DOCUMENT CLASSIFICATION: HIGHLY CONFIDENTIAL
Table of Contents
1
Introduction ................................................................................................................................ 4
2
2.1
Phone Keys and Hardware ................................................................................................................ 5
2.2
3
4
Calls Actions ................................................................................................................................ 8
4.1
Place calls ........................................................................................................................................ 8
4.2
Answer an incoming call ................................................................................................................... 8
4.3
Hold a call ........................................................................................................................................ 8
4.4
Resume a Call ................................................................................................................................... 9
4.5
Ending Calls ...................................................................................................................................... 9
4.6
Transferring Calls ............................................................................................................................. 9
4.7
Transfer a Call ................................................................................................................................ 10
4.8
Cancel a Transfer ........................................................................................................................... 10
5
Managing Calls ......................................................................................................................... 11
5.1
5.2
5.3
5.4
Reject Incoming Calls ..................................................................................................................... 12
5.5
Reject Calls from a Contact ............................................................................................................. 12
5.6
5.7
Enable Do Not Disturb .................................................................................................................... 12
5.8
Call Forwarding .............................................................................................................................. 13
6
Audio Conference Calls .............................................................................................................. 14
6.1
Initiate a Conference Call ............................................................................................................... 14
6.2
6.3
End a Conference Call .................................................................................................................... 15
6.4
Hold a Conference Call ................................................................................................................... 15
6.5
Resume a Conference Call .............................................................................................................. 15
Daisy Communications Ltd
Lindred House
20 Lindred Road
Brierfield, Nelson
Lancashire BB9 5SR
Page 2 of 20
Contact us:
T:
0800 040 8888
E:
info@daisycomms.co.uk