Page 1 USER’S GUIDE MFC-3360C...
Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...
Page 3: Compilation And Publication Notice
FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.
Page 4: Table Of Contents
Table of Contents Section I General General Information Using the documentation ...2 Symbols and conventions used in the documentation ...2 Accessing the Software User’s Guide ...2 Viewing Documentation ...2 Control panel overview ...4 Loading documents and paper Loading documents ...6 Using the ADF ...6 Scanning area ...7 Acceptable paper and other media ...7...
Page 5 Section II Fax Sending a fax Entering Fax mode ...22 Faxing from the ADF ...22 Colour fax transmission ... 22 Cancelling a fax in progress ... 22 Broadcasting (Monochrome only)... 22 Cancelling a Broadcast in progress...23 Additional sending operations... 23 Sending faxes using multiple settings ...
Page 6 Telephone and External devices Voice Operations ...33 Making a telephone call ...33 Hold ...33 Tone or pulse (Not available in New Zealand) ...33 Fax/Tel mode ...33 Fax/Tel mode in Power Save condition ...33 Phone line services...33 Do you have Voice Mail? ...34 Telephone Service for Australia...34 ®...
Page 7 Remote fax options Fax Forwarding... 50 Fax Storage ... 50 Changing Remote Fax Options ...51 Turning off Remote Fax Options ... 51 Remote Retrieval... 51 Setting a Remote Access Code... 51 Using your Remote Access Code...52 Retrieving fax messages ... 52 Changing your Fax Forwarding number ...53 Remote fax commands...
Page 8 Section IV Software Software features How to read the HTML User’s Guide ...70 Section V Appendixes Safety and Legal Choosing a location ...72 To use the machine safely ...73 IMPORTANT-For Your Safety ...76 Disconnect device ...76 Important Information for Australia ...77 Important safety instructions...77 Important Information for New Zealand ...78 Important Safety Instructions ...78...
Page 9 Menu and Features On-screen programming... 103 Menu table ...103 Memory storage... 103 Menu keys ... 104 Menu Table...105 Entering Text ...112 Specifications General... 113 Print media... 114 Fax... 115 Copy ... 116 Scanner ... 117 Printer ... 118 Interfaces ... 118 Computer requirements ...119 Consumable items ...
Page 10 viii...
Page 11 Section I General General Information Loading documents and paper General setup Security features...
Page 12: General Information
General Information Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation.
Page 13 SE with OCR application. Viewing Documentation (For Macintosh Turn on your Macintosh Brother CD-ROM into your CD-ROM drive. The following window will appear. Double-click the Documentation icon. Double-click your language folder. Double-click the Top Page file to view the Software User’s Guide in HTML format.
Page 14: Control Panel Overview
Lets you temporarily change the resolution when sending a fax. Hook/Hold Press before dialing if you want to make sure a fax machine will answer, and then press Mono Start or Colour Start. Also, lets you place telephone calls on hold. Recall...
Page 15 8 Menu keys: Menu Lets you access the menu to program your settings into the machine. a Search/Speed Dial Lets you look up and dial numbers that are stored in the memory. Volume keys In Fax mode, you can press these keys to adjust the ring volume.
Page 16: Loading Documents And Paper
Loading documents and paper Loading documents You can send a fax, make copies, and scan from the ADF (automatic document feeder). Using the ADF The ADF can hold up to 20 pages and feeds each sheet individually. Use standard 80 g/m (20 lb) paper and always fan the pages before putting them in the ADF.
Page 17: Scanning Area
Paper Type setting of the menu (See 4 mm Paper Type on page 17). (0.16 in.) When you print on Brother photo paper, 1 mm load the instruction sheet included with the (0.04 in.) photo paper in the paper tray first, and...
Page 18: Recommended Media
Chapter 2 Recommended media To get the best print quality, we suggest using Brother paper. (See table below.) If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities. We recommend using ‘3M Transparency Film’...
Page 19: Choosing The Right Media For The Paper Tray
Choosing the right media for the paper tray Paper type and size for each operation Paper Type Paper Size Cut Sheet Letter Legal Executive JIS B5 Cards Photo Photo 2L Index Card Post Card 1 Post Card 2 (Double) Envelopes C5 Envelope DL Envelope COM-10...
