Grandstream Networks GXV3662_HD User Manual
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Summary of Contents for Grandstream Networks GXV3662_HD
- Page 1 Grandstream Networks, Inc. GXV3662_HD/GXV3662_FHD GXV3662_HD/FHD User Manual www.grandstream.com Firmware Version 1.0.1.71 http://esupport.grandstream.com...
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Page 2: Table Of Contents
NSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE USING SERVER ........................ 44 ONFIGURATION OWNLOAD RESTORE FACTORY DEFAULT SETTING ....................45 FACTORY RESET ............................ 45 ............................45 ESET UTTON ........................45 ESET FROM NTERFACE IP VIDEO SURVEILLANCE FAQ ........................ 46 GXV3662_HD/FHD User Manual www.grandstream.com Firmware Version 1.0.1.71 http://esupport.grandstream.com... - Page 3 24: L ......................42 IGURE TORAGE ANAGEMENT 25: F ....................43 IGURE IRMWARE PGRADE AND ROVISIONING 26: F ....................45 IGURE ACTORY ESET FROM NTERFACE Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 3 of 48 Firmware Version 1.0.1.71 Last Updated: 01/2013...
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Page 4: Welcome
The GXV3662 series can be quickly installed and connected to your network and accessed from anywhere over the internet. Grandstream‘s flexible video management software enables users to monitor multiple environments in one easy to use application. The intuitive web interface lets users easily access, manage, view and record live video streams from the device. -
Page 5: Safety Compliances
The average life time varies from the differences between operating environments and usage history. Regular maintenance checks are recommended for all users. Please contact your dealer for more details. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 5 of 48 Firmware Version 1.0.1.71... - Page 6 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 6 of 48 Firmware Version 1.0.1.71...
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Page 7: Warranty
Grandstream reserves the right to remedy warranty policy without prior notification. Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. -
Page 8: Package Contents
• Quick installation guide • Alignment sticker • Tool set containing a hex key, 3 plastic anchors and 3 screws Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 8 of 48 Firmware Version 1.0.1.71 Last Updated: 01/2013... -
Page 9: Product Overview
RODUCT VERVIEW GXV3662_HD/FHD Top View Figure 1: Top View GXV3662_HD/FHD Side View Figure 2: Side View GXV3662_HD/FHD Bottom View Figure 3: Bottom View Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 9 of 48 Firmware Version 1.0.1.71 Last Updated: 01/2013... -
Page 10: Gxv3662_Hd/Fhd Inside Connections
Press the Reset button for 6 seconds to perform a factory reset Alarm/Audio: Note: GXV3662_HD/FHD do not support zoom Type Port Description Audio Output AUDIO Audio Input Alarm Input ALARM Alarm Output Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 10 of 48 Firmware Version 1.0.1.71 Last Updated: 01/2013... - Page 11 For adjusting the lens, unscrew the housing and adjust the lens vertically/horizontally. Screw the housing back when adjustment is done. Note: Loosening the screws on both sides of axle might be necessary for adjusting the lens vertically. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 11 of 48 Firmware Version 1.0.1.71...
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Page 12: Gxv3662_Hd/Fhd Sample Connection Diagram
GXV3662_HD/FHD Sample Connection Diagram Figure 4: Connection diagram Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 12 of 48 Firmware Version 1.0.1.71 Last Updated: 01/2013... -
Page 13: Gxv3662_Hd/Fhd Key Features
Output: 12VDC/1A; Input: 100–240VAC, 50–60Hz Casing Vandal resistant, weather-proof with IP66 compliance, attachable to mounting kit of 1.875 diameter Compliance FCC, CE, C-tick, IP66 Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 13 of 48 Firmware Version 1.0.1.71 Last Updated: 01/2013... -
Page 14: Gxv3662_Hd/Fhd Lens Specification
3.3mm – 12mm Aperture Ratio F1.6 – F3.2 D:125.7°- 29.9° View Angle H: 89.8°-23.9° V: 63.6°-17.9° IRIS DC-Iris Minimum Object 50 cm Distance IR CUT Filter Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 14 of 48 Firmware Version 1.0.1.71 Last Updated: 01/2013... -
Page 15: Installation Guide
If you are going to connect the device to a hub/switch/router, please use a straight-through cable. A crossover cable should be used if you are going to connect the device directly to a PC. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 15 of 48 Firmware Version 1.0.1.71... -
Page 16: Configuring The Gxv3662_Hd/Fhd Via Web Browser
10. Firefox user need to download and install the plug-in to see the video, the plug-in for Firefox is here: http://www.grandstream.com/products/tools/surveillance/firefox_plugin.exe NOTE: Please temporarily disable Antivirus or Internet Security Software when download and install the Grandstream Firefox plug-in for video or “GSViewerX.cab” for Microsoft Internet Explorer. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 16 of 48 Firmware Version 1.0.1.71... - Page 17 10. Firefox user need to download and install the plug-in to see the video, the plug-in for Firefox is here: http://www.grandstream.com/products/tools/surveillance/firefox_plugin.exe NOTE: Please temporarily disable Antivirus or Internet Security Software when download and install the Grandstream Firefox plug-in for video or “GSViewerX.cab” for Microsoft Internet Explorer. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 17 of 48 Firmware Version 1.0.1.71...
