ZKTeco G4[QR] Instructions Manual

Access control device

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User manual (122 pages)

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G4[QR]

User Manual

G4[QR] Access Control Device

Date: April 2021

Doc Version: 1.0

English

Thank you for choosing our product. Please read the instructions carefully

before operation. Follow these instructions to ensure that the product is

functioning properly. The images shown in this manual are for illustrative

purposes only.

P a g e

| 1

For further details, please visit our Company's website

www.zkteco.eu

User Manual

Table of Contents

Summary of Contents for ZKTeco G4[QR]

Page 1 Follow these instructions to ensure that the product is functioning properly. The images shown in this manual are for illustrative purposes only. For further details, please visit our Company’s website www.zkteco.eu P a g e Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 2 Copyright © 2021 ZKTECO CO., LTD. All rights reserved. Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or "ZKTeco").
Page 3 G4[QR] User Manual ZKTeco in no event shall be liable to the user or any third party for any incidental, consequential, indirect, special, or exemplary damages, including, without limitation, loss of business, loss of profits, business interruption, loss of business information or any pecuniary loss, arising out of, in connection with, or relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been advised of the possibility of such damages.
Page 4 User Manual About the Company ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein) readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and Consumer products including battery-operated fingerprint and face-reader Door Locks.
Page 5 The general information which helps in performing the operations faster. The information which is significant. Care taken to avoid danger or mistakes. The statement or event that warns of something or that serves as a cautionary example. P a g e Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 6: Table Of Contents
5.4 ANTI-PASSBACK SETUP ..........................45 6 ATTENDANCE SEARCH ......................... 46 7 DATA MANAGEMENT ........................... 47 8 USB MANAGEMENT ..........................48 9 ALARM MANAGEMENT ......................... 49 9.1 ADD ALARM ..............................49 P a g e Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 7 10.10 AUTO-TESTING ............................69 10.11 ADVANCED SETTINGS ........................... 73 10.12 ABOUT THE DEVICE ..........................73 11 USB UPGRADE ............................. 74 STATEMENT ON THE RIGHT TO PRIVACY ....................75 ECO-FRIENDLY OPERATION ........................76 P a g e Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 8: Overview
User Manual Overview G4[QR] is a multi-biometric identification terminal that features ZKTeco’s innovative Enhanced Visible Light Facial Recognition and QR Code Scanning technology. The device with the latest technologies can automatically perform recognition at a distance from 0.5m to 3m when a face is detected. It delivers higher recognition quality in speed and accuracy than other terminals using near-infrared facial recognition technology.
Page 9 G4[QR] User Manual Recommended Facial Expressions Recommended Standing Postures Note: During enrolment and verification, please remain natural facial expression and standing posture. P a g e Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 10: Finger Placement
During enrollment, try to adjust your face in the center of the device screen. Please face the camera and stay still. The device screen is shown below: P a g e | 10 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 11: Standby Interface
If a super administrator has already been registered for this device, you will need the permission of the super administrator to enter the main menu. P a g e | 11 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 12: Virtual Keyboard
1:1 Verification Process 1:1 biometric verification process authenticates a person’s identity by comparing the captured biometric template with a biometric template of that person pre-stored in the database. P a g e | 12 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 14: Facial Verification
This method identifies the acquired facial image of the user with all the facial templates that are pre - stored in the device. • Below are the sample for successful and unsuccessful identification. P a g e | 14 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 16: Fingerprint Verification (Optional)
• To enter fingerprint identification mode, simply tap your finger on the fingerprint reader. • Below are the sample for successful and unsuccessful identification. P a g e | 16 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 17 If a user has registered a face, a password and card in addition to his/her fingerprint and the verification method is set to fingerprint/ password/ card/ face, the following screen will appear. • Select the fingerprint button to enter fingerprint verification mode. P a g e | 17 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 18: Card Verification
• To enter 1: N card identification mode, please place the registered card on the card reader. • Below are the sample for successful and unsuccessful identification. P a g e | 18 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 20 G4[QR] User Manual • Below are the sample for successful and unsuccessful identification. Successful Verification Failed Verification P a g e | 20 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 21: Main Menu
Set the network, date and time, access record, cloud service, Wiegand, System Settings display and sound, biometric parameters, auto testing, and advance settings of the device. USB Upgrade Use a USB drive to upgrade firmware. P a g e | 21 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 22: User Management
