Dell EMC PowerEdge C4140 Installation And Service Manual

Dell EMC PowerEdge C4140 Installation And Service Manual

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Dell EMC PowerEdge C4140
Installation and Service Manual
Regulatory Model: E53S Series
Regulatory Type: E53S001
Sept 2020
Rev. A11

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Summary of Contents for Dell EMC PowerEdge C4140

  • Page 1 Dell EMC PowerEdge C4140 Installation and Service Manual Regulatory Model: E53S Series Regulatory Type: E53S001 Sept 2020 Rev. A11...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2017 - 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................6 Chapter 2: Dell EMC PowerEdge C4140 system overview...............7 Front view and panel of the system..........................7 Control panel...................................8 Rear view of the system ..............................9 NIC indicator codes............................... 9 Power supply unit indicator codes........................... 10 Locating Service Tag of your system..........................10...
  • Page 4 Intrusion switch................................. 39 Removing the intrusion switch..........................39 Installing the intrusion switch...........................40 System memory..................................41 System memory guidelines............................41 General memory module installation guidelines....................42 Mode-specific guidelines............................43 Removing a memory module.............................44 Installing a memory module............................45 Expansion cards and expansion card risers.........................46 Expansion card installation guidelines........................46 Removing an expansion card riser...........................
  • Page 5 Chapter 6: System diagnostics....................104 Dell Embedded System Diagnostics..........................104 Running the Embedded System Diagnostics from Boot Manager..............104 Running the Embedded System Diagnostics from the Dell Lifecycle Controller........104 System diagnostic controls............................. 105 Chapter 7: Getting help......................106 Contacting Dell EMC..............................106 Documentation feedback...............................106...
  • Page 6: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components. About this document...
  • Page 7: Chapter 2: Dell Emc Poweredge C4140 System Overview

    Dell EMC PowerEdge C4140 system overview The Dell EMC PowerEdge C4140 system is a 1U, dual socket rack system supports up to: ● Two Intel Xeon Scalable processors ● Twenty four DIMM slots ● Storage capacity of four Graphical Processing Units ●...
  • Page 8: Control Panel

    Used to troubleshoot software and device driver errors when running certain operating systems. Use a paper clip to press this button. Use this button only if directed to do so by qualified support personnel or by the operating system documentation. Dell EMC PowerEdge C4140 system overview...
  • Page 9: Rear View Of The System

    The NIC is connected to a valid network at less than its maximum port speed, and data is not being sent or received. Link indicator is blinking green, and activity is off. NIC identify is enabled through the NIC configuration utility. Dell EMC PowerEdge C4140 system overview...
  • Page 10: Power Supply Unit Indicator Codes

    Tag are found on the back of the system by pulling out the information tag. Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Dell EMC to route support calls to the appropriate personnel.
  • Page 11: Inside The System

    6. PSU (2) 7. Information tag 8. Riser 2A (Low-profile PCIe expansion card: Slot 3) 9. Network daughter card (NDC) 10. Riser 1A (Low-profile PCIe expansion cards: Slots 1 and 2) 11. System board Dell EMC PowerEdge C4140 system overview...
  • Page 12 10. Riser 1A (Low-profile PCIe expansion cards: Slots 1 and 2) 11. System board Figure 9. Configuration K 1. NVLink Heat sink and processor (4) 2. NVLink air shroud 3. NVLink board 4. Cooling fan (8) 5. Air shroud 6. PSU (2) Dell EMC PowerEdge C4140 system overview...
  • Page 13 9. Riser 2A (Low-profile PCIe expansion card: Slot 3) 10. Network daughter card (NDC) 11. Riser 1A (Low-profile PCIe expansion cards: Slots 1 and 2) 12. System board 13. Processor and heat sink (2) 14. DIMMs (24) Dell EMC PowerEdge C4140 system overview...
  • Page 14: System Information Label

