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FAX 1570MC MFC 1870MC MFC 1970MC ®...
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Year 2000 Compliant All Brother fax machines and multi-function centers are Year 2000 Compliant. For more information, visit the Brother Home Page at http://www.brother.com, then click the Year 2000 Statement button. ©1996–1998 Brother Industries, Ltd.
Page 3: Table Of Contents

Table of Contents Introduction Using This Manual ... 1 Finding Information ... 1 Test Sheet Procedures (for USA only) ... 1 About Fax Machines ... 2 Fax Tones and Handshake ... 2 FAX 1570MC Control Panel Overview MFC 1870MC and MFC 1970MC Control Panel Overview ... 4 Installation Caution ...
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T A B L E O F C O N T E N T S Fax Settings Settings Setting Dialing Mode (Tone/Pulse) ... 17 Setting Date and Time ... 17 Setting Station ID ... 18 Entering Text ... 18 Storing One Touch Dial Numbers ... 20 Storing Speed Dial Numbers ...
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Telephone & Making Voice Calls Speakerphone (Voice) Operation Manual Dialing ... 39 Answering Calls with the Speakerphone ... 39 One Touch Dialing ... 40 Speed Dialing ... 40 Hold ... 40 Pause ... 40 Tone/Pulse ... 40 Searching Telephone Index ... 41 Advanced Sending Faxes Fax Operation...
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T A B L E O F C O N T E N T S Message Message Center Mode Center Flexible Memory Settings ... 60 Setting Up Message Center ... 60 Setting Message Storage ... 61 Recording Message Center Outgoing Message ... 61 Listening to Outgoing Message (OGM) ...
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Compilation and Publication Notice ... 91 Troubleshooting Fax-Back System ... 93 and Maintenance Brother Home Page on the World Wide Web ... 93 Brother Bulletin Board ... 93 Error Messages ... 94 If You Are Having Difficulty with Your FAX/MFC ... 97 Condensed Print and Horizontal Streaks;...
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Available Options Installing the Multi-Function Link Software Overview of Basic Steps ... 104 Accessing the Software Installation Window ... 104 Installing the Brother Software ... 104 Viewing On-Line Documentation ... Using the Multi-Function Link Introduction ... Software (For MFC 1870MC and MFC 1970MC Only) Running the Brother Software ...
Page 9: Using This Manual

Test Sheet Procedures (for USA only) After programming your Station ID, please fill out the TEST SHEET included with your FAX/MFC and fax it to Brother’s Automated Fax Response System as your first Station ID transmission. This will verify that your FAX/MFC is properly installed.
Page 10: About Fax Machines

C H A P T E R O N E About Fax Machines If you’re a first-time fax machine user, fax operation might seem a little mysterious. You’ll soon get used to the unusual fax tones on your phone line, and be able send and receive faxes easily.
Page 11: Fax 1570mc Control Panel Overview

FAX 1570MC Control Panel Overview Function Clear Hold A BC Redial / Pause GH I J KL Speed Dial PQRS WXYZ Speaker Phone Microphone One Touch Dial Keys Picks up your voice when you These twelve keys give you in- speak with another party using stant access to previously speaker phone.
Page 12: Mfc 1870mc And Mfc 1970mc Control Panel Overview

C H A P T E R O N E MFC 1870MC and MFC 1970MC Control Panel Overview MFC 1970MC Function Hold GH I Redial / Pause PQRS Speed Dial Speaker phone Microphone Picks up your voice when you speak with another party using speaker phone.
Page 13: Installation

C H A P T E R Installation Caution Never install telephone wiring during a lightning storm. We recommend that this product be used with a surge protection device to protect the product against lightning storms. Never install a telephone jack in a wet location unless the jack is specifically designed for a wet location.
Page 14: Packing List

C H A P T E R T W O Packing List Make sure you have the following items: Telephone Line Cord Telephone Handset Handset Curled Cord Document Wire Extension Document Support Owner’s Manual Multi-Function Link CD-ROM* Quick Reference Card Paper* *...
Page 15: Choosing A Location

Choosing a Location Place your FAX/MFC on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the machine near a telephone jack and a standard, grounded power outlet. Avoid placing your FAX/MFC in a high-traffic area. Do not place near heaters, air conditioners, water, chemicals, or refrigerators.
Page 16: Attach Paper Support

C H A P T E R T W O Attach paper support Attach the paper wire extension. Open the paper cover. Insert the paper support into the grooves of the cover as shown. Paper Wire Extension Install the printing cartridge Push the OPEN button to open the top cover.
Page 17: Install Paper

