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HP Digital Sender 8100C Administrator's Manual

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Summary of Contents for HP Digital Sender 8100C

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  • Page 4: Copyright Information

    All manuals and user guides at all-guides.com Copyright information Warranty Safety information © Copyright Hewlett-Packard Company The information contained in this W W W W A A A A R R R R N N N N I I I I N N N N G! G! G! G! 2000 document is subject to change without E E E E l l l l e e e e c c c c t t t t r r r r i i i i c c c c a a a a l l l l s s s s h h h h o o o o c c c c k k k k h h h h a a a a z z z z a a a a r r r r d d d d...
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  • Page 7 All manuals and user guides at all-guides.com The HP Digital Sender 8100C can be directly connected to TCP/IP networks. It converts black-and-white and color documents, drawings, and photographs into electronic format and distributes them directly to several types of destinations...
  • Page 8 All manuals and user guides at all-guides.com The HP Digital Sender 8100C must be directly connected to TCP/IP network. A 10Base-T ethernet connection is provided by the network interface card that comes installed in the digital sender. The following table shows the HPDigital Sender 8100C services that are available and...
  • Page 9 For maximum scanning speeds, see “Equipment specifications” on pag e71. The HP Digital Sender 8100C supports multiple paper sizes: Letter: 215.9 by 279 mm (8.5 b y 11 inche s A4: 210 by 297 mm (8.3 b y 11.7 inche s Legal (from the ADF only): 215.9 by 355.6 mm (8.5 by 14 inch e s...
  • Page 10 All manuals and user guides at all-guides.com The digital sender offers a choice of sending qualities at the control panel. You can choose the most suitable quality for each type of job. Sending qualities and destinations Sending quality Type of document Destinations B/W Document The original contains text that must be clearly...
  • Page 11 All manuals and user guides at all-guides.com The digital sender is capable of distributing documents to the following types of destinations: e-mail addresses fax phone numbers (via fax Internet service) HPJetSend-enabled printers The digital sender can send MIME-compliant e-mail messages to Internet addresses. It uses SMTP-MIME to deliver these messages.
  • Page 12 The same document can be sent to multiple fax numbers. Sending faxes with the digital sender requires an account with a supported Internet fax provider. Visit the HP digital sender website (http://www.digitalsender.hp.com) for a list of the Internet fax providers that are currently supported.
  • Page 13 All manuals and user guides at all-guides.com The HP Digital Sender 8100C operates as a stand-alone unit on the network. You administer each digital sender independently of any other device on the network under a password that applies only to that digital sender.
  • Page 14 All manuals and user guides at all-guides.com The following illustrations show the digital sender hardware components. Document lever Control Document input panel tray Document output tray...
  • Page 15 All manuals and user guides at all-guides.com ADF unit (raises to reveal glass) Glass...
  • Page 16 All manuals and user guides at all-guides.com Control panel Control panel connector cable ADF connector cable Locking lever Connector Control panel socket socket Power switch Connector to the preinstalled Power connector network interface card socket ADF connector socket...
  • Page 17 All manuals and user guides at all-guides.com See the Welcome Poster for installation and initial setup of the H PDigital Sender 8100C. This Administrator’s Guide provides much more detail on configuring the digital sender.
  • Page 18 (requires information provided by i-fax vendor) send documents to HPJetSend-enabled printers on your network discover the digital sender over the network with HP Web JetAdmin Once you have established the digital sender on the network and enabled basic functionali t y, you can extend functionality for the services you wish to implement.
  • Page 19 DHCP or BOOTP server, and then turn the device on. The HPJetDirect print server (network interface card) inside the HP Digital Sender 8100C picks up its IP information from the DHCP or BOOTP server.

  • Page 20: Configuration Checklist

    Prefix or Postage to use before fax number (supplied by Internet fax provider)________________________________ File format (PDF or TIFF--determined by Internet fax provider)________________________________ Additional information needed for HP JetSend configuration HPJetSend-enabled printer addresses ________________________________ ________________________________ Decisions and information needed for extended functionality...
  • Page 21 All manuals and user guides at all-guides.com If you have not already done so, turn the digital sender on. Press +F4) from the main menu to go to the setup menu. ETUP Press (F2) and use the arrow keys to highlight the General configuration ETTINGS menu from the list which appears.

