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Nautilus Hyosung MoniMax 5100T Operator's Manual

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MoniMax 5100T Operator Manual
Copyrightⓒ Nautilus Hyosung Inc. 2005·2006·2007·2008·2009 All right reserved

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Summary of Contents for Nautilus Hyosung MoniMax 5100T

  • Page 1 MoniMax 5100T Operator Manual Copyrightⓒ Nautilus Hyosung Inc. 2005·2006·2007·2008·2009 All right reserved...
  • Page 2 Coupon (page 5-33) Coupon X Setup (page 5-34) System Setup (page 5-36) ATM IP Setup (page 5-43) ATM Static IP Setup (page 5-44) RCOPY (page 5-49) Log RCOPY (page 5-50) Adding “Option B. MoniMax 5100T H-SPL QUICK USER GUIDE” (page 5-61)
  • Page 3 MoniMax 5100T Date Page Version Description of Change Updating “Option A. Operator Functions with NDC” February 2008 Chapter 5 (page 5-51) Adding NDC Supervisor Screen Map Modifying screen and description of Chapter 5. Chapter 5 March 2008 - 22.1 of 5-61 page Chapter 6 - 22.2 and 22.3 of 5-62 page...

  • Page 4: Table Of Contents

    MoniMax 5100T Table of Contents 1. Introduction 1.1 About the MoniMax 5100T ················································································1-2 1.2 Basic Features ·····································································································1-2 1.3 What is in this Manual ·························································································1-4 1.4 Terminologies ······································································································1-5 2. Precautions for Safety 2.1 Overview ··············································································································2-2 2.2 Description of Precaution Symbols ···································································2-3 3.
  • Page 5 B.6 Change Password for execution program ·············································· B-7 Option C. Operator Function of H-SPL C.1 Operator Function of H-SPL ·········································································· C-4 C.2 MoniMax 5100T H-SPL Quick User Guide ························································· C-12 Option D. Operator Function of T-SPL D.1 Supervisor Menu ·························································································· D-4 D.2 Replenish ········································································································...
  • Page 6 D.5 Diagnostic ························································································· D-14 D.6 Report ······································································································ D-14 D.7 RCOPY ······················································································· D-16 7. Appendix A. Summary of Specification for MoniMax 5100T ···················································7-2 B. Bill Conditions ····································································································· 7-4 C. Receipt Paper Specifications ···············································································7-9 D. Magnetic Card Specifications ··············································································7-13 E. Error Codes Table ··························································································7-14...

  • Page 7: Introduction

    MoniMax 5100T 1. Introduction Chapter 1. Introduction...

  • Page 8: About The Monimax 5100T

    Whether installed as a walk-up or drive-through, MoniMax 5100T offers solid, weatherized construction while its compact architecture allows flexibility in mounting. The MoniMax 5100T is easy to use, easy to service and is able to support customer’s needs.
  • Page 9 MoniMax 5100T 1. Introduction Function key compatible with NDC Supporting enormous bill capacity up to 8,000 notes in cash dispenser (Optional) Supporting U.S. and international currency types Dip card reader Semi-automated receipt paper loading for operator’s convenience Support a rear operator panel for operator’s convenience...

  • Page 10: What Is In This Manual

    MoniMax 5100T 1. Introduction 1.3 What is in this manual This MoniMax 5100T Manual contains all information needed for normal operational use. This manual contains Unit Specifications, Opening & Closing Procedures, Operator Functions(Supervisor Screen), Error Recovery, etc. Some of the information in this manual may be subsequently updated based on the...

  • Page 11: Terminologies

    MoniMax 5100T 1. Introduction 1.4 Terminologies CE : Control Electronics LCD : Liquid Crystal Display PNC : Panel Control Board AD board : Analog Digital Board OSD board : On Screen Display Board OPL : Operation Panel and Handling Screen for Customer...

  • Page 12: Precautions For Safety

    MoniMax 5100T 2. Precautions for Safety Chapter 2. Precautions for Safety...

  • Page 13: Overview

    MoniMax 5100T 2. Precautions for Safety 2. Precautions for Safety 2.1 Overview Common Precaution for Safety Precautions outlined this manual provide information on safe and proper handling of the product. Non-compliance of the precautions may result in injury or damage to the product.

  • Page 14: Description Of Precaution Symbols

    MoniMax 5100T 2. Precautions for Safety 2.2 Description of Precaution Symbols Symbol Description Electrical Shock • Do not remove cover. Only a maintenance engineer is allowed to open the cover. • Do not touch. You may receive electric shock. • Make sure to turn off the power when servicing the equipment.
  • Page 15 MoniMax 5100T 2. Precautions for Safety Symbol Description Unplug the Equipment • Stop using the equipment immediately if it smokes, emits an unusual smell, makes abnormal sounds, or if liquids or other foreign materials enter the equipment. • If the above-mentioned abnormalities occur, immediately turn off the power, unplug the equipment and contact the service center.

  • Page 16: Hardware Specifications

    MoniMax 5100T 3. Hardware Specifications Chapter 3. Hardware Specifications 3- 1...

  • Page 17: Dimensions

    MoniMax 5100T 3. Hardware Specifications 3. Hardware Specifications Dimensions (1) Adjustor Type ※ Note 1) The unit is millimeter and inch with [ ] . 2) 1 inch equals 25.4mm Fig. 3.1(a) Dimensions for Adjustor Type 3- 2...
  • Page 18 MoniMax 5100T 3. Hardware Specifications (2) Non Adjustor Type Fig. 3.1(b) Dimensions for Non Adjustor Type 3- 3...

  • Page 19: Component Locations

    MoniMax 5100T 3. Hardware Specifications 3.2 Component Locations Front view 3.2 Component Location (Front) Fig. 1. Lighted Top Panel 5. Flicker 2. LCD & Customer Keypad 6. Card Reader Slot 3. Cash Tray 7. Earphone Jack 4. Slip Printer Slot 8.
  • Page 20 MoniMax 5100T 3. Hardware Specifications Rear view Fig. 3.3 Component Location (Back) 1. Rear Operator Panel 5. Power Supply 2. Receipt Printer 6. Control Electronics 3. Vault Door 7. Cash Dispenser 4. Battery 8. Cash Cassette 3- 5...

  • Page 21: Lcd & Customer Keypad

    MoniMax 5100T 3. Hardware Specifications 3.3 LCD & Customer Keypad Fig 3.4 LCD & Customer Keypad Display Screen Size : 10.4″ TFT LCD Resolution : 800 × 600 pixels (SVGA) Brightness : 400 cd/m², 1,500 cd/m² (Optional) Privacy filter optional...

  • Page 22: Cdu (Cash Dispensing Unit)

    MoniMax 5100T 3. Hardware Specifications 3.4 CDU (Cash Dispensing Unit) Fig. 3.5 CDU Cash Dispenser Unit Friction feed cash dispensing unit Dispensing speed : 4 notes/second Capacity of 2,000 new notes per cassette. Reject bin with capacity of 200 notes...

  • Page 23: Spr (Slip Printer/Receipt Printer)

    MoniMax 5100T 3. Hardware Specifications 3.5 SPR (Slip Printer/Receipt Printer) Fig. 3.6 SPR (Receipt Printer) Receipt Printer Thermal line printer with cutter 100 mm/second printing speed 40 characters/line printing 2,500 transactions/roll Semi-automatic roll paper setting Printing available within 80.0mm of paper width Support ‘black mark’...

  • Page 24: Mcu (Magnetic Card Unit)

    MoniMax 5100T 3. Hardware Specifications 3.6 MCU (Magnetic Card Unit) Fig. 3.7 MCU (Magnetic Card Unit) Magnetic Card Unit Dip type Card Reader (ISO Track 1 & 2) How to read card : Dip in card fully and take out Readable taking out speed : 6 inches ~ 39.3 inches/second...

  • Page 25: Control Electronics

    MoniMax 5100T 3. Hardware Specifications 3.7 Control Electronics Fig. 3.8 Control Electronics Pentium-4 2.0 Ghz CPU Windows XP Professional 256 MB Memory, 80GB HDD, CD-ROM IPCI-3 Expansion slots, 8 Serial ports, 4 USB ports TCP/IP (LAN) Modem : 56kbps dial-up modem...

  • Page 26: Power Supply

    MoniMax 5100T 3. Hardware Specifications 3.8 Power Supply Status LED Stand-by Selection Battery Main Power Switch Switch Switch Switch Fig. 3.9 Power Supply Specification Specification Inlet Filter Rating 250Vac 6A Input Voltage 110/220Vac ±20% Frequency 47 ~ 63Hz (Normal: 50/60Hz)
  • Page 27 MoniMax 5100T 3. Hardware Specifications • Turning power on 1) Turn on Battery Switch. In case of power failure or blackout on ATM, this battery switch enables the customer to guarantee at least more than one transaction 2) Turn on Main Power Switch 3) Push up the Standby Switch •...

  • Page 28: Rear Operator Panel

    MoniMax 5100T 3. Hardware Specifications 3.9 Rear Operator Panel Fig. 3.10 Enhanced Operator Panel Controller : INTEL 80C186EB-25 ( 50MHz CLOCK) LCD Display : 320 X 240 (5.7 inch) Memory : Flash Memory 4Mbit (256K Byte), Flash Memory 32MBit (4Mbyte),...

  • Page 29: Operating Environment

    This circuit cannot be shared with any other equipment. Phone Line Requirements The MoniMax 5100T ATM must be connected to a dedicated phone line. This line must be a direct dial “tone” or “pulse” line that is equipped with a standard telephone wall jack (RJ-11).

  • Page 30: Operating Instructions

    MoniMax 5100T 4. Operating Instructions Chapter 4. Operating Instructions 4- 1...

  • Page 31: Opening And Closing The Doors

    MoniMax 5100T 4. Operating Instructions 4. Operating Instructions 4.1 Opening and Closing the Doors 1) Turn the Dial left (CCW) until the letters "EC” (Enter Combination) appear on the LCD 2) Enter the factory combination of 50-25-50 by sequentially pressing those six buttons. The LCD will display these number as they are entered.
  • Page 32 MoniMax 5100T 4. Operating Instructions 4) Turn the Dial right (CW) until it stops. The lock’s bolt is now retracted and the lock is open 5) Turn the handle left (CCW) and open the door 6) Turning the dial left (CCW) will extend the lock’s bolt to close the door.

  • Page 33: Replenishing The Cash Cassette

    MoniMax 5100T 4. Operating Instructions 4.2 Replenishing the Cash Cassette 1) Holding the cassette handle wth one hand and supporting the cash cassette from bottom with the other hand, lift it up slightly and take out carefully. 2) Place the cash cassette on a flat level platform and turn the cassette key clockwise to unlock the cassette.
  • Page 34 MoniMax 5100T 4. Operating Instructions 4) Replenish the cassette with notes as shown in the left picture. 5) Unlatch lock the cash plate by pulling it again the latch and release it smoothly. NOTE : 1. Shuttle the notes so that the notes are not sticking together.
  • Page 35 MoniMax 5100T 4. Operating Instructions 6) Close the cassette cover and turn the cassette key counterclock-wise until it is locked, and remove the key when it is locked. 7) Holding the cassette handle with one hand and supporting the cassette from the bottom...

