Nautilus Hyosung MONiMAX5600T Operator's Manual
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Nautilus Hyosung MONiMAX5600T Operator's Manual

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Operator Manual
MONiMAX5600T System
V01.00.01 (2017. 10. 02)
© Nautilus Hyosung, Inc. All Rights Reserved.

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Summary of Contents for Nautilus Hyosung MONiMAX5600T

  • Page 1 Operator Manual MONiMAX5600T System V01.00.01 (2017. 10. 02) © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 2 2017/09/03 New Publication V01.00.01 2017/10/02 Changed the system image Cover, 2 © 2017 Nautilus Hyosung All Rights Reserved. The content of this specification is protected by copyright laws. 2017. 9. 03. 1st Release © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 3: Table Of Contents

    Cassette Base Guide Setting for the Horizontal Size of Each Denomination ······························· 5-23 Cassette Cover Guide Setting for the Vertical Size of Each Denomination ·································· 5-27 Change Note Index ········································································································ 5-29 Notes ............................Notes-1 © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 4: Chapter1. Preface

    This manual details how the customers replenish the notes and paper and how they remove the jam at the MX5600T. Audience ▶ Customers and staffs of Nautilus Hyosung who use and operate the MX5600T in each branches of bank. Support Information ▶...

  • Page 5: Terminology

    Chapter1. Preface Operator Manual components, software, and firmware become available. Therefore Nautilus Hyosung reserves the right to change specifications without notice. Other company names and product names described in this document are trademarks or registered trademarks of each company. For the section of that product, the whole section or a necessary part of relevant document is quoted.
  • Page 6 On Screen Display Board Power Supply Personal Identification Number Panel Control Board Printer (mainly Receipt Printer) Switch Sensor and Indications Unit Service Provider Slip Printer (Receipt Printer) Text Terminal Unit (OPL or SPL) Vacuum Fluorescent Display © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 7: Safety Precautions (English)

    ▪ Do not remove cover. Only a maintenance engineer is allowed to open the cover. ▪ Do not touch. You may receive electric shock. ▪ Make sure to turn off the power when servicing the equipment. © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 8 TYPE. DISPOSED OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS 3. FOR PLUGGABLE EQUIPMENT, THE SOCKET-OUTLET SHALL BE INSTALLED NEAR THE EQUIPMENT AN SHALL BE EASILY ACCESSIBLE 4. THE EQUIPMENT IS TO BE SECURED TO THE BUILDING STRUCTURE BEFORE OPERATION © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 9: Précautions Pour La Sécurité (French)

    • Ne pas retirer le couvercle. Seul le technicien d'entretien est autorisé à ouvrir le couvercle. • Ne pas toucher. Vous pouvez avoir un choc électrique. • Assurez-vous d'éteindre l'appareil lors de l'entretien de l'équipement. © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 10 INCORRECT. DISPOSER POUR UTILISATION DES BATTRIES SELON LES INSTRUCTIONS 3. POUR LES APPAREILS RACCORDES, LA PRISE DOIT ETRE INSTALLEE PRES D’EQUIPEMENT POUR ÊTRE FACILEMENT ACCESSIBLE 4. L’EQUIPEMENT DOIT ETRE SECURISE A LA STRUCTURE DU BATIMENT AVANT D'UTILISER © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 11: Related Document

    ▪ Installation Manual ▪ Service Manual ▪ VDM Manual ▪ Error Code Manual For the contact of maintenance staffs of Nautilus Hyosung, see the E-mail addresses and telephone numbers provided separately. © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 12: Chapter2. Introduction

    Allows tellers to calculate and close amount faster than the existing manual calculation. Allows easy and quick installation and maintenance. <Note!> The figures/photos/diagrams in this manual are for well understanding therefore they may be different from real machines. © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 13: The Exterior Overview

    The fascia provides the interface between the customer and MX5600T. The customer selects transactions and requests information at the fascia. Function Key Customer Display Receipt Card Reader Printer Slot Entry slot Encryption Cash PIN Pad Dispenser Slot © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 14: Basic Features