    System information label Figure 11. PowerEdge C4140 – Service information Dell EMC PowerEdge C4140 system overview...
  • Page 15 Figure 12. Memory information Figure 13. GPU installation Figure 14. SXM2 GPU heat sink removal and installation Dell EMC PowerEdge C4140 system overview...
  • Page 16 Figure 15. System fan removal Figure 16. Rear cover removal Figure 17. NVLink board Dell EMC PowerEdge C4140 system overview...
  • Page 17 Figure 18. System board connections Figure 19. Signal and power cable routing for configurations B, C and G Dell EMC PowerEdge C4140 system overview...
  • Page 18 Figure 20. Signal and power cable routing for configurations K and M Dell EMC PowerEdge C4140 system overview...
  • Page 19 Figure 21. System board removal Dell EMC PowerEdge C4140 system overview...
  • Page 20: Chapter 3: Initial System Setup And Configuration

    The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell systems. iDRAC alerts administrators about system issues and enables them to perform remote system management. This reduces the need for physical access to the system.
  • Page 21: Options To Install The Operating System

    Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals.
  • Page 22: Downloading Drivers And Firmware

    Downloading drivers and firmware Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/home.
  • Page 23: Chapter 4: Poweredge C4140 Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 24: Before Working Inside Your System

    3. If applicable, remove the system from the rack. For more information, see the Rack Installation Guide at For additional information about environmental certifications, please refer to the Product Environmental Datasheet located with the Manuals & Documents on www.dell.com/poweredgemanuals. Remove the front system cover.
  • Page 25: Installing The Front System Cover

    4. If applicable, remove the system from the rack. NOTE: For more information, see the Rail Installation Guide at www.dell.com/poweredgemanuals. Steps 1. Using a 1/4 inch flat head or a Phillips #2 screwdriver, turn the lock on the release-latch counterclockwise to the unlock position.
  • Page 26: Removing The Rear System Cover

    3. Disconnect the system from the electrical outlet and disconnect the peripherals. 4. If applicable, remove the system from the rack. NOTE: For more information, see the Rail Installation Guide at www.dell.com/poweredgemanuals. Steps 1. Using a Phillips #2 screwdriver, remove the screws that secure the rear system cover to the system.
  • Page 27: Installing The Rear System Cover

    4. If applicable, remove the system from the rack. NOTE: For more information, see the Rail Installation Guide at www.dell.com/poweredgemanuals. 5. Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system.
  • Page 28 Figure 25. Installing the rear system cover Next steps Follow the procedure listed in the After working inside your system. PowerEdge C4140 installing and removing system components...
  • Page 29: Air Shroud

    Air shroud Removing the air shroud Prerequisites Never operate your system with the air shroud removed. The system may get overheated, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in Safety instructions on page 23.
  • Page 30: Installing The Air Shroud

    Figure 27. Removing the system air shroud for K and M configurations Next steps Replace the air shroud. Installing the air shroud Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 23. 2. Follow the procedure listed in Before working inside your system.
  • Page 31 Figure 28. Installing the system air shroud or B, C, G, K and M Configurations 3. Align the guide slots on the NVLink air shroud with the screws on the graphics heat sink. 4. Lower the NVLink air shroud into the NVLink board until it is firmly seated. Figure 29.
  • Page 32: Cooling Fans

    Cooling fans Removing a cooling fan Prerequisites NOTE: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing fans. 1. Follow the safety guidelines listed in Safety instructions on page 23.
  • Page 33: Hard Drives

    Figure 31. Installing a cooling fan Next steps Install the air shroud.. 2. Follow the procedure listed in After working inside your system on page 24. Hard drives Removing the 2.5-inch drive cage Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section.
  • Page 34: Installing The 2.5-Inch Drive Cage

    Figure 32. Removing the 2.5-inch drive cage Next steps If you are removing the drive cage permanently, install any one of the following: ● PSU blank ● PSU 2 ● 2.5-inch drive cage Installing the 2.5-inch drive cage Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section.
  • Page 35: Removing The 2.5-Inch Drive Cage Cover

    Figure 33. Installing the 2.5-inch drive cage Next steps 1. Connect the power cable to the system board. 2. Connect the signal cables to the system board or expansion card. 3. Follow the procedure listed in After working inside your system.
  • Page 36: Installing The 2.5-Inch Drive Cage Cover