  • Page 36: Emptying The Cash In The Reject Box

    MoniMax 5100T 4. Operating Instructions 4.3 Emptying the Cash in the Reject Box 1) Insert the reject box key, turn it clockwise, and pull the lid to open. 2) Take bills out of the reject box Fig. 4.3 Emptying the cash in the reject box...

  • Page 37: Removing Jammed Bills

    MoniMax 5100T 4. Operating Instructions 4.4 Removing Jammed Bills 1) Pull the Cash Dispenser Unit forward while pressing the highlighted green button at the right corner of the plate. 2) Lift up the cover. 3) Check bills on the transport path of cash dispenser.
  • Page 38 MoniMax 5100T 4. Operating Instructions 4) Take it out from the side of the belt. Fig. 4.4 Removing Jammed Bills 4- 9...

  • Page 39: Loading The Receipt Paper

    MoniMax 5100T 4. Operating Instructions 4.5 Loading the Receipt Paper 1) Pull the receipt printer unit forward while pressing the highlighted green button at the right corner of the plate. Notes: 1. Load an intact paper roll. (Deformed roll may cause jamming.) 2.
  • Page 40 MoniMax 5100T 4. Operating Instructions 3) Mount the plastic rod onto the stand. Put Receipt paper on the guide with the printed surface facing upward 4) Roll up the receipt paper roll backward, as shown in the picture, and then pull it forward.
  • Page 41 MoniMax 5100T 4. Operating Instructions 4- 12...

  • Page 42: Removing Receipt(Slip) Paper Jammed

    MoniMax 5100T 4. Operating Instructions 4.6 Removing Receipt(Slip) Paper Jammed 1) Lift down the green lever to open the head of receipt printer. 2) Remove the receipt paper jammed inside, and set the receipt paper again. 3) Lift the printer head lever upward until it is locked.
  • Page 43 MoniMax 5100T 5. Operator Function Chapter 5. Operator Function...

  • Page 44: Operator Functions

    MoniMax 5100T 5. Operator Function 5. Operator Function 5.1 PASSWORD FOR ENTERING SUPERVISOR MODE All MoniMax machines use Operator Function. But the way to enter Supervisor mode is different depending on the Supervisor device type.) If using front screen, you should press the ENTER, CLEAR, CANCEL 1,2 and 3 keys in order.

  • Page 45: Supervisor Menu

    MoniMax 5100T 5. Operator Function [Touch Machine] [No Touch Machine] 5.2 SUPERVISOR MENU The following screen below is the main screen of Supervisor mode. Supervisor mode in this machine is largely composed of ATM Status and Function. A. ATM Status...

  • Page 46: Replenish

    MoniMax 5100T 5. Operator Function 17) The media status of 3rd Cassette 18) The media status of 4th Cassette 19) reject box status(rejected count) 20) Retracted card Count (Only for Motor driven Card Reader) 21) The media status of Receipt Printer...
  • Page 47 MoniMax 5100T 5. Operator Function 5.3 REPLENISH This menu contains TOTAL, ADD CASH, and PRINT CASH . Please press each button on this menu to go to next screen. To go back to the previous screen, just press the CANCEL key in pinpad.
  • Page 48 MoniMax 5100T 5. Operator Function 5.3.2 ADD CASH By pressing button on this menu, you can select cassette to add note count. (Cassette numbers are designated from top to bottom). Enter the note count you want to add. The each note count you enter must not exceed the maximum note count.
  • Page 49 MoniMax 5100T 5. Operator Function 5.4 CONFIGURE This menu contains HOST SETUP, TRANSACTION SETUP, CUSTOMER SETUP and SYSTEM SETUP. Please press each button on this menu to go to the next screen. To go back to the previous screen, just press the CANCEL key in pinpad...
  • Page 50 MoniMax 5100T 5. Operator Function Display of HOST SETUP menu for supporting TCPIP ☞ [Touch Machine] [No Touch Machine] 5.4.1.1 TELEPHONE NUMBER This menu is to set up telephone number if host uses dialup. If you press each button on this menu, phone number of host can be input. You can input number and “,”...
  • Page 51 MoniMax 5100T 5. Operator Function 5.4.1.2 HOST IP SETUP This menu is to set up IP(or URL) and port of Host when using TCPIP and transfer to Host2 Name automatically in case of connection error. [Touch Machine] [No Touch Machine] 1) USE URL function is to set up Host address by IP or URL.
  • Page 52 MoniMax 5100T 5. Operator Function 5.4.1.3 HEALTH CHECK MESSAGE If you press HOST SEND button, either "ENABLE" or "DISABLE" can be selected. ATM sends its status periodically to the host when “HOST SEND” is set up to “ENABLE”. The interval is dependant on “MESSAGE SEND INTERVAL”.
  • Page 53 MoniMax 5100T 5. Operator Function Remote Monitor Screen to support TCPIP ☞ [Touch Machine] [No Touch Machine] 1) RMS EN/DISABLE function is to set up whether to connect to the RMS. The default option is “ENALBE”. 2) RMS STATUS SEND EN/DISABLE function is used to send status message to RMS in enable or in disable.
  • Page 54 MoniMax 5100T 5. Operator Function 4) RMS IP SETUP function is to set up information of host to connect with RMS. If you press each button on this menu, you can set up various information. [Touch Machine] [No Touch Machine] Below items are to set up to communicate with RMS when supporting TCPIP - USE URL function is to set up RMS address as IP or URL.
  • Page 55 MoniMax 5100T 5. Operator Function saved on ATM when making a call to ATM by RMS and put down the call . The RETRY COUNT function is to set up the number of times to attempt “CALL BACK” [Touch Machine] [No Touch Machine] 5.4.1.5 TERMINAL NUMBER...
  • Page 56 MoniMax 5100T 5. Operator Function is saved by pressing CONFIRM button, on the other hand, to go back to the previous screen, just press the CANCEL key in pinpad. [Touch Machine] [No Touch Machine] 5.4.1.7 SERIAL NUMBER This function is used to set the Machine Serial Number. The machine serial number can be inputted up to 1~10 digits.
  • Page 57 MoniMax 5100T 5. Operator Function 5.4.2 TRANSACTION SETUP This transaction setup menu contains DISPENSE LIMIT, LOW CURRENCY CHECK, FAST CASH and DENOMINATION. You can enter each sub menu by pressing each button. To go back to the previous screen, just press the CANCEL key in pinpad.
  • Page 58 MoniMax 5100T 5. Operator Function [Touch Machine] [No Touch Machine] 4) SET DENOMINATION function is used to set the denomination of note to be set in the cassette. You can set the denomination about each cassette in this menu. The menu button will be disabled if corresponding cassette is not supported.
  • Page 59 MoniMax 5100T 5. Operator Function [Touch Machine] [No Touch Machine] 5.4.3.1 CHANGE MESSAGE CHANGE MESSAGE menu has each of six sub menu, but VFD TEXT function is supported only on Mx5100, and WELCOME, STORE, MARKETING functions are supported when STANDARD3 message format is used. If you press the RECEIPT HEADER&TAIL button, the current display will be changed into the RECEIPT HEADER&TAIL.
  • Page 60 MoniMax 5100T 5. Operator Function [Touch Machine] [No Touch Machine] 1) RECEIPT HEADER & TAIL RECEIPT has function of guide comment and explanation in the HEADER and TAIL. If you push the HEADER1, you can enter the message on the HEADER 1, As the same as HEADER1, you can push and insert the message on the HEADER 2.
  • Page 61 MoniMax 5100T 5. Operator Function 2) RECEIPT ADDRESS & PHONE NUMBER RECEIPT has function as setting the information of ADDRESS and PHONE NUMBER. You can enter the message when you push the ADDRESS 1. And in case of pushing ADDRESS 2, you can insert the message in ADDRESS 2.
  • Page 62 MoniMax 5100T 5. Operator Function 4) WELCOME WELCOME has a function for setting the welcome message displaying on the main screen. This function is used only on STANDARD3 message format. You can edit the message when you push the WELCOME1 ~ WELCOME4. Maximum welcome message size is 30 characters.
  • Page 63 MoniMax 5100T 5. Operator Function [Touch Machine] [No Touch Machine] 5) MARKETING MARKETING has a function for setting the marketing message printed on the receipt. This function is used only on STANDARD3 message format. You can edit the message when you push the MARKETING1 ~ MARKETING4. Maximum marketing message size is 40 characters.
  • Page 64 MoniMax 5100T 5. Operator Function 5.4.3.2 SURCHARGE MODE The SURCHARGE MODE contains the enable/disable of the surcharge warning screen, setting the surcharge amount, surcharge owner and surcharge owner print. When the SURCHARGE MODE is disabled, the surcharge warning message will not be displayed and when the SURCHARGE MODE is enabled, the surcharge amount and owner name will be displayed in the surcharge warning screen during transaction.
  • Page 65 MoniMax 5100T 5. Operator Function [Touch Machine] [No Touch Machine] 5.4.3.4 OPTIONAL FUNC The “OPTIONAL FUNC” is used to set up PRE DIALING, BALANCE AT START and ENVELOPE NO. SCREEN. If a operator enables PRE DIALING function, the time for connection to the host server occurs earlier than normal.
  • Page 66 MoniMax 5100T 5. Operator Function 5.4.3.5 SELECT HOST This menu is necessary to communicate with Host. It contains COMMUNICATION, MESSAGE FORMAT, EOT OPTION, TCPIP TYPE, STANDARD 3 OPTION and REVERSAL RETRY COUNT. [Touch Machine] [No Touch Machine] 1) COMMUNICATION This is to set up a type of line to communicate with Host. Select DIALUP or TCPIP. In case of setting up DIALUP, communicate with host using modem.
  • Page 67 MoniMax 5100T 5. Operator Function STATUS will be changed “ENABLE” automatically. [NOTE] In case of selecting “INSERVICE” on OP MAIN, if the value of COMMUNICATION is different from the value of COMMUNICATION when entering OP, exit OP and execute reboot.
  • Page 68 MoniMax 5100T 5. Operator Function [Touch Machine] [No Touch Machine] - When the type of EOT option is set as EOT_REQUIRED; This processes withdrawal/reversal as transaction error in case of not receiving EOT because of disconnection or timeout. (In case of withdrawal, sending reversal.) - When the type of EOT option is set as LYNK, ELAN or FPTS;...
  • Page 69 MoniMax 5100T 5. Operator Function [Touch Machine] [No Touch Machine] - VISA FRAMED is Executing communication using VISA flow when connecting to host using TCPIP. - STANDARD is Executing communication using STANDARD flow when connecting to host using TCPIP. - ACK CONTROLLED is Executing communication using ACK CONTROLLED when connecting to host using TCPIP.
  • Page 70 MoniMax 5100T 5. Operator Function [Touch Machine] [No Touch Machine] 6) REVERSAL RETRY COUNT REVERSAL RETRY COUNT function is used to set the try count of reversal transaction. CURRENT REVERSAL RETRY COUNT displays count of current setting value. You can enter the count and then press CONFIRM(or ENTER) if you want to change try count of reversal transaction.
  • Page 71 MoniMax 5100T 5. Operator Function [Touch Machine] [No Touch Machine] AD FILE COPY is used for copying advertisement files, such as *.jpg, *.swf, from root directory of CD media or USB storage to ATM machine. If the same file is located in ATM machine, the file is replaced with new one.
  • Page 72 MoniMax 5100T 5. Operator Function [Touch Machine] [No Touch Machine] SWF VOLUEM is for adjusting volume of movie advertisements and JPG RESOLUTION is for size of ads. “FULL” value at JPG RESOLUTION item means full size of advertisements in screens and “PART” is for ads at the center position in screens.
  • Page 73 MoniMax 5100T 5. Operator Function 5.4.3.8 SUB ADVERTISEMENT MANAGEMENT This menu screen is to set properties for advertisements during transactions with host server. Maximum number of image ads is 6. [Touch Machine] [No Touch Machine] INTERVAL is for time duration of displaying each advertisement.
  • Page 74 MoniMax 5100T 5. Operator Function 5.4.3.9 COUPON This is providing a function to set up whether to use COUPON1~COUPON6 or not. [Touch Machine] [No Touch Machine] Pressing each button on this menu sets up whether to use COUPON1 ~ COUPON6 or not, and COUPON message to be shown on the receipt.
  • Page 75 MoniMax 5100T 5. Operator Function 5.4.4 SYSTEM SETUP This system setup menu contains SET CLOCK, CHANGE PASSWORD, SPEAKER VOLUME, MODEM SETUP(ATM IP SETUP), LANGUAGE ENABLE/ DISABLE, MODEM TEST and RMS RING COUNT. Please press each button on this menu to go to the next screen. To go back to the previous screen, just press the CANCEL key in pinpad SYSTEM SETUP Screen to support Dialup ☞...
  • Page 76 MoniMax 5100T 5. Operator Function 5.4.4.1 SET CLOCK You can set system date and time by pressing YEAR, MONTH, DAY, HOUR, MINUTE button. If you press each menu, the cursor will be positioned and you can change the value. This value is saved by pressing CONFIRM button, on the other hand, to go back to the previous screen, just press the CANCEL key in pinpad.
  • Page 77 MoniMax 5100T 5. Operator Function 1) OPERATOR PASSWORD This menu enables you to change current operator password as new one. To change the current password, you should input the proper one in current password field. The factory default value of operator password is "111111".
  • Page 78 MoniMax 5100T 5. Operator Function current password, you should input the proper one in current password field. The factory default value of service password is "222222". [Touch Machine] [No Touch Machine] 5.4.4.3 SPEAKER VOL The SPEAKER VOLUME function is used to set speaker volume by using DOWN and UP buttons.
  • Page 79 MoniMax 5100T 5. Operator Function dialing connecting. Service personnel can check the dialing if it is normal or abnormal with this function in the speaker out on state. The factory default is “OFF” [Touch Machine] [No Touch Machine] 5.4.4.5 LANGUAGE EN/DISABLE You can select language type to be displayed in screen.
  • Page 80 MoniMax 5100T 5. Operator Function 5.4.4.6 MODEM TEST This function is used to set the telephone number and used to perform the modem reset test. Number and “,” character can be input up to 1~20 digits by using '<' or '>'. This value is saved by pressing CONFIRM button, on the other hand, to go back to the previous screen, just press the CANCEL key in pinpad.
  • Page 81 MoniMax 5100T 5. Operator Function static IP. If you change DHCP value from “ENABLE” to “DISABLE”, you should be setting up static IP again in the ATM STATIC IP SETUP. ATM STATIC IP SETUP is necessary to set up ATM information to connect to host using TCPIP.
  • Page 82 MoniMax 5100T 5. Operator Function [Touch Machine] [No Touch Machine] 5.5.1 PRINT BY DATE Journal can be printed out to the receipt for record keeping purpose. The PRINT BY DATE function is used to print out during some periods when you want to know journal data. If you want to stop printing, you may stop it by pressing CANCEL key.
  • Page 83 MoniMax 5100T 5. Operator Function [Touch Machine] [No Touch Machine] 5.5.3 VIEW You can see the various kinds of journal data by using each field and button. The VIEW function is used to display the Journal data on the customer screen. The Journal record will be displayed on the screen.
  • Page 84 MoniMax 5100T 5. Operator Function [Touch Machine] [No Touch Machine] 5.5.4 PRINT LAST X The PRINT LAST X function is used to print out recent journal data. If you want to print recent journal data, enter the count of data you want on JOURNAL main screen and then press ENTER key.
  • Page 85 MoniMax 5100T 5. Operator Function [Touch Machine] [No Touch Machine] 5.7.1 ERROR CODE ERROR CODE offers detailed descriptions of error codes and way to deal with the errors on a working ATM machine. [Touch Machine] [No Touch Machine] PREV/NEXT buttons are to navigate previous and next error codes one by one and PREV 10/NEXT 10 are to do by 10 EA..
  • Page 86 MoniMax 5100T 5. Operator Function [Touch Machine] [No Touch Machine] 5.7.2 ERROR SUM ERROR SUMMARY menu offers a statistics of error codes on an ATM machine. The kind and number of error codes which have occurred on an ATM. [Touch Machine]...
  • Page 87 MoniMax 5100T 5. Operator Function 5.7.1 SW VERSION This menu shows each software version. Application, SPR EP, CDU EP, SPR SP, CDU SP, MCU SP and PIN SP’s versions will be displayed [Touch Machine] [No Touch Machine] 5.8 RCOPY You can back up journal data and log data you want in this menu. When JOURNAL RCOPY is selected, this data will copy in floppy disk or USB memory stick.
  • Page 88 MoniMax 5100T 5. Operator Function 5.8.1 JOURNAL RCOPY Copy EJ.mdb saved in D:\EJR\MDB to USB. 5.8.2 SW INSTALLATION You can install the software by using various storage device like floppy, USB drive, CD in this menu. [Touch Machine] [No Touch Machine] 5.8.3 LOG RCOPY...

