm recording/snapshot Setting Holidays You can set specific days as holidays, for which the recording schedule can have a different setup.
Configuring Camera Settings | 61 Destination Path On the Path tab, you can assign where recorded video files or snapshots will be saved. Depending on your camera model, you can save recorded video or snapshots to a Micro SD card, an FTP server, and/or an NAS disk. You can also set up the system to save recorded video and snapshots files according to event type (Scheduled, Motion Detect, Alarm), corresponding to the three record modes in the Schedule Interface (General, Motion, Alarm).
62 | Performance Series 5 MP Fisheye IP Camera User Guide On the FTP tab, you can enable the FTP storage function. When enabled, event-triggered video and snapshots (either scheduled or motion detection, depending on what you chose in Path on page 61) will be saved to the specified FTP server.
Configuring Camera Settings | 63 Figure 5-27 NAS Configuration Interface Table 5-17 NAS Configurations Parameter Function Enable Check this box to enable the NAS option. Server Address Set the IP address of the NAS server. Set storage directory where recorded video and snapshots will be Remote Directory stored.
64 | Performance Series 5 MP Fisheye IP Camera User Guide Table 5-18 Record Control Configurations (cont’d) Parameter Function Select to Stop Recording or Overwrite the previous files when the HDD is full. Overwrite: If the current working HDD is full, then the system will Disk Full overwrite the oldest file.
Configuring Camera Settings | 65 Date and Time Figure 5-30 Date and Time Configuration Interface Table 5-20 Date and Time Configurations Parameter Function Date Format Select a date format from the drop-down list. Time Format Select a time format, either 24-hour or 12-hour. Time Zone Select the time zone for the camera.
66 | Performance Series 5 MP Fisheye IP Camera User Guide When configuring groups, you can configure the rights of those groups. You can also set the rights for individuals within groups. Note User management adopts group/user modes. The user name and the group name should be unique.
Configuring Camera Settings | 67 Figure 5-32 Add User Configuration Interface There are two types of default user groups to add users to: • admin • hidden user "default" The hidden user "default" is for internal system use only and cannot be deleted. When there is no login user, this hidden user "default"...
68 | Performance Series 5 MP Fisheye IP Camera User Guide Modifying a Password: Enter the old password once, and then enter the new password twice to confirm the new password. Click Save to save the new settings. Note Passwords can contain up to 32 characters, using only numbers and letters.
Configuring Camera Settings | 69 Modifying a Group: Click Modify Group ( ) to open the Modify Group interface (see Figure 5-36). Figure 5-36 Modify Group Interface In the Modify Group Interface, you can edit the Remarks and/or Rights. Restoring Default Settings Click Default to restore the camera to its factory default settings.
70 | Performance Series 5 MP Fisheye IP Camera User Guide Figure 5-38 Import/Export Configuration Interface Table 5-21 Import/Export Configurations Parameter Function Import Click to import local setup files to the system. Export Click to export the current system setup to your local PC.
Configuring Camera Settings | 71 Upgrade Figure 5-40 Upgrade Interface Click Browse and select the upgrade file, and then click Upgrade to begin the firmware update. CAUTION Selecting the incorrect upgrade file might cause a camera malfunction. Viewing System Information Version In the Version interface, you can view the system hardware features, the software version, and the release date.
72 | Performance Series 5 MP Fisheye IP Camera User Guide Use the Log interface to search through the log entries. Figure 5-42 Log Interface Table 5-22 Log Interface Configurations Parameter Function Start Time Configure the start time for the requested log.
Configuring Camera Settings | 73 Figure 5-43 Online User Interface 800-22756 - B - 04/2017...
74 | Performance Series 5 MP Fisheye IP Camera User Guide www.honeywell.com/security...
Configuring Events and Alarms This chapter contains the following sections: • Configuring for Motion Detection on page 75 • Configuring Video Tampering on page 78 • Configuring for Abnormalities on page 82 • Configuring Alarms on page 85 Configuring Events Configuring for Motion Detection Configure the motion detection options to set up motion detection alarms and recording when the specified motion is detected.
76 | Performance Series 5 MP Fisheye IP Camera User Guide Video Motion Detection Figure 6-1 Motion Detection - Video Detection Configuration Interface Table 6-1 Motion Detection Configurations Parameter Function Enable Check to enable motion detection. Configure the arm/disarm schedule. Click Setup to open the Working Working Period Period page.
Configuring Events and Alarms | 77 Select a date. If you do not select a date, the current setup will be applied to today only. You can select All to apply the working period to the whole week. Click Save to save the changes. The system goes back to the Motion Detection interface. Click Save to exit.
78 | Performance Series 5 MP Fisheye IP Camera User Guide Table 6-2 Motion Detection Area Configuration Parameter Function You can configure up to four regions with different motion detection Region settings (sensitivity and threshold). Adjust the brightness sensitivity. You might need to increase the brightness sensitivity to trigger motion detection.
Configuring Events and Alarms | 79 Table 6-3 Tampering Configurations Parameter Function Enable Check to enable the Video Tampering function. The video masking feature is activated during the specified period. See Configuring the Working Period on page You can configure up to six periods per day. Draw a circle in the table to enable the corresponding time period.
80 | Performance Series 5 MP Fisheye IP Camera User Guide Table 6-4 Heat Mapping Configurations Parameter Function Enable Check to enable the Heat Mapping function. The heat mapping function is activated during the specified period. See Configuring the Working Period on page Click Setup.
Configuring Events and Alarms | 81 Figure 6-7 Alarms Input Configuration Interface Table 6-5 Alarms Input Configurations Parameter Function Enable Check to enable the alarm function. Use the drop-down list to select the alarm input to configure. Default is Relay-in Alarm1.
82 | Performance Series 5 MP Fisheye IP Camera User Guide Table 6-5 Alarms Input Configurations (cont’d) Parameter Function When this function is enabled, the system sends an email alert to you Send Email when an alarm occurs. The email settings must be configured for this...
Configuring Events and Alarms | 83 Figure 6-9 SD Card Error Warning Configuration Interface Figure 6-10 Capacity Warning Configuration Interface Click Enable so that an alarm is triggered when the selected Micro SD card error occurs. Click Email so that an email is sent to a specified receiver if the selected Micro SD card error occurs.
84 | Performance Series 5 MP Fisheye IP Camera User Guide Figure 6-11 Network Disconnection Configuration Interface Figure 6-12 IP Conflict Configuration Interface Click Enable so that an alarm is triggered when a network disconnection or an IP conflict occurs.
Configuring Events and Alarms | 85 Figure 6-13 Illegal Access Configuration Interface Select the Enable check box so that an alarm is triggered when someone tries to illegally access the camera. Enter the number of times a user can attempt to log in before Illegal Access is triggered. Select from 3 to 10 login attempts.
86 | Performance Series 5 MP Fisheye IP Camera User Guide Table 6-6 Alarm Configurations Type Parameter Function System alarms when a motion detection event Motion Detection occurs. System alarms when the camera has been tampered Video Tamper with. Disk Full System alarms when the disk (Micro SD card) is full.
Troubleshooting Refer to the following guidelines to troubleshoot any performance issues. If you require additional assistance, contact Honeywell Technical Support (see back cover for contact information). Cannot play downloaded file. • Use the player located on the CD that came with your camera.
88 | Performance Series 5 MP Fisheye IP Camera User Guide Cannot install/log in to web client. • Ensure that your browser’s security settings allow ActiveX controls. • Ensure that DirectX8.1 or higher is installed on your PC. • Ensure that you have a valid network setup and that you are using the correct login user name and password.