Grandstream Networks GSC3620 User Manual
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Grandstream Networks GSC3620 User Manual

Fhd infrared weatherproof, varifocal and auto-focus dome ip camera
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Grandstream Networks, Inc.
GSC3620
FHD Infrared Weatherproof, Varifocal and Auto-Focus
Dome IP Camera
User Manual

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Summary of Contents for Grandstream Networks GSC3620

  • Page 1 Grandstream Networks, Inc. GSC3620 FHD Infrared Weatherproof, Varifocal and Auto-Focus Dome IP Camera User Manual...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: https://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe, and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty.
  • Page 3 - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. Canada Regulatory Information CAN ICES-3 (B)/NMB-3(B) P a g e GSC3620 Series User Manual Version 1.0.5.3...
  • Page 4 GNU GPL INFORMATION GSC3620 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 5: Table Of Contents

    Feature Highlights ..........................12 GSC3620 Technical Specifications ..................... 12 GETTING STARTED ..................... 14 Equipment Packaging ........................14 Powering and Connecting the GSC3620 .................... 15 Option A (Recommended) ......................15 Option B ............................15 HARDWARE INSTALLATION ..................16 Mounting GSC3620..........................16 GSC3620 APPLICATION SCENARIOS ...............
  • Page 6 Data Maintenance .......................... 55 Event Notification..........................55 Certificates ............................. 56 Status ..............................57 Account Status ..........................57 System Info ............................ 58 Network Info ........................... 59 EXPERIENCING THE GSC3620 .................. 60 P a g e GSC3620 Series User Manual Version 1.0.5.3...
  • Page 7 Table of Tables Table 1: GSC3620 Features in a Glance ....................12 Table 2: GSC3620 Technical Specifications ................... 12 Table 3: Equipment Packaging – GSC3620.................... 14 Table 4: GSC3620 WEB GUI Sections ....................22 Table 5: Date & Time ..........................26 Table 6: Basic Settings ..........................
  • Page 8 Figure 7: GS_Search tool ........................21 Figure 8: GSC3620 Login Page ......................21 Figure 9: GSC3620 Web GUI ........................ 22 Figure 10: Live View ..........................24 Figure 11: GSC3620 Zoom ........................24 Figure 12: GSC3620 Auto-Focus Settings ....................25 Figure 13: Date & Time Page ......................... 26 Figure 14: Basic Settings Page ......................

  • Page 9: Document Purpose

    DOCUMENT PURPOSE This document describes how to configure the GSC3620 via web UI menu to fully manipulate device's features. Please visit https://www.grandstream.com/support to download the latest “GSC3620 User Manual”. This guide covers following topics:  Product Overview  Getting Started ...

  • Page 10: Change Log

    CHANGE LOG This section documents significant changes from previous versions of user manual for GSC3620 Series. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.5.3 ...

  • Page 11: Welcome

    This manual will help you to learn how to operate and manage your GSC3620 FHD Infrared Weatherproof Vari-focal and Auto-Focus, Dome Camera, and make the best use of it.

  • Page 12: Product Overview

    PRODUCT OVERVIEW Feature Highlights The following table contains the major features of the GSC3620: Table 1: GSC3620 Features in a Glance  Motion detection  Vari-focal and Auto-Focus  Smart infrared technology for optimal white balance and exposure  GSC3620 Built-in PoE to power the device and provide a network connection ...
  • Page 13 PoE: Support IEEE 802.3af Temperature / Humidity -20 °C ~ 60 °C, RH95% Max Unit: 714g, Dimension: 128 x 108 (LxH) mm; Weight and Dimensions Package Weigh: 900g Compliance FCC, CE, RCM, IC P a g e GSC3620 Series User Manual Version 1.0.5.3...

  • Page 14: Getting Started

    GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the GSC3620. Equipment Packaging Table 3: Equipment Packaging – GSC3620 GSC3620  1x GSC3620 Main Case.

  • Page 15: Powering And Connecting The Gsc3620

    Powering and Connecting the GSC3620 The GSC3620 can be powered either using the right PSU (DC12V, 1A) or using a PoE switch, please refer to illustration below to do the wiring and connect the waterproof RJ45 socket: Option A (Recommended) 1.

  • Page 16: Hardware Installation

    Step 3: Place the cable into the groove of camera cover, mount the cover into ceiling using provided screws as shown in below diagram. Leave the connectors of cable dangling outside the cover. Figure 3: Mounting GSC3620 P a g e GSC3620 Series User Manual Version 1.0.5.3...