  • Page 89: Operator Function With Ndc

    MoniMax 5100T 6. Operator Function Chapter 6. Operator Function with NDC 6- 1...

  • Page 90: Entering Op Mode (Ndc Machine)

    8. Error Code 99. Go In Service 9. Log Copy MoniMax 5100T Supervisor Screen Map 6.1 Entering OP Mode (NDC Machine) To enter the Supervisor Main Screen from Service Screen, Enter the Operator Password and then press ENTER button. If the wrong password is entered, the screen will remain without changing the Supervisor Main Screen.

  • Page 91: Main Screen

    MoniMax 5100T 6. Operator Function In Service E N T E R P W D "111111" Enter Supervisor Main < S U P E R V I S O R > S E L 6.2 Main Screen Supervisor Main screen <...
  • Page 92 MoniMax 5100T 6. Operator Function 4. 2 Display Cash * Cancel Key to return It displays cash count on NH-1000 screen. To see other cassettes, you can go back and forth by pushing “Enter” button. First line shows current note count in the cassette.
  • Page 93 MoniMax 5100T 6. Operator Function 4.12 Add Cash C A S T 1 : 1 0 0 0 C A S T 2 : 2 0 0 0 C N T C N T Val + ENT Val + ENT...
  • Page 94 MoniMax 5100T 6. Operator Function 5. 2 Init LUNO I N I T L U N O C O M P L E T E D * Cancel Key to return W A I T . . . It sets LUNO value to zero.
  • Page 95 MoniMax 5100T 6. Operator Function 5. 5 Reset Configuration ID P L E A S E W A I T . . C O M P L E T E D * Cancel Key to return Reset configuration ID to download configuration data from host 5.
  • Page 96 MoniMax 5100T 6. Operator Function Scenario #2. A=Not Used, B=Not Used, C=USD 20, D=Not Used < SET NOTE VALUE > a. Press ENTER for note type 1(=A) b. Press ENTER for note type 2(=B) d. Enter 20 for note type 3(=C), and press ENTER e.
  • Page 97 MoniMax 5100T 6. Operator Function password. Please make sure that you should enter only new password of 6 -digit number. 6. Version Info < V E R S I O N > * Cancel Key to return S E L Version main 6.
  • Page 98 MoniMax 5100T 6. Operator Function 03102006 in the START screen then 03122006 in the END screen. You can input same END as START when you want copy for one day. 10. EJ Backup < E J B A C K U P >...
  • Page 99 MoniMax 5100T 6. Operator Function 10.2 Period EJ Backup * Cancel Key to return S T A R T : D D M M Y Y Y Y E N D : D D M M Y Y Y Y P L E A S E W A I T .
  • Page 100 MoniMax 5100T 6. Operator Function 21. 2 Host setting * Cancel Key to return E N T E R H O S T H O S T P O R T N O . C O M P L E T E D Set host IP and port number.
  • Page 101 MoniMax 5100T 6. Operator Function ※Example 127.0.0.1 -> 127000000001 22. 2 Subnet E N T E R A T M S U B N E T C O M P L E T E D * Cancel Key to return Set Subnet mask Enter 12 digit number button.
  • Page 102 MoniMax 5100T 6. Operator Function 23. Reboot Reboot terminal, Whenever you input host IP or ATM IP you should execute “Reboot” certainly. 24. Shut down Shut down terminal. After about 30 seconds switch off main power switch. If you press shut down switch for about 2 seconds, it acts as same as 24. Shut down menu.