  • Page 22: Ip Subnet Mask

    All manuals and user guides at all-guides.com After you have physically installed the digital sender, you only need to configure a few parameters to begin using the digital sender. After you have configured these parameters, you will be able to send e-mail messages and use e-mail addresses located on an LDAP server of your choosing.
  • Page 23 All manuals and user guides at all-guides.com After you have configured the digital sender to send e-mail, you only need to configure a few additional parameters to begin sending faxes. Information for the i-fax parameters are issued by your Internet fax provider. (See “Configuration menu parameters”...
  • Page 24 All manuals and user guides at all-guides.com Listed below are some additional parameters you can configure for extended and optional functionality (see “Configuration menu parameters” on page 26 for detailed explanations of all parameters ) Admin Full Name (full name of the administrator) Language (for the control panel, if other than English) Date, Time, Time Zone (of the digital sender) Paper Size (default size for the scanning area)
  • Page 25 All manuals and user guides at all-guides.com As a convenience for your users, you can add the addresses of HPJetSend-enabled printers used in your office. Users can then select from a list of HP JetSend-enabled printers rather than manually entering an IP address or DNS name.
  • Page 26 T est the print function by sending a document to a HPJetSend-enabled printer. See the user guide for instructions on sending to a printer. HP Web JetAdmin is an optional utility for use with the digital sender. It is a browser- based program that lets you remotely configure, monitor, and control HP network peripherals such as printers, plotters, scanners, and digital senders.
  • Page 27 All manuals and user guides at all-guides.com Procedures in this chapter explain how to perform administrator activities at the control panel. Access to administrator-specific activities is blocked by the administrator password. It is recommended that administrator create a password during the setup of t he HPDigital Sender 8100C.
  • Page 28 All manuals and user guides at all-guides.com Parameters that use an IP address can show only the numeric address, even when a symbolic name has been assigned to a devi c e. Configuration parameters on the control panel Parameter Description General Menu Administrator E-mail Administrator e-mail address (required).
  • Page 29 All manuals and user guides at all-guides.com Configuration parameters on the control panel (continued) Parameter Description User self-registration Permission for users to create their own user profile. If disabled, enabled only the administrator can add or change user profi l es. Network Menu IP Configurati o T o specify how the digital sender network interface car...
  • Page 30 All manuals and user guides at all-guides.com Configuration parameters on the control panel (continued) Parameter Description DNS Server Address IP address of the DNS server. Used for DNS (Domain Name System) symbolic name resolution if you identify servers and devices on your network by network name instead of by IP address.
  • Page 31 Not all servers require this information. Up to 512 characters are allowed. See the digital sender website for examples (http://www.digitalsender.hp.com). LDAP Service Port TCP/IP port number on which the LDAP directory server is listening. The default port is 389.
  • Page 32 All manuals and user guides at all-guides.com Configuration parameters on the control panel (continued) Parameter Description Advanced Menu E-mail File Selecti o Permission for users and guests to select PDF or TIFF format for their messages. Max User Mail Siz e Restriction on e-mail message sizes allowed to be sent by users and guests.
  • Page 33 ETUP ETTINGS Select the General configuration menu. If an administrator password is already required, the HP Digital Sender 8100C Administrator’s Password dialog box appears . Type the password and press (F1). When the configuration menu appears, select Administrator Password and then press (F3).
  • Page 34 ETUP ETTINGS Select the General configuration menu. If an administrator password is required, the HP Digital Sender 8100C Administrator’s Password dialog box appears. Type the password and press (F1). Use the Allow guest login field to indicate your preference. On accepts guest login, Off prohibits guests from using the digital sender.