There are two methods to add users: Add user via Software or Add via Device. 4.1.1 Add Users via Device • button on the [User Management] interface to enter the User creation interface. Tap on P a g e | 22 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 23 It is recommended to face the lens and then adjust the position. • On the User Photo interface, tap on the camera button to capture a photo. P a g e | 23 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 24 But a Super Administrator will have more privileges like access to the main menu and will also have the same access as the Normal user. P a g e | 24 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 25 Note: When a user is given super administrator privileges, entering the main menu will require ID verification. The verification process depends on the verification method that was used during user “Verification Mode”. registration. See the description in section P a g e | 25 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 26 Tap on the required button ( left or right) situated on the left and right side of the screen and then tap on the required finger to register. P a g e | 26 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 27 If the fingerprint is successfully registered, "Continue to enroll the next Fingerprint?’’ dialog box will appear. • Tap Yes to record the next fingerprint, or No to return to the fingerprint registration interface. P a g e | 27 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 28 On the Enter the password field enter the password, then on the Confirm password field re- enter the same password. • Tap Confirm. Note: The user password must be 8-digit number. P a g e | 28 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 29 On the User management interface, tap on the required username from the user list to delete or modify the password. • On the User information interface, tap [Password] to delete or modify. P a g e | 29 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 30 On the New User interface, tap Face to enter the face registration page. • On the Face Register interface, move and adjust your face on the registration area. P a g e | 30 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 31 This includes the access group, fingerprint privilege and also facilitates to set the group access time-period. • On the New User interface, tap User Access Control Role to set the access level. P a g e | 31 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 32 • The device supports up to 99 access control groups. Set the Time period • Tap Time Period to set the time of access for the user. P a g e | 32 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 34: Add Users On The Software
• Please refer to Cloud Service Settings for details. Add Devices • On the software, click Access > Device >Search to search for the active registered devices. P a g e | 34 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 35 The default IP address of the device may conflict with others in the network, so the IP address of the new device needs to be modified before use. P a g e | 35 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 36 After filling in the personnel information, click OK to save and exit, and the personnel will be displayed in the personnel list. Batch import personnel photos • On the Personnel module, click Person > Import>-Import Personnel Photo, select the photo to import. P a g e | 36 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 37: Search User
Tap on the Search bar to search for the users with the relevant user ID/name and the system will automatically find the users with information that is relevant to the search query. P a g e | 37 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 38: Edit User
On the “User Management” interface, select the required user to delete and tap on the Delete button to delete. • On the pop-up window, tap OK to confirm the deletion. P a g e | 38 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 40: Access Settings
Normal Open: It means the door is always left opened when electric power is Normal Closed: It means the door is always left closed when electric power is on. P a g e | 40 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 41: Time Rules Settings
On the Time Zone interface, tap on the day (that is Sunday, Monday …) in which the Time Period needs to be set. • On the Time Period 1 interface, set the Start and End time, and then tap OK. P a g e | 41 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 42: Holiday Settings
The time set here is taken as the standard. • Tap [Holiday setting] and then tap on the button to create a new holiday. P a g e | 42 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 43 [Next]. • On this interface, tap either Finish to successfully add the newly created holiday, or tap Continue to create another holiday. P a g e | 43 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 44 Select the holiday which you would like to delete, tap on the button in the lower right corner. • On the pop-up window, tap OK to confirm deletion. P a g e | 44 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 45: Anti-Passback Setup
This access direction depends on the selection of the control direction of the device, corresponding to the state of the device. • The interface is shown below: P a g e | 45 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 46: Attendance Search
Searches support searching by either username or ID or a combination of the two. • On the Main menu, tap Attendance Search, to search for required user’s access log. P a g e | 46 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 47: Data Management
Delete Access Photos Deletes the access photos within a specified time range. Delete Unregistered User Deletes all (including access records and the photos Photos of the user in blocklist) P a g e | 47 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 48: Usb Management
Upload USB disk content to the device. Download to USB Download the data from the device to the USB disk. USB Settings Configure the parameters of USB disk. P a g e | 48 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 49: Alarm Management
On the Main menu, tap Alarm Management to configure the alarm settings. Add Alarm • On the Alarm interface, tap on the button to set the alarm, and then tap “Save” to save and update. P a g e | 49 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 51: System Settings