  • Page 103: Option A. New Operator Function For Ndc Emulation

    MoniMax 5100T 6. Operator Function Option A. New Operator Function for NDC Emulation A.1 Overall Function Map A.1.1 Op function step OP FUNCTION STEP CLASSIFY Main Sub1 Sub2 1 CONFIGURE DISP CONFIG PRNT CONFIG INIT LUNO MACHINE NO DATE/TIME SET DATE...
  • Page 104 MoniMax 5100T 6. Operator Function OP FUNCTION STEP CLASSIFY Main Sub1 Sub2 GATEWAY EXECUTE X.25 LOCAL ADDRESS X.25 REMOTE ADDRESS CURRENT STATUS COMMUNICATION MODE ADVANCED MSG FORMAT LEN SIZE LEN FORMAT LEN ADJUST LEN OFFSET LEN EMBED 5 REBOOT O O O...
  • Page 105 MoniMax 5100T 6. Operator Function OP FUNCTION STEP CLASSIFY Main Sub1 Sub2 RESET ERROR CODE HISTORY 10 VFD OP MODE SETTING ONLINE CONNECTION SETTING INPUT MESSAGE (LOCAL) DISPLAY OPTION (LOCAL) SET MODE VFD 11 DIAGNOSTIC A.1.2 Main screen ※ This Operator manual is for TSPL.
  • Page 106 MoniMax 5100T 6. Operator Function 2. OPERATOR : Input the password to go to OPERATOR mode. The default password is ‘22222’. 3. TECHNICIAN : Input the password to go to TECHNICIAN mode. The default password is ‘33333’. 99. EXIT : The Exit menu takes you out of Supervisor mode.
  • Page 107 MoniMax 5100T 6. Operator Function A.2 Supervisor mode A.2.1 CONFIGURE A.2.1.1 DISP CONFIG 1. SUPERVISOR -> 1. CONFIGURE -> 1. DISP CONFIG - To display the configuration data like the screen below. - Configuration information consists of 3 screens. - First screen shows the information that is needed for the ATM’s operation.
  • Page 108 MoniMax 5100T 6. Operator Function - Second screen shows the network setting information for the ATM and the host. 6- 20...
  • Page 109 MoniMax 5100T 6. Operator Function - Third screen shows the denominations and the note values. A.2.1.2 PRNT CONFIG 1. SUPERVISOR -> 1. CONFIGURE -> 2. PRNT CONFIG - To print the contents of “1.DISP CONFIG” out on receipt paper. 6- 21...
  • Page 110 MoniMax 5100T 6. Operator Function A.2.1.3 INIT LUNO 1. SUPERVISOR -> 1. CONFIGURE -> 3. INIT LUNO - To Initialize the ‘LUNO’(Logical Unit Number). A.2.1.4 MACHINE NO. 1. SUPERVISOR -> 1. CONFIGURE -> 4. MACHINE NO - To display the current machine number and change it.
  • Page 111 MoniMax 5100T 6. Operator Function A.2.1.5 DATE/TIME 1. SUPERVISOR -> 1. CONFIGURE -> 5. DATE/TIME 1) SET DATE 1. SUPERVISOR -> 1. CONFIGURE -> 5. DATE/TIME -> 1. SET DATE - You can change the date in the Supervisor mode for the terminal.
  • Page 112 MoniMax 5100T 6. Operator Function 2) SET TIME 1. SUPERVISOR -> 1. CONFIGURE -> 5. DATE/TIME -> 2. SET TIME - You can change the time in the Supervisor mode for the terminal. But most of servers send the Terminal the time data of Host.
  • Page 113 MoniMax 5100T 6. Operator Function A.2.1.7 VOLUME 1. SUPERVISOR -> 1. CONFIGURE -> 7. VOLUME 1) VOLUME -> 1.SET IDLE VOLUME 1. SUPERVISOR -> 1. CONFIGURE -> 7. VOLUME -> 1. SET IDLE VOLUME - The Idle Volume is the main sound volume for the Terminal.
  • Page 114 MoniMax 5100T 6. Operator Function 2) VOLUME -> 2.SET WARN VOLUME 1. SUPERVISOR -> 1. CONFIGURE -> 7. VOLUME -> 2. SET WARN VOLUME - The Warn Volume is concerned with an alarm of the Terminal. A.2.1.8 SPACE LINE 1. SUPERVISOR -> 1. CONFIGURE -> 8. SPACE LINE...
  • Page 115 MoniMax 5100T 6. Operator Function A.2.1.9 SUPPORT MOVIE 1. SUPERVISOR -> 1. CONFIGURE -> 9. SUPPORT MOVIE - Set the display type for playing image or movie files during the idle state. . ATM : Display image and/or movie files only defined in the reserve.
  • Page 116 MoniMax 5100T 6. Operator Function A.2.1.11 NOTE VALUE 1. SUPERVISOR -> 1. CONFIGURE -> 11. NOTE VALUE - To select the Note value among the currency list. Make sure that these value, currency and denomination for each note type, must be the same as Host.
  • Page 117 MoniMax 5100T 6. Operator Function A.2.1.12 MAC FLAGS 1. SUPERVISOR -> 1. CONFIGURE -> 12. MAC FLAGS - To set up the MAC flags - This MAC flags are exactly the same as NCR’s - We support only Full MACing at the moment. Our recommendation for setting this value is as follow.
  • Page 118 MoniMax 5100T 6. Operator Function A.2.1.13 CASH UNIT MODE 1. SUPERVISOR -> 1. CONFIGURE -> 13. CASH UNIT MODE - Select either 1(LCU) or 2(PCU). If you select 1, cash unit mode will be set to the logical cash unit. If you choose 2, it will be set to the physical cash unit.
  • Page 119 MoniMax 5100T 6. Operator Function A.2.1.15 NOTE COUNTING 1. SUPERVISOR -> 1. CONFIGURE -> 15. NOTE COUNTING - Select 1(TRUE) to use Note Counting mode. Select 0(FALSE) Otherwise. - Operators don’t need to know about this menu. A.2.1.16 SCREEN 1. SUPERVISOR -> 1. CONFIGURE -> 16. SCREEN...
  • Page 120 MoniMax 5100T 6. Operator Function 1) SCREEN -> 1.SET CRT LAYOUT 1. SUPERVISOR -> 1. CONFIGURE -> 16. SCREEN -> 1. SET CRT LAYOUT - CRT Screen Layout can be set to either 32X16 or 40X20. (Default : 32X16) 2) SCREEN -> 2.SET FONT SIZE 1.
  • Page 121 MoniMax 5100T 6. Operator Function A.2.2 VERSION INFO - It shows SP & EP (Firmware) version number. - If you press ‘0’ ENTER, it prints out the version information on receipt paper. A.2.3 HOST NETWORK 6- 33...
  • Page 122 MoniMax 5100T 6. Operator Function .2.3.1 SET ATM TO CLIENT 1. SUPERVISOR -> 3. HOST NETWORK -> 1. SET ATM TO CLIENT - Enable this option if you would like to operate ATM as Client mode. A.2.3.2 HOST IP ADDRESS 1.
  • Page 123 MoniMax 5100T 6. Operator Function A.2.3.3 HOST PORT NUMBER 1. SUPERVISOR -> 3. HOST NETWORK -> 3. HOST PORT NUMBER - To set host port number. A.2.3.4 SET ATM TO SERVER 1. SUPERVISOR -> 3. HOST NETWORK -> 4. SET ATM TO SERVER...
  • Page 124 MoniMax 5100T 6. Operator Function A.2.3.5 LOCAL PORT NUMBER 1. SUPERVISOR -> 3. HOST NETWORK -> 5. LOCAL PORT NUMBER - To set host port number. A.2.3.6 CURRENT STATUS 1. SUPERVISOR -> 3. HOST NETWORK -> 6. CURRENT STATUS - It shows current setting info of Host.
  • Page 125 MoniMax 5100T 6. Operator Function A.2.4 ATM NETWORK A.2.4.1 IP ADDRESS 1. SUPERVISOR -> 4. ATM NETWORK -> 1. IP ADDRESS - To set up Terminal IP number to connect. Use “>” button to find out “.” character. 6- 37...
  • Page 126 MoniMax 5100T 6. Operator Function A.2.4.2 SUBNET 1. SUPERVISOR -> 4. ATM NETWORK -> 2. SUBNET - To set up Terminal Subnet mask to connect. Use “>” button to find out “.” character. A.2.4.3 GATEWAY 1. SUPERVISOR -> 4. ATM NETWORK -> 3. GATEWAY - To set up Terminal Gateway to connect.
  • Page 127 MoniMax 5100T 6. Operator Function A.2.4.4 EXECUTE 1. SUPERVISOR -> 4. ATM NETWORK -> 4. EXECUTE - Do necessarily this menu to apply all IP settings of Terminal. A.2.4.5 X.25 LOCAL ADDRESS 1. SUPERVISOR -> 4. ATM NETWORK -> 5. X.25 LOCAL ADDRESS - To set up terminal Local address for X.25.
  • Page 128 MoniMax 5100T 6. Operator Function A.2.4.6 X.25 REMOTE ADDRESS 1. SUPERVISOR -> 4. ATM NETWORK -> 6. REMOTE ADDRESS - To set up terminal Remote address for X.25. A.2.4.7 CURRENT STATUS 1. SUPERVISOR -> 4. ATM NETWORK -> 7. CURRENT STATUS - It displays current setting info of Host.
  • Page 129 MoniMax 5100T 6. Operator Function A.2.4.8 COMMUNICATION MODE 1. SUPERVISOR -> 4. ATM NETWORK -> 8. COMMUNICATION MODE - To select the Protocol type to connect the Host. A.2.4.9 ADVANCED 1. SUPERVISOR -> 4. ATM NETWORK -> 9. ADVANCED 6- 41...
  • Page 130 MoniMax 5100T 6. Operator Function - The values for these are exactly the same as NCR. Item Default Description Value 1 - Only received messages will be formatted 2 - Only transmitted messages will be formatted 3 - Both received and transmitted messages will be formatted.
  • Page 131 MoniMax 5100T 6. Operator Function 1) ADVANCED -> 1. MSGFORMAT 1. SUPERVISOR -> 4. ATM NETWORK -> 9. ADVANCED -> 1. MSG FORMAT 2) ADVANCED -> 2. LEN SIZE 1. SUPERVISOR -> 4. ATM NETWORK -> 9. ADVANCED -> 2. LEN SIZE...
  • Page 132 MoniMax 5100T 6. Operator Function 3) ADVANCED -> 3. LEN FORMAT 1. SUPERVISOR -> 4. ATM NETWORK -> 9. ADVANCED -> 3. LEN FORMAT 4) ADVANCED -> 4. LEN ADJUST 1. SUPERVISOR -> 4. ATM NETWORK -> 9. ADVANCED -> 4. LEN ADJUST...
  • Page 133 MoniMax 5100T 6. Operator Function 5) ADVANCED -> 5. LEN OFFSET 1. SUPERVISOR -> 4. ATM NETWORK -> 9. ADVANCED -> 5. LEN OFFSET 6) ADVANCED -> 6. LEN EMBED 1. SUPERVISOR -> 4. ATM NETWORK -> 9. ADVANCED -> 6. LEN EMBED...
  • Page 134 MoniMax 5100T 6. Operator Function A.2.5 REBOOT SYSTEM WILL BE REBOOTED A.2.6 CHANGE PASSWORD - Change the current password if you want. The default password is ‘s0987’. 6- 46...
  • Page 135 MoniMax 5100T 6. Operator Function A.3 Operator mode A.3.1 REPLENISH 6- 47...
  • Page 136 MoniMax 5100T 6. Operator Function A.3.1.1 DISP SPPLY 2. OPERATOR -> 1. REPLENISH -> 1. DISP SPPLY - It displays the current Supply status. A.3.1.2 PRNT SPPLY 2. OPERATOR -> 1. REPLENISH -> 2. PRNT SPPLY - To print the contents of “1. DISP SPPLY” out on receipt paper.
  • Page 137 MoniMax 5100T 6. Operator Function A.3.1.3 DISP CASH 2. OPERATOR -> 1. REPLENISH -> 3. DISP CASH - It displays both the current each cassette denomination and counter. A.3.1.4 PRNT CASH 2. OPERATOR -> 1. REPLENISH -> 4. PRNT CASH - To print the contents of “3.
  • Page 138 MoniMax 5100T 6. Operator Function A.3.1.5 CLR CARDS 2. OPERATOR -> 1. REPLENISH -> 5. CLR CARDS - Clear captured card item counts if the card reader of terminal is motor type. (Reset to 0) A.3.1.6 CLR DIV/REJ 2. OPERATOR -> 1. REPLENISH -> 6. CLR DIV/REJ - Clear deposited item counts.
  • Page 139 MoniMax 5100T 6. Operator Function A.3.1.7 TEST CARD 2. OPERATOR -> 1. REPLENISH -> 7. TEST CARD - Initialize the Card reader A.3.1.8 INIT RECPT 2. OPERATOR -> 1. REPLENISH -> 8. INIT RECPT - Initialize the Receipt printer. 6- 51...
  • Page 140 MoniMax 5100T 6. Operator Function A.3.1.9 TEST CASH 2. OPERATOR -> 1. REPLENISH -> 9. TEST CASH - Initialize the Cash Dispenser. A.3.1.10 ADD CASH 2. OPERATOR -> 1. REPLENISH -> 10. ADD CASH - Manage the cash balance in ATM.
  • Page 141 MoniMax 5100T 6. Operator Function A.3.1.11 CLR CASH 2. OPERATOR -> 1. REPLENISH -> 11. CLR CASH - Reset the amount of cash to zero in each cassette. A.3.1.12 SPVR TRANS 2. OPERATOR -> 1. REPLENISH -> 14. SPVR TRANS - Perform the admin transaction only if any configuration data are received from HOST.
  • Page 142 MoniMax 5100T 6. Operator Function A.3.2 EJ BACK UP A.3.2.1 TODAY EJ BACKUP EJ BACK UP -> 1. TODAY EJ BACKUP Copy the EJ file generated today into the inserted USB memory stick. A.3.2.2 PERIOD EJ BACKUP EJ BACK UP -> 2. PERIOD EJ BACKUP...
  • Page 143 MoniMax 5100T 6. Operator Function a. Enter the start date for the period b. Enter the end date for the period. 6- 55...
  • Page 144 MoniMax 5100T 6. Operator Function A.3.2.3 AUTO-PERIOD EJ BACKUP EJ BACK UP -> 2. AUTO-PERIOD EJ BACKUP Copy the EJ files, which generated since the last AUTO-PERIOD EJ BACKUP till the day before current day, into the inserted USB memory stick.
  • Page 145 MoniMax 5100T 6. Operator Function A.3.3 LOG BACK UP 2. OPERATOR -> 3. LOG BACK UP Copy the log files, which were generated for some period specified by a user, into the inserted USB memory stick a. Enter the start date for the log backup b.
  • Page 146 MoniMax 5100T 6. Operator Function A.3.4 VIEW ERROR CODE 2. OPERATOR -> 4. VIEW ERROR CODE A.3.4.1 CURRENT ERROR CODE VIEW ERROR CODE -> 1. CURRENT ERROR CODE Display the current error code for each device. 6- 58...
  • Page 147 MoniMax 5100T 6. Operator Function A.3.4.2 ERROR CODE HISTORY VIEW ERROR CODE -> 2. ERROR CODE HISTORY Display the error code history. A.3.4.3 RESET ERROR CODE HISTORY VIEW ERROR CODE -> 3. RESET ERROR CODE HISTORY Reset the error code history.
  • Page 148 MoniMax 5100T 6. Operator Function A.4 TECHNICIAN MODE A.4.1 DIAGNOSTIC - To execute the VDM 6- 60...