Page 20 Chapter 2 Paper weight, thickness and capacity for paper tray Paper Type Weight Plain Paper 64 to 120 g/m Sheet Inkjet Paper 64 to 200 g/m Glossy Paper Up to 220 g/m Cards Photo Card Up to 240 g/m Index Card Up to 120 g/m Post Card Up to 200 g/m...
Page 21: Loading Paper, Envelopes And Other Media
Loading paper, envelopes and other media Loading paper and other media Pull the paper tray completely out of the machine. If the paper support flap (1) is open, close it. Open the output paper tray cover (2). Loading documents and paper If you are using Letter, A4 or Legal size paper, press and hold the universal guide release button (1) as you slide out...
Page 22 Chapter 2 Gently put the paper into the paper tray print side down and top edge first. Check that the paper is flat in the tray. Gently adjust the paper side guides with both hands and the paper length guide to fit the paper.
Page 23: Loading Envelopes And Post Cards
Loading envelopes and post cards Loading envelopes Use envelopes that weigh from 75 to 95 g/m (20 to 25 lb). Some envelopes need margin settings to be set in the application. Make sure you do a test print first. CAUTION Do not use any of the following types of envelopes, as they will cause paper feed problems:...
Page 24 Chapter 2 If you have problems when printing on envelopes, try the following suggestions: Open the envelope flap. Make sure the open flap is either to the side of the envelope or to the back edge of the envelope when printing. Adjust the size and margin in your application.
Page 25: Printable Area
Printable Area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on. Cut Sheet Paper Top (1) Cut Sheet...
Page 26: General Setup
General setup Power Save mode When the machine is idle, you can put the machine into Power Save mode by pressing the Power Save key. You can still receive telephone calls in Power Save mode. For further information on receiving faxes in the power save condition, please see the table on page 16.
Page 27: Mode Timer
To get the best print quality, set the machine for the type of paper you are using. Press Menu, 1, 2. Press a or b to choose Plain Paper, Inkjet Paper, Brother Photo, Other Photo or Transparency. Press OK. Press Stop/Exit.
Page 28: Beeper Volume
Chapter 3 Beeper Volume When the choose is on, the machine will beep when you press a key, make a mistake or after you send or receive a fax. You can choose a range of volume levels, from High to Off. Press Menu, 1, 4, 2.
Page 29: Security Features
Setting up the password Note • If you forget the TX Lock password, please call your Brother dealer for service. • If you have already set the password, you will not need to set it again. Press Menu, 2, 0, 1.
Page 30: Turning The Tx Lock On/Off
Chapter 4 Turning the TX Lock on/off Turning TX Lock on Press Menu, 2, 0, 1. Press a or b to choose Set TX Lock. Press OK. Enter the registered 4-digit password. Press OK. The machine goes offline and the LCD shows TX Lock Mode.
Page 31 Section II Sending a fax Receiving a Fax Telephone and External devices Dialling and storing numbers Remote fax options Printing Reports Polling...
Page 32: Sending A Fax
Sending a fax Entering Fax mode To enter fax mode, press the key will glow green. Faxing from the ADF Make sure you are in Fax mode Put the document face down in the ADF. Dial the fax number. Press Mono Start or Colour Start. The machine starts scanning the document.
Page 33: Cancelling A Broadcast In Progress
• If the memory is full, press Stop/Exit to stop the job. If more than one page has been scanned, press Mono Start to send the portion that is in the memory. Cancelling a Broadcast in progress Press Menu, 2, 6. The LCD will show the fax number being dialled.
Page 34: Contrast
Chapter 5 Contrast If your document is very light or very dark, you may want to change the contrast. For most documents the default setting Auto can be used. It automatically chooses the suitable contrast for your document. Use Light when sending a light document. Use Dark when sending a dark document.
Page 35: Dual Access (Monochrome Only)
Dual access (Monochrome only) You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number and available memory. The number of pages you can scan into the memory will vary depending on the data that is printed on them.
Page 36: Delayed Faxing (Monochrome Only)
Chapter 5 Delayed Faxing (Monochrome only) During the day you can store up to 50 faxes in the memory to be sent within 24-hours. These faxes will be sent at the time of day you enter in step d. Make sure you are in Fax mode Load your document.