  • Page 17: Gsc3620 Application Scenarios

    GSC3620 is very versatile infrared IP Camera, it can be used in a lot of scenarios. LAN without Internet For multi-room or a bigger space, multiple GSC3620 might be required. User can establish a local area network using PoE switch.

  • Page 18: Lan With Internet

    5. Broadband Internet Access (FiOS, Cable or DSL) 6. iPhone or Android phone. (Application like “IP Cam Viewer”) 7. VMS GSurf_Pro Remote Access (Optional) Figure 5: GSC3620 working with Internet P a g e GSC362X Series User Manual Version 1.0.5.3...

  • Page 19: Application Peripheral Connection

    3.5mm Line-In, 1-50mVpp  Grandstream Audio & Video Phones (GXP21xx, GRP2600 & GXV33xx) can work with GSC3620 via either Peer IP (LAN) or SIP extension (WAN). Peer to Peer (or Direct IP) works only at LAN using static IP; SIP extension requires related SIP server/proxy provided and configured.

  • Page 20: Gsc3620 Web Gui

    Two ways exist for Windows user to get access to the GSC3620: UPnP By default, the GSC3620 has the UPnP feature turned ON. For customers using Windows network with UPnP turned on (most SOHO routers support UPnP), it is easy to access the GSC3620: Find the “Network”...

  • Page 21: Figure 7: Gs_Search Tool

    Double click on the detected device. The default browser (Chrome in this example) will open to display the camera’s login web interface. Figure 8: GSC3620 Login Page When clicking on the “Language” drop down, supported languages will be displayed. Click to select the related webpage display language. (Current firmware supports only English as default and simplified Chinese).

  • Page 22: Web Gui Settings

    Web browser such as Microsoft’s IE, Mozilla, Firefox, Google Chrome and etc.  Once logged in successfully to the GSC3620, the browser will display the GUI as shown below: Figure 9: GSC3620 Web GUI Table 4: GSC3620 WEB GUI Sections...
  • Page 23 System Settings Access to “System Settings” page. Account Access to “Account” configuration page. Phone Settings Access to “Phone Settings” configuration page. Video & Audio Access to “Video & Audio settings” page. Settings Alarm Settings Access to “Alarm settings” page. Email & FTP Settings Access to “Email &...

  • Page 24: Gsc3620 Settings

    GSC3620 SETTINGS Live View Page This page allows users to view the live video of the GSC3620. Figure 10: Live View Two streams are available:  Primary video stream: 1920*1080 resolution, recommended for continuous full HD recording  Secondary video stream: 640*480 resolution, recommended for SIP/VoIP video calls Note: Make sure to download/Install the browser video plugin to have access to the Live View and video stream tools.

  • Page 25: System Settings

    System Settings This page allows users to configure date and time, network settings as well as access method to the GSC3620 and password for accessing the Web GUI. Date & Time Settings This page allows users to adjust system date and time.

  • Page 26: Network Settings

    Figure 13: Date & Time Page Table 5: Date & Time Displays the current system time. System Time Defines whether DHCP Option 42 should override NTP server or not. When Allow DHCP Option 42 enabled, DHCP Option 42 will override the NTP server if it is set up on the to override NTP server LAN.

  • Page 27: Table 6: Basic Settings

    Figure 14: Basic Settings Page Table 6: Basic Settings Selects DHCP or Static IP. Default DHCP. (Static recommended) IP Address Mode Configures the Static IP of the GSC3620. IP Address Configures the Associated Subnet Mask. Subnet Mask Configures the Gateway IP address.

  • Page 28: Access Settings

    In addition to HTTP port, RTSP port is also required to configure via port forwarding, so that the remote party can view the video stream. Access Settings This page configures the GSC3620 access control parameters. Figure 15: Access Settings Page Table 7: Access Settings Selects the access mode to the Web GUI either HTTP or HTTPS.
  • Page 29 Specifies RTSP port for media stream, default TCP port 554. RTSP Port If no action is made within this time the GSC3620 will logout from the Web User Login Timeout(min) GUI, range is between 3 and 60. Default is 5.

  • Page 30: Figure 16: Mjpeg Authentication Mode

    MJPEG Stream The GSC3620 supports MJPEG Stream live viewing via HTTP API commands, this can be used without installing the Live view browser plugin. Users can deploy two methods to retrieve MJPEG stream depending on MJPEG Authentication Mode, which can be set under following path: Web UI ...