    Figure 34. Removing the 2.5-inch drive cage cover Next steps Replace the 2.5-inch drives. Installing the 2.5-inch drive cage cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in Before working inside your system.
  • Page 37: Removing 2.5-Inch Cabled Drives From The Drive Cage

    Removing 2.5-inch cabled drives from the drive cage Prerequisites NOTE: To identify the drive, see the label on the drive cable. For more information, see Drive Specifications in the PowerEdge C4140 Technical Specs at .www.dell.com/poweredgemanuals. 1. Follow the safety guidelines listed in the Safety instructions section.
  • Page 38: Installing A 2.5-Inch Cabled Drive Into The Drive Cage

    Installing a 2.5-inch cabled drive into the drive cage Prerequisites NOTE: To identify the drive, see the label on the drive cable. For more information, see Drive Specifications in the PowerEdge C4140 Technical Specs at .www.dell.com/poweredgemanuals. 1. Follow the safety guidelines listed in the Safety instructions section.
  • Page 39: Intrusion Switch

    Figure 37. Installing a 2.5-inch cabled drive in the drive cage Next steps Install the 2.5-inch drive cage cover. Install the drive cage into the drive cage slot. 3. Connect the power and signal cables to the system board. 4. Follow the procedure listed in After working inside your system.
  • Page 40: Installing The Intrusion Switch

    Figure 38. Removing the intrusion switch Next steps Replace the intrusion switch. Installing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 23. 2. Follow the procedure listed in Before working inside your system on page 24.
  • Page 41: System Memory

    Next steps Follow the procedure listed in After working inside your system section. System memory System memory guidelines The system supports DDR4 registered DIMM (RDIMMs) slots and load reduced DIMM (LRDIMMs) slots. System memory holds the instructions that are executed by the processor. Your system contains 24 memory sockets split into two sets of 12 sockets, one set per processor.
  • Page 42: General Memory Module Installation Guidelines

    Table 7. Memory channels Process Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Processo Slots A1 and Slots A2 and A8 Slots A3 and A9 Slots A4 and A10 Slots A5 and A11 Slots A6 and A12 Processo Slots B1 and Slots B2 and B8...
  • Page 43: Mode-Specific Guidelines

    For example, 8 GB and 16 GB memory modules can be mixed. ● In a dual-processor configuration, the memory configuration for each processor must be identical. For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on. ●...
  • Page 44: Removing A Memory Module

    Dell Fault Resilient Mode The Dell Fault Resilient Mode if enabled, the BIOS creates an area of memory that is fault resilient. This mode can be used by an OS that supports the feature to load critical applications or enables the OS kernel to maximize system availability.
  • Page 45: Installing A Memory Module

    2. Follow the procedure listed in Before working inside your system on page 24. Remove the air shroud. Steps 1. Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts.
  • Page 46: Expansion Cards And Expansion Card Risers

    A System Event Log (SEL) event is logged if an expansion card riser is not supported or missing. It does not prevent your system from turning on. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at www.dell.com/poweredgemanuals. Expansion card installation guidelines Depending on your system configuration, the following PCI Express (PCIe) generation 3 expansion cards are supported: Table 11.
  • Page 47: Removing An Expansion Card Riser

    Slot priority Form factor Maximum number of cards BOSS (SATA) (Inventon) Low Profile NVMe PCIe SSD 1, 3 Low Profile (Dell,Samsung, Intel, Mellanox, SolarFlare) NDC (Intel) Integrated Slot NONE GPU (NVIDIA) 4, 5, 6, 7 NONE Table 13. PCIe slots on the riser for Configurations B and K...
  • Page 48 ● If installed remove the expansion card from the riser , before removing the expansion card riser 2. Figure 43. Removing expansion card riser 1 Figure 44. Removing expansion card riser 2 Next steps Install the expansion card riser. PowerEdge C4140 installing and removing system components...
  • Page 49: Installing An Expansion Card Riser