Page 37: Sending A Fax Manually
Sending a fax manually Manual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax. Make sure you are in Fax mode Load your document. Pick up the handset of the machine or press Hook/Hold and listen for a dial tone.
Page 38: Receiving A Fax
Receiving a Fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. Choosing the Receive Mode By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you choose the correct mode.
Page 39: Using Receive Modes
Using receive modes Some receive modes answer faxes automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes. (See Ring Delay on page 30.) Fax only Fax only mode will automatically answer every call. If the call is a fax your machine will receive it.
Page 40: Receive Mode Settings
Chapter 6 Receive mode settings Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. Press Menu, 2, 1, 1. Press a or b to choose how many times the line rings before the machine answers (02-10 for Australia, 01-10 for New Zealand, 0-10 for some...
Page 41: Fax Detect
Fax Detect If Fax Detect is On (default setting): The machine receives fax calls automatically, even if you lift the handset of an extension or external phone. When you see Receiving on the LCD or when you hear ‘chirps’ through the handset of an extension phone connected to another wall socket/phone socket, just replace the handset and your machine will do...
Page 42: Receiving Faxes Into Memory
Chapter 6 Receiving faxes into memory As soon as the paper tray becomes empty during fax reception, the screen will display No Paper Fed, asking you to put paper in the paper tray. (See Loading paper and other media on page 11.) If you are unable to put paper in the paper tray the following will happen: If Memory Receive is On:...
Page 43: Telephone And External Devices
Telephone and External devices Voice Operations Voice calls can be made either with the handset, an extension or external telephone, and by dialling manually or by using Quick- Dial numbers. Making a telephone call To start a voice call, pick up the handset. When you hear the dial tone, enter a number using the dial pad, One Touch, Speed-Dial and Search.
Page 44: Do You Have Voice Mail
When the voice call comes in, all phones (extension and external) and the fax machine will ring to alert you to pick it up. If a fax call comes in, the fax machine will answer automatically...
Page 45 The fax machine will ring on the third ring with a standard ring pattern. All external and the extension phones will continue to ring, until you or a telephone answering device can answer the voice number.
Page 46: Caller Id
Chapter 7 Caller ID Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number or name as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed, because Caller IDs are received and stored in your machine memory.
Page 47: Viewing Caller Id List
And the people who call to talk on your main number will not have to talk to your fax machine. Basically, it gives you two independent numbers without the higher cost of a second...
Page 48: Caller Id
On, you will not hear the first ring of all incoming calls on the fax machine. Extension phones will ring as usual. If the fax machine recognizes the ring pattern, all ringing will stop and the fax machine will answer and automatically receive the fax message.
Page 49: How Does The Caller Id Work
Advantages of Caller ID For Business All businesses profit from a quicker response to customer calls. Businesses that provide mail order services, money-lending services or provide confidential information, can protect themselves from false orders or acceptance of false identification. At Home Residential customers can protect themselves from unwanted calls.
Page 50: Telephone Service For Some Countries
Chapter 7 When the printing has finished, press Stop/Exit. Note If you use the Caller ID for Dial back; • Please be sure that you use appropriate dialling procedures for local and national call. • Please be sure that you make sure of the details of the exact number to be called back, and the need to insert prefix(es) for manual dialling.
Page 51: Caller Id (For Singapore And Hong Kong)
Registering the Distinctive Ring pattern Very Important! After you have set the Distinctive Ring feature to on, the receive mode is set to Manual automatically. Unless you have a TAD or Voice Mail set up on the Distinctive Ring number, Manual mode means you must answer all the calls yourself.
Page 52: Viewing Caller Id List