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Page 18: Gxv3662_Hd/Fhd Home Web Page
Click to enter “Configuration Page” to configure the parameters of GXV3662_HD/FHD (Administration privilege required). 10. Language: Click to switch webpage language. (Current supported: Chinese, English and Russian) Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 18 of 48 Firmware Version 1.0.1.71 Last Updated: 01/2013... -
Page 19: Gxv3662_Hd/Fhd Configuration & Language Page
When click the “Language” tab, supported languages will be displayed as shown below. Click to select the related webpage display language. • Currently firmware only support: English (default), Simplified Chinese and Russian. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 19 of 48 Firmware Version 1.0.1.71... -
Page 20: Basic Settings Explanation
(*) If select this option, a valid DNS server must be configured under Basic Settings Networking button has to be clicked to save all the changes made to the device. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 20 of 48 Firmware Version 1.0.1.71... -
Page 21: Video & Audio Setting Page
Speaker Volume: Slide to adjust the speaker volume. • Power Frequency: Select correct local power frequency to avoid video flicking effect under fluorescence light condition. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 21 of 48 Firmware Version 1.0.1.71 Last Updated: 01/2013... -
Page 22: Figure 8: Video & Audio Settings Page
―Bit rate‖. CBR is useful for streaming multimedia content on limited capacity channels. It is easier to calculate required bandwidth as well as the required storage space using CBR. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 22 of 48 Firmware Version 1.0.1.71... - Page 23 NOTE: H.264 suggested if camera needs to be viewed via Internet. Grandstream IP Camera provides two video streams; user can use them with flexibility. For example, the high-resolution stream for local recording; another low or high resolution for remote monitoring;...
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Page 24: Cmos Settings Page
Camera Color Mode. There are three options: Color; Black/White; Auto. NOTE: Flip option recommended if camera requires ceilling installation Auto option recommended for both Shutter Speed and Color Mode. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 24 of 48 Firmware Version 1.0.1.71... -
Page 25: Networking Setting Page
HTTP port changed to 8088, the RTSP port should be 10088, both 8088 and 10088 should be configured for port forwarding in order for remote camera video access. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 25 of 48 Firmware Version 1.0.1.71... -
Page 26: Ddns Settings Page
DDNS password • STUN Server: STUN server FQDN or IP. If device behind non-symmetric router STUN server can help to penetrate & resolve NAT issue. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 26 of 48 Firmware Version 1.0.1.71 Last Updated: 01/2013... -
Page 27: Sip Setting Page
This page allows user to configure SIP related parameters. GXV3662_HD/FHD can be configured as SIP endpoint to call out when alarm trigged; or allow permitted number to call in to check the video if Grandstream video IP phone is used. Figure 12: SIP Setting Page •... - Page 28 Phone List/Phone Number: Callee or call receiver number when alarm call trigged. • White List/Phone Number: Phone numbers allowed to call into the camera. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 28 of 48 Firmware Version 1.0.1.71 Last Updated: 01/2013...
