Transferring Calls; Parking And Retrieving Calls - Avaya 4610SW User Manual

Using one-X Quick Edition IP Telephones

Transferring Calls

To transfer a call and speak to the receiving party
1. With the calling party on the line, press TRANSFER.
2. When you hear the dial tone, dial the number, or press FrDir and select the number.
3. After the dialed party answers your call, announce the caller.
4. When you are ready to transfer the call, press TRANSFER.
5. Press Ok.
To transfer a call without speaking to the receiving party
1. With the calling party on the line, press TRANSFER.
2. When you hear the dial tone, dial the number, or press FrDir and select the number.
3. When the telephone at the far end begins to ring, hang up.

Parking and Retrieving Calls

To park a call
1. While the call is active, press Park.
2. Press