Chapter 7 Viewing Caller ID List Your machine stores information for the last thirty calls in the Caller ID list. You can view or print this list. When the thirty-first call comes in to the machine, it replaces information about the first call. Press Menu, 2, 0, 4.
Page 53: Connections
Brother does not recommend the use of a PABX line. PABX limitations in general can cause some functions of the fax machine not...
Page 54: External And Extension Phones
Chapter 7 External and extension phones Connecting an external or extension telephone You can connect a separate telephone to your machine as shown in the diagram below. (Example for Australia) 1 Extension telephone 2 External telephone When you are using an external phone, the LCD shows Ext.
Page 55: Changing The Remote Codes
Changing the remote codes If you want to use Remote Activation, you have to turn on the remote codes. (The default setting is On) The preset Fax Receive Code is l 5 1 (l 9 1 for New Zealand). The preset Telephone Answer Code is # 5 1 (# 9 1 for New Zealand).
Page 56: Dialling And Storing Numbers
Dialling and storing numbers How to Dial Manual dialling Press all of the digits of the fax number. One-Touch Dialling Press the One-Touch key that stores the number you want to call. To dial One-Touch numbers 6 to 10, hold down Shift as you press the One-Touch key.
Page 57: Search
Search You can search for names you have stored in the One-Touch and Speed-Dial memories. Press Search/Speed Dial and the menu keys to search numerically or use the dial pad and then the menu keys to search alphabetically. 1 To search numerically. 2 To search alphabetically, you can use the dial pad to enter the first letter of the name you are looking for.
Page 58: Storing One-Touch Dial Numbers
Chapter 8 Storing One-Touch Dial numbers Your machine has 5 One-Touch keys where you can store 10 fax or phone numbers for automatic dialling. To access numbers 6 to 10, hold down Shift as you press the One-Touch key. Press Menu, 2, 3, 1. Press the One-Touch key where you want to store a number.
Page 59: Setting Up Groups For Broadcasting
Setting up Groups for broadcasting If you regularly want to send the same fax message to many fax numbers you can set up a Group. Groups are stored on a One-Touch key or a Speed-Dial number. Each group uses up a One-Touch key or a Speed-Dial location.
Page 60: Remote Fax Options
Remote fax options Remote fax options are not available for colour fax. You can only use one remote fax option at a time. Fax Forwarding The fax forwarding feature lets you automatically forward your received faxes to another machine. If you choose Backup Print:On the machine will also print the fax (this is a safety feature in case there is a power failure before the fax is...
Page 61: Changing Remote Fax Options
Remote Fax Options on page 51.) Remote fax options Remote Retrieval You can call your machine from any touch tone telephone or fax machine, then use the remote access code and remote commands to retrieve fax messages. Setting a Remote Access...
Page 62: Using Your Remote Access Code
When you hear two short beeps, press 9 6 2. Wait for the long beep, use the dial pad to enter the number (up to 20 digits) of the remote fax machine where you want your fax messages forwarded followed by # #. Note You cannot use l and # as dial numbers.
Page 63: Changing Your Fax Forwarding Number
Changing your Fax Forwarding number You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone. Dial your fax number. When your machine answers, enter your remote access code (3 digits followed by l) during a period of silence.
Page 64: Remote Fax Commands
Forwarding number by entering 4. (See Changing your Fax Forwarding number on page 53.) Enter the number of a remote fax machine to receive stored fax messages. (See Retrieving fax messages on page 52.) If you hear one long beep, fax messages have been erased from the memory.
Page 65: Printing Reports
Printing Reports Fax reports You need to set up the Transmission Verification Report and Journal Period using the Menu key. Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).
Page 66: Reports
Chapter 10 Reports The following reports are available: 1.XMIT Verify Prints a Transmission Verification Report for your last transmission. 2.Help List A help list about how to quickly program your machine. 3.Quick-Dial Lists names and numbers stored in the One-Touch and Speed-Dial memory, in numerical order and shows any groups set up.
Page 67: Polling