Install the printing cartridge by inserting the indented the cartridge into its four holders. Indented Press down on both sides of the cover to close it securely. The starter cartridge prints approximately 100 pages. Install paper The paper cassette can hold about 200 sheets of 20-lb. paper. Open the cover of the paper holder.
Page 18: Acceptable Paper

C H A P T E R T W O Acceptable Paper Size: Weight: Thickness: .0031 inches - .0039 inches Connect the handset Connect the curled handset cord to the bottom of the handset and the side of the FAX/MFC. *PC I/F jack is for use only with Multi-Func- tion Link, which is included with the MFC 1870MC and MFC 1970MC, or with the op-...
Page 19: Connect The Telephone Line

3) Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line as well as on the telephone line, or unplug the telephone line and electrical cords during a lightning storm.
Page 20: Converting Telephone Wall Outlets

C H A P T E R T W O Converting Telephone Wall Outlets There are three ways to convert to an RJ11 receptacle. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks.
Page 21: Multi-line Connections (pbx)

Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the FAX/MFC. Triplex Adapter Two Line External TAD You can keep two-line telephones on other wall outlets as always.
Page 22: Custom Features On Your Phone Line

C H A P T E R T W O If all incoming calls will be answered by a switchboard operator, it is recommended that the Answer Mode be set to MANUAL. All incoming calls should initially be regarded as telephone calls. The unit may be used with either pulse or tone dialing telephone service.
Page 23: Connections

Do not connect a TAD elsewhere on the same phone line—your FAX/MFC and TAD will both try to control the line. Connections The external TAD must be plugged into the left side of the FAX/MFC, into the jack labeled EXT. Your FAX/MFC cannot work properly if you plug the TAD into a wall jack. Plug the telephone line cord from the wall jack into the left side of the FAX/ MFC, in the jack labeled LINE.
Page 24: Outgoing Message (ogm) On External Tad

C H A P T E R T W O Outgoing Message (OGM) on External TAD Timing is important in recording this message. The message sets up the way your external TAD handles both manual and automatic fax reception. Record 5 seconds of silence at the beginning of your message. (This allows your FAX/MFC time to listen for the fax CNG tones of automatic transmissions before they stop.) Limit your speaking to 20 seconds.
Page 25: Fax Settings

C H A P T E R Settings Fax Settings Setting Dialing Mode (Tone/Pulse) Your FAX/MFC comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you need to change the dialing mode. Press Function Press Press Stop...
Page 26: Setting Station Id

C H A P T E R T H R E E Enter two digits for the month (for example, enter 09 for September, or 10 for October). The screen displays your entry, then prompts you to enter the day. Enter two digits for the day (for example, 06).
Page 27: Inserting Spaces

By pressing the appropriate number key the correct number of times, you can access the character you want. Press Key one time Inserting spaces If you want to enter a blank space, press Making corrections If you entered a letter incorrectly and want to change it, press cursor after the last correct letter.
Page 28: Storing One Touch Dial Numbers

Shift when you press the appropriate One Touch Function is pre-programmed for Brother Fax-Back System (USA only). You can as you’re entering digits. Pressing . The screen prompts you to enter a name for this number. NAME: Redial/Pause enters a 3.5-second...
Page 29: One Touch Dialing

When you dial an AUTO DIAL number, the screen displays the name you’ve stored, or, if you haven’t stored a name, the number you’ve stored . If you need to store a pause longer than 3.5 seconds, please call Brother Customer Service at 1-800-284-4329 in the USA, or 1-800-853-6660 from within Canada.
Page 30: Storing Speed Dial Numbers

C H A P T E R T H R E E Storing Speed Dial Numbers You can store Speed Dial numbers, when you dial by pressing only three keys. Model MFC 1870MC has 36 Speed Dial locations, Models FAX 1570MC and MFC 1970MC have 100.
Page 31: Changing One Touch And Speed Dial Numbers

Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the screen displays the current name stored there, then prompts you to either 1.
Page 32: Setting Beeper Level

C H A P T E R T H R E E Use the dial pad to enter the One Touch or Speed Dial numbers in this group. For example, enter Speed Dial locations; enter a Press Use the dial pad and the chart on pages 18-19 to enter a name for the group (for example, NEW CLIENTS).
Page 33: On-screen Programming

