Brother MFC-9700 Owner's Manual page 183

Error Messages
Error Message
COOLING
DOWN
WAIT FOR A
WHILE
COVER OPEN
PLS CLOSE
COVER
DISCONNECTED
CHECK
ORIGINAL
MACHINE
ERROR XX
OUT OF
MEMORY
(May occur when
the MFC is used as
a printer)
NO RESPONSE/
BUSY
NOT
REGISTERED
PLS OPEN
COVER
PAPER JAM
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Cause
The temperature of the drum unit or
toner cartridge is too hot. The MFC
will pause its current print job and go
into cooling down mode. During the
cooling down mode, you will hear the
cooling fan running while the display
on the MFC shows COOLING
DOWN, and WAIT FOR A
The front cover was not completely
closed.
The other party or other party's fax
machine terminated the call.
Originals were not inserted or fed
properly, or original scanned from
ADF was longer than about 40 inches
(90cm).
MFC has a mechanical problem.
You can't store data in the memory.
The number you dialed does not
answer or is busy.
You tried to access a One Touch or
Speed Dial number that is not
programmed.
A page, piece of paper or paper clip,
etc. may be jammed inside the MFC.
The paper is jammed in the MFC.
Action
You must wait 20 minutes for it to
cool.
WHILE.
Close the front cover for the drum
unit.
Try to transmit or receive again.
Original Jams and Paper
See
Jams,
page 21-3.
Call Brother Customer Service.
In USA:
In Canada:
In Montreal:
See page 11-2.
Verify the number and try again.
Set up the One Touch or Speed Dial
number. (See pages 7-1, 7-2.)
Open the front cover. If you see any
jammed paper or other item, gently
pull it out, then close the front cover. If
the error message remains, open and
close the front cover again. If the MFC
cannot reset itself and return to the date
and time prompt, it will display
MACHINE ERROR
Brother Customer Service and tell
them the MFC Error number at:
In USA:
In Canada:
In Montreal:
See page 21-4.
1-800-284-4329
1-800-853-6660
1-514-685-6464
XX. Please call
1-800-284-4329
1-800-853-6660
1-514-685-6464
21 - 2