Secure Polling restricts who can retrieve the documents you set up to be polled. Secure Polling only works with Brother fax machines. If you want to retrieve a fax from a secured Brother machine you have to enter the secure code.
Page 68: Setup For Delayed Polling Receive
Press Mono Start or Colour Start. The machine makes the polling call at the time you entered. Note If the other fax machine that you are calling has not been set-up for polling, you will receive the message: Connection Fail.
Page 69: Polled Transmit (Monochrome Only)
Secure Polling restricts who can retrieve the documents you set up to be polled. Secure Polling only works with Brother fax machines. If another person wants to retrieve a fax from your machine they will have to enter the secure code.
Page 70 Chapter 11...
Page 71: Section Iii Copy
Section III Copy Making copies...
Page 72: Making Copies
Making copies How to copy Entering Copy mode Press (Copy) to enter Copy mode. The default setting is Fax Mode. You can change the number of seconds or minutes that the machine stays in Copy mode. (See Mode Timer on page 17.) The LCD shows the default copy settings: 1 Copy Ratio 2 Quality...
Page 73: Copy Options
Best Enlarge/ 50%/69%/78%/83%/ Reduce 93%/97%/100%/ 104%/142%/186%/ 198%/200%/ Custom(25-400%) Paper Type Plain Paper Inkjet Paper Brother Photo Other Photo Transparency Paper Size Letter Legal 10(W)x15(H)cm Brightness - nnonn + Stack/Sort Stack Sort Page Layout Off(1 in 1) 2 in 1 (P)
Page 74: Changing Copy Speed And Quality
Chapter 12 Changing copy speed and quality You can choose from a range of quality settings. The default setting is Normal. To temporarily change the quality setting, follow the instructions below: Press Normal is the Normal recommended mode for ordinary printouts. This produces good copy quality with good and a or b...
Page 75: Making N In 1 Copies
Choose one of the options below: Use a or b to choose the enlargement or reduction ratio you want. Press OK. Use a or b to choose Custom(25-400%). Press OK. Use the dial pad to enter an enlargement or reduction ratio from 25% to 400%. (For example, press 5 3 to enter 53%.) Press OK.
Page 76: Sorting Copies Using The Adf (Monochrome Only)
Chapter 12 Sorting copies using the ADF (Monochrome only) You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so Make sure you are in Copy mode Load your document. Use the dial pad to enter the number of copies (up to 99).
Page 77: Paper Options
Press Copy Options and a or b to select Paper Type. Press OK. Press a or b to select the type of paper you are using (Plain Paper, Inkjet Paper, Brother Photo, Other Photo or Transparency). Press OK. Press Mono Start or Colour Start. Note To change the default paper type setting see Paper Type on page 17.
Page 78 Chapter 12...
Page 79 Section IV Software Software features...
Page 80: Software Features
(For Windows Note If you have not installed the software, see Viewing Documentation on page 2. From the Start menu, point to Brother, MFC-3360C from the programs group, then click User’s Guide. Click SOFTWARE USER’S GUIDE from the top menu.
Page 81 Section V Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary...
Page 82: Safety And Legal
Safety and Legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard grounded electrical socket. Choose a location where the temperature remains between 10°...
Page 83: To Use The Machine Safely
To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket.
Page 84 DO NOT put your hands on the edge of the machine under the panel cover or touch the document feed rollers. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing this may cause injury.
Page 85 If the machine becomes hot, releases smoke or generates any strong smells, immediately unplug the machine from the electrical socket. Call your Brother dealer. If metal objects, water or other liquids get inside the machine, immediately unplug the machine...
Page 86: Important-For Your Safety
WARNING • Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location.
Page 87: Important Information For Australia
Important Information for Australia Important safety instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall socket before cleaning the outside of the machine and the scanner glass.
Page 88: Important Information For New Zealand
If the product has been exposed to rain or water. If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
Page 89 13 Do not place this product on an unstable surface, stand, or table. The product may fall, causing serious damage to the product. 14 Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered.
