Control Panel Messages - HP Digital Sender 8100C Administrator's Manual

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Use the table in the user guide to solve common problems encountered while using the
digital sender. Contact HP customer support
do not resolve the problem.
The following table lists the messages the control panel might display which may require
the administrator's attention. The table also lists the cause of the message, and
recommended actions. See the user guide for other control panel messages.
Note The messages are listed in alphabetical order. Messages that report normal status are not
included.

Control panel messages

Message
AB Error codes .
The default "From" e-mail
address is not set. Cannot
send e-mail messages if
"From" field is not provided
either at control panel or in
registered user profile.
The DNS configuration is
inconsistent. Please chec k
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Description
An internal problem in
accessing address books has
occurred.
A default FROM e-mail
address is missing from the
configuration.
There is a problem with the
DNS (Domain Name System)
configuration.
(see pag e67) if the actions suggested there
Actions
T urn the digital sender off and then back on.
Perform a database check (see
address book database" on pag
If the problem persists, note the error codes and
contact H Pcustomer support.
Use the E-mail configuration menu to configure the
default FROM e-mail address.
If the problem persists, contact HP customer
support.
Using the Network configuration menu, make sure
that you have correctly configured a DNS server and
default domain.
T ry reentering the information in the configuration
menu.
If the problem persists, contact HP customer
support.
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