C H A P T E R On-Screen Programming User-Friendly Programming We have designed your FAX/MFC with on-screen programming and a Help key. Using This User-friendly programming helps you take full advantage of all the functions Manual p. 1 your FAX/MFC has to offer. Since your fax programming is done on the LCD, we created step-by-step on- screen prompts to help you program your FAX/MFC.
Page 34: Alternating Displays

C H A P T E R F O U R Alternating Displays When you see alternating displays, the LCD sometimes alternates between the currently selected option, and a help message giving brief instructions about how to proceed. The display you’ll probably see most often is shown below, showing you, when you place a document in the feeder, that you can dial a number and send a fax, or you can make a copy.
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O N - S C R E E N P R O G R A M M I N G 3. PRINT REPORTS Function Description 1. ACT. REPORT 2. ALL DIAL 3. TEL. INDEX Print lists and reports of activity. 4.
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C H A P T E R F O U R 6. TEL OPTIONS Function 1. TONE/PULSE 2. RING DELAY 3. SPEAKER VOLUME 4. ICM REC. MONITR Adjust volume of 5. F/T RING TIME 6. RING VOLUME 7. DISTINCTIVE 8. CALLER ID 7.
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O N - S C R E E N P R O G R A M M I N G 8. SETUP MSG CTR Function Description Select if memory will store fax, 1. MSG STORAGE voice or both. Select if fax prints memory backup. ON 2.
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C H A P T E R F O U R...
Page 39: Basic Fax

C H A P T E R Basic Fax Operation Sending Faxes Before you begin: Documents must be between 5.8 and 8.5 inches wide, and 5.9 and 23.7 inches long. Your FAX/MFC can only scan an image 8.2 inches wide, regardless of how wide the paper is.
Page 40: Contrast Setting

C H A P T E R F I V E Press resolution for the document you’re sending. Standard ––– Suitable for most typed documents. Fine ––––––– Good for small print; transmits a little slower than Super Fine — Good for small print or artwork; transmits slower than fine Photo ––––––...
Page 41: Automatic Transmission

When you hear the fax tone, press Speed Dial If you’re using the handset, hang up. p. 22 Automatic Transmission This is the easiest way to send a fax. IMPORTANT: Do not pick up the handset or press Insert the document face down in the feeder. Enter the fax number using One Touch, Speed Dial, Tel-index or the dial pad.
Page 42: Record Fax/tel Outgoing Announcement (f/t Ogm)

C H A P T E R F I V E MSG CTR—These FAX/MFCs provide you with a built-in digital message center for fax and voice. When you set the machine to answer calls, it will record up to 15 minutes (MFC 1870MC) or up to 30 minutes (Fax 1570MC and MFC 1970MC) of messages, depending on how much memory is available.
Page 43: To Select Or Change Your Answer Mode

In case Easy Receive does not work because of a poor phone line connection, just press Start or press the Activation Code Press Function Press when screen displays your selection. Press Stop If you’ve set the feature to ON, but your FAX/MFC doesn’t automatically connect a fax call when you lift the extension phone handset, press At the FAX/MFC, lift the handset and press To select or change your Answer Mode...
Page 44: Setting F/t Ring Time

C H A P T E R F I V E Setting F/T Ring Time You must determine how long the FAX/MFC will notify you with its special double ring when you have a voice call. This ringing happens after the initial ringing from the phone company.
Page 45: Ring Volume

Ring Volume You can select how loudly, or if, the FAX/MFC rings. Press Function Press to select OFF, LOW, MEDIUM, or HIGH. Press when the screen displays your selection. Stop Press to exit. Even if you select OFF, the ring volume will remain LOW in F/T ringing (double ringing), and LOW in Call Reservation.
Page 46: Printing A Reduced Incoming Document

C H A P T E R F I V E Printing a Reduced Incoming Document You can always reduce the size of an incoming fax to a fixed percentage, regard- less of the size of the paper (up to legal) in your FAX/MFC. If you choose AUTO, the FAX/MFC chooses the level of reduction for you.
Page 47: Telephone & Speakerphone

C H A P T E R Telephone & Speaker Phone (Voice) Operation Making Voice Calls You can use your FAX/MFC to make voice telephone calls, by dialing manually or by using One Touch or Speed Dial memory. You can use the handset or the Speaker Phone to make and receive calls.
Page 48: One Touch Dialing

C H A P T E R S I X One Touch Dialing Storing One Pick up the handset—OR—Press Touch Dial When you hear a dial tone, press the One Touch key of the location you want Numbers pp. 20-21 to call.
Page 49: Searching Telephone Index