  • Page 35: Job Status

    All manuals and user guides at all-guides.com Use these tools to learn the status of the digital sender and its jobs: job(s) state Revision page T asks page The job state screen shows the status of the last five jobs processed by the digital sender, with the latest job listed first.
  • Page 36 All manuals and user guides at all-guides.com The Revision page displays useful information about the digital sender (see the table on the next page). Use it for the following reasons: verify configuration settings verify the operating status of the network interface card learn the MAC address of the digital sender learn firmware version numbers The Revision page is in English only (even if you configure the control panel for a...
  • Page 37 All manuals and user guides at all-guides.com Revision page parameters Parameter Descriptions Box Version Product version FW Ver. Version of firmware installed in the digital sender. FW Date Release date of the firmware installed in the digital sender. HPJetDirect Prd. # Product number of the network interface card: HPJ31 13A Ethernet (10Base-T) networks...
  • Page 38 Valid values are 0 to 3600. A value of 0 disables the timeout mechanism. The default is 90 seconds. HPJetDirect ID HP manufacturing identification code assigned to the network interface card. Boot Block Ver . Version of the digital sender startup (boot) program. This information is used only by HP manufacturing and HP customer support.
  • Page 39 (for example, when you need to replace a part or to close down for holidays) when instructed to do so by troubleshooting steps or HP customer support Notes about the procedure: Shutdown locks the digital sender from use until you restart it.
  • Page 40 +F4). Then press (F2). ETUP ETTINGS Select any of the configuration menus. If an administrator password is required, the HP Digital Sender 8100C Administrator’s Password dialog box appears. T ype the password and press (F1). When the configuration menu appears, press (F2).
  • Page 41 +F4). Then press (F2). ETUP ETTINGS Select any of the configuration menus. If an administrator password is required, the HP Digital Sender 8100C Administrator’s Password dialog box appears. T ype the password and press (F1). When the configuration menu appears, press (F2).
  • Page 42 At the control panel, press +F4). ETUP Select any configuration menu. If an administrator password is required, the HP Digital Sender 8100C Administrator’s Password dialog box appears. T ype the password and press (F1). When the configuration menu appears, press (F2).
  • Page 43 +F4). Then press (F2). ETUP ETTINGS Select any of the configuration menus. If an administrator password is required, the HP Digital Sender 8100C Administrator’s Password dialog box appears. T ype the password and press (F1). When the configuration menu appears, press (F2).
  • Page 44 +F4). Then press (F1). ETUP SERS If an administrator password is required, the HP Digital Sender 8100C Administrator’s Password dialog box appears . Type the password and press (F1). T ype a name in the Users field and press (F1).
  • Page 45 (F1). ETUP SERS If an administrator password is required, the HP Digital Sender 8100C Administrator’s Password dialog box appears . Type the password and press (F1). Select a name in the list of users by using the arrow keys or type the profile name in the Users field and press (F3).
  • Page 46 All manuals and user guides at all-guides.com This section contains information about address books that pertains to the admini s trator. The administrator maintains these categories in the option of the +F4) ISTS ETUP menu: Public E-mail Lists Contains predefined groups of e-mail addresses available to any user. Only the administrator can change information in this address book.
  • Page 47 +F4), then (F3). ETUP ISTS Select Public E-mail Lists. If an administrator password is required, the HP Digital Sender 8100C Administrator’s Password dialog box appears . Type the password and press (F1). T ype the name for the distribution list. Press...
  • Page 48 +F4), then (F3). ETUP ISTS Select Public E-mail Lists. If an administrator password is required, the HP Digital Sender 8100C Administrator’s Password dialog box appears . Type the password and press (F1). Select the distribution list you want to edit. Press to modify the list.
  • Page 49 (F3). ETUP ISTS Select Public E-mail Addresse . If an administrator password is required, the HP Digital Sender 8100C Administrator’s Password dialog box appears . Type the password and press (F1). Add an address by doing one of the following: T ype a name for this entry in the Name field and press (F1).
  • Page 50 All manuals and user guides at all-guides.com T o add, modify, or delete the addresses and lists for a particular registered user, follow the procedures in “Maintaining the Public E-mail address book” on pag e47 “Maintaining the Public Lists address book” on pag e45 with the following provisions: Select User’s E-mail Lists or User’s E-mail Addresses from ISTS...
  • Page 51 All manuals and user guides at all-guides.com If you register with the digital sender website (http://www.digitalsender.hp.com), you will be notified by e-mail when a firmware upgrade is available for the digital sender. Notes about the procedure: When you upgrade the digital sender firmware, you replace the existing firmware image with one or more new files.
  • Page 52 All manuals and user guides at all-guides.com The Backup and Restore utilities save and recover the configuration of all personal and public address books, and the configuration of the digital sender. These utilities are stored in the \Utility folder on the product CD and must be installed on a computer on the same network as the digital sender.
  • Page 53 Use this procedure: After initializing the address books After performing a Restore to factory defaults When instructed to do so by HP Customer Support Note This procedure will erase any changes made to the address books and configurations since a backup image was created.
  • Page 54 All manuals and user guides at all-guides.com When to clean: as necessary when vertical streaks appear on electronic forms of sent documents Clean the glass surface gently using a soft cloth. Do not press hard on the glass surface (you could break the glass). You may dampen the cloth with water, isopropyl alcohol, or window cleaner, if necessary.
  • Page 55 All manuals and user guides at all-guides.com When to clean: if paper documents in good condition begin to mis-feed when vertical streaks appear on electronic forms of sent documents Raise the control panel access hatch. Wipe the rollers and separation pad with a soft, clean, lint-free cloth.
  • Page 56 All manuals and user guides at all-guides.com Check the flat gray bar above the ADF window. The bar should have no black or other markings. If necessar y , clean the flat gray bar. Raise the output tr a y. Wipe the bottom of the ADF window (the clear plastic window) with a soft, clean, lint-free cloth.
  • Page 57 All manuals and user guides at all-guides.com Sources for information about problem s Source Description Control panel messages Messages on the control panel display when there are probl e ms. See “Control panel messages” on pag e56 for a list of messages and recommended actions. Job(s) state This screen reveals the status of the last five jobs processed by the digital sender.