    Installing an expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 23. 2. if applicable, install an expansion card into the riser before installing the expansion card riser 2. Steps 1. Holding the blue touch points on the expansion card riser, align the expansion card with the connector on the system board. NOTE: While installing riser 1, press the tabs and hold the touch point to align the expansion card riser and the riser guide pin on the system board.
  • Page 50: Removing An Expansion Card From The Expansion Card Riser

    Figure 46. Installing expansion card riser 2 Next steps 1. Follow the procedure listed in After working inside your system on page 24. 2. Install any device drivers required for the card as described in the documentation for the card. Removing an expansion card from the expansion card riser Prerequisites 1.
  • Page 51 Figure 47. Removing expansion card from riser 1 Figure 48. Removing expansion card from riser 2 3. Install a expansion card filler bracket if you are not going to replace the expansion card. . NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.
  • Page 52: Installing An Expansion Card Into Expansion Card Riser

    Figure 49. Installing a filler bracket into a riser Next steps Install expansion card into expansion card riser. Installing an expansion card into expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 23. 2. Follow the procedure listed in Before working inside your system.
  • Page 53 Figure 50. Removing the metal filler bracket from a riser 2. Holding the card by its edges, insert the expansion card to connect it to the connector on the riser. 3. Close the expansion card latch. Figure 51. Installing expansion cards into the expansion riser 1 PowerEdge C4140 installing and removing system components...
  • Page 54: Processor And Heat Sink

    Figure 52. Installing an expansion card into the expansion riser 2 Next steps 1. After installing a card into the riser 1, close the PCIe card holder latch. 2. Follow the procedure listed in After working inside your system on page 24. 3.
  • Page 55: Removing The Processor

    Figure 53. Removing a processor and heat sink module Next steps Install the processor. Replace the processor and heat sink module. Removing the processor Prerequisites NOTE: Only remove the processor from the processor and heat sink module if you are replacing the processor or heat sink. This procedure is not required when replacing a system board.
  • Page 56: Installing The Processor

    Figure 54. Loosening the processor bracket 4. Lift the bracket and the processor away from the heat sink, and place the processor connector side down on the processor tray. 5. Flex the outer edges of the bracket to release the bracket from the processor. NOTE: Ensure that the processor and the bracket are placed in the tray after you remove the heat sink.
  • Page 57 Steps 1. Place the processor in the processor tray. NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. 2. Flex the outer edges of the bracket around the processor ensuring that the processor is locked into the clips on the bracket. NOTE: Ensure that the pin 1 indicator on the bracket is aligned with the pin 1 indicator on the processor before placing the bracket on the processor.
  • Page 58 Figure 57. Applying thermal grease on top of the processor 5. Place the heat sink on the processor and push down on the base of the heat sink until the bracket locks onto the heat sink. NOTE: ● Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink. ●...
  • Page 59: Installing A Processor And Heat Sink Module

    Figure 58. Installing the heat sink onto the processor Next steps Install the processor and heat sink module. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 24. Installing a processor and heat sink module Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor.
  • Page 60: Network Daughter Card

    4. Using the Torx #T30 screwdriver, tighten the screws on the heat sink in the order below: a. Partially tighten the first screw (approximately 3 turns). b. Tighten the second screw completely. c. Return to the first screw and tighten it completely. If the PHM slips off the blue retention clips when the screws are partially tightened, follow these steps to secure the PHM: a.
  • Page 61: Installing The Network Daughter Card

    Figure 60. Removing the network daughter card Next steps Replace the network daughter card. Installing the network daughter card Prerequisites Follow the safety guidelines listed in Safety instructions on page 23. Steps 1. Orient the NDC so that the Ethernet connectors fit through the slot in the chassis. 2.
  • Page 62: System Battery

    Figure 61. Installing the network daughter card Next steps Follow the procedure listed in After working inside your system on page 24. System battery Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer.
  • Page 63: Optional Internal Usb Memory Key