T E L E P H O N E & S P E A K E R P H O N E ( V O I C E ) O P E R A T I O N Searching Telephone Index You can search for names you have stored in One Touch and Speed Dial Storing One memories.
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C H A P T E R S I X...
Page 51: Advanced Fax Operation

C H A P T E R Advanced Fax Operation Sending Faxes Quick Scan Fax Transmission You can scan a fax into the FAX/MFC’s memory to be sent as soon as the scan is complete. This way, you don’t have to wait for the entire fax to be transmitted before you retrieve your original.
Page 52: Delayed Transmission

C H A P T E R S E V E N Delayed Transmission You can use this function to send a fax up to 24 hours later. If you have set a time in Daily Timer, the time will be displayed in Step 4. Insert the document in the feeder.
Page 53: Canceling A Delayed Fax

Canceling a Delayed Fax You can cancel tasks you’ve scheduled using the timer. Press Function waiting, the screen displays NO JOB WAITING. If you have more than two jobs waiting, use want to cancel. Press —OR— If you have only one job waiting, go to step 3. Press Press Stop...
Page 54: Error Re-transmission

C H A P T E R S E V E N Error Re-Transmission Sometimes there is noise or interference on the phone line, which makes it difficult for your FAX/MFC to transmit a fax. You can set the FAX/MFC to automatically retransmit (RE-TX).
Page 55: Always Send Cover Page

A D V A N C E D F A X O P E R A T I O N Always Send Cover Page Make sure station ID is set up (p. 18). This feature does not work without Station ID set up.
Page 56: Using A Printed Cover Page

C H A P T E R S E V E N Press Press Enter two digits to indicate the number of pages you are sending (enter Wait 2 seconds, then press Enter the fax number you’re calling. Press Using a Printed Cover Page Press Press Call Reservation...
Page 57: Print Call Back Message

A D V A N C E D F A X O P E R A T I O N If you set Call Reservation to ON, press selection. The screen displays the current setting for Call Back Message. CALL BACK:OFF CALL BACK:ON Press to select ON (or OFF).
Page 58: Multiple Resolution Transmission

C H A P T E R S E V E N Multiple Resolution Transmission Use this feature to select separate resolution settings for each page of the fax you’re sending. This could be useful if you’re sending a fax with photos and letters, or some pages with small print and others with normal print.
Page 59: Changing Remote Codes

A D V A N C E D F A X O P E R A T I O N Changing Remote Codes Remote Codes might not work with some telephone systems. The preset Activation Code is . The preset Deactivation Code is If you are always disconnected when accessing your TAD remotely, try changing the Activation Code from from...
Page 60: Registering The Distinctive Ringing Phone Number

C H A P T E R S E V E N You can register only one Distinctive Ringing pattern with the FAX/MFC. Some ringing patterns cannot be registered. The FAX/MFC will answer only calls to its registered number. To have your TAD answer only the main number, the FAX/MFC must be in Manual Mode.
Page 61: Caller Id

Caller ID The Caller ID feature of this FAX/MFC lets you use the Caller ID subscriber service offered by many local phone companies. This service provides you, by means of the screen display, the name or telephone number of your caller as the line rings. After two rings, the screen displays the telephone number of your caller (or name, if available).
Page 62: Clearing Caller Id Information

C H A P T E R S E V E N Clearing Caller ID Information Press Polling Polling is the process of retrieving faxes from another fax machine. You can use your FAX/MFC to “poll” other machines, or you can have someone poll your machine.
Page 63: Setup To Be Polled (poll Waiting)

A D V A N C E D F A X O P E R A T I O N Setup to Be Polled (Poll Waiting) Place document in feeder. Press Function Wait 2 seconds. The screen displays: POLLING:OFF Press to choose ON.
Page 64: Sequential Polling

C H A P T E R S E V E N Sequential Polling In Sequential Polling, the reverse of Broadcasting, your FAX/MFC requests documents from several fax units, in a single operation. A Sequential Polling Report prints on completion. Make sure no document is in the feeder.
Page 65: Copy Functions

Copy Functions Your FAX/MFC cannot scan anything closer than one-eighth inch from the edge p. 32 of the paper. For photographs, set the resolution to PHOTO. Place document face down in the feeder. Copy Press . (You can press begins in about 5 seconds.) Do not pull on the paper while copying is in progress.
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C H A P T E R S E V E N...
Page 67: Message Center