    10.1” TFT LCD, 250cd/m² Operation Input Method Touch Screen (Resistive Type) Sutter type Automatic Shutter Denomination Cash Dispenser (CDU10) Maximum Dispense 50 Notes/1transaction Number of cassettes 2 Cassette 4 Cassette, optional Cassette Capacity 3,000 notes/1 cassette © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 15 About 600Kg Operational Dimension Operating 0C ~ 40C / 32℉ ~ 104℉ & Temperature Storage -5C ~ 50C / 23℉ ~ 122℉ Environment Operational Operating 25% ~ 86% Humidity Storage 10% ~ 90% © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 16: Devices Of Mx5600T

    USB HUB used to communicate with several devices such as a cash dispenser, card reader, receipt printer and EPP. <Sample Picture> ►Basic Specification © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 17: Customer Display & Keypad

    The customer touch screen is used with the customer display. The customer selects functions or enters information by touching the screen Customer Display Key Button (Function Key) (Encryption PIN Pad) <Sample Picture> ►Basic Specification © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 18: Teller Display

    Operator Manual Chapter2. Introduction Teller Display ►Basic Specification <Sample Picture> © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 19: Cash Dispenser Unit (Cdu10)

    ATM, where the customer can receive it. If the media is too mutilated or wrinkled to dispense, or if a multiple pick occurs, the dispenser sends the notes to the reject/retract cassette. <Sample Picture> ►Basic Specification © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 20: Card Reader

    ATM card in the card entry slot and then removes the card to begin the transaction. The dip card reader can read magnetic stripe cards and memory chip cards. The dip card reader cannot retract, capture, or retain cards. <Sample Picture> ►Basic Specification © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 21: Receipt Printer (K-Spr5E)

    Receipt Printer (K-SPR5E) ► The receipt printer provides a printed receipt of the customer's transaction. The transaction information can include the amount, ATM number, location and other desired information. <Sample Picture> ►Basic Specification 2-10 © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 22: Power Supply (Hps500)

    ► The power supply unit converts AC power to DC power and provides that voltage to various modules within the system. The power supply unit allows the user to turn on/off the system, enter power-failure mode, and perform other sequences. <Sample Picture> ►Basic Specification © Nautilus Hyosung, Inc. All Rights Reserved. 2-11...

  • Page 23: Rf Reader (Ccr, Contactless Card Reader)

    Chapter2. Introduction Operator Manual RF Reader (CCR, Contactless Card Reader) ▶ The contactless card reader is designed to support contactless transactions. It is composed of a compact controller module and an antenna module. 2-12 © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 24: Chapter3. For The Beginning Operator

    The system turning-on process is as follows 1. Open the upper front body door 2. Press the power switch to “ON”. 3. The system will be turn on automatically. © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 25: Switching Power Off

    The operating system will shut down then power will turn off. WARNING: Do NOT operate Main Switch on power supply when you would like to turn off the power. It may cause damage to operate system or destabilize control electronics in ATM. © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 26: Power Supply Status

    Failure Mode> and only [DC OUT] will be turned off. ▪ [BATT OFF] S/W shall be pressed on “I” If [BATT OFF] S/W is pressed on “O” position, the system will not enter <Power Failure Mode> and will be turned off. © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 27: Locking Device - Electronic Lock

    ▪ Use one (1) 9-Volt alkaline battery in the Small Battery Box or six (6) “C” cell alkaline batteries in the Large Battery Box. It is recommended that batteries be replaced at least once a year. If the battery is depleted and will not allow the lock to open: © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 28 3. Remove the six old “C” cell alkaline batteries. 4. Insert six new “C” cell alkaline batteries 5. Replace the cover and test the lock several times before closing the door. © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 29: Chapter4. Receipt Printer

