Panasonic KX-TVM50 Programming Manual page 85

Operator No Answer Time
When a call to an operator is not answered within the time set, the VPS will offer other options as
defined by the "No Answer Coverage Mode".
Notes
• This time applies to Operator 1, 2, and 3
• If more than one operator is assigned, we recommend to reducing the "Operator No Answer
Time" to 15 s.
Value Range
10 s–60 s
Feature Guide References
2.3.32 No Answer Coverage Mode
Call Hold Mode
Call Hold Mode
If set to "Enable", the VPS gives callers the option of either holding for a specific extension or selecting
one of several Incomplete Call Handling Service options. While on hold, the VPS periodically gives
callers the choice to either continue to hold or select one of the Incomplete Call Handling Service
options. If set to "Disable", the VPS immediately offers callers the Incomplete Call Handling Service
and callers are not put on hold. To enable/disable this feature, check/uncheck it.
Value Range
Disable (unchecked), Enable (checked)
Feature Guide References
2.3.21 Hold
Call Queuing Announcement Mode
If set to "Enable", callers on hold are informed of their current position in the call hold queue.
Example: "One other person is waiting to connect."
Value Range
Disable, Enable
Feature Guide References
2.3.21 Hold
2.4 Service Settings
Programming Guide 85