Page 90: Important Information For Some Countries
25 Note that some telephones are not compatible with this unit and dialling errors may result if the two devices are used together in other than quiet conditions. The Telecom Faults Service is not to be called should such problems arise. In such cases, it is recommended that the prefix and wanted number are dialled manually.
Page 91 This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document.
Page 92: Legal Limitations For Copying
Licenses and Certificates of Title to motor vehicles may not be copied under certain state/provincial laws. Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation.
Page 93: B Troubleshooting And Routine Maintenance
If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Page 94 Printing (Continued) Difficulty Suggestions Printed text or images are skewed. Smudged stain at the top centre of the printed page. Printing appears dirty or ink seems to run. Stains appear on the reverse side or at the bottom of the page. The machine prints dense lines on the page.
Page 95: Printing Received Faxes
You probably had a bad connection, with static or interference on the telephone line. Ask the other party to send the fax again. problem is with the sending machine. Try receiving from another fax machine. Replace the colour ink cartridges that are empty or nearly empty, and then ask the other person to send the colour fax again.
Page 96: Sending Faxes
For example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
Page 97 If you see vertical streaks on copies, clean the scanner. (See Cleaning the scanner on page 97.) Suggestions Make sure the panel cover is completely closed. Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In ® PaperPort SE with OCR, click File, Scan and choose the Brother TWAIN/WIA driver.
Page 98: Error Messages
As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below. You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips.
Page 99 Error Message Cause One or more of the ink cartridges is Ink Empty empty. The machine will stop all print operations. While memory is available, black and white faxes will be stored in the memory. If a sending machine has a colour fax, the machine's that the fax be sent as black and white.
Page 100: Transferring Your Faxes Or Fax Journal Report
Scan Unable XX We recommend transferring your faxes to another fax machine. (See Transferring faxes to another fax machine on page 90.) You can also transfer the Fax Journal report to see if there are any faxes you need to transfer.
Page 101: Document Jam
Transferring Fax Journal report to another fax machine If you have not set up your Station ID, you cannot enter fax transfer mode. Press Menu 9, 0, 2. Enter the fax number to which Fax Journal report will be forwarded.
Page 102 Pull out the jammed paper (1). If you cannot remove the jammed paper from the front side, or the error message still appears on the LCD after you remove the jammed paper, please go to the next step. Remove the Lower Jam Clear Cover (1) from the back of the machine.
Page 103: Dial Tone Detection
Close the Upper Jam Clear Cover. Push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support. (See the illustrations in Loading paper and other media on page 11.) Dial Tone detection When you send a fax automatically, by...
Page 104: Routine Maintenance
Routine maintenance Replacing the ink cartridges Your machine is equipped with an ink sensor. The ink sensor automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will tell you with a message on the LCD.
Page 105 WARNING If ink gets in your eyes, wash them out with water at once and call a doctor if you are concerned. brother XXXX CAUTION DO NOT take out ink cartridges if you do not need to replace them. If you do so, it...
Page 106: Cleaning The Outside Of The Machine
Brother Branded ink cartridges. Brother cannot guarantee this optimum performance if ink or ink cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than genuine Brother Branded cartridges or the refilling of empty...
Page 107: Cleaning The Scanner
Lift the output paper tray cover and wipe the inside and outside of the paper tray with a soft cloth to remove dust. Close the output paper tray cover and put the paper tray firmly back in the machine. Cleaning the scanner Unplug the machine, open the panel cover (1).
Page 108: Cleaning The Paper Pick-Up Roller
