ATEN UH3238 User Manual
ATEN UH3238 User Manual

ATEN UH3238 User Manual

Usb-c travel dock with power pass-through

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UH3238
USB-C Travel Dock with
Power Pass-Through
User Manual

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Summary of Contents for ATEN UH3238

  • Page 1 UH3238 USB-C Travel Dock with Power Pass-Through User Manual...
  • Page 2: Compliance Statements

    UH3238 User Manual Compliance Statements FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital service, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 3 UH3238 User Manual HDMI Trademark Statement The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. RoHS This product is RoHS compliant.
  • Page 4: About This Manual

    UH3238 User Manual About this Manual This user manual is provided to help you get the most from the UH3238 unit. It covers all aspects of installation, configuration, and operation. An overview of the information found in the manual is provided below.
  • Page 5: Conventions

    UH3238 User Manual Conventions This manual uses the following conventions: Indicates text that you should key in. Monospaced Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
  • Page 6: Product Information

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
  • Page 7: User Notice

    UH3238 User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.
  • Page 8: Table Of Contents

    UH3238 User Manual Table of Contents Compliance Statements ........ii About this Manual .
  • Page 9: Introduction

    Chapter 1 Introduction Overview The UH3238 USB-C Travel Dock is a portable device that helps you expand your USB-C workstation without having to connect USB mouse, USB keyboard, monitor, external hard drive, and a headphone set. Connecting the USB-C and other peripheral devices to the UH3238 USB-C Travel Dock allows you to access all peripherals, while providing power delivery to the connected USB devices.
  • Page 10: Getting Started Tasks

    UH3238 User Manual Getting Started Tasks The UH3238 USB-C Travel Dock is a portable device that helps you expand your USB-C workstation without having to connect USB mouse, USB keyboard, monitor, external hard drive, and a headphone set. Connecting the...
  • Page 11: Supported Host Devices And Requirements

    Architecture Version, page 16 and Identifying Computer’s System Architecture Version, page 15. USB-C port At least one USB-C port for connecting the UH3238 USB-C Travel Dock. DP Alt Mode To transmit video through a USB-C port, make sure your USB-C host device supports DP Alt Mode over the USB-C port, and that it has been enabled.
  • Page 12: Mac-Based Usb-C Enabled Computer

    MacBook 2015 or above  MacBook Pro 2016 or above  Mac OS X 10.12 or later USB-C port At least one USB-C port for connecting the UH3238 USB-C Travel Dock. iPadOS USB-C enabled Tablet Component Minimum Requirements  Operating System iPadOS 13.1 or later...
  • Page 13: Components

    Chapter 1. Introduction Components Component Description USB-C host Connects to the host’s USB-C port. connector audio jack with Connects to a headphone set. microphone USB 3.2 Gen 1 Connects to a USB peripheral device. The total output of 2 Type-A port with USB 3.2 Gen 1 Type-A ports is at max.
  • Page 14 UH3238 User Manual Component Description USB-C DC-in Connect a USB-C PD power adapter or a USB-C peripheral port device to the unit’s USB-C DC-in port, respectively for power redundancy or peripheral device operation. Note:  This USB-C DC-in port also supports USB 3.2 Gen 1 Type-C data transfer.
  • Page 15: Hardware Setup / Configuration

    1. Connect a USB-C enabled host device to the unit’s USB-C host connector. When connecting your USB-C host device to the UH3238, please reserve a space of at least 9 cm around the host’s USB-C port for the UH3238 travel dock to connect firmly.
  • Page 16 UH3238 User Manual 2. Connect an audio device such as earphones or earphones with microphone to the unit’s 3.5 mm stereo 4-pole audio jack with microphone. 3. Connect USB peripheral devices to the unit’s USB 3.2 Gen 1 Type-A port with 1.5A and USB 3.2 Gen 1 Type-A port.
  • Page 17: Maximum Hdmi Resolution

    4K @ 60Hz Maximum USB Type-A Ports Power Pass-Through The UH3238 supports power pass-through from the USB 3.2 Gen 1 Type-A ports to the connected USB peripheral devices. Please see the table below for each port’s power pass-through information.
  • Page 18 UH3238 User Manual This Page Intentionally Left Blank...
  • Page 19: Appendix

    Appendix Safety Instructions General  This product is for indoor use only.  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the device.  Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 20: Cables

    UH3238 User Manual  If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair.  The power cord or plug has become damaged or frayed.  Liquid has been spilled into the device.
  • Page 21: Technical Support

    Support Documentation Software Updates Telephone Support 1-888-999-ATEN ext 4988 1-949-428-1111 When you contact us, please have the following information ready beforehand:  Product model number, serial number, and date of purchase  Your computer configuration, including operating system, revision level, expansion cards, and software ...
  • Page 22: Troubleshooting

    USB-C host device with the rest of the power supply. When the total of power consumption of the UH3238 exceeds 8 W, a self- protection mechanism is activated, and some of the connected devices (excludes USB-C host device) may not be found.
  • Page 23: Identifying Computer's System Architecture Version

    Appendix Identifying Computer’s System Architecture Version To identify the system processor version from your Windows-based USB-C computer, follow the steps below: 1. From your Windows-based USB-C computer, go to Control Panel > System. 2. This page appears. You should find the processor information there.
  • Page 24: Identifying Computer's System Architecture Version

    UH3238 User Manual Identifying Computer’s System Architecture Version To identify the system architecture version from your Windows-based USB-C computer, follow the steps below: 1. From your Windows-based USB-C computer, go to Control Panel > Device Manager. 2. This page appears and click Display adapters to show the architecture...
  • Page 25: Specifications

    Appendix Specifications Function UH3238 Computer Connections Connectors Computer 1 x USB 3.2 Gen 1 Type-C Male Device 2 x USB 3.2 Gen 1 Type-A Female (Blue) 1 x USB 3.2 Gen 1 Type-C Female (Black) Note: 1. 1 x USB 3.0 Gen 1 Type-A supports BC 1.2 (5V, 7.5 W).
  • Page 26 UH3238 User Manual Function UH3238 System Requirements 1. Windows USB-C enabled computer:  Windows® 10 (32-bit / 64-bit) or above  With Intel 7th-Generation Core Processor (Kaby – Lake with HD 6xx series integrated graphics) or above  For video output to work through a USB-C port, it must support DP Alt Mode 2.
  • Page 27: Limited Warranty

    © Copyright 2021 ATEN® International Co., Ltd. Released: 2021-07-22 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

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