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Page 29: Status Page
NOTE: When SIP account registered, the status will display “Online” in Green. When SIP account unregistered, the status will display “Offline” in Red, as below. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 29 of 48 Firmware Version 1.0.1.71... -
Page 30: Advanced Settings Explanation
When checked, no security enhanced. Any person can view the camera if knowing the IP or FQDN of the camera, but can NOT change anything, just view ONLY. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 30 of 48 Firmware Version 1.0.1.71... -
Page 31: Maintenance Page
Time interval for automatic upgrade, default 10080 • Automatic Upgrade: Checked to enable automatic firmware upgrade and provisioning. NOTE: Only XML based automatic provisioning is supported by GXV3662_HD/FHD. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 31 of 48 Firmware Version 1.0.1.71 Last Updated: 01/2013... -
Page 32: Smtp Setting Page (Email Alarm)
Click “Save” to save the email configuration information. Click “Test” after configuration, if setting is correct, a test email will send out and “Test successful!” yellow bar will display like below Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 32 of 48 Firmware Version 1.0.1.71... -
Page 33: Ftp Settings Page (Upload Alarm)
Click “Test” after configuration, if setting is correct, a test FTP operation will be performed and “Test successful!” yellow bar will display if the operation is successful. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 33 of 48 Firmware Version 1.0.1.71... -
Page 34: Alarm Server Settings Page (Upload Alarm To Supported Vms Or Http Server)
Grandstream provide HTTP API to help 3 party company by using HTTP server or VMS to develop further solutions for its customers. Grandstream IP Camera and DVS (include GXV3662_HD/FHD) are ONVIF certified. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 34 of 48 Firmware Version 1.0.1.71... -
Page 35: Alarm Event Page
Under normal circumstances, the circuit is open. When there is an alarm event, the GXV3662_HD/FHD will close the circuit to trigger the alarm. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 35 of 48 Firmware Version 1.0.1.71... -
Page 36: Connect Alarm Input Equipment To The Gxv3662_Hd/Fhd
Voice Alarm to SIP Phone: If this option is selected, the GXV3662_HD/FHD will make calls to the number listed in the Phone List page using the configured Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 36 of 48 Firmware Version 1.0.1.71... -
Page 37: Set Up Alarm Event Time Schedule
Alarm Input. The GXV3662_HD/FHD not only can monitor your settings but also can take actions when the alarm is triggered. Dropdown list for date Available time schedules Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 37 of 48 Firmware Version 1.0.1.71... -
Page 38: How To Connect An Alarm Output Equipment To Gxv3662_Hd/Fhd
How to connect an Alarm Output Equipment to GXV3662_HD/FHD Here is a sample connection diagram. Connect the alarm output equipment to the GXV3662_HD/FHD by following the diagram below. Figure 20: Alarm Output connection Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 38 of 48 Firmware Version 1.0.1.71... -
Page 39: Motion Detection Configuration Page (Set Alarm)
Upload to Alarm Center: When checked, the alarm video will be transferred to Alarm Center, like Grandstream free GSurf_Pro VMS software. NOTE: Grandstream free GSurf_Pro VMS software can be downloaded here: http://www.grandstream.com/products/tools/surveillance/GSurf_Pro.exe Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 39 of 48 Firmware Version 1.0.1.71... -
Page 40: Figure 22: Motion Detection Schedule Configuration Page
Figure 22: Motion Detection Schedule Configuration page • As shown in Figure 24, user can configure the Motion Detection Region with related Start and Stop time to control the motion detection operation. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 40 of 48 Firmware Version 1.0.1.71... -
Page 41: Figure 23: Syslog Configuration Page
Syslog Server: Syslog server IP or Domain Name • Syslog Lever: Lever of syslog message sent to the syslog server: None, Debug, Info, Warning, Error. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 41 of 48 Firmware Version 1.0.1.71 Last Updated: 03/2013... -
Page 42: Live Storage Setting Page (Sd Card File Management)
Motion trigged Snapshot JPEG file will be listed here. • Video List: Motion trigged video recording clip will be listed here. NOTE: Grandstream free GSNVR software downloaded here: http://www.grandstream.com/products/tools/surveillance/GSNVR_1.0.0.28_en.exe Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 42 of 48 Firmware Version 1.0.1.71 Last Updated: 03/2013... -
Page 43: Software Upgrade Via Ttfp, Http Or Https
Figure 25: Firmware Upgrade and Provisioning NOTES: Grandstream recommends end-user use the Grandstream HTTP server. Its address can be found http://www.grandstream.com/support/firmware . Currently the HTTP firmware server FQDN is firmware.grandstream.com. For large companies, we recommend to maintain their own TFTP/ HTTP/HTTPS server for upgrade and provisioning procedures. -
Page 44: Instructions For Local Firmware Upgrade Using Tftp Server
Microsoft IIS web server. Configuration File Download Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS. “Config Server Path” is the TFTP or HTTP/HTTPS server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path” can be same or different from the “Firmware Server Path”. -
Page 45: Restore Factory Default Setting
Restoring the Factory Default Setting will DELETE all configuration information of the camera. Please BACKUP or PRINT out all the settings before approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting or cannot connect to your VoIP service provider. -
Page 46: Ip Video Surveillance Faq
To enable compatibility view, open IE8, click Tools, Compatibility View Setting, and add the GXV-3662 web configuration pages to the Compatibility View. 6. Why does IE indicate to install Grandstream Video Viewer add-on after a firmware upgrade? The add-on was properly installed before the firmware upgrade process. - Page 47 4. If there are many files (ie. 1800 or more image batch files) on the SD card, it can take up to 5 minutes to read them. Please do not refresh the web interface at this time as the GXV3662 will restart reading the SD card. Grandstream is currently working on a fix for this issue. Grandstream Networks, Inc.
- Page 48 Mobile intel® 915GM/GMS, 910GML Express Chipset Works normally Family Intel® G45/G43 Express Chipset Works normally ATI Technologies, RAGE XL PCI This display adapter cannot display videos. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 48 of 48 Firmware Version 1.0.1.71 Last Updated: 03/2013...
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