  • Page 149: Option A. Diagnostics

    MoniMax 5100T Option A. DIAGNOSTICS Option A. DIAGNOSTICS...

  • Page 150: Diagnostics Of Front Supervisor

    MoniMax 5100T Option A. DIAGNOSTICS Option A. DIAGNOSTICS A.1 DIAGNOSTICS of FRONT SUPERVISOR A.1.1 DIAGNOSTIC MAIN From the select menu, press 7(Diagnostics) and press ENTER. Wait until diagnostics menu screen appears as the below picture. You can easily check the status of each device like cash dispenser, card reader, receipt printer, pinpad, others.
  • Page 151 MoniMax 5100T Option A. DIAGNOSTICS 1) INITIALIZE To initialize Cash Dispenser , just select “Initial” button(F1) in Cash Dispenser TEST. 2) STATUS To Status Cash Dispenser , just select “Status” button(F2) in Cash Dispenser TEST. Wait until Cash Dispenser Status screen appears as the below picture.
  • Page 152 MoniMax 5100T Option A. DIAGNOSTICS Show the Cash Dispenser Sensor position. And It will get back upper menu which is Cash Dispenser Menu if you select “Exit” button(F8). 3) DISPENSE To Dispense bills from Cash Dispenser, just select “Dispense” button(F3) in Cash Dispenser TEST.
  • Page 153 MoniMax 5100T Option A. DIAGNOSTICS This screen shows you the position of sensor on Receipt Printer. And It will get back Receipt Printer Menu if you select “Close” button(F8). 3) TEST PRINT To Test Print Receipt Printer, just select “Test Print” button(F3) in Receipt Printer TEST.
  • Page 154 MoniMax 5100T Option A. DIAGNOSTICS 1) TEST READ To read card on card reader, just select “Read” button(F7) in Card Reader TEST. 2) EXIT To finish testing about Card Reader, just select “Exit” button(F8) in Card Reader TEST. And It will get back Main Screen.
  • Page 155 MoniMax 5100T Option A. DIAGNOSTICS EXIT To finish testing Pinpad, just select “Exit” button(F8) in Pinpad TEST. And It will get back Main Screen. A.1.1.5 TEST OTHERS On the diagnostics menu, select “Others” button(F5). Wait until OTHERS menu screen appears as the below picture.
  • Page 156 MoniMax 5100T Option A. DIAGNOSTICS as the below picture. ENABLE EVENT : To check the status of sensor, just select “Enable Event” button(F5). - DISABLE EVENT : To turn the sensor to be disable, just select “Disable Event” button(F6). OTHERS - EXIT : To finish testing sensor, just select “Exit”...
  • Page 157 MoniMax 5100T Option A. DIAGNOSTICS UP.DOWN.SELECT.ALL : To check the status of lamp, just select one of “UP”, “DOWN”, “SELECT”, “ALL” menu.(F1, F2, F3, F4) - ON : To turn the lamp on, just select “ON” button(F5). - OFF : To turn the lamp off, just select “OFF” button(F6).

  • Page 158: Diagnostics Of T-Spl Supervisor

    MoniMax 5100T Option A. DIAGNOSTICS A.2 DIAGNOSTICS of T-SPL SUPERVISOR A.2.1 DIAGNOSTIC MAIN From the select menu, press 7(Diagnostics) and press ENTER. Wait until diagnostics menu screen appears as the below picture. DIAGNOSTIC CASHDISPENSOR RECEIPTPRINTER CARD READER PINPAD OTHERS EXIT You can easily check the status of each device such as cash dispenser, card reader, receipt printer, pinpad and others.
  • Page 159 MoniMax 5100T Option A. DIAGNOSTICS TEST CDM COMMAND: RESULT: INITIALIZE STATUS DISPENSOR EXIT 1) INITIALIZE To initialize Cash Dispenser , just press F1 function key in TEST CDM. The test results will appear on screen, e.g. RESULT: NORMAL. 2) STATUS To Status Cash Dispenser , just press F2 function key in Cash Dispenser TEST.
  • Page 160 MoniMax 5100T Option A. DIAGNOSTICS Show the Cash Dispenser Sensor position. And It will get back upper menu, in other words Cash Dispenser Menu if you press F8 function key. 3) DISPENSE To dispense bills from Cash Dispenser, just press F3 function key 3 in TEST CDM. The test results will appear on screen, e.g.
  • Page 161 MoniMax 5100T Option A. DIAGNOSTICS This screen shows you the position of sensor on Receipt Printer. And It will get back Receipt Printer Menu if you press F8 function key. 3) TEST PRINT To Test Print Receipt Printer, press F3 function key in Receipt Printer TEST. The test results will appear on screen, e.g.
  • Page 162 MoniMax 5100T Option A. DIAGNOSTICS TEST MCU COMMAND: RESULT: READ EXIT 2) READ To read card on card reader, press F7 function key in TEST MCU. 2) EXIT To finish testing about TEST MCU, just press F8 function key in TEST MCU. And It will get back Main Screen.
  • Page 163 MoniMax 5100T Option A. DIAGNOSTICS PINPAD TEST PLEASE LOOK AT THE FRONT EXIT To finish testing Pinpad, just press F8 function key in Pinpad TEST. And It will get back Main Screen. A.2.1.6 TEST OTHERS On the diagnostics menu, press F3 function key. Wait until OTHERS menu screen appears as the below picture.
  • Page 164 MoniMax 5100T Option A. DIAGNOSTICS TEST SENSOR On the OTHERS menu, press F1 function key. Wait until Sensor menu screen appears as the below picture. SENSOR TEST SAFE DORR : STAND-BY SWITCH : ADA : ENABLE EVENT DISABLE EVENT EXIT - ENABLE EVENT : To check the status of sensor, just press F5 function key.
  • Page 165 MoniMax 5100T Option A. DIAGNOSTICS LAMP TEST CDU GUIDLIGHT SPR GUIDLIGHT MCU GUIDLIGHT OPEN INDICATOR COMMUNICATION LED ERROR LED INSERVICE LED SUPERVISOR LED FLICKER EXIT - ON : To turn the all guide light on, just press F5 function key.
  • Page 166 MoniMax 5100T Option A. DIAGNOSTICS NETWORK COMPUTOR NAME : IP-ADDRESS : NETWORK STATUS : GET NETWORK STATUS EXIT - Get Network Status : To check Get Network Status, just press F7 function key in NETWORK. - EXIT : To finish testing Network, just press F8 function key in NETWORK. And It will get back OTHERS Screen.

  • Page 167: Option B. Key Management

    MoniMax 5100T Option B. KEY MANAGEMENT Option B. KEY MANAGEMENT...

  • Page 168: Start Screen

    MoniMax 5100T Option B. KEY MANAGEMENT B. KEY MANAGEMENT B.1 Start Screen Fig.B.1 Start Screen (Enter Password) Press ‘Start’ button and enter the 1st password to execute program. (Default password is ‘000000’) Press ‘Start’ button and enter the 2nd password to execute program.

  • Page 169: Main Screen

    MoniMax 5100T Option B. KEY MANAGEMENT B.2 Main Screen Fig. B.2 Main Screen Change Password To change password for execution program; Set Key Mode This ATM supports the capability for DES (Single-DES, Dual-DES, Triple- DES, MAC, and Unique Key). You can select DES mode by entering this function.

  • Page 170: Setting The Key Mode

    MoniMax 5100T Option B. KEY MANAGEMENT B.3 Setting the Key Mode Fig.B.3 Set Key Mode Screen 1. Enter mode number(See “Key Mode Information” on screen) 2. Enter “PIN Format” (Default is “0”) 3. Enter ‘Part Number” (Default is “0” and do not need consider this field.) 4.

  • Page 171: Key Injection

    MoniMax 5100T Option B. KEY MANAGEMENT B.4 Key Injection Fig.B.4 Inject Master Key Screen 1. Enter “1” at “Part number” field. (Part A : 1, Part B : 2) The cardholders can not make the financial transaction until the injection of Part A and Part B is finished.

  • Page 172: Confirmation Of The Injected Keys

    MoniMax 5100T Option B. KEY MANAGEMENT B.5 Confirmation of the injected keys Fig.B.5 Check Key Screen Use the Check Key menu to determine which index keys (or partial keys) have been installed on. As shown above, there are full keys installed on positions 1, 5 and 12. Only the index which has been set in the Key Index menu will be used, the other keys are only stored.