  • Page 58: Control Panel Messages

    Use the E-mail configuration menu to configure the default FROM e-mail address. address is not set. Cannot address is missing from the If the problem persists, contact HP customer send e-mail messages if configuration. support. “From” field is not provided either at control panel or in registered user profile.
  • Page 59 FROM address. T ry reentering the information in the Network configuration menu. T urn the digital sender off and then back on. If the problem persists, contact HP customer support. The e-mail function isn’t There is a problem with the See “Configure e-mail parameters”...
  • Page 60 LDAP configuration. T ry reentering the information in the E-mail configuration menu. T urn the digital sender off and then back on. If the problem persists, contact HP customer support. LDAP protocol error. The LDAP search could not T urn the digital sender off and then back on.
  • Page 61 Check with the LDAP server administrator to mak sure the LDAP server is running. Check that the network is properly configured. If the problem persists, contact HP customer support. Network error code . There is a problem with the T urn the digital sender off and then back on.
  • Page 62 An unexpected proble T ry the search again. T urn the digital sender off and then back on. occurred in the LDAP search If the problem persists, contact HP customer (for example, memory support. shortage, or problem with the network link or LDAP server).
  • Page 63 7,xxxxx Internal failure. T urn the digital sender off and then back on. Reconfigure all network parameters. If the problem persists, note the code and contact HP customer support. 10,0 Failure initializing address books. T urn the digital sender off and then back on.
  • Page 64 Revision page. If the digital sender fails to connect to the network, verify the following information is correctly entered in the Network configuration menu. IP address IP subnet mask IP gateway Refer to http://www.digitalsender.hp.com for advanced network troubleshooting guides.
  • Page 65 HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unabl e , within a reasonable time, to repair or replace any product to a condition as warranted, customer will be entitled to a refund of the purchase price upon prompt return of the product.
  • Page 66 WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. HP will be liable for damage to tangible property per incident up to the greater of $300,000 or the actual amount paid for the product that is the subject of the claim,...
  • Page 67 Subject to all of the terms and limitations of the HP Limited Warranty Statement provided with this HP Product, HP warrants that this HP product will be able to accurately process date data (including, but not limited to, calculating, comparing, and...

  • Page 68: Replacement Parts And Accessories

    All manuals and user guides at all-guides.com You can obtain replacement parts for your HPDigital Sender 8100C by contacting your sales representative or your Hewlett-Packard deal e r. Replacement parts and accessories Part or Item product number Documentation CD-ROM (full set) C7707-60009 Welcome Poster C7707-90004...
  • Page 69 Open Monday through Friday 8:30–18:00 CET (unless otherwise noted) HP provides a free telephone support service for 90 days, beginning with the first support call, but it must be within the one- ear warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your 90-day free phone support has expired, you can receive support for a fee through the same telephone number.
  • Page 70 All manuals and user guides at all-guides.com All other countries worldwide: Use the telephone number below for your country to obtain support during th warranty period. If you require support after your warranty has expired, additional product repair services, or if your country is not listed below, see the administrator gui d e.

  • Page 71: America Online

    Germany, and U.K. - Printer drivers, updated HP printer software, and support documentation to help answer your questions about HP products are available. Use Keyword HP to start your tour or call 1-800-827-6364 preferre d c ustomer #1118 to subscribe. In Europe, call the appropriate number below...
  • Page 72 All manuals and user guides at all-guides.com...
  • Page 73 Color documents Color and black-and-white documents High-resolution color and black-and-white photographs (print only) Compression Software: HP Smart Compression Imaging Technology utilizing C CIP, G4, and optimized JPEG compression AC line voltage 100 to 240 Vac, 50 to 60 Hz Power consumption...
  • Page 74 All manuals and user guides at all-guides.com Feature Description Control panel display 240-by-64 pixels graphic LCD Blue dots on silver-gray background Keypad 40-key alphabetic keypad 12-key numeric keypad Help key Simplex/duplex key for single-sided or double-sided scanning Green “go” button and red “stop” button 4 context-sensitive function keys Scan engin Full-color and grayscale ADF (automatic document feeder)
  • Page 75 All manuals and user guides at all-guides.com Temperature Operating 10 to 35° C (50 to 95° F) Storage -40 to 60° C (-40 to 140° F) Humidity Operating 10 to 80% noncondensing (10 to 35° C) Storage 0 to 90% CAUTION The operating environment should be stable, with no abrupt changes in temperature or humidity, or your digital sender might be damaged.

