Related Manuals for Grandstream Networks GSC362 Series
Summary of Contents for Grandstream Networks GSC362 Series
- Page 1 Grandstream Networks, Inc. GSC362X Series FHD Infrared Weatherproof, Varifocal and Auto-Focus Dome & IP Box Camera User Manual GSC3625 GSC3620...
- Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe, and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty.
- Page 3 U.S. FCC Part 15 Regulatory Information This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
- Page 4 GNU GPL INFORMATION GSC3620/GSC3625 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. P a g e GSC362X Series User Manual Version 0.0.0.5...
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Page 5: Table Of Contents
Table of Contents DOCUMENT PURPOSE ....................9 CHANGE LOG ......................10 Firmware Version 0.0.0.5 ........................10 WELCOME ........................11 PRODUCT OVERVIEW ....................12 Feature Highlights ........................... 12 GSC3620/GSC3625 Technical Specifications ..................12 GETTING STARTED ..................... 15 Equipment Packaging ..........................15 Powering and Connecting the GSC362X .................... - Page 6 System Settings ............................28 Date & Time Settings ........................... 28 Network Settings ..........................29 Access Settings ........................... 31 User Management ..........................34 Account ..............................36 Account 1 - 4 ............................36 Phone Settings ............................40 Phone Settings ............................. 40 Account [1-4] White List ........................42 Video &...
- Page 7 Table of Tables Table 1: GSC3620/GSC3625 Features in a Glance ................... 12 Table 2: GSC3620 Technical Specifications ....................12 Table 3: GSC3625 Technical Specifications ....................13 Table 3: Equipment Packaging – GSC3625 ....................15 Table 3: Equipment Packaging – GSC3620 ....................16 Table 4: GSC3620/GSC3625 WEB GUI Sections ..................
- Page 8 Figure 8: GS_Search tool ..........................24 Figure 9: GSC362X Login Page ......................... 24 Figure 10: GSC3620/GSC3625 Web GUI ....................25 Figure 11: Live View ............................ 27 Figure 12: GSC362x Auto-Focus Settings ....................27 Figure 13: Date & Time Page ........................29 Figure 14: Basic Settings Page ........................
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Page 9: Document Purpose
DOCUMENT PURPOSE This document describes how to configure the GSC3620/GSC3625 via web UI menu to fully manipulate device's features. Please visit http://www.grandstream.com/support to download the latest “GSC362X User Manual”. This guide covers following topics: ▪ Product Overview ▪ Getting Started ▪... -
Page 10: Change Log
CHANGE LOG This section documents significant changes from previous versions of user manual for GSC362X Series. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 0.0.0.5 •... -
Page 11: Welcome
WELCOME Thank you for purchasing Grand stream’s GSC362X FHD IP Box and Dome Camera, the innovative powerful weatherproof Vari-focal and Auto-Focus camera. The GSC3620 is a ceiling-mounted fixed dome IP camera with a 3.6mm lens - making it an ideal device for wide-angle monitoring of nearby subjects in environments such as banks, hotels, retail stores, offices, warehouses, and building entrances. -
Page 12: Product Overview
PRODUCT OVERVIEW Feature Highlights The following table contains the major features of the GSC3620/GSC3625: Table 1: GSC3620/GSC3625 Features in a Glance • Motion detection GSC3620 • Vari-focal and Auto-Focus • Smart infrared technology for optimal white balance and exposure • Built-in PoE to power the device and provide a network connection •... -
Page 13: Table 3: Gsc3625 Technical Specifications
Image Configuration Saturation, Brightness, Contrast, Sharpness, White Balance Focal Length 2.8mm - 12mm Vari-Focal, Electronic Auto-Focus Infrared LED 42μ x 2, up to 25M, Auto Control Ethernet One RJ-45 (10/100Base-T) Port with PoE ONVIF Yes, Profile S Day/Night Color/ Black &White (IR-CUT) Motion Detection Supported Language Supported... - Page 14 Scanning System Progressive Image Configuration Saturation, Brightness, Contrast, Sharpness, White Balance Focal Length 2.8mm - 12mm Vari-Focal, Electronic Auto-Focus Infrared LED 42μ x 4, up to 40M, Auto Control Ethernet One RJ-45 (10/100Base-T) Port with PoE ONVIF Yes, Profile S Day/Night Color/ Black &White (IR-CUT) Motion Detection...