  • Page 173: Change Password For Execution Program

    MoniMax 5100T Option B. KEY MANAGEMENT B.6 Change password for execution program Fig.B.6 Change Password Screen If you want to change password for executing program, press ‘Change password’ button in the main screen. And press ‘Password #1’ and “Password #2” button to change password;.
  • Page 174 MoniMax 5100T Option B. KEY MANAGEMENT DES Key Injection To make card holder’s transaction, DES key injection is necessary. Entering to DES Key Injection 1) Press “Key Management” button. Key Management Starting Screen will be displayed. Enter 2 passwords (Default password is ‘000000’)
  • Page 175 MoniMax 5100T Option B. KEY MANAGEMENT Fig. B.8 Key Management Main Screen ☞ Device Test : You can test the normal state of customer keyboard (EPP) by pressing keys. The key value will be displayed on screen whenever you press a key.
  • Page 176 “PIN Format” defines the type of algorithm (0 : ISO -0, 1 : Diebold). Nautilus Hyosung recommends strongly no changes. Default value is “0”. ☞ “PIN Pad Data” is a padding data in EPP itself. Nautilus Hyosung rec ommends strongly no changes. Default value is “0”. B-10...
  • Page 177 MoniMax 5100T Option B. KEY MANAGEMENT DES Key Injection 1) Select “Enter Key”, “Master Key”, “Unique Key”, Mac Key sequentially ☞ Master Key : Single DES Unique Key Mac Key ☞ Master Key (Triple) : Triple DES Unique Key (Triple) Mac Key (Triple) 2) Enter “Part Number”, “Block #”, “Key Index”...
  • Page 178 MoniMax 5100T Option B. KEY MANAGEMENT 3) Enter 16 left half digits for Part A using customer keyboard(EPP) press “Execute” button to submit. ☞ Please enter same values one more time to verify what you entered is correct. 4) Enter 16 right half digits for Part A using...
  • Page 179 MoniMax 5100T Option B. KEY MANAGEMENT ☞ Mapping table to enter DES keys Customer Keyboard Number DES Key (EPP) ◀ ▶ Space (Blank) Cancel Clear Enter Table B.1 Key Mapping Table ☞ There are 2 kinds of customer keyboard(EPP). The difference is the position of ‘Enter’, ‘Clear’...

  • Page 180: Operator Function Of H-Spl

    MoniMax 5100T Option C. Operator Function of H-SPL Option C. Operator Function of H-SPL...
  • Page 181 MoniMax 5100T Option C. Operator Function of H-SPL Option C. Operator Function of H-SPL WinXP software’s operator menu on H-SPL rear panel has slightly different menu and password to insert. Each representing numbers are requested to enter on each mode. To enter front panel operator menu, press “66”...
  • Page 182 MoniMax 5100T Option C. Operator Function of H-SPL CONTENTS There are REPLENISH, CONFIGURE, REPORT, RCOPY, REBOOT, SHUT DOWN RESET ALL, RESET, IN SERVICE functions If you press exact number, you can move to next screen or execute function. Press 77, move to next line...
  • Page 183 MoniMax 5100T Option C. Operator Function of H-SPL C.1 OPERATOR FUNCTION OF H-SPL C.1.1 DISPLAY ATM INFO The following items are information about ATM. You can confirm just by pressing “77” on H-SPL. If pressing “77”, H-SPL shows below information in order.
  • Page 184 MoniMax 5100T Option C. Operator Function of H-SPL C.1.2 REPLENISH(04) This menu contains TOTAL, ADD CASH, and PRINT CASH . Pressing “77” shows sub menu. To go back to the previous screen, just press the CANCEL key on H-SPL. CONTENTS...
  • Page 185 MoniMax 5100T Option C. Operator Function of H-SPL CONTENTS There are DAY TOTAL, TRIAL DAY TOTAL CASSETTE TOTAL, TRIAL CASSETTE TOTAL functions Press 01, print DAY TOTAL Press 02, print TRAIL DAY TOTAL Press 03, print CASSETTE TOTAL Press 04, print TRIAL CASSETTE TOTAL...
  • Page 186 MoniMax 5100T Option C. Operator Function of H-SPL C.1.3 CONFIGURE CONTENTS There is TRANSACTION SETUP Menu. If you press 02, move to next screen. Press CANCEL, move to SUPERVISOR screen Press 77, move to next line Press 74, move to previous line C.1.3.1 TRANSACTION SETUP...
  • Page 187 MoniMax 5100T Option C. Operator Function of H-SPL 2) LOW CHECK function is used to set the cassette low level detection. If enabled, the machine will show the “[Unable to dispense cash:F0001]” message on bottom of front screen under low note condition.
  • Page 188 MoniMax 5100T Option C. Operator Function of H-SPL C.1.4 REPORT This report menu consists of 2 sub-menu. You can print out all the information related to each device as well as setting-up system value and S/W version. If you want to go back the upper screen, just press the CANCEL key.
  • Page 189 MoniMax 5100T Option C. Operator Function of H-SPL C.1.4.2 PRINT ALL SETUP This menu prints out all information regarding each device as well as system value setup. C.1.5 RCOPY You can back up journal data and log data you want in this menu. RCOPY JOURNAL or RCOPY LOG is selected, this data will copy in floppy disk or USB memory stick.
  • Page 190 MoniMax 5100T Option C. Operator Function of H-SPL CONTENTS Press 1, set date to RCOPY. Press 11, copy LOG to USB. Press CANCEL, move to REPORT screen. Press 77, move to next line. Press 74, move to previous line. C.1.5.3 SW INSTALL You can install the software by using various storage device like floppy, USB drive, CD in this menu.

  • Page 191: Monimax 5100T H-Spl Quick User Guide

    MoniMax 5100T Option C. Operator Function of H-SPL C.2 MoniMax 5100T H-SPL QUICK USER GUIDE C.2.1 ADD CASH Press 88 in OP STATUS screen. Then show INPUT PASSWORD screen. In INPUT PASSWORD screen, Press correct password. in SUPERVISOR screen, Press 04, then show REPLENISH screen.
  • Page 192 MoniMax 5100T Option C. Operator Function of H-SPL C.2.2 TOTAL Press 88 in OP STATUS screen. Then show INPUT PASSWORD screen In INPUT PASSWORD screen, Press correct password. in SUPERVISOR screen, Press 04, then show REPLENISH screen. in REPLENISH screen, Press 01, then show TOTAL screen.
  • Page 193 MoniMax 5100T Option C. Operator Function of H-SPL C.2.3 PRINT CASH Press 88 in OP STATUS screen. Then show INPUT PASSWORD screen In INPUT PASSWORD screen, Press correct password. in SUPERVISOR screen, Press 04, then show REPLENISH screen in REPLENISH screen, Press 04, then execute PRINT CASH.
  • Page 194 MoniMax 5100T Option C. Operator Function of H-SPL C.2.4 SET DISPENSE LIMIT & LOW CURRENCY CHECK Press 88 in OP STATUS screen. Then show INPUT PASSWORD screen In INPUT PASSWORD screen, Press correct password. in SUPERVISOR screen, Press 05, then show CONFIGURE screen in CONFIGURE screen, Press 02, then show TRAN SETUP screen.
  • Page 195 MoniMax 5100T Option C. Operator Function of H-SPL C.2.5 FASH CASH Press 88 in OP STATUS screen. Then show INPUT PASSWORD screen In INPUT PASSWORD screen, Press correct password. in SUPERVISOR screen, Press 05, then show CONFIGURE screen in CONFIGURE screen, Press 02, then show TRAN SETUP screen.
  • Page 196 MoniMax 5100T Option C. Operator Function of H-SPL C.2.6 DENOMINATION Press 88 in OP STATUS screen. Then show INPUT PASSWORD screen In INPUT PASSWORD screen, Press correct password. in SUPERVISOR screen, Press 05, then show CONFIGURE screen in CONFIGURE screen, Press 02, then show TRAN SETUP screen.
  • Page 197 MoniMax 5100T Option C. Operator Function of H-SPL C.2.7 SW VERSION Press 88 in OP STATUS screen. Then show INPUT PASSWORD screen In INPUT PASSWORD screen, Press correct password. In SUPERVISOR screen, Press 08, then show REPORT screen In REPORT screen, Press 01, then show SW VERSION screen.
  • Page 198 MoniMax 5100T Option C. Operator Function of H-SPL C.2.9 JOURNAL RCOPY Press 88 in OP STATUS screen. Then show INPUT PASSWORD screen In INPUT PASSWORD screen, Press correct password. in SUPERVISOR screen, Press 09, then show RCOPY screen in RCOPY screen, Press 11, then copy JOURNAL to USB.
  • Page 199 MoniMax 5100T Option C. Operator Function of H-SPL C.2.11 SW INSTALLATION Press 88 in OP STATUS screen. Then show INPUT PASSWORD screen In INPUT PASSWORD screen, Press correct password. in SUPERVISOR screen, Press 09, then show RCOPY screen in RCOPY screen, Press 12, then show SW INSTALL screen.

  • Page 200: Option D. Operator Function Of T-Spl

    MoniMax 5100T Option D. Operator Function of T-SPL Option D. Operator Function of T-SPL...
  • Page 201 MoniMax 5100T Option D. Operator Function of T-SPL Option D. Operator Function of T-SPL To enter Supervisor mode, exact password should be input after changing convert switch located on rear panel from in service status to supervisor status, as shown in below picture.
  • Page 202 MoniMax 5100T Option D. Operator Function of T-SPL The default password is “555555”(6 digits). The default password is changeaible in Supervisor mode. After inputting correct exact password of 4~6 digit, press <Confirm> key in order to enter Supervisor main menu. Pressing <Clear> key erases the input number. If you return to Application mode, you can change conversion switch from SUPERVISOR to IN SERVICE.

  • Page 203: Replenish

    MoniMax 5100T Option D. Operator Function of T-SPL D.1 SUPERVISOR MENU The following screen is the main screen of Supervisor mode. Supervisor mod in this machine is largely composed of ATM Status and Function. A. ATM Status 1) Machine name,...
  • Page 204 MoniMax 5100T Option D. Operator Function of T-SPL 23) REBOOT 24) SHUT-DOWN 33) RESET ALL 44) RESET In order to move to the in-service mode, please move conversion switch located on rear panel to 'IN SERVICE'. 7000D CLERK CLOSE ONLINE...
  • Page 205 MoniMax 5100T Option D. Operator Function of T-SPL D.2 REPLENISH This menu contains TOTAL, PRINT CASH and ADD CASH. Pressing number in this menu goes to next screen. To go back to the previous screen, just press the <Cancel> key in pinpad.
  • Page 206 MoniMax 5100T Option D. Operator Function of T-SPL D.2.1 TOTAL This menu contains DAY TOTAL, TRIAL DAY TOTAL, CASSETTE TOTAL and TRIAL CASSETTE TOTAL. By pressing number in this menu, you can operate related function. To go back to the previous screen, just press the <Cancel>...
  • Page 207 MoniMax 5100T Option D. Operator Function of T-SPL D.2.3 ADD CASH By pressing number in this menu, you can select cassette to add note count. (Cassette numbers are designated from top to bottom). Enter the note count you want to add. The total note count you enter must not exceed the maximum note count.
  • Page 208 MoniMax 5100T Option D. Operator Function of T-SPL D.3 CONFIGURE This menu contains TRANSACTION SETUP. Pressing number in this menu goes to next screen. To go back to the previous screen, just press the <Cancel> key in pinpad. < CONFIGURE >...
  • Page 209 MoniMax 5100T Option D. Operator Function of T-SPL D.3.1 TRANSACTION SETUP This host setup menu contains DISPENSE LIMIT, LOW CURRENCY CHECK, FAST CASH and DENOMINATION. You can enter each sub menu by pressing number in this menu. To go back to the previous screen, just press the <Cancel>...
  • Page 210 MoniMax 5100T Option D. Operator Function of T-SPL <SET FASTCASH> 01 > LB 0 : 20 02 > RB 0 : 40 03 > LB 1 : 60 04 > RB 1 : 80 05 > LB 2 : 100 06 >...