  • Page 31: User Management

    Example: https://192.168.5.146/jpeg/mjpeg.html 2. The browser will pop up the window above asking for credentials, user needs to enter admin credential. 3. The browser will show MJPEG stream (720p). B. “Basic” MJPEG Authentication Mode: Please follow below steps in order to take a snapshot via HTTP commands: 1.

  • Page 32: Table 8: User Management

    Figure 18: User Management Page Table 8: User Management Old password must be entered to change new password. Old Password Fill in the revised new password in this field. New Password Re-enter the new password for verification, must match. Confirm User Password This option is highly recommended, as if the password is lost, you can Password Recovery recover it on the configured Email address.

  • Page 33: Account

    Account The GSC3620 supports 4 SIP accounts and 4 lines, this section covers the configuration of basic and advanced sip settings for each account. Account 1 - 4 This page allows the administrator to configure the SIP account basic and advanced settings for each SIP...

  • Page 34: Table 9: Sip Account Basic & Advanced Settings

    Expiration (m) Default setting is 60 minutes. Valid range is from 1 to 64800 minutes. Specifies the time frequency (in seconds) that the GSC3620 sends re-registration Re-register before request before the Register Expiration. The default value is 0. Range is from 0- Expiration (s) 64800 seconds.
  • Page 35 5064 for Account 3, 5066 for Account 4. Chooses the SIP transport protocol. UDP, TCP or TCP/TLS. SIP Transport Default setting is UDP. Select the Video stream to be used by the GSC3620 when call is made from this SIP Account. Stream Default is Stream 2.
  • Page 36 This option allows 3rd party Service Provider or Cloud Solution to monitor Enable RTCP the operation status of the GSC3620 by using related SIP Calls. By default, it is disabled. Users can choose either RTCP or RTCP-XR. The H.264 payload type can now be configured to be compatible with 3 party H.264 Payload...

  • Page 37: Phone Settings

    Phone Settings The phone settings allow users to configure the GSC3620 phone settings and the White list for all the SIP accounts. Phone Settings This page allows users to configure the GSC3620 phone settings. Figure 21: Phone Settings Page Table 10: Phone Settings Configures the STUN server FQDN or IP.
  • Page 38 Timer Specifies the Ring timeout, when no reply is returned from the called party after exceeding this field, the GSC3620 will hang up the call. The value is in the range Ring Timeout(s) of 0s – 90s. By default, it is “30” seconds.

  • Page 39: Account [1-4] White List

    This page allows users to configure the white list per account, which is a phone number or extension list that can call the GSC3620. (The call will be automatically answered when calling from a phone set on the white list, and all other inbound calls will be blocked), the user can configure up to 30 white phone numbers per SIP account.

  • Page 40: Video Settings

    Video Settings Figure 23: Video Settings Page Table 12: Video Settings Stream 1 Selects the videos codecs, the codecs supported are H.264, H.265 and MJPEG. Preferred Video Codec Default setting is H.264. Selects the H.264/H.265 profile. Three profiles are available for H.264: Baseline, Profile Main Profile and High Profile.

  • Page 41: Osd Settings

     Grandstream GSC3620 provides two video streams, users can use them with flexibility. For example, the high-resolution stream for local recording, another low or high resolution for SIP video phone call or remote smartphone monitoring application, or vice versa depending on application scenarios.

  • Page 42: Cmos Settings

    Display Text image. Select the date format from drop down list. OSD Date Format Input a text (to identify the GSC3620) it will be shown on the screen. OSD Text OSD Date/Time Show the Date/Time position on the screen. Position Show the text position on the screen.

  • Page 43: Audio Settings

    Audio Settings This page allows users to configure the audio settings. Figure 26: Audio Settings Page Table 15: Audio Settings Preferred Audio Codec Configures the audio codec. Two codecs are available: PCMU and PCMA. Audio Out Volume Adjusts the speaker volume connected. Audio In Volume Adjusts the Mic volume.

  • Page 44: Alarm Settings

    Alarm Settings This page allows users to configure alarm schedule and alarm actions. Alarm Events Config This page allows users to configure GSC3620 events to trigger programmed actions within predefined schedule. Figure 28: Alarm Events Config page Table 16: Alarm Events Config Settings ...

  • Page 45: Figure 29: Region Config

    Maximum Time to If all preset zones have triggered an alarm within the configured time (in Identify a Valid Multi- Seconds), this will be considered as a valid alarm/event, otherwise it will be Zone Alarm Detection an invalid alarm. Minimum Number of If set multi-zone alarm, when the number of detection zones where alarm Alarming Zones for a triggered reaches the configured number, it is considered a valid...