C H A P T E R Message Center Message Center Mode Message Center Mode allows you to store incoming fax and voice messages in a Recording flexible memory. If you have Model MFC 1870MC the memory stores 15 minutes Message of voice messages or up to 20 pages of fax memory, and for Models FAX 1570MC Center...
Page 68: Flexible Memory Settings

C H A P T E R E I G H T Flexible Memory Settings Message Center Mode offers you six flexible memory settings, so that you can decide which kinds of messages you want to receive. 1. FAX:ON VOICE:ON 2.
Page 69: Setting Message Storage

Setting Message Storage Select the setting from the descriptions in Flexible Memory Settings. Press Function Flexible Memory Settings p. 60 Press Press Press Press Press Stop Recording Message Center Outgoing Message Recording the Message Center Outgoing Message (MSG CTR OGM) is the second step you need to follow before you can turn on the Message Center.
Page 70: Listening To Outgoing Message (ogm)

C H A P T E R E I G H T Listening to Outgoing Message (OGM) Press Press Press Press Press Erasing Outgoing Message (OGM) Press Press Press Press Press Press Activating Message Center Mode Press Message Indicators The Voice and/or FAX indicator lights flash when you have voice messages and/or faxes waiting for your review.
Page 71: Playing Voice Messages And Memos

Playing Voice Messages and Memos Follow the steps below to listen to voice messages and memos. Play Press . Adjust volume by pressing Speaker Volume All messages and memos are played in the order they were recorded. The display shows the number of the current message, and the total number of messages.
Page 72: Backup Printing Option

C H A P T E R E I G H T Backup Printing Option When you choose FAX: ON in the Message Center mode, all incoming fax messages are stored in the available memory for retrieval. To print a backup copy automatically, turn this option on.
Page 73: To Erase Messages All At Once

To erase messages all at once Press Erase you want to erase. Press messages (FAX), or all messages—both voice and fax—(MSG). Press Press Setting Maximum Time for Incoming Messages Your FAX/MFC comes set to receive voice and fax messages up to 30 seconds long. You can change this setting to any length from 20 seconds to 60 seconds, in 5- second increments.
Page 74: Icm Recording Monitor

C H A P T E R E I G H T ICM Recording Monitor This feature lets you adjust the speaker volume for voice messages you monitor as they come in. You can select LOW, MEDIUM, or HIGH, or you can turn the monitor OFF so you will not hear messages as they come in.
Page 75: Programming Paging Number

Programming Paging Number Press Function Press until the screen displays: PAGING Press . The screen prompts you to enter your pager number. PAG#: ENTER & SET Enter your pager phone number (up to 20 digits) followed by not include the area code if it is the same as that of your FAX/MFC. For example, 1 8 0 0 5 5 5 1 2 3 4 Press...
Page 76: Remote Retrieval

C H A P T E R E I G H T Remote Retrieval You can call your FAX/MFC from any touch tone phone (or remote Group 3 fax machine) and use a Remote Access Code and other button presses to retrieve voice (and fax) messages.
Page 77: Remote Control Commands

Remote Control Commands Follow the commands below to access features remotely. When you call your FAX/ MFC and enter your Remote Access Code (The factory setting is 159 ), the system will signal you with two short beeps to enter a remote control command. Remote control commands 91 Playing voice messages After one long beep, the FAX/MFC plays ICM and Memo.
Page 78: Retrieving Memory Status List

C H A P T E R E I G H T Retrieving Memory Status List You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages. Dial your FAX/MFC’s number. When you hear the beep, immediately enter your Remote Access Code (The factory setting is When you hear two short beeps, use the dial pad to press...
Page 79: Changing Fax Forwarding Number

Changing Fax Forwarding Number You can change the default setting of your fax forwarding number from a remote fax machine. Dial your FAX/MFC number. When you hear the beep, immediately enter your Remote Access Code (The factory setting is When you hear two short beeps, use the dial pad to press Enter the new number of the remote fax machine where you want your fax messages forwarded, and then press You cannot use...
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C H A P T E R E I G H T...
Page 81: Message Center Pro

C H A P T E R Message Center Pro Message Center Pro Message Center Pro works as an additional enhancement of Message Center and provides you with Personal Mailbox and Voice-on-Demand. Up to five Personal Mailboxes are available. Voice-on-Demand stores voice information messages for someone calling you.
Page 82: Setting Up Message Center Pro