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Page 15: Getting Started
GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the GSC3620/GSC3625. Equipment Packaging Table 4: Equipment Packaging – GSC3625 GSC3625 • 1x GSC3625 Main Case. •... -
Page 16: Table 3: Equipment Packaging - Gsc3620
Table 5: Equipment Packaging – GSC3620 GSC3620 • 1x GSC3620 Main Case. • 1x Drill Template • 2x Hex Keys • 1x Waterproof RJ45 Socket (5 pieces) • 3x Wall Anchors and Screws • 1x Quick Installation Guide. Figure 2: GSC3620 Package Content Note: Check the package before installation. -
Page 17: Powering And Connecting The Gsc362X
Powering and Connecting the GSC362X The GSC3620/GSC3625 can be powered either using the right PSU (DC12V, 1A) or using a PoE switch, please refer to illustration below to do the wiring and connect the waterproof RJ45 socket: Option A (Recommended) 1. -
Page 18: Hardware Installation
HARDWARE INSTALLATION Mounting GSC3620 Step 1: Use supplied drill template to drill holes at ceiling. Select appropriate anchors or screws based on ceiling material. Step 2: Remove the top cover of the camera by turning it counterclockwise as shown in the figure below. -
Page 19: Mounting Gsc3625
Mounting GSC3625 Step 1: Use supplied drill template to drill holes in the wall Select appropriate anchors or screws based on wall material. Insert the anchors if necessary. Step 2: Step 3: Place the cable into the groove of camera mounting Use the provided hex key to lose the fix screw, base, mount the base at wall using provided rotate and adjust the camera to the appropriate... -
Page 20: Gsc362X Application Scenarios
GSC362X APPLICATION SCENARIOS GSC362X is very versatile infrared IP Camera, it can be used in a lot of scenarios. LAN without Internet For multi-room or a bigger space, multiple GSC362X might be required. User can establish a local area network using PoE switch. If remote access required, a router with internet access may add in. -
Page 21: Lan With Internet
LAN with Internet For multi-room or a bigger space, with Internet access and local video recording required, following list is recommended: Equipment List: 1. Several GSC362X 2. Ethernet cables 3. Switch (PoE Switch recommended) 4. Router 5. Broadband Internet Access (FiOS, Cable or DSL) 6. -
Page 22: Application Peripheral Connection
Application Peripheral Connection Below is the illustration of GSC3620/GSC3625 peripheral connections for related application. Ceiling Speaker (Audio_In) External Microphone Two-way Audio & Video via Network Remote Peering Siren GXV3500 Decoder Grandstream Audio & Video Phones GXP21xx | GRP2600 | GXV33xx series Figure 8: Application Peripheral Connection for GSC3620/GSC3625 •... -
Page 23: Gsc3620/Gsc3625 Web Gui
GSC3620/GSC3625 WEB GUI Note the below requirement to access/configure the GSC362X: • Internet Browser like Firefox, Chrome, Microsoft Internet Explorer. • DHCP server enabled on the network. Two ways exist for Windows user to get access to the GSC362X: UPnP By default, the GSC362X has the UPnP feature turned ON. - Page 24 Figure 9: GS_Search tool Double click on the detected device. The default browser (Chrome in this example) will open to display the camera’s login web interface. Figure 10: GSC362X Login Page When clicking on the “Language” drop down, supported languages will be displayed. Click to select the related webpage display language.
