Managing Calls; Display Calls From The Lines Screen; Display Calls From The Calls Screen; Manage A Call From The Calls Screen - Polycom Daisy Hosted Voice User Manual

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5 Managing Calls

5.1 Display Calls from the Lines Screen

You can display the calls for each line from the Lines screen. When you select a phone line that has a held
call, the first held call on that line is automatically resumed, even if you already have an active call on a
different line.
Procedure
Press and hold the line key
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5.2 Display Calls from the Calls Screen

You can view multiple calls on your line from the Calls screen.
Procedure
1. Do one of the following:
Press the Home key

From the Lines screen, press the Calls soft key.
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The Calls screen is displayed with the list of active and held calls for each line on the phone.

5.3 Manage a Call from the Calls Screen

From the Calls screen, you can manage a call by holding, resuming, or transferring the call.
Procedure
1. Select a call.
2. Do one of the following:
Select Hold to place an active call on hold.

Select Resume to make a held call active.

Select End Call to end a call with a contact. You can end active calls only, so resume the held call first

before ending it.
Select Transfer

Daisy Communications Ltd
Lindred House
20 Lindred Road
Brierfield, Nelson
Lancashire BB9 5SR
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to send the call to another contact.
Contact us:
T: 0800 040 8888
E: info@daisycomms.co.uk