  • Page 211: Journal

    MoniMax 5100T Option D. Operator Function of T-SPL D.4 JOURNAL This JOURNAL menu contains PRINT BY DATE and RRINT BY INDEX. In this Journal menu, you can print it by date and index what you want to search. <JOURNAL> 01 ) PRINT BY DATE...
  • Page 212 MoniMax 5100T Option D. Operator Function of T-SPL <PRINT JOURNAL> PLEASE ENTER DATE FOR PRINTING JOURNAL 1 > DATE : 20080610 (YYYYMMDD) : LINE INPUT : PRINT : EXIT PLEASE KEY IN NO : D.4.2 PRINT BY INDEX The PRINT BY INDEX function is used to print out journal data within index range you want to know.

  • Page 213: Diagnostic

    MoniMax 5100T Option D. Operator Function of T-SPL D.5 DIAGNOSTICS Please see the “Option A.2 DIAGNOSTICS of T-SPL SUPERVISOR” section. D.6 REPORT This report menu consists of 2 sub-menu. You can print out all information regarding each device as well as setting-up system value and S/W version. If you want to go back the upper screen, just press the <Cancel>...
  • Page 214 MoniMax 5100T Option D. Operator Function of T-SPL D.6.1 SW VERSION This menu prints each software version. Application, SPR EP, CDU EP, SPR SP, CDU SP, MCU SP and PIN SP’s versions will be displayed. <S/W VERSION> DATE : 06-10 2008 11 >...

  • Page 215: Rcopy

    MoniMax 5100T Option D. Operator Function of T-SPL D.7 RCOPY You can back up journal data and log data you want in this menu. If JOURNAL RCOPY or LOG RCOPY is selected, this data will be copied in floppy disk or USB memory stick. If SOFTWARE INSTALLATION is worked, the screen will be changed for SOFTWARE INSTALLATION.
  • Page 216 MoniMax 5100T Option D. Operator Function of T-SPL <LOG COPY> 01 > DAT : 20080610 (YYYYMMDD) 11 > LOG RCOPY : LINE INPUT : EXIT PLEASE KEY IN NO : D.7.3 SW INSTALLATION You can install the software by using various storage devices like floppy, USB drive, and CD-Rom in this menu.
  • Page 217 MoniMax 5100T 7. Appendix Chapter 7. Appendix...

  • Page 218: Appendix

    MoniMax 5100T 7. Appendix 7. Appendix A. SUMMARY OF SPECIFICATION FOR MoniMax 5100T Item Standard Remark (Optional) Pentium-4 2.0Ghz Memory SDRAM 256M Storage 80GB Device 3.5”, 1.44MB optional CD-ROM Main Operating System Windows XP Professional With Service Pack 1 Controller...
  • Page 219 MoniMax 5100T 7. Appendix Item Standard Remark (Optional) Type DIP Type Card Magnetic Stripe ISO 1, 2 Read Reader EMV smart card reader Printing Type Thermal Line Printing Printing speed 100mm/sec Printing Width 80mm Max Receipt Paper Type Thermal Roll Paper...

  • Page 220: Bill Conditions

    MoniMax 5100T 7. Appendix B. BILL CONDITIONS B.1 Acceptable condition Bill which is very clean and can readily be recognized as a true bill Bill has sufficient life or sizing to be handled easily Bill which can be manually held straightly when one end is held by a hand and the bill is...
  • Page 221 MoniMax 5100T 7. Appendix B.2 Unacceptable condition Bill having serious wrinkles, torn or broken section wherein paper fiber is broken and separation begins Wrinkle Wrinkle Torn Torn Broken section...
  • Page 222 MoniMax 5100T 7. Appendix Bill having adequate life or sizing, but stained seriously Stained Bill with holes (Perforated bill) Hole Bill ragged and cannot be held straightly when one end is supported by a hand 20mm 35mm When the bill is held by 20mm and the straightness of the bill...
  • Page 223 MoniMax 5100T 7. Appendix Bill with cellophane tape, scotch tape, etc Tape Bill with folds Fold Gradually curved bill (bills tied by hand seal, etc) Band seal...
  • Page 224 MoniMax 5100T 7. Appendix Bill with folded lines Case 1 Case 2 Case 3 ☞ Bill distortion should not exceed 10 mm...

  • Page 225: Receipt Paper Specifications

    MoniMax 5100T 7. Appendix C. RECEIPT PAPER SPECIFICATIONS C.1 Applicable Product This purchase specification applies to the receipt paper of MoniMax 5100T ATM. C.2 Specification C.2.1 Paper type: Thermal roll paper C.2.2 Print color: Black C.3 Specification of the Receipt Paper C.3.1 Paper type: Thermal roll paper...
  • Page 226 MoniMax 5100T 7. Appendix C.4 Roll appearance 79.5±0.5 Ø180 Ø22 Ø18 Fig. 7.2 External roll dimension Note 1) Store the paper roll separately to prevent damage to the paper. Note 2) Do not connect the papers with tape. Note 3) Make sure the paper end is not attached to the paper pipe.
  • Page 227 MoniMax 5100T 7. Appendix C.5 Printing Position for One Sheet and Black Mark Fig.6.7 Install Paper Rolling Direction 12±0.5 70 (Max) 79.5±0.5 Fig. 7.3 Paper Length and Printing Position for a Transaction Note 1) Vertical margin is 0.6 x 10 mm.
  • Page 228 MoniMax 5100T 7. Appendix C.7 Paper Handling Precautions 1) Store it away from high temperature and humidity If the paper is stored in a place where temperature is above 50 ℃ or humidity is above 90% RH, the coloring capability may deteriorate or the paper surface may inflate.

  • Page 229: Magnetic Card Specifications

    MoniMax 5100T 7. Appendix D. MAGNETIC CARD SPECIFICATIONS Item ISO Card (Unit : Inch) Length Card Bending Magnetic Stripe Position 7-13...