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Page 25: Web Gui Settings
6. Username and password are required to login the camera to manage the device. The default username is “admin”; the default password is a random password printed in a sticker which can be found on the camera body or cable. The default connection is via HTTPS. -
Page 26: Table 4: Gsc3620/Gsc3625 Web Gui Sections
Table 6: GSC3620/GSC3625 WEB GUI Sections Fields Description LiveView Access to live view stream page. Play the primary stream. Play the secondary stream. System Settings Access to “System Settings” page. Account Access to “Account” configuration page. Phone Settings Access to “Phone Settings” configuration page. Video &... -
Page 27: Gsc362X Settings
GSC362X SETTINGS Live View Page This page allows users to view the live video of the GSC3620/GSC3625. Figure 12: Live View Two streams are available: • Primary video stream: 1920*1080 resolution, recommended for continuous full HD recording • Secondary video stream: 640*480 resolution, recommended for SIP/VoIP video calls Note: Make sure to download/Install the browser video plugin to have access to the Live View and video stream tools. -
Page 28: System Settings
Table 5: GSC3620/GSC362 Auto-Focus Settings Description Fields Description Zoom+ Zoom- Focus+ Focus- One Key Focus Initialize Lens Notes: • After adjusting the focal length of the lens or click “One Key Focus”, the device will automatically adjust the image definition (no other lens operation allowed during the auto-focus process). •... -
Page 29: Network Settings
Figure 14: Date & Time Page Table 7: Date & Time Displays the current system time. System Time Defines whether DHCP Option 42 should override NTP server or not. When Allow DHCP Option 42 enabled, DHCP Option 42 will override the NTP server if it is set up on the to override NTP server LAN. -
Page 30: Table 6: Basic Settings
Figure 15: Basic Settings Page Table 8: Basic Settings Selects DHCP or Static IP. Default DHCP. (Static recommended) IP Address Mode Configures the Static IP of the GSC362X. IP Address Configures the Associated Subnet Mask. Subnet Mask Configures the Gateway IP address. Gateway Specifies the DNS type used: Dynamic DNS or Static DNS. -
Page 31: Access Settings
Notes: • If the device is behind SOHO (Small Office Home Office) router with port forwarding configured for remote access, static IP should be used to avoid IP address changes after router reboot. • TCP port above 5000 is suggested to Port forward HTTP for remote access, due to some ISP would block port 80 for inbound traffic. - Page 32 Allows 3 party system integrator or developers to implement related application for users. By default, this feature is disabled and use more secured “Challenge+Response” mode. If enabled, user can send HTTP API with correct credentials to retrieve MJPEG video stream or JPEG snapshot from GSC. Notes: 1- The MJPEG stream can be retrieved via the following URL MJPEG Authentication...
- Page 33 Or with: https://IP_GSC3620:Port/anonymous/snapshot/view.jpg To retrieve video stream via RTSP, users can use the following format: rtsp://IP_GSC3620:Port/X where X=0,4 for 1 streams, respectively. Allows SSH access for remote secured configuration purposes (restart, Enable SSH upgrade, provision...) Specifies the SSH port. Default setting is 22. SSH Port Retrieving Video Streams RTSP Stream...
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Page 34: User Management
2. The browser will pop up the window above asking for credentials, user needs to enter admin credential. 3. The browser will show MJPEG stream (720p). B. “Basic” MJPEG Authentication Mode: Please follow below steps in order to take a snapshot via HTTP commands: 1. -
Page 35: Table 8: User Management
Figure 19: User Management Page Table 10: User Management Old password must be entered to change new password. Old Password Fill in the revised new password in this field. New Password Re-enter the new password for verification, must match. Confirm User Password This option is highly recommended, as if the password is lost, you can Password Recovery recover it on the configured Email address. -
Page 36: Account
Account The GSC362X supports 4 SIP accounts and 4 lines, this section covers the configuration of basic and advanced sip settings for each account. Account 1 - 4 This page allows the administrator to configure the SIP account basic and advanced settings for each SIP account: Figure 21: SIP Account Settings Page P a g e... -
Page 37: Table 9: Sip Account Basic & Advanced Settings
Table 11: SIP Account Basic & Advanced Settings SIP Basic Settings This field indicates whether the account is active. Account Active Default setting is “Yes”. Configures the SIP account name used for identification. Account Name Configures the FQDN or IP of the SIP server from VoIP service provider or SIP Server local IPPBX. - Page 38 Sets the local SIP port. Default setting is 5060 for Account 1, 5062 for Local SIP Port Account 2, 5064 for Account 3, 5066 for Account 4. Chooses the SIP transport protocol. UDP, TCP or TCP/TLS. SIP Transport Default setting is UDP. Select the Video stream to be used by the GSC362X when call is made from this SIP Account.