  • Page 46: Alarm Config

    Table 17: Motion Detection Region Config Configures the motion detection region. First click to access the Region Config menu and second click to quit. Clear Selected Region Selects a zone on the screen then click on “Clear” to delete the region. Sensitivity Specifies the region sensitivity (value between 0-100%).

  • Page 47: Alarm Action Settings

    GSC3620 supports up to 10 alarm schedules to be configured, with time span specified by users. Users can View the schedule details by clicking or Edit the alarm schedule by clicking button. Usually the 24 hours’ span is 00:00 ~ 23:59, which is 24 hours’ format. Note that it is possible to copy the configuration to different date during the schedule programming using the banner at the bottom.

  • Page 48: Table 18: Alarm Actions

    If selected, the GSurf will popup alarm window and sound alarm in the Center computer speaker. Audio Alarm to SIP If selected, GSC3620 will call pre-configured (video or audio) phone and will Phone play sound alarm. Send Email If selected, an email with snapshot will be sent to the pre-configured email destination.

  • Page 49: Alarm Phone List

    Once the event is triggered the GSC3620 will call the first number, once time out is reached and no answer is returned from the first number, the GSC3620 will try the next number on the list and so on. Once the remote phone answers the call, an alarm will be played to notify users that an event is triggered.

  • Page 50: Table 20: Email Settings - Smtp

    Figure 35: Email Settings - SMTP Page Table 20: Email Settings - SMTP SMTP Server Configures the SMTP Email Server IP or Domain Name. SMTP Server Specifies the Port number used by server to send email. Port From E-mail Specifies email address of alarm email sending from, usually client email ID. address Sender Email ID Specifies sender’s User ID or account ID in the email system used.

  • Page 51: Ftp & Center Storage

    FTP server. And the following message will pop up on the Web GUI  Central Storage will store screenshots locally. Maintenance Settings This page shows the GSC3620 Maintenance parameters. Upgrade This page contains the upgrade and provisioning parameters of the GSC3620. P a g e GSC362X Series User Manual Version 1.0.5.3...

  • Page 52: Figure 37: Upgrade Page

    Figure 37: Upgrade Page P a g e GSC362X Series User Manual Version 1.0.5.3...

  • Page 53: Table 22: Upgrade

    Table 22: Upgrade Firmware Selects the upgrade method Upgrade Via (TFTP, HTTP, or HTTPS). Firmware Server Configures the IP address or the FQDN of the upgrade server. Path HTTP/HTTPS The username for the HTTP/HTTPS server. Username HTTP/HTTPS The password for the HTTP/HTTPS server. Password Enables your ITSP to lock configuration updates.

  • Page 54: Reboot & Reset

    Enable and define the start/End hours of the day and days of the week where Automatic Upgrade the GSC3620 will randomly checking for update. Reboot & Reset This page allows user to reboot and reset the GSC3620. Figure 38: Reset & Reboot Page Table 23: Reset & Reboot Reboot When clicked, the GSC3620 will restart (soft reboot).

  • Page 55: Data Maintenance

    Event Notification This page allows users to configure the event notification details that will be used by GSC3620 to communicate to an HTTP server to log the events. When the feature is enabled and configured, all the...

  • Page 56: Certificates

    Certificates This page allows users to upload up to 6 Trusted CA certificate files which will be trusted by the GSC3620 during SSL exchange. Also, users are allowed to configure the device with custom certificate signed by custom CA certificate under the Custom Certificate section.

  • Page 57: Status

    “Issued by” and “Expiration date”. Figure 44: Custom certificate Status This page displays GSC3620 system and network information. Account Status This page displays of configured accounts’ SIP user ID, SIP server as well as the SIP Registration status, from Account 1 to Account 4.

  • Page 58: System Info

    Figure 45: Account Status Page System Info This page displays information such as the product model, the hardware version, firmware… Figure 46: System Info Page P a g e GSC362X Series User Manual Version 1.0.5.3...

  • Page 59: Network Info

    Displays the Base Version. Prog Version Displays the Prog Version. System Up Time Displays the time since the first boot of the GSC3620. Click the button to check whether the firmware in the firmware server Firmware Status has an updated version, if so, update immediately.

  • Page 60: Experiencing The Gsc3620

    EXPERIENCING THE GSC3620 Please visit our website: https://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.

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