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Quick Start Guide
Applicable Model: G4[QR]
Version: 1.0
Due to regular upgrades of systems and products, ZKTeco could not guarantee exact consistency between
the actual product and the written information in this manual.

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Summary of Contents for ZKTeco G4

  • Page 1 Quick Start Guide Applicable Model: G4[QR] Version: 1.0 Due to regular upgrades of systems and products, ZKTeco could not guarantee exact consistency between the actual product and the written information in this manual.
  • Page 2: Safety Precautions

    Safety Precautions Before installation, please read the following precautions carefully to prevent the risks and danger to this product, users or any other person. Do not expose to direct sunlight, water, dust and soot. Do not place any magnetic objects near the product. Magnetic objects such as magnets, CRT, TV, monitors or speakers may damage the device.
  • Page 3: User Registration

    User Registration 1) The recommended distance For the user’s height ranging from 1.5m to 1.8m, the recommended device height is 1.55m from the ground. It can be adjusted and installed according to the user’s average height. a. The recommended position The registration and verification position of the device shouldn’t be changed to avoid affecting the verification accuracy.
  • Page 4 User Registration 2) The recommended and not-recommended facial expressions: 3) Registration During registration, please adjust your position and keep your face inside the green frame.
  • Page 5: Device Overview

    Device Overview Front Side Visible Light Camera IR Camera IR LED 7-Inch HD Capacitive Touch Screen IC Card Reader Speaker QR Code Scanner Bottom USB Port Reset Button...
  • Page 6: Product Dimensions

    Device Overview Product PIN Diagram Wiegand In Wiegand Power Out Output Power In Lock Lock Button Sensor Tamper Switch Ethernet Port Power Port Product Dimensions 10.4in 7.2in (264.0mm) (182.8mm) 3.1in (79.5mm) 4.4in 2.0in (112.0mm) (51.0mm)
  • Page 7: Product Installation

    Product Installation Mounting the device on wall Mounting Hole Mounting Hole Mounting Hole G4 Mounting template (Only for your reference) Wiring Hole Mounting Hole Mounting Hole Mounting Hole Mounting Hole Mounting Hole Instruc tion for using this template: Before installing the device, please paste this template onto the desired installation place, and then drill holes and lay cables according to the marks on the template.
  • Page 8: Power Connection

    Ethernet & Power Connection Power Connection 12V DC Adaptor Recommended power supply Rating of 12V and 3A To share the device’s power with other devices, use a power supply with higher current ratings. LAN Connection Click [COMM.] > [Ethernet] > [IP Address] , input the IP address and click [OK].
  • Page 9: Lock Relay Connection

    Lock Relay Connection The system supports both Normally Opened Lock and Normally Closed Lock. The NO Lock (normally opened when powered) is connected with ‘NO’ and ‘COM’ terminals, and the NC Lock (normally closed when powered) is connected with ‘NC’ and ‘COM’ terminals. The power can be shared with the lock or can be used separately for the lock, as shown in the example with NC Lock below: Device not sharing power with the NC lock:...
  • Page 10: Connecting Other Devices

    Connecting Other Devices Button & Sensor Connection Door Sensor No Touch EXIT Exit Button Alarm Connection Alarm power Alarm Wiegand Connection +12V IWD0 IWD1 Wiegand Reader Wiegand Device Wiegand In Port...
  • Page 11: Standalone Installation

    Standalone Installation Option A Option B TCP/IP Switch Door Sensor Alarm Lock Exit Button...
  • Page 12: Menu Functions

    Menu Functions Enroll New User Tap Main Menu > User Mgt. > . The settings include entering ID, Name, choosing User Role, Enroll Card Number (ID card is optional), Password, Face, and setting Verification Mode. Note: Normal User is not authorized to operate the menu options of the device. Only Super Admin can operate all the menu options of the device.
  • Page 13: Access Control

    Menu Functions Access Control Tap Main Menu > Access Control > Access Control Options to enter Access Control Options setting interface and set relevant parameters of the access control. Network Settings Tap Main Menu > System Settings > Network Settings, set the IP Address. The device will communicate with the PC via the Ethernet parameters.
  • Page 14 APP captured by the lens or the QR code scanner.Find the attendance QR code on the ZKBioSecurity Mobile App. Align it with the QR code scanner at the bottom right corner of G4[QR]. You can check in/out when verification is successful.About how to set the attendance QR code, please refer to Chapter 7.5 of the [ZKBioSecurity Mobile APP User...
  • Page 15 Find the access control QR code on the ZKBioSecurity Mobile App. Align it with the QR code scanner at the bottom right corner of G4[QR]. The gate will open when verification is successful. About how to set the access control QR code, please refer to Chapter 7.5 of the...
  • Page 16 Menu Functions Attendance Record Search View attendance records in the device: Tap Main Menu > Record Search > Att Log enter Name or Employee ID > select Time Range > press OK, the corresponding attendance logs will be displayed. NOTE: If the User ID field is left blank, records of all users will be displayed. View attendance records on computer:...
  • Page 17: Troubleshooting

    Menu Functions & Troubleshooting Date and Time Settings Tap Main Menu > System Settings > Date and Time, to enter Date and Time setting interface to set the relevant parameters. Troubleshooting 1. F ailed to gain access after successful verification Ø...
  • Page 18 Copyright © 2021 ZKTECO CO., LTD. All Rights Reserved.

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