    Figure 62. Removing the system battery 3. To install a new system battery, hold the battery with the positive side facing up and slide it under the securing tabs. 4. Press the battery into the connector until it snaps into place. Figure 63.
  • Page 64: Graphics Processing Unit

    2. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key. Graphics processing unit The Dell EMC PowerEdge C4140 supports two form factors of GPUs: ● Four PCIe GPUs supported with the GPU switch board or system board.
  • Page 65: Removing A Gpu

    Figure 64. Removing a GPU riser cable from the system board for configurations B and G a. riser cable connector b. riser cable connector slot on GPU switch board Removing a GPU Prerequisites CAUTION: You can remove GPU4 and GPU6 independently. However, prior to removing GPU5, ensure that you remove GPU4 and prior to removing GPU7, ensure that you remove GPU6.
  • Page 66 Figure 65. Removing a GPU4 for Configurations B and G NOTE: The procedure to remove GPU6 is identical to GPU4. Figure 66. Removing a GPU5 for Configurations B and G NOTE: The procedure to remove GPU7 is identical to GPU5. PowerEdge C4140 installing and removing system components...
  • Page 67: Removing A Gpu Riser Cable Board

    Next steps Remove the GPU riser cable board. Removing a GPU riser cable board Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 23. 2. Follow the procedure listed in Before working inside your system on page 24. 3.
  • Page 68: Removing The Gpu Brackets From The Gpus Removed From Your System

    Removing the GPU brackets from the GPUs removed from your system The Nvidia brackets are installed on the GPUs shipped with your system. These brackets should be removed from the GPUs and install the DellEMC brackets. Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 23.
  • Page 69: Removing The Gpu Switch Board

    Figure 69. Removing the GPU I/O brackets and the support brackets 1. Torx screw (2) 2. support bracket 3. GPU 4. I/O bracket 5. screw (5) Removing the GPU switch board Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 23.
  • Page 70: Installing The Optional Gpu Switch Board

    Figure 70. Removing the GPU switch board for configurations B and G Installing the optional GPU switch board Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 23. Steps 1. Align the tabs on the chassis with the slots on the GPU switch board. 2.
  • Page 71: Installing The Custom Gpu Brackets On The Replacement Gpus

    Figure 71. Installing the GPU switch board Next steps 1. Connect the GPU switch board power cable. Installing a GPU on page 74 3. Connect the GPU signal cables to the switch board and the system board. 4. Follow the procedure listed in After working inside your system on page 24.
  • Page 72: Installing The Gpu Brackets On The Gpus Removed From Your System

    Figure 72. Installing the custom GPU I/O brackets and the support brackets 1. Torx screw (2) 2. support bracket 3. GPU 4. I/O bracket 5. screw (5) Next steps Follow the procedure listed in After working inside your system on page 24. Installing the GPU brackets on the GPUs removed from your system Prerequisites...
  • Page 73: Installing A Gpu Riser Cable Board

    Figure 73. Installing the GPU I/O brackets and the support brackets 1. Torx screw (2) 2. support bracket 3. GPU 4. I/O bracket 5. screw (5) Next steps Follow the procedure listed in After working inside your system on page 24. Installing a GPU riser cable board Prerequisites 1.
  • Page 74: Installing A Gpu

    Figure 74. Installing a GPU riser cable from the system board NOTE: The procedure to install the riser cable clip is same for configuration B, C and G. NOTE: Do not hold the GPU by the GPU riser cable board. Next steps 1.
  • Page 75 Figure 75. Installing the GPU4 for Configurations B and G NOTE: The procedure to install GPU6 is identical to GPU4. Figure 76. Installing the GPU5 for Configurations B and G NOTE: The procedure to install GPU7 is identical to GPU5. PowerEdge C4140 installing and removing system components...
  • Page 76: Installing A Gpu Riser Cable On The Gpu Switch Board

    Next steps CAUTION: The GPU should be installed in the system before installing the GPU riser cables to prevent pin damage in the PCIe connectors on the system board or switch board. Install the GPU riser cable to the system board.
  • Page 77: Gpu Cabling Diagrams