    2) The leading edge of the roll shall neatly be cut prior to loading the roll. Correct shape of the paper roll 1. Open the upper rear door with key. 2. Insert the white plastic rod into the paper roll 3. Mount the plastic rod onto the stand. © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 30 5. Push the receipt paper inside the supporting bracket, as shown in the picture. Then it will be set automatically if turn on the power. © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 31: How To Clear A Receipt Jam

    1. Press the green lever down to release the lock. 2. Lift up the plastic cover. 3. Remove the receipt paper jammed inside and then set the receipt paper and lift green lever up again. © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 32: Chapter5. Cash Dispenser

    2. Bill has sufficient life or sizing to be handled easily 3. Bill which can be manually held straightly when one end is held by a hand and the bill is slightly curved vertically. © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 33: Unacceptable Condition

    Operator Manual Unacceptable condition ▶ 1. Bill with serious wrinkles, torn or broken section wherein paper fiber is broken and separation begins. ▪ Wrinkle Wrinkle ▪ Torn Torn ▪ Broken section Broken Section © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 34 4. Bill ragged and cannot be held straightly when one end is supported by a hand 20mm (0.79inch) 35mm (1.38inch) When the bill is held by 20mm (0.79inch) and the straightness of the bill is 35mm (1.38inch) or less, it cannot be used © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 35 Chapter5. Cash Dispenser Operator Manual 5. Bill with cellophane tape, scotch tape, etc Tape 6. Bill with folds Fold 7. Gradually curved bill (bills tied by hand seal, etc) Band seal © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 36 Operator Manual Chapter5. Cash Dispenser 8. Bill with folded lines Case 1 Case 2 Case 3 <Note!> Bill distortion should not exceed 10 mm (0.39inch). © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 37: How To Replenish The Cash Cassette

    2. Place the cash cassette on a flat level platform and turn the green lever clockwise to unlock a cassette cover. Then lift up the cassette cover. <Note!> 1) Completely open the cassette cover as picture below when replenishing a cash cassette. © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 38 3. Pull black push-plate back completely until it is locked against the cash plate latch. 4. Pull the Push-Plate after pressing the Green Color Button ( 5. Set the bills and push the Push-Plate to the location where the bills are set. © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 39 4) Place the bills correctly. 6. Turn the green lever clockwise and completely close the cassette cover. <Note!> 1) If you have the key type cassette, close the cassette cover using the key like the picture below. © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 40 7. Holding a cassette handle with one hand and supporting the cassette from the bottom with the other hand, place the cassette carefully on the set guide of the CDU and push it completely until it is locked in place. © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 41: How To Empty The Reject/Retract Box

    1. Push the lever (A) and holding a Reject/Retract Box handle (B) with the other hand pull out slightly, and support the Reject/Retract Box from bottom with the hand pushed the lever (A), and pull out to the end of the cassette. 5-10 © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 42 <Note!> If you have the key type Reject/Retract box, open it using the key like the picture below. 3. Remove both rejected and retracted bills from the box. Push the edge of transparent component when remove retracted bills. © Nautilus Hyosung, Inc. All Rights Reserved. 5-11...
  • Page 43 4. Use the reverse order of 1) ~ 3) to put Reject/Retract Box together into cash dispenser again. The Reject/Retract Box must be fully inserted. Otherwise, it will happen problems and the error code will display at monitor promptly. 5-12 © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 44: How To Clear Jamming In Cash Dispenser

    Any branch personnel should not attempt to remove any jams without first powering down the ATM. 2. Undock the CDU and slide out completely. Then perform the following steps for each case to clear the obstruction. © Nautilus Hyosung, Inc. All Rights Reserved. 5-13...

  • Page 45: Remove Jam From The Upper Horizontal Transport Path

    1. Pull the lever with both hands while pressing it inward and then remove the bill. 2. Pull the lever with both hands while pressing it inward (see the picture of 1)) and lift up E part as the below picture. Then remove the jammed bill. 5-14 © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 46 3. Put down the E part and press the D part in the direction of arrow until it fixes. CAUTION: DO NOT put down the E part after first closing the D part. © Nautilus Hyosung, Inc. All Rights Reserved. 5-15...

