Lucent Technologies Definity Callmaster II Instructions Manual page 48

Definity enterprise communications server generic 1, generic 3, and system 75 automatic call distribution (acd)

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reorder tone — (a fast busy tone repeated 120 times a minute) indicates all

trunks are busy.

ringback (audible alerting) tone — (a low-pitched tone repeated 15 times a

minute) indicates the number dialed is being rung.

stutter dial tone — (two sequences of confirmation tone followed by dial tone)

indicates a message is waiting for a station an agent is logged into if AMW is

optioned for the system and for that station. With EAS, this tone indicates a

message is waiting for the EAS agent login-ID.

time-out tone — (an alternating high and low tone [same as intercept tone])

indicates a failure to dial within a preset interval (usually 10 seconds) after lifting

the handset or after dialing the previous digit.

zip-tone — (one short burst of tone) indicates an ACD call will be delivered (ACD

Automatic Answering mode only)

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