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Customer Service, Product Support Information, and Training
ADTRAN will replace or repair this product within five years from the date of
shipment if the product does not meet its published specification, or if it fails while
in service.
A return material authorization (RMA) is required prior to returning equipment to
ADTRAN. For service, RMA requests, training, or more information, see the toll-
free contact numbers given below.
Presales Inquiries and Applications Support
Please contact your local distributor, ADTRAN Applications Engineering, or
ADTRAN Sales:
Applications Engineering (800) 615-1176
Sales
Post-Sale Support
Please contact your local distributor first. If your local distributor cannot help,
please contact ADTRAN Technical Support and have the unit serial number avail-
able.
Technical Support
The Custom Extended Services (ACES) program offers multiple types and levels
of service plans which allow you to choose the kind of assistance you need. For
questions, call the ACES Help Desk.
ACES Help Desk
(800) 827-0807
(888) 4ADTRAN
(888) 874-2237
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