System Operation; Troubleshooting - Extron electronics UCS FT 901 User Manual

System Operation

No drivers are required for a host PC to function with the UCS FT 901 and UCS FR 902. The transmitter is detected by the
operating system, and appropriate USB drivers are loaded. Certain USB peripherals, such as gaming keyboards, USB interactive
white boards, scanners, printers, and similar devices, require specific drivers installed on the PC. To obtain drivers, see the USB
device installation instructions or the peripheral device manufacturer website.
The system is fully operational when the transmitter, receiver, PC or USB host, and peripherals are connected and powered.
If problems are encountered, ensure that all cables are routed and connected properly, and that the latest drivers for each
peripheral are installed.

Troubleshooting

USB signals are generally reliable, but are susceptible to bad connections or signal losscables that are too long. The fiber optic
cables can have the same issues. To avoid loss of data and communication, follow these guidelines:
•
The USB cables that connect the transmitter to the host, or the receiver to peripheral devices, should not exceed 6 feet
(1.8 meters).
•
When connecting the host or peripherals, use only cables designed for USB signals.
•
Avoid or limit the use of adapters.
•
The UCS FT 901 and UCS FR 902 work as described in point-to-point applications. Do not use additional adapters, patch
panels, or couplers with USB cables or fiber optic cables. Additional links in the signal chain can result in reduction of signal
integrity and overall system performance.
When properly connected and operating, the transmitter and receiver Power LEDs, Link LEDs and Host LEDs are lit. Front
panel LEDs are also useful for troubleshooting. The following table outlines the status indicated by each LED:
LED
On
Indicator
Power
Transmitter is connected to
a host PC or 12 VDC power
supply, and is operating
properly.
Link
Both transmitter and
receiver have power, and
are connected properly
by a multimode fiber optic
cable.
Host
When transmitter power
LED is on, this Host LED
lights when communication
with host PC is established.
For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the
Extron Safety and Regulatory Compliance Guide
8
Transmitter
Off
Transmitter is NOT connected
to a host PC or 12 VDC power
supply, or is defective.
If both Power LEDs are on, the
multimode fiber optic cable is
not connected or is improperly
wired.
If either Power LED is off, see
the Power LED troubleshooting
instructions above.
If transmitter power LED is on,
USB cable is not connected.
on the Extron website.
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Receiver
On
12 VDC power supply is 12 VDC power supply is not
connected and operating connected, or is defective.
properly.
Both transmitter and If both Power LEDs are on,
receiver have power, and the multimode fiber optic
are connected properly cable is not connected or is
by a multimode fiber optic improperly wired.
cable.
If either Power LED is
off, see the Power LED
troubleshooting instructions,
above.
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www.extron.com
Off
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