  • Page 47: Remove Jam From The Vertical Transport Path

    1. Pull the green lever of the bottom with lifting it up and open the part. Then remove the bill. 2. Press the lever with hand as the below picture until the F part fixes. 5-16 © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 48: Remove Jam From The Carriage

    1. Rotate the carriage by turning the knob (G) and remove the jammed bill. 2. After removing the jammed bill, turn the knob ( ) and return the carriage to the original position. © Nautilus Hyosung, Inc. All Rights Reserved. 5-17...

  • Page 49: Remove Jam From The Transport Path Of The Main Body

    2. Lift up the carriage with hand and move it to the throat. 3. Turn the knob (G) and move the jammed bill to the location to clear it easily. Then remove the jammed bill. 5-18 © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 50: Remove Jam From The Transport Path Of Rj/Rt Box

    Remove jam from the transport path of RJ/RT box ▶ Remove jam from the transport path of RJ/RT box 1. Demount the Reject/Retract Box. (Refer to “How to empty the Reject/Retract Box.”) 2. Remove the jammed bills. © Nautilus Hyosung, Inc. All Rights Reserved. 5-19...

  • Page 51: Remove Jam From The Separation Part

    Remove jam from the separation part ▶ Remove jam from the separation part 1. Demount the cassette. (Refer to “How to replenish the Cash Cassette.”) 2. Remove the jammed bill as shown in below picture 5-20 © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 52: Remove Jam From The Transport Path Of Reject

    2. If turning the Knob (H) counterclockwise, the jammed bill will move in the direction of the Transport Path. 3. If turning the Knob (H) clockwise, the jammed bill will move in the direction of the RJ/RT Box. © Nautilus Hyosung, Inc. All Rights Reserved. 5-21...

  • Page 53: How To Reset Main Board

    Chapter5. Cash Dispenser Operator Manual How to Reset Main Board ▶ How to Reset Main Board 1. Press the hole in the red circle with a stick and reset. 5-22 © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 54: How To Set The Cassette For Each Denomination

    Push Plate and take it out with the other hand. Also take out the Push Plate on the other side in the same way. 3. Completely take out the Push Plate and gently place it inside the box. © Nautilus Hyosung, Inc. All Rights Reserved. 5-23...
  • Page 55 5. After taking out the Hook Part, push the Guide in the direction of yellow arrow and take it out. 6. Remove current 6 LOWER NOTE SPACER as shown in below. Press HOOK in the green arrow and pull up the Spacer. 5-24 © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 56 Recommended spacer for note size 8. For the desired denomination size, mount the Guide matching it with the white line. Press it until clicking sounds. (Mount the remaining guide in the same way.) © Nautilus Hyosung, Inc. All Rights Reserved. 5-25...
  • Page 57 Operator Manual 9. Vertically insert two kinds of Shaft and turn the hand holding the Push Plate. 10. Then check whether A Shaft matches the white arrow. (The other side is same.) 5-26 © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 58: Cassette Cover Guide Setting For The Vertical Size Of Each Denomination

    2. Also unfasten the Hook on the other side in the arrow direction and completely take out the Guide pulling it in the C direction. 3. Remove 6 Upper note SPACER. Then lift up HOOK and pull out Spacer from guide © Nautilus Hyosung, Inc. All Rights Reserved. 5-27...
  • Page 59 However, be sure to push it after matching the height of the other side of the Guide. 6. After also matching the other side of the Guide with the height of the desired bill size, push it with both hands until the Hook is caught. 5-28 © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 60: Change Note Index

    1. After change, Change the denomination label 2. After adjust cassette have to change assigned denomination value in Supervisor mode. <Note!> To assign new denomination in supervisor mode, please contact software develops part or Technical Support Center. © Nautilus Hyosung, Inc. All Rights Reserved. 5-29...

  • Page 61: Notes

    Operator Manual Notes Notes © Nautilus Hyosung, Inc. All Rights Reserved. Notes-1...

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