In this interface, user can edit network settings, access control record settings, Cloud service settings, Wiegand settings etc. • On the Main menu, tap [System Settings] to configure the device settings. P a g e | 51 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 52: Network Settings
When the device is not connected to the network, tap [TCP/IP Settings] on the “Network Settings” interface. The following screen will display: P a g e | 52 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 53: Comm. Connection Settings
For a successful connection between the PC software and the device, the connection password must be accurate. • On the “Network Settings” interface, tap on Comm. Connection Settings. P a g e | 53 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 54: Date And Time
10.2 Date and Time 10.2.1 Date and Time Settings • On the System Settings interface, tap Date and Time to enter the Date and Time Settings interface. P a g e | 54 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 55 After setting required Date, tap OK. • Tap Set Time and swipe up and down to set the hour and minute. • After setting time, tap OK. P a g e | 55 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 56: Date And Time Format Settings
User Manual 10.2.2 Date and Time Format Settings • On Date and Time interface, tap Date format. • On Date Format interface, select a required date format. P a g e | 56 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 57: Access Control Record Settings
Standard Time. Users can select time zone as per their requirements. 10.3 Access Control Record Settings • On the System Settings interface, tap on Access Control Record Settings to enter the access record settings interface. P a g e | 57 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 58: Camera Mode
Save after If this mode is selected, the device takes a photo when the user fails failed verification and save it. verification: P a g e | 58 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 59: Verification Settings
If it is enabled, the camera can recognize the QR code image on the ZKBioSecurity Mobile APP captured by the lens or the QR code scanner. QR Code P a g e | 59 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 60: Validity Period Of User Information
• Tap User Validity Settings to enable. • When User Validity Settings is enabled, the following interface will display. Select the setting you would like to configure. P a g e | 60 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 61: Cloud Service Settings
If it is enabled, it needs to restart to take effect, and the data is Open HTTPS uploaded to the push terminal. The address is changed from HTTP to HTTPS. P a g e | 61 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 62: Wiegand Settings
On System Settings interface, tap Wiegand Settings to access the interface as shown below. 10.5.1 Wiegand In On Wiegand Settings interface, tap Wiegand In to open the settings. P a g e | 62 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 66: Osdp Output
The device can connect the external devices such as a printer via RS232, OSDP output is used for setting the Serial port address, Baud rate and ID type. P a g e | 66 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 67: Display Settings
Menu Time Out Parameter options include: 30 seconds, 1 minute, 2 minutes, 5 minutes, 10 minutes, or disabled. When this feature is disabled, the menu (including sub-menus) will P a g e | 67 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 68: Sound Settings
Choose your favourite wallpaper from the Customization Of Wallpaper Wallpaper and Theme theme wallpaper interface. 10.8 Sound Settings • On the System Settings interface, tap Sound Settings to enter sound settings interface. P a g e | 68 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 69: Biometric Parameters
The upper limit of the number of failed verifications under 1:1 Password 1:1 Repetition verification. Parameters Times When the number of failed verifications reaches the set value, the system will return to the standby interface. P a g e | 69 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 70 (Fill Light) Parameters brightness greater than threshold, Threshold complementary light is not turned on. The default value is 80. P a g e | 70 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 72: Auto-Testing
It is used for testing if the camera is functioning properly. Check captured Camera Testing image to see if the image quality is clear and usable. P a g e | 72 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 73: Advanced Settings
10.12 About the Device • On the System Settings interface, tap About the Device to open the About the Device interface. P a g e | 73 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 74: Usb Upgrade
USB drive contains the latest upgrade file and is properly inserted into the device. Note: If you need an upgrade file, please contact out technical staff. Firmware upgrade is not recommended under normal circumstances. P a g e | 74 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 75: Statement On The Right To Privacy
Thank you for choosing this hybrid biometric recognition product, which was designed and manufactured by ZKTeco. As a world-renowned provider of core biometric recognition technologies, we are constantly developing and researching new products, and strive to follow the privacy laws of each country in which our products are sold.
Page 76: Eco-Friendly Operation
The components which contain toxins or harmful elements are included due to the current economic or technical limitations which prevent their replacement with non-toxic materials or elements. P a g e | 76 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

ZKTeco G4[QR] Instructions Manual

1 Overview

2 Instructions for Use

3 Main Menu

4 User Management

5 Access Settings

Access Control Options

6 Attendance Search

7 Data Management

8 Usb Management

9 Alarm Management

10 System Settings

11 Usb Upgrade

Statement on the Right to Privacy

Eco-Friendly Operation

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Table of Contents