The machine cleans the print head. When cleaning is finished, the machine will go back to standby mode automatically. Note If you clean the print head at least five times and the print has not improved, call your Brother dealer for service.
Page 109: Checking The Print Quality
If ink is still missing, call your Brother dealer. CAUTION DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.
Page 110: Checking The Printing Alignment
Checking the printing alignment You may need to adjust the printing alignment after transporting the machine if your printed text becomes blurred or images become faded. Press Ink Management. Press a or b to choose Test Print. Press OK. Press a or b to choose Alignment. Press OK.
Page 111: Packing And Shipping The Machine
Packing and shipping the machine When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. CAUTION It is important to allow the machine to ‘park’ the print head after a print job.
Page 112 Pack the printed materials, and additional parts (handset, cords and CD) in the original carton as shown below. Do NOT pack the used ink cartridges in the carton. Close the carton and tape it shut.
Page 113: C Menu And Features
Menu and Features On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
Page 114: Menu Keys
Menu keys Access the menu Go to the next menu level Accept an option Go back to the previous menu level. Delete an incorrect letter when you need to enter text into the machine. Scroll through the current menu level. Go back to the previous menu level.
Page 115: Menu Table
Choose & OK Menu Selections Options — 0 Sec 30 Secs* 1 Min 2 Mins 5 Mins — Plain Paper* Inkjet Paper Brother Photo Other Photo Transparency — Letter Legal 10x15cm Menu and Features to accept to exit Descriptions Page Sets the time to return to Fax mode.
Page 116 Main Menu Submenu Menu Selections 1.General 4.Volume 1.Ring Setup (Continued) — 5.Daylight Save 6.P.Save Setting — — 7.LCD Contrast Options Med* High 2.Beeper Low* High 3.Speaker Med* High Light Dark* Descriptions Page Adjusts the ring volume. Adjusts the volume level of the beeper.
Page 117 Main Menu Submenu Menu Selections 2.Fax 1.Setup Receive 1.Ring Delay (In Fax mode only) 2.F/T Ring Time 3.Fax Detect Menu and Features Options Descriptions (Example for Sets the number of rings Australia) before the machine answers in Fax Only or Fax/Tel mode.
Page 118 Automatically stores any incoming faxes in its memory if it runs out of paper. Sets up your machine to poll another fax machine. Changes the lightness or darkness of faxes you send. Sets the default resolution for outgoing faxes.
Page 119 Main Menu Submenu Menu Selections 2.Fax 3.Set Quick- 1.One-Touch Dial Dial (Continued) 2.Speed-Dial 3.Setup Groups 4.Report Setting 1.Transmission 2.Journal Period 5.Remote Fax Opt 1.Forward/Store 2.Remote Access 3.Print Document — 6.Remaining Jobs 0.Miscellaneous 1.TX Lock 2.Compatibility 3.Distinctive (Not available in New Zealand) Menu and Features Options Descriptions...
Page 120 Main Menu Submenu 2.Fax 0.Miscellaneous (Continued) (Continued) 3.Copy 1.Quality 2.Brightness 3.Contrast 4.Color Adjust 1.Red Menu Selections Options 3.Faxability (For New Zealand Off* only) 4.Caller ID Display# Print Report — Best Fast Normal* — -nnnno+ -nnnon+ -nnonn+* -nonnn+ -onnnn+ — -nnnno+ -nnnon+ -nnonn+* -nonnn+...
Page 121 Main Menu Submenu Menu Selections — 4.Print Reports 1.XMIT Verify — 2.Help List — 3.Quick-Dial — 4.Fax Journal — 5.User Settings — 5.Machine 1.Serial No. Info. — 0.Initial 1.Receive Mode Setup — 2.Date/Time — 3.Station ID — 4.Tone/Pulse (Not available in New Zealand) —...
Page 122: Entering Text
Entering Text When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pads have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because they are used for special characters.
Page 123: D Specifications
Specifications General Memory Capacity ADF (automatic document feeder) Up to 20 pages Paper Tray Printer Type Print Method LCD (Liquid Crystal Display) Power Source Power Consumption Dimensions 325 mm (12.8 in.) 214 mm (8.4 in.) Weight 6.0 kg (13.2 lb) Noise Operating: Temperature Operating:...
Page 124: Print Media
Print media Paper Input Paper Output Use only transparencies recommended for inkjet printing. For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging. See Paper type and size for each operation on page 9. Paper Tray Paper type: Plain paper, inkjet paper (coated paper), glossy paper...
Page 125: Fax
Memory Transmission Out of Paper Reception ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.
Page 126: Copy