- Page 39 In route: outbound proxy FQDN is placed in route header. This is used for the SIP Extension to notify the SIP server that the device is behind a NAT/Firewall. Outbound Proxy Mode Always sent to: SIP messages will always be sent to Outbound proxy. Not in route: remove the Route header from SIP requests.
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Page 40: Phone Settings
Phone Settings The phone settings allow users to configure the GSC362X phone settings and the White list for all the SIP accounts. Phone Settings This page allows users to configure the GSC362X phone settings. Figure 22: Phone Settings Page Table 12: Phone Settings Configures the STUN server FQDN or IP. - Page 41 Forces the GSC362X to use random ports for both SIP and RTP messages. This is usually necessary when multiple units are behind the same full cone NAT. The default setting is “Disabled” Use Random Port Note: This parameter must be set to “Disabled” for Direct IP Calling to work.
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Page 42: Account [1-4] White List
Account [1-4] White List This page allows users to configure the white list per account, which is a phone number or extension list that can call the GSC362X. (The call will be automatically answered when calling from a phone set on the white list, and all other inbound calls will be blocked), the user can configure up to 30 white phone numbers per SIP account. -
Page 43: Video Settings
Video Settings Figure 24: Video Settings Page Table 14: Video Settings Stream 1 Selects the videos codecs, the codecs supported are H.264, H.265 and Preferred Video Codec MJPEG. Default setting is H.264. Selects the H.264/H.265 profile. Three profiles are available for H.264: Baseline, Main Profile and High Profile. -
Page 44: Osd Settings
Stream 2 Selects the videos codecs, the codecs supported are H.264, H.265 and Preferred Video Codec MJPEG. Default setting is H.264. Selects the H.264/H.265 profile. Three profiles are available for H.264: Baseline, Main Profile and High Profile. And one profile for H.265: HECV Profile Main Specifies the resolution in pixels used at video image. -
Page 45: Cmos Settings
Figure 25: OSD Settings Page Table 15: OSD Settings When checked, time will be displayed inside the video image. Display Time When checked, inputted text on “OSD Test” will be displayed on the video Display Text image. Input a text (to identify the GSC362X) it will be shown on the screen. OSD Text Show the Date/Time position on the screen. -
Page 46: Audio Settings
Table 16: CMOS Settings Pull down to choose “Normal, Low Light, WDR” for different light condition. Mode Default “Normal”. Select correct light condition for the scene monitored: Outdoor, Indoor 50Hz power frequency (Europe, China, etc.) or 60Hz power frequency (US, Japan, Power Frequency etc.). -
Page 47: Privacy Masks
Privacy Masks This page allows users to configure privacy masks up to 4 different regions by selecting different regions requiring privacy mask as displayed on the following figure. When privacy mask enabled, the video at related region will be masked by black color and no video displayed inside that mask. -
Page 48: Table 16: Motion Detection
Figure 29: Events Page Motion Detection Users can select a specific region to trigger the alarm using motion detection. Figure 30: Region Config Table 18: Motion Detection Region Config Configures the motion detection region. First click to access the Region Config menu and second click to quit. -
Page 49: Alarm Schedule Settings
Alarm Schedule Settings This page specifies the configuration of Alarm Schedule. Note: Schedule must be configured first to allow the alarm to take the related action. Figure 31: Alarm Schedule GSC362X supports up to 10 alarm schedules to be configured, with time span specified by users. Users can View the schedule details by clicking or Edit the alarm schedule by clicking button. -
Page 50: Alarm Action Settings