  • Page 76: Memory Capabilities

    All manuals and user guides at all-guides.com Operating capabilities Description Maximum Multiple selections at control panel (combination of each individual e-mail address and each distributi o n l i s t Destinations for an e-mail message (combination of all individual 1,024 e-mail addresses and all addresses in selected distributio n l i s t s Destinations for a fax transmissi o...

  • Page 77: Eu Declaration Of Conformity

    Hewlett-Packard Company Manufacturer’s Address: Greeley Hardcopy Division 700 71st Avenue Greeley, Colorado 80634 Declares that the product Product Name: HP Digital Sender 8100C Model Numbers: C7707 (may contain suffix) Product Options: C7707 Conforms to the following specifications: SAFETY IEC 950:1991+A1:1992+A2:1993+A3:1995+A4:1996...

  • Page 78: Fcc Declaration Of Conformity

    700 71st Avenue Greeley, Colorado 80634 GHC Regulatory Manager Contact Person: 970-350-5600 Telephone: HP Digital Sender 8100C Product Name: Model Numbers: C7707 (may contain suffix) Product Options: C7707 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
  • Page 79 All manuals and user guides at all-guides.com Geräuschemission LpS <70 dB am Arbeitsplatz normaler Betrieb nach DIN 45635 T. 19 Die Daten sind die Ergebnisse v on Typprüf u n g e n...
  • Page 80 All manuals and user guides at all-guides.com...
  • Page 81 46 Allow Guest Login parameter 26 addresses to public e-mail book 47 America Online support service 69 HP JetSend devices 23 AOL support service 69 lists to address book 45 assigning IP address user profiles 42...
  • Page 82 75 e-mail parameters at control panel 20 decreasing,contrast 41 extended parameters 22 defaults HP JetSend devices 23 FROM field in e-mail messages 28 I-fax 16 image quality for e-mail messages 29 I-fax parameters at control panel 21...
  • Page 83 All manuals and user guides at all-guides.com defects E-mail Default From parameter 28 product 63 E-mail Default Subject parameter 28 software 64 E-mail File Format parameter 29 deleting E-mail File Selection parameter 30 addresses from public e-mail address book 47 E-mail Language parameter 30 lists from address book 45 E-mail Quality parameter 29...
  • Page 84 35 IP Subnet Mask parameter 27 ID 36 not responding 58 product number installed 35 Jet Direct. See HP JetDirect printer server timeout 36 JetSend. See HP JetSend troubleshooting 62 job queue,status 33 HP JetDirect Timeout parameter 36...
  • Page 85 All manuals and user guides at all-guides.com LDAP (Lightweight Directory Access Protocol) configuration problem 58 network protocol error 58 collisions 35 server unavailable 59 connector to interface card 14 support 5 error codes 59 LDAP Account Name parameter 29 errors on job state screen 33 LDAP Password parameter 29 framing errors 35 LDAP Search Root parameter 29...
  • Page 86 All manuals and user guides at all-guides.com parameters Public E-Mail address book configuration menu 26 adding addresses 47 configuring e-mail at control panel 20 deleting addresses 47 configuring extended and optional 22 description 44 configuring I-fax 21 maintaining 47 part numbers 66 maximum number of addresses 74 partial results message 59 maximum number of lists 74...
  • Page 87 14 storage 73 power connector 14 testing,installation 24 software Time parameter 26 components 24 timeout compression 71 default IP address 17 internal problems 61 HP JetDirect printer server 36 utilities 69 Token Ring interface 71 warranty 63...
  • Page 88 63 HP JetDirect printer servers 62 year 2000 65 I-fax configuration 57 watts consumed 71 information on 55 Web JetAdmin. See HP Web JetAdmin internal errors 58, 61 websites LDAP configuration 58 Adobe Systems Incorporated 9 network errors 59...
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  • Page 90 All manuals and user guides at all-guides.com...

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