  • Page 230: Error Codes Table

    MoniMax 5100T 7. Appendix E. ERROR CODE TABLE E.1 Journal Printer (Option) Error Code Cause Handling 1. Check communication cable and the connectors 9721111 Off line status (Journal Printer) 2. Check power connection 1. Check whether printer is printing or not at that...
  • Page 231 MoniMax 5100T 7. Appendix E.2 Card Reader Error Code Cause Handling 1. Reboot ATM 2. Test with diagnostics in supervisor mode 9723010 Failed to open device 3. Check communication cable and connectors of card reader 4. Check card reader driver version 1.
  • Page 232 MoniMax 5100T 7. Appendix E.3 Cash Dispenser Error Code Cause Handling The Cash Dispenser Unit cassette is not 1. Install the cassette again. installed. 2. Check if LS6 (micro switch) is fully pressed The Control Electronics checks if the while the cassette is loaded.
  • Page 233 MoniMax 5100T 7. Appendix Error Code Cause Handling 4001900 Detecting CS2, CS4B Dark 4001C00 Detecting CS4A, CS4B Dark 4001D00 Detecting CS2, CS4A, CS4B Dark 4002100 Detecting CS1A Dark 4002200 Detecting CS1B Dark 4002300 Detecting CS1A, CS1B Dark 4002800 Detecting CS13 Dark...
  • Page 234 MoniMax 5100T 7. Appendix Error Code Cause Handling 1. Check CS5_1 Sensor Cable Error of double notes detecting 2. Check second Dip Switch in CDU B/D 4003400 sensor(CS5_1) for initializing 3. Change CS5_1 Sensor 1. Check note jam at CS2 and CS13 sensor Error of CS 2, CS13 sensor during 2.
  • Page 235 MoniMax 5100T 7. Appendix Error Code Cause Handling CS41AB Sensor 4. Check dust in existence CS5 Sensor Guide 5. Check notes index value 1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Check dust in Main Motor Encoder Slit...
  • Page 236 MoniMax 5100T 7. Appendix Error Code Cause Handling Received a Inquire for over 121 notes 4005100 dispensing on the CDU from the upper 1. Check cash dispenser driver version (CDM SP) unit. 1. Remove the remaining notes at a sensor in front...
  • Page 237 MoniMax 5100T 7. Appendix Error Code Cause Handling Something is detected in C31AB sensor 4006000 before dispensing bills from cassette. Something is detected in C31AB sensor 4006100 before dispensing bills. Bills are remained in CS11AB sensor 4006200 after dispensing bills.
  • Page 238 MoniMax 5100T 7. Appendix Error Code Cause Handling Communication error – Command Length 400BC00 doesn’t match. Bill pickup sensor(CS1, CS15) recognized has a hole and CS4 sensor 400BE00 detects it or CS4 snesor detects the gap too close Something is detected on CS12 sensor 400C700 during dispensing bills or initialization.-...
  • Page 239 MoniMax 5100T 7. Appendix Error Code Cause Handling 1. Reboot ATM 9712500 Failed to copy file 2. Reinstall software 3. Replace hard disk drive 1. Reboot ATM 9712600 Failed to create directory 2. Reinstall software 3. Replace hard disk drive 1.
  • Page 240 MoniMax 5100T 7. Appendix Error Code Cause Handling 1. Check the replenished amount and replenish 971D100 Partial dispense from cassette #1 2. Check the notes in cassette #1 1. Check the replenished amount and replenish 971D200 Partial dispense from cassette #2 2.
  • Page 241 MoniMax 5100T 7. Appendix Error Code Cause Handling Cash picking-up fail while cash in 9747C00 cassette #4 is enough Cash picking-up fail while cash in 9749F00 cassette #3 is enough When sensing bills in the Stacker (Error 974FF00 code, 400FF00 is subdivided by location of sensor.)
  • Page 242 MoniMax 5100T 7. Appendix E.4 Receipt Printer Error Code Cause Handling 1. Remove paper jam and paper scraps. 2. Check the lever operation position in the sensor. Receipt paper jam in the receipt printer. 3. Check if the sensor is polluted.
  • Page 243 MoniMax 5100T 7. Appendix Error Code Cause Handling 1. Check the status of dark sensor(black mark sensor) 2010900 Dark sensing error before printing 2. Check whether dip switch # 6 is set or not (Dip switch # 6 has to be turned on for not using...
  • Page 244 MoniMax 5100T 7. Appendix E.5 Rear Operator Panel Error Code Cause Handling 9704020 Failed to create file 9704021 Failed to read file 9704022 Failed to write file 9704023 Failed to close file Failed to delete file 9704024 9704025 Failed to copy file...
  • Page 245 MoniMax 5100T 7. Appendix Error Code Cause Handling 9704073 Failed to release Mutex 9704076 Failed to wait time out Mutex 9704080 Failed to create Event 9704086 Failed to wait time out Event 9704100 Failed to connect polling or timeout 9704101...
  • Page 246 MoniMax 5100T 7. Appendix E.6 Miscellaneous Error Code Cause Handling 1030100 Key data error from host 1. Contact to host It’s impossible to read the version after 7000100 transferring to the CduSetup menu. It’s impossible to read the version after 7000200 CDU Setup.
  • Page 247 MoniMax 5100T 7. Appendix Error Code Cause Handling D140100 Disconnected by unknown reason Disconnected by Remote Party rejected D140200 call D140300 Disconnected by Local phone picked up D140400 Disconnected by Forwarded D140500 Disconnected by Unreachable D140600 Disconnected by Congestion D140700...
  • Page 248 MoniMax 5100T 7. Appendix Error Code Cause Handling 1. Check phone line status 2. Check ground of AC power and noise between D170600 No carrier after receiving ACK from host modem cable and power cable 1. Check modem line D320100 Outbound call is aborted 2.
  • Page 249 MoniMax 5100T 7. Appendix E.7 Host NG Code Error Code Cause Handling 7710891 Host line fail Inconsistent with the message of Host D00B000 Terminal ID mismatched Inconsistent with the message of Host D00B100 Response Code Mismatched Inconsistent with the message of Host...
  • Page 250 MoniMax 5100T 7. Appendix Error Code Cause Handling 1. Check the limit amount of withdrawal. DA01600 Withdrawal limit already reached 2. Check the total paid money from ATM. DA01700 Invalid Amount Check the input amount during transaction. DA01800 External decline Inquire your service provider.
  • Page 251 MoniMax 5100T 7. Appendix Error Code Cause Handling DA02200 EXPIRED CARD Check the valid date of card. DA02300 INVALID TRANSACTION Inquire your service provider. - PIN ERROR 1. Reenter the password correctly. PIN ERROR (RBSLynk) or EXCEEDS 2. If the same problem occurs, inject...
  • Page 252 MoniMax 5100T 7. Appendix Error Code Cause Handling INVALID TRANSACTION FOR THIS DA05800 Inquire your service provider. TERMINAL DA06100 EXCEEDS WITHDRAWAL LIMIT Check the amount of withdrawal limit. DA07000 INVALID CARD - NOT A DEBIT CARD Check the card whether usable or not...
  • Page 253 MoniMax 5100T 7. Appendix E.8 Application Error Code (Including Comm. Error) Error Code Cause Handling 11019100 LOST CARD", DEV_MCU 1102910 LOST WITHDRAW CASH”,DEV_CSH 1102920 LOST DEPOSIT CASH”, DEV_CSH LOST CARD & SLIP", DEV_MCU | 11039100 DEV_SPR 11059100 LOST PB", DEV_PBM 11069100 LOST SLIP", DEV_SPR...
  • Page 254 MoniMax 5100T 7. Appendix Error Code Cause Handling D000800 INELIGIBLE TRANSACTION 1. Transaction was denied by host D000900 INELIGIBLE ACCOUNT 1. Transaction was denied by host D001000 DAILY LIMIT EXCEEDED 1. Transaction was denied by host D001100 UNABLE TO PROCESS 1.
  • Page 255 MoniMax 5100T 7. Appendix Error Code Cause Handling D005200 No Checking Account 1. Transaction was denied by host D005300 No Savings Account 1. Transaction was denied by host D005400 Expired Card 1. Transaction was denied by host D005500 Incorrect Pin 1.
  • Page 256 MoniMax 5100T 7. Appendix Error Code Cause Handling 1. Check modem cable D009B00 STX missing 2. Contact to host 1. Check modem cable D009C00 ETX missing 2. Contact to host 1. Check modem cable D009D00 FS missing (next to Response Code) 2.
  • Page 257 MoniMax 5100T 7. Appendix Error Code Cause Handling 1. Contact to phone company D110000 ENQ was not received from the host. 2. Contact to host Transmission error : Failed to receive the 1. Contact to phone company whole data within 5 seconds D120000 2.
  • Page 258 MoniMax 5100T 7. Appendix E.9 Application Error Code (Middleware Program Associated) Error Code Cause Handling 9799499 DISPENSER COUNT ERROR 9799901 DOOR CHECK 9799902 LIGHT ERROR 9799903 SPL ERROR 9799904 PIN ERROR 9799905 SENSOR CHECK 9799907 UPS ERROR 9799908 SCREEN ERROR...
  • Page 259 MoniMax 5100T 7. Appendix Error Code Cause Handling 9791BXX DEV_VFD Timeover Error Code 97921XX DEV_JPR FATALERROR (WARNING) 97922XX DEV_SPR FATALERROR (WARNING) 97923XX DEV_MCU FATALERROR (WARNING) 97924XX DEV_CDU FATALERROR (WARNING) 97925XX DEV_BRM FATALERROR (WARNING) 97926XX DEV_PBM FATALERROR (WARNING) 97928XX DEV_PIN FATALERROR (WARNING)

  • Page 260: Electronics Combination Lock

    MoniMax 5100T 7. Appendix F. Electronic Combination Lock F.1 Cencon Lock Initial Operating Instructions Each lock is shipped from the factory in Shelved Mode, operating on a standard combination (50-25- 50). The “one time only” combination does not function when the lock is in this condition. The correct opening procedure for a new lock is : Turn the Dial left (CCW) until the letters “EC”...
  • Page 261 MoniMax 5100T 7. Appendix 2. EC -> Enter Shelved Mode Combination -> OPr Enter the current Shelved Mode combination (either 50-25-50 or a changed Shelved Mode combination) by sequentially pressing those digits on the lock keypad. The numbers will be displayed on the LCD as they are entered.
  • Page 262 MoniMax 5100T 7. Appendix 13. EOP -> Power Lock -> EC Turn the dial to the left (CCW)until EC (Enter Combination) is displayed. 14. EC -> Enter New Shelved Mode Combination -> OPr Enter the new shelved mode combination by pressing those digits on the lock’s keypad. The numbers will be displayed on the LCD as they are entered 15.
  • Page 263 MoniMax 5100T 7. Appendix F.2 Electronic Combination Lock Please operate the lock or change the password only after fully understanding this instruction OPENING THE LOCK 1) Enter valid six (6) digit code at a time. (Factory default password : 123456) 2) The lock will signal a valid code entry with a double signal.
  • Page 264 MoniMax 5100T 7. Appendix ALWAYS PERFORM THIS OPERATION WITH THE DOOR OPEN WARNING : BATTERY LOW WARNING ● Repeated beeping during an opening indicates that the battery is low and needs immediate replacement. ● Uses one (1) 9-Volt Alkaline Battery. LA GARD recommends the use of Duracell™...

  • Page 265: Installation Guide

    MoniMax 5100T 7. Appendix G. Installation Guide G.1 Installation Requirements and Necessary Tools Installation condition and space Following conditions should be met before installing equipment. 40°F - 95°F 1) Temperature while operating should be between 2) Relative humidity while operating should be between 15% < RH < 85%, Non-Condensed 3) Avoid locations where intense direct light is reflected off the LCD screen.
  • Page 266 MoniMax 5100T 7. Appendix (1) Adjustor Type Note) Described unit is millimeter and ( ) is inch. Fig. 7.4 (a) Installation space #1 (Adjustor Type) 7-50...
  • Page 267 MoniMax 5100T 7. Appendix (2) Non Adjustor Type Note) Described unit is millimeter and ( ) is inch. Fig. 7.4 (b) Installation space #1 (Non Adjustor Type) 7-51...
  • Page 268 7. Appendix G.2 Wall Cutting preparation The wall should be prepared according to the following guidelines before installing MoniMax 5100T. 1) The maximum thickness of wall that enables you to install this machine should not be exceeded 250mm (10 inch).
  • Page 269 MoniMax 5100T 7. Appendix Tools required for installation ● In order to move the machine and place it in a proper location, you should seek the help of professionals trained in moving heavy equipment. Following tools are needed to install the machine.
  • Page 270 7. Appendix Physical Installation To install the Model MoniMax 5100T ATM, perform the following steps. Height adjustor in this machine is the default type. Keep in mind that height adjustor and wheel have the same hole location at the bottom. If you want to install the anchor bolt at the installation site, place the “...
  • Page 271 Ǿ 16 383 (15.07 inch) Wall 330 (13.0 inch) Front Side Magnification Inner Diameter REAR SIDE Wheel or Φ16 (0.63 inch) Adjustor Hole Inner Diameter Anchor Hole Φ12 (0.47 inch) FRONT SIDE Fig. 7.6 Anchor diagram of MoniMax 5100T 7-55...
  • Page 272 MoniMax 5100T 7. Appendix Fig. 7.7 Making a surface level of ATM 7-56...

  • Page 273: Demonstration Screen

    MoniMax 5100T 7. Appendix H. Demonstration Screen This chapter shows you the demonstration screen to test the ATM using WinXP without connecting to host for your information. H.1 DEMO TRANSACTION PROCESS H.1.1 AP MAIN This is a main AP screen and you can start to do transaction after inserting and quickly removing the card from the card reader.
  • Page 274 MoniMax 5100T 7. Appendix H.1.3 INPUT PASSWORD This is a screen to input the password of customer's card H.1.4 SELECT TRANSACTION Any transaction type customer wants to transact such as withdrawal, balance inquiry and transfer is selected in this screen.
  • Page 275 MoniMax 5100T 7. Appendix H.1.4.1 WITHDRAWAL: DISPLAY FEE This screen is to show a customer the information about surcharge. H.1.4.2 WITHDRAWAL: SELECT TO RECEIVE RECEIPT OR NOT This screen is to ask a customer if he wants to get the receipt or not.
  • Page 276 MoniMax 5100T 7. Appendix H.1.4.3 WITHDRAWAL: SELECT TO WITHDRAW FROM This screen is to ask a customer where he wants to withdraw in checking, saving, credit card H.1.4.4 WITHDRAWAL: SELECT THE AMOUNT OF WITHDRAWAL This screen is to select the amount of withdrawal. If there is no any amount to withdraw, please select the OTHER key and can input the amount you would like to withdraw.
  • Page 277 MoniMax 5100T 7. Appendix 7-61...

  • Page 278: Software Installation Guide For Dial

    MoniMax 5100T 7. Appendix I. Software Installation Guide for Dial-up I.1 General Information The Chapter describes how field technicians can successfully apply the new Software to field ATMs avoiding mistake during installation. This manual is targeting for CSP emulation MoniMax5100T and converting from Visa-II image to NDC emulation Software because NDC only ghost image CDs are not published at this time.
  • Page 279 MoniMax 5100T 7. Appendix I.2 Dial-up Ghost Image CD Installation for MoniMax5100T (VIA Main Board) 1) Unplug watchdog board cable is not necessary for MoniMax5100T (NH-5040) Unlike 848 and 852 boards, MoniMax5100T’s Via board requires only one CD which can finish CD installation in 10 minutes.

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