    GPU cabling diagrams Figure 78. Configuration B: Cabling dual processor systems with PCIe GPUs and GPU switch board 1. GPU 7 2. GPU 7 power cable 3. GPU 6 cable on the GPU switch board 4. GPU 7 cable on the GPU switch board 5.
  • Page 78 Figure 79. Configuration C: Cabling dual processor systems with PCIe GPUs and no GPU switch board 1. GPU 7 2. GPU 7 power cable 3. GPU 6 power cable 4. GPU 5 power cable 5. system board 6. GPU 7 cable on the system board 7.
  • Page 79 9. system board 10. GPU switch board to system board CPU1 cable 11. GPU switch board to system board cable 12. GPU 4 power 13. GPU 5 cable on the GPU switch board 14. GPU 4 cable on the GPU switch board Figure 81.
  • Page 80: Sxm2 Graphics Processing Unit

    3. GPU 6 power cable 4. system board 5. GPU 7signal cable 6. GPU 6 and 7 cables on the system board 7. GPU 4 and 5 cables on the system board 8. GPU 4 signal cable 9. GPU 4 power cable 10.
  • Page 81: Removing The Sxm2-Gpu Heat Sink

    Removing the SXM2-GPU Heat Sink Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in Before working inside your system. Remove the NVLink air shroud. Steps 1. Using a Phillips #1 screwdriver, loosen the screws on the heat sink in the order that is mentioned below: a.
  • Page 82: Removing The Sxm2 Gpu

    Figure 85. Removing the SXM2-GPU heat sink Next steps Remove a SXM2 GPU Removing the SXM2 GPU Prerequisites CAUTION: To avoid any damage to the SXM2 GPU, ensure that you loosen the screws in a descending order starting from the screw numbered 8, on the NVLink board. 1.
  • Page 83 Figure 86. Removing the SXM2 GPU 3. If required, install the socket protective caps on the NVLink board. Figure 87. Installing the socket protective caps Next steps Remove the NVLink board. Install a SXM2 GPU. PowerEdge C4140 installing and removing system components...
  • Page 84: Removing The Nvlink Board

    Removing the NVLink Board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in Before working inside your system. 3. Remove the following components: NVLink air shroud SXM2-GPU Heat Sink SXM2 GPU(s) CAUTION: Disconnect the data cable from the system board and then remove the NVLink board to prevent pin damage in the PCIe connectors.
  • Page 85: Installing The Nvlink Board

    Installing the NVLink Board Prerequisites Follow the safety guidelines listed in Safety instructions on page 23. Steps 1. Hold the board holders and lower the NVLink board into the chassis at an angle. Slide it to engage the slots on the NVLink board tray with the guide pins on the front inner wall of the chassis.
  • Page 86 Steps 1. Unpack the new SXM2 GPU. 2. Locate the socket on the NVLink board. 3. If installed, remove the socket protective caps from the SXM2 GPU sockets on the NVLink board. Figure 90. Removing the socket protective caps 4. If installed, remove the socket protective caps from the SXM2 GPU. 5.
  • Page 87: Installing The Sxm2-Gpu Heat Sink

    Figure 91. Installing SXM2 GPU Next steps Install the SXM2-GPU heat sink. Install the NVLink air shroud. Installing the SXM2-GPU Heat Sink Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in Before working inside your system.
  • Page 88 Figure 92. Installing the SXM2-GPU heat sink 4. Using a Philips #2 screwdriver tighten the screws in the following order to secure the heat sink to the system board: a. Tighten the first screw three turns. b. Tighten the screw diagonally opposite to the screw you tightened. Figure 93.
  • Page 89: Installing The Nvlink Air Shroud

    Your system supports two 2400 W or 2000 W AC PSUs or two PSUs (one is supported if the optional SATA drive cage is installed) NOTE: For more information, see the PowerEdge C4140 Technical Specs at .www.dell.com/poweredgemanuals. CAUTION: If two PSUs are installed, both the PSUs must have the same type of label. For example, Extended Power Performance (EPP) label.
  • Page 90: Removing A Power Supply Unit Blank

