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Support
1 Troubleshooting
No.
Event
1
The system does not
boot.
P5416904
Items to be checked
Check if the installation was done
properly.
Is the pop-up "This Application
can't start" displayed?
Action
Install this system according to the procedures
described in "
Computer Specification" (page
2
8) in this manual.
Delete the Internet temporary file following the
procedures below:
1. Close all the applications.
2. Go to [Control Panels].
3. Select [Internet Option].
4. Select tab [General].
5. Select [Delete] of [Browsing History].
6. Check all the boxes except [Save this
website data in the favorite].
7. Select [Cancel].
TM
Delete the Java
Cache following the
procedures below:
®
Windows
7
1. Click on [Start].
2. Select [Control Panel].
3. Change the [Display] on the rup right in [Small
icon].
4. Select [Java].
5. Select tab [General].
6. Select the [Settings] of [Temporary Internet
Files].
7. Select [Delete files].
8. Check all the boxes.
9. Click on [Close] to close Java screen.
®
Windows
8
1. Indicate the menu on the right side of the
screen.
2. Select [Settings].
3. Select [Control Panel].
4. Change the [Display] on the rup right in [Small
icon].
5. Select [Java].
6. Select tab [General].
7. Select the [Settings] of [Temporary Internet
Files].
8. Select [Delete files].
9. Check all the boxes.
10. Click on [Close] to close Java screen.
65
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