C H A P T E R N I N E Setting Up Message Center Pro You must set up Message Center Pro in the following order: However, if you are using only Voice Information, follow steps 1, 3, 5, 6 and 7. If you are using only Personal Mailbox, follow steps 2, 4, 5, 6 and 7.
Page 83: Playing Voice Message In Memory Box

Press . The screen prompts: Setting Maximum Time for Press Record Incoming Incoming Maximum Message Time you’ve set. Messages Time Replace the handset. The FAX/MFC plays back your message. p. 65 To leave another message, return to Step 3. Stop Press Playing Voice Message in Memory Box Press...
Page 84: Personal Mailbox

C H A P T E R N I N E Personal Mailbox Recording, Callers can enter a confidential fax or voice message into one of five personal Playing and mailboxes. Each mailbox is accessed by a pre-determined password, to help Erasing protect the privacy of multiple FAX/MFC users.
Page 85: Erasing Incoming Messages And Memos From Personal Mailbox

Press . The screen then prompts you to enter your 4-digit password. Enter your password. Press . The FAX/MFC plays back voice incoming messages and memos stored in the mailbox, then prints faxes stored in the mailbox. Erasing Incoming Messages and Memos From Personal Mailbox You can erase voice incoming messages and memos individually or all at once.
Page 86: Recording Memo In Personal Mailbox

C H A P T E R N I N E Press Press —OR— Press Recording Memo in Personal Mailbox While holding down Press Pick up the handset and record your memo (no longer than the Incoming Message Maximum Time). Replace the handset or press Remote Retrieval of Incoming Messages and Memos In Personal Mailbox...
Page 87: Recording Second Level Ogm

Recording Second Level OGM Recording, After callers have pressed Playing and on-Demand, they will need to hear more instructions from you in the 2nd Level Erasing OGM. Make sure you tell callers the memory box numbers of specific voice messages Second Level (2 3 , 2 4 , 2 5 , etc.) and the names and mailbox numbers (0 1 —0 5 ) OGMs is...
Page 88: Recording First Level Ogm

C H A P T E R N I N E Recording First Level OGM Recording, This is the announcement all callers will hear. In this announcement, you must Playing and tell callers how to select the option for Personal Mailbox (press Erasing First Level OGMs Voice-on-Demand (press...
Page 89: Turning On Message Center Pro

Turning On Message Center Pro This is the final step to turn on Message Center Pro. You must have already stored information in Personal Mailboxes and/or in Voice-on-Demand memory boxes. You must have recorded a 1st Level and a 2nd Level OGM. Press Function The screen prompts you to select ON or OFF.
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C H A P T E R N I N E...
Page 91: Fax/mfc Activity

C H A P T E R FAX/MFC Activity You can print the following lists and reports: 1.ACT.REPORT 2.ALL DIAL 3.TEL.INDEX 4.COVERPAGE 5.CALL BACK MSG 6.USER OPTIONS 7.XMIT REPORT 8.MEMORY STATUS 9.CALLER ID T E N Activity Report lists information about the last 30 incoming and outgoing faxes.
Page 92: To Print A Report

C H A P T E R T E N To print a report Press FAX/MFC Enter the number of the report you want to print. For example, press Activity print the TEL.INDEX. p. 83 Press Press Activity Report Interval You can set the FAX/MFC to print activity reports at specific intervals (6, 12, 24 hours, 2, 4, or 7 days).
Page 93: Standard Telephone And Fcc Notices

C H A P T E R Standard Telephone and FCC Notices These notices are in effect on models sold and used in the United States only. This equipment is hearing aid compatible. When programming emergency numbers and/or making test calls to emergency numbers: Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
Page 94: International Energy Star Compliance Statement

If you are not able to solve a problem with your FAX/MFC, contact Brother at USA:...
Page 95: Warning

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur la matériel brouilleur du Canada. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages.
Page 96: Important Safety Instructions

C H A P T E R E L E V E N serve as a permanent record of your purchase, in the event of a theft or fire, or for future reference. MODEL NO. FAX 1570MC, MFC 1870MC, MFC 1970MC (Circle your model number) SERIAL NUMBER _____________________________ NAME OF DEALER ____________________________...
Page 97

Refer all servicing to a Brother Authorized Service Center. A list of Brother Authorized Service Centers has been included for your convenience, or you may contact the following Customer Service Numbers...
Page 98: Notice-disclaimer Of Warranties

DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Page 99: Compilation And Publication Notice

