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Error Message
Cause
DR Mode in Use The machine is set to Distinctive
Ring mode. You cannot change the
Receive Mode from Manual to
another mode.
High Temperature The print head is too warm.
Init Unable XX The machine has a mechanical
problem.
—OR—
A foreign objects such as a clip or
ripped paper is in the machine.
One or more of the ink cartridges is
Ink Empty XX
empty. The machine will stop all
print operations. While memory is
available, black and white faxes will
be stored in the memory. If a
sending machine has a color fax,
the machine's 'handshake' will ask
that the fax be sent as black and
white. If the sending machine has
the ability to convert it, the color fax
will be stored in the memory as a
black and white fax.
The print head is too cold.
Low Temperature
One or more of the ink cartridges
Near Empty XX
are running out of ink. If a sending
machine has a color fax, the
machine's 'handshake' will ask that
the fax be sent as black and white.
If the sending machine has the
ability to convert it, the color fax will
be received into memory as a black
and white fax.
There is no incoming call history.
No Caller ID
You did not receive calls or you
have not subscribed to the Caller ID
service from your telephone
company.
An ink cartridge is not installed
No Cartridge
properly.
96
Action
Set Distinctive Ring to off. (See Turning off
Distinctive Ring on page 43.)
Allow the machine to cool down.
Open the upper jam clear cover and remove any
foreign objects inside the machine.
(MFC-3360C and FAX-1860C) If the error
message continues, see Transferring your faxes
or Fax Journal report on page 98 before
disconnecting the machine so you will not lose
any important messages. Then, disconnect the
machine from the power for several minutes and
then reconnect it.
(FAX-1960C) Disconnect the machine from the
power for several minutes, then reconnect it.
(The machine can be turned off for
approximately 24 hours without losing faxes
stored in the memory.)
Replace the ink cartridges. (See Replacing the
ink cartridges on page 102.)
Allow the machine to warm up.
Order a new ink cartridge. (See Ordering
accessories and supplies on page iii.)
If you want to use the Caller ID feature call your
telephone company. (See Caller ID on page 44.)
Take out the ink cartridge and put it in again
seating it properly. (See Replacing the ink
cartridges on page 102.)
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