Troubleshooting - Abbott Merlin 2 PCS User Manual

2 patient care system
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WARNING: Do not autoclave, radiation sterilize, or clean ultrasonically or with chemical
solutions.
Do not attempt to sterilize the Merlin™ PSA, the Merlin Antenna, or the Merlin 2 PCS
itself.
NOTE: You can place the Merlin Antenna or the inductive telemetry wand inside a sterile
glove or bag.

Troubleshooting

Start-Up Problems
Possible Causes
Failure to start is most commonly caused by a lack of power.
Solutions
Check that the grounded mains outlet is working and the Merlin™ 2 PCS power cord (or
other medical grade power cord) is plugged in properly.
Check that the Merlin 2 PCS power cord (or other medical grade power cord) is plugged into
the back of the Merlin 2 PCS and the Merlin 2 PCS power switch is on.
Check both fuses. Remove the power cord, place a finger under the middle of the fuse
holder, and lift the catch until the fuse holder clicks and pops out. If either fuse is blown,
replace it with the appropriate fuse (see Electrical Specifications (page 21)), plug the unit in,
and turn on the power. If the fuse blows again, contact the Abbott Medical Technical
Support department (page 2).
System Errors
If a software problem occurs, the Merlin™ 2 PCS displays a message indicating that a system
error has occurred and information indicating the origin of the problem. The system displays this
message until you reboot by turning the Merlin 2 PCS off and then on. Before turning the
Merlin 2 PCS off, record the information. All data from the current programming session will be
lost. If the problem persists, contact the Abbott Medical Technical Support department (page 2).
Power Failure
If power to the Merlin™ 2 PCS is lost during a critical telemetry operation (for example, parameter
programming), check the parameter settings and reprogram the device to ensure that the settings
are at the desired values.
Lock-Up
If the screen freezes during normal operation or if the screen blacks out, a lockup may have
occurred.
Possible Causes
Lockup may be caused by a variety of software execution problems, voltage transients, or input
errors.
Solutions
If you suspect a lockup:
1.
Remove the telemetry wand from the patient's chest to break telemetry.
2.
Re-boot the Merlin™ 2 PCS: Turn off the power. Wait five full seconds. Turn on the power
18

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