Figure 32: Edit Schedule Alarm Action Settings This page specifies the configuration of Profile used by the Alarm Actions. A Profile is required before the Alarm Action can take effect. Figure 33: Alarm Action User can edit the alarm action by clicking button, the following window will popup. -
Page 51: Alarm Phone List
Figure 34: Edit Alarm Action Table 19: Alarm Actions Upload to Alarm Center If selected, the GSurf will popup alarm window and sound alarm in the computer speaker. Audio Alarm to SIP If selected, GSC362X will call pre-configured (video or audio) phone and Phone will play sound alarm. -
Page 52: Email & Ftp Settings
Table 20: Alarm Phone List Select the SIP Account to be used by the GSC362X when alarm out is Alarm Call Out Account triggered. Add or delete number from the phone alarm list. (When IP address is used Alarm Phone List 1-10 then the port needs to be appended, example: 192.168.1.12:5060). -
Page 53: Ftp & Center Storage
Alarm-To Email Specifies the 1 email address to receive the alarm email. Address 1 Alarm-To Email Specifies the 2 email address to receive the alarm email. Address 2 Check if the SMTP email server requires SSL. Notes: • Click “Save” to save the email configuration information. •... -
Page 54: Maintenance Settings
Figure 37: Picture Storage Settings Notes: • If the connection to the FTP server is successful, a “.txt” file containing a success message will be uploaded to the FTP server. And the following message will pop up on the Web GUI •... - Page 55 Figure 38: Upgrade Page P a g e GSC362X Series User Manual Version 0.0.0.5...
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Page 56: Table 21: Upgrade
Table 23: Upgrade Firmware Selects the upgrade method Upgrade Via (TFTP, HTTP, or HTTPS). Firmware Server Path Configures the IP address or the FQDN of the upgrade server. HTTP/HTTPS Username The username for the HTTP/HTTPS server. HTTP/HTTPS Password The password for the HTTP/HTTPS server. Enables your ITSP to lock configuration updates. -
Page 57: Reboot & Reset
Randomized Automatic Enable and define the start/End hours of the day and days of the week Upgrade where the GSC362X will randomly checking for update. Reboot & Reset This page allows user to reboot and reset the GSC362X. Figure 39: Reset & Reboot Page Table 24: Reset &... -
Page 58: Event Notification
Figure 41: Data Maintenance Page Notes: • Click on to save the GSC362X configuration in a predefined directory. • Users can either select to include all the passwords (SIP, FTP, Remotes access…) on the configuration files exported or not including the passwords as displayed on the previous figure. Event Notification This page allows users to configure the event notification details that will be used by GSC362X to communicate to an HTTP server to log the events. -
Page 59: Certificates
Table 25 : Log Manager Settings Enables Event Notification feature Enable Event Notification Choose which protocol will be used to connect to the logs server Via Type (HTTP or HTTPs). Enter the IP address of domain name for the logs server. HTTP/HTTPS Server Configure the username of your HTTP(s) server HTTP Server Username... -
Page 60: Status
In order to upload your Trusted CA certificate, you may proceed as follows: Click on button to upload a file and some related information to the uploaded file will be displayed, such as “Issued by” and “Expiration date”. Figure 44: Trusted CA Certificates •... -
Page 61: System Info
Figure 46: System Info Page System Info This page displays information such as the product model, the hardware version, firmware… Figure 47: System Info Page P a g e GSC362X Series User Manual Version 0.0.0.5... -
Page 62: Network Info
Table 26: System Info Product Model Displays the Product Model. Hardware Version Displays the Hardware Version. Part Number Displays the Part Number. Boot Version Displays the Boot Version. Core Version Displays the Core Version. Base Version Displays the Base Version. Prog Version Displays the Prog Version. -
Page 63: Experiencing The Gsc3620/Gsc3625
EXPERIENCING THE GSC3620/GSC3625 Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.