    NOTE: When two identical PSUs are installed, power supply redundancy (1+1 – with redundancy) is configured in system BIOS. In redundant mode, power is supplied to the system equally from both PSUs when Hot Spare is disabled. When Hot Spare is enabled, one of the PSUs is put into the sleep mode when system utilization is low in order to maximize efficiency. CAUTION: If two PSUs are used, they must be of the same type, and have the same maximum output power.
  • Page 91: Removing A Power Supply Unit

    Figure 96. Installing a power supply unit blank Next steps Follow the procedure listed in After working inside your system. Removing a power supply unit Prerequisites CAUTION: The system needs one power supply unit (PSU) for normal operation. On power-redundant systems, remove and replace only one PSU at a time in a system that is powered on.
  • Page 92: Installing A Power Supply Unit

    Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 23. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power.
  • Page 93 CAUTION: Do not attempt to remove the TPM plug-in module from the system board. Once the TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and it cannot be re-installed or installed on another system board.
  • Page 94: Installing The System Board

    5. Holding the system board holder, slide the system board toward the front of the chassis. Sliding the system board toward the front of the chassis disengages the connectors on the system board from the connector slots on the back of the chassis. 6.
  • Page 95 Figure 101. Installing the system board 4. Install both the cable guides, NDC guide, PCIe guide, and PCH shroud base. 5. Using Phillips #2 screwdriver, tighten the screws to secure both cable guides, NDC guide, PCIe guide, and PCH shroud base to the system board.
  • Page 96 6. Import your new or existing iDRAC Enterprise license. For more information, see iDRAC User's Guide, at www.dell.com/poweredgemanuals. Restoring the system using Easy Restore The easy restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board.
  • Page 97: Trusted Platform Module

    3. Click Service Tag Settings. 4. Enter the service tag. NOTE: You can enter the service tag only when the Service Tag field is empty. Ensure that you enter the correct service tag. Once the service tag is entered, it cannot be updated or changed. 5.
  • Page 98: Initializing Tpm For Bitlocker Users

    Figure 103. Installing the TPM Next steps Replace the system board. 2. Follow the procedure listed in Safety instructions on page 23. 3. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS >...
  • Page 99: Control Panel

    3. From the TPM Security option, select On. 4. Save the settings. 5. Restart your system. 6. Enter System Setup again. 7. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 8. Select the TPM Advanced Settings option. 9.
  • Page 100: Installing The Control Panel Module

    Next steps Replace the control panel module. Installing the control panel module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in Before working inside your system. Steps 1. Insert the control panel module behind the notch on the chassis. 2.
  • Page 101: Chapter 5: Jumpers And Connectors

    Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords.
  • Page 102: System Board Jumper Settings

    Table 15. System board jumpers and connectors (continued) Item Connector Description J_FAN1U_6 Cooling fan connector 3 J_INTRUSION_DET1 Intrusion switch connector J_FAN1U_5 Cooling fan connector 4 GPU_5_PWR GPU 5 power connector PLX_PWR (PCIe_Switch_board) Switch board power connector GPU_6_PWR GPU 6 power connector J_FAN1U_4 Cooling fan connector 5 J_FAN1U_3...
  • Page 103: Disabling Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 104: Chapter 6: System Diagnostics

    System diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
  • Page 105: System Diagnostic Controls

    System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.
  • Page 106: Chapter 7: Getting Help

    Dell EMC product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell EMC for sales,...
  • Page 107: Quick Resource Locator For C4140

    Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue. ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.
  • Page 108: Chapter 8: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 109 Methods to download firmware and drivers section in this document. Managing your For information about systems www.dell.com/poweredgemanuals system management software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, www.dell.com/ using, and troubleshooting openmanagemanuals >...
  • Page 110 Table 16. Additional documentation resources for your system (continued) Task Document Location components, see the Error Code Lookup. Troubleshooting your For information about identifying www.dell.com/poweredgemanuals system and troubleshooting the PowerEdge server issues, see the Server Troubleshooting Guide. Documentation resources...

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