Multiple Copies Enlarge/Reduce Resolution Based on Brother standard pattern. (Fast mode/Stack Copy) Copy speeds vary with the complexity of the document. Yes/Yes ADF Width: 89 mm to 215.9 mm (3.5 in. to 8.5 in.) ADF Height: 127 mm to 355.6 mm (5 in. to 14 in.)
Page 127: Scanner
Scanner Colour/Monochrome TWAIN Compliant WIA Compliant Colour Depth Resolution Scanning Speed Document Size Scanning Width Grey Scale ® Windows XP in this User’s Guide includes Windows XP Professional x64 Edition. Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows Yes/Yes ®...
Page 128: Printer
Third party USB ports are not supported for Macintosh ® Windows 98/98SE/Me/2000 Professional and ® /Windows XP Professional x64 Edition driver supporting Brother Native Compression mode and bi-directional capability Brother Ink Driver ® For Mac OS X 10.2.4 or greater Up to 1200 × 6000 dpi 1200 ×...
Page 129: Computer Requirements
4 with Intel EM64T Power PC 128 MB 256 MB 80 MB ® G3/G4/G5, Intel Core™ Solo/Duo. 350MHz For the latest driver updates, access the Brother Solutions Center at http://solutions.brother.com Specifications Recommended Available Hard Disk Space Drivers Applications 128 MB 120 MB 130 MB...
Page 130: Consumable Items
Consumable items The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Black - Approximately 500 pages at 5% coverage. Yellow, Cyan Cartridge and Magenta - Approximately 400 pages at 5% coverage Replacement <Black>...
Page 131: E Glossary
Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically.
Page 132 A TAD (telephone answering device) or telephone that is connected to your machine. F/T Ring Time The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
Page 133 Touch and Speed-Dial numbers. Press Redial/Pause as many times as needed for longer pauses. Polling The process of a fax machine calling another fax machine to retrieve waiting a fax. Pulse (Not available in New Zealand) A form of rotary dialling on a telephone line.
Page 134 Touch Tone telephones. Transmission The process of sending faxes over the phone lines from your machine to the receiving fax machine. Transmission Verification Report A listing for each fax sent, that shows its date, time and number. User Settings A printed report that shows the current settings of the machine.
Page 135: Index
Index ADF (automatic document feeder) ... 6 ADF cover ...91 Answering machine (TAD) ...42 connecting ...43 ® ® Apple Macintosh See Software User's Guide on the CD-ROM..Automatic fax receive ...28 Fax Detect ...31 Broadcasting ...22 setting up Groups for ...49 Caller ID ...41 print list ...
Page 136 Fax codes changing ... 45 Fax Receive Code ...44 Remote Access Code ...51 Telephone Answer Code ...44 Fax Detect ...31 Fax Forwarding changing remotely ... 53 programming a number ...50 Fax Storage ...50 turning on ...50 ® Fax Stream Duet ...34 Fax, from PC See Software User's Guide on the CD-ROM.
Page 137 Menu Table ...103 Mode, entering Copy ...62 Fax ...22 Scan ... 5 Multi-line connections (PABX) ...43 One-Touch changing ...48 setting up ...48 using ...46 Out of Memory message ...27 Packing and shipping the machine ...101 Paper ... 7 capacity ...10 document size ...
Page 138 scan ...117 setting for next fax ...24 Ring Delay, setting ...30 Scanning See Software User's Guide on the CD-ROM..Serial Number how to find ... See inside front cover Shipping the machine ...101 Speed-Dial changing ...48 dialing ...46 storing ...48 TAD (telephone answering device), external ...
Page 139 (e.g. a copy of the sales docket). Contact Brother International (Aust) Pty Ltd for details about your nearest Authorised Warranty Centre or visit: www.brother.com.au Support – For support for your Brother Product other than what you can resolve through the User Guide, Visit our website: www.brother.com.au or visit our Solutions website for FAQs (Frequently Asked Questions), Driver Updates &...
Page 140 Visit us on the World Wide Web http://www.brother.com This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. ARL/ASA/NZ...

Brother MFC-3360C User Manual

1 General Information

2 Loading Documents and Paper

3 General Setup

4 Security Features

5 Sending a Fax

6 Receiving a Fax

7 Telephone and External Devices

8 Dialling and Storing Numbers

9 Remote Fax Options

10 Printing Reports

11 Polling

Section III Copy

12 Making Copies

13 Software Features

Safety and Legal

B Troubleshooting and Routine Maintenance

C Menu and Features

D Specifications

E Glossary

Index

Quick Links

Related Manuals for Brother MFC-3360C

Summary of Contents for Brother MFC-3360C

Table of Contents