I M P O R T A N T I N F O R M A T I O N Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
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C H A P T E R E L E V E N...
Page 101: Troubleshooting And Maintenance

Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.
Page 102: Error Messages

FAX/MFC often identifies the problem and displays an error message. The table below explains the most common error messages. You can correct most problems by yourself. If you need additional help, call the Brother Fax-Back System. The paper is jammed in the printer. Unplug the power cord.
Page 103: Cover Open

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E CLEAN UP SCANNER The scanner is dirty; clean the white bar and the glass strip under the roller with isopropyl alcohol on a lint-free cloth.
Page 104

C H A P T E R T W E L V E Lock the levers back in place. Close the cover and press Front Cover Contact Brother Customer Service at USA: From within Canada: From within Montreal: 1-514-685-6464 (voice) The number you called does not answer or is busy.
Page 105: If You Are Having Difficulty With Your Fax/mfc

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E During cleaning, unplug the power cord. Try cleaning the white bar and the glass strip under the bar. If you still get a scanner error, contact Brother Customer Service at...
Page 106: Fax/mfc Does Not Answer When Called

C H A P T E R T W E L V E FAX/MFC Does Not Answer When Called Phone Line or Make sure the FAX/MFC is in the correct receiving mode for your setup (either Connections FAX, F/T or MSG CTR). Check for dial tone. If possible, call your FAX/MFC to hear it answer.
Page 107: Double Ring In F/t Mode

Double Ring in F/T Mode Handing Incoming The FAX/MFC knows the incoming call is not a fax so it is signaling you to answer Calls the telephone call. Pick up the FAX/MFC’s handset or answer from an extension phone and press your FAX/MFC’s Remote Deactivation Code (default setting is #51).
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C H A P T E R T W E L V E...
Page 109: Setting Up The Mfc 1870mc

This chapter takes you through each step of the installation process. Read it carefully to ensure a problem-free installation. Package Contents Before you begin the Multi-Function Link installation, please check the contents of your package: Brother CD-ROM Multi-Function Link Cable and PC I/F Box Warranty, Upgrade and Licensing Materials...
Page 110: Pc Configuration Requirements

® 3.1, 3.11, 95 or NT Available Serial port Position your Brother MFC near your personal computer CPU (maximum distance of approximately 5-6 feet). Make sure the power to the PC is switched off and the MFC is unplugged. Connect the RJ-8 connector of the Multi-Function Link Cable to the side of your Brother MFC in the jack labeled PC I/F.
Page 111: Available Options

This is a page of all Brother support numbers. Brother Web Link Brother WEB Link visits the Internet Brother Home Page on the World Wide Web. You can find more information about Brother products, from product specifications sheets to Frequently Asked Questions (FAQ’s). You must have service with an Internet service provider.
Page 112: Installing The Multi-function Link Software

The Brother software will run the appropriate install program. The Brother software will identify your Windows automatically run the appropriate install program for your version of Windows Insert the Brother CD-ROM into your CD-ROM drive and access the Installation Window. Enter the command for your version of Windows Select the option “Install Multi-Function Link Software”.
Page 113: Viewing On-line Documentation

S E T T I N G U P T H E M F C 1 8 7 0 M C O R M F C 1 9 7 0 M C A N D C O M P U T E R T O W O R K T O G E T H E R The Software Installation window will appear.
Page 114

C H A P T E R T H I R T E E N...
Page 115: Using The Multi-function Link Software

1870MC and MFC 1970MC Only) Introduction This chapter outlines the basics of the Brother software, so you can get started using the Multi-Function Link software. Detailed installation and setup instruc- tions are in the On-Line Documentation section of the Brother CD-ROM that is included with your MFC.
Page 116: Multi-function Link

It also contains an electronic Phone Book program and a Log Manager that maintains a record of all PC fax transactions. The Main Menu can be accessed through the Brother Multi-Function Link program group. Visioneer PaperPort LE Visioneer PaperPort LE for Brother is a document management application.
Page 117: Sending A Fax From Your Pc

U S I N G T H E M U L T I - F U N C T I O N L I N K S O F T W A R E ( F O R M F C 1 8 7 0 M C A N D M F C 1 9 7 0 M C O N L Y ) Sending a Fax from Your PC Sending a Quick Fax A QuickFax is a cover page only fax with a message.
Page 118: Sending A Fax From A Windows Application

Click on the Attachments... button to add any file(s) you want to fax with it. Click the Send Fax button. Create the document in a Windows Select Brother MFL Fax as your printer. Select the Print command to begin the fax transmission. The Fax Sending dialog box will appear : ®...
Page 119: Receiving Faxes Into The Pc

U S I N G T H E M U L T I - F U N C T I O N L I N K S O F T W A R E ( F O R M F C 1 8 7 0 M C A N D M F C 1 9 7 0 M C O N L Y ) Receiving Faxes into the PC To receive faxes into your PC through the MFC, you must first connect your MFC Using the...
Page 120: Checklist For The Mfc

C H A P T E R F O U R T E E N Checklist for the MFC: The default setting for MF Link mode is PC PRIMARY in this setting all faxes will be routed into the PC unless it is not turned on. If the PC is turned off, incoming faxes will be printed on the MFC.
Page 121: Scanning A Document

TWAIN scanning. These applications include popular programs like Adobe Photoshop, Aldus Pagemaker, Corel Draw and many more. To choose the Brother Multi-Function Link as your scanner driver, select it under the “Select scanner” or “Select source” option in your software.
Page 122: Resolution

C H A P T E R F O U R T E E N Set the following options based on each document to be scanned, then click the SCAN button to start scanning. Resolution You can choose one of three resolutions, 200 DPI STD, 200 DPI FINE or 400 DPI S.FINE.
Page 123: Multi-function Link (option)

Windows applications in your computer. Multi-Function Link is available at most Brother retailers. If you cannot find it, you can order Multi-Function Link directly from Brother. The item number is PCI-1.
Page 124

C H A P T E R F I F T E E N...
Page 125: Glossary

Delayed Fax Sends your fax at a later time that day. Distinctive Ring A service purchased from the Telephone Company that provides another phone number on an existing phone line. The Brother FAX/ MFC uses the new number to simulate a dedicated fax line.
Page 126

G L O S S A R Y ECM (Error Correction Mode) Detects errors during fax transmission and resends the page(s) of the document that had an error. F/T Ring Time The length of time the FAX/MFC rings (when the answer mode setting is FAX/TEL) to notify you to pick up a voice call that it answered.
Page 127

Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines. Paging Feature enables your fax unit to call your pager when a fax and/or a voice message is received into its memory. Pause Allows you to place a 3.5 second delay in the dialing sequence stored on One Touch and Speed Dial numbers.
Page 128

G L O S S A R Y Tone A form of dialing on the telephone line used for Touch Tone telephones. transmission The process of sending documents over the phone lines from your FAX/MFC to the receiving fax machine. User Option List A printed report that shows the current settings of your FAX/ MFC.
Page 129: Speciﬁcations

12.3 lb / 5.6 kg Weight * “Pages” refers to the “Brother Standard chart no. 1” (a typical business letter, Standard resolution). Specifications are subject to change for improvement without prior notice. S P E C I F I C A T I O N S Standard —...
Page 130: Index

Broadcasting ... 23, 24, 45 Brother Bulletin Board ... 93, 126 Brother Customer Service... 96, 97 126 Brother Fax-Back System ... 20, 93, 94, 126 Brother Home Page ... 93, 126 Call Back Message ... 20, 48, 49, 83 CALL PICKUP ... 53 Call Reservation ...
Page 131

F/T (Fax/Tel) Mode ... 2, 28, 33, 35, 36, 37, 50, 52, 99 F/T (Fax/Tel) Ring Time ... 28, 33, 36, 50 Fax Forwarding ... 29, 66, 67, 71 Fax Tones and Handshake ... 2 Fax-Back System ... 20, 93, 126 FCC Notices ...
Page 132

I N D E X Personal Mailbox ... 65, 73, 76 Personal Mailbox memo ... 78 Personal Mailbox Remote Retrieval ... 78 PBXs ... 13 Photo ... 32, 56 PIN ... 66, 67 Playing Messages ... 63 Poll Waiting ... 49, 55 Polling ...
Page 133

Volume ... 62, 63, 66 Warranties ... 90 ® Windows 3.1 or 3.11 ... 102, 104 ® Windows 95 ... 102, 104 ® Windows NT Workstation Version 4.0 ... 102, 104 World Wide Web ... 93, 103, 126 I N D E X...
Page 134: Brother Numbers

Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.
Page 135: Ordering Accessories And Supplies

Supplies For the best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother.
Page 136

Brother International Corporation (Canada) Ltd. Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA or CANADA only. We can not recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your fax machine may not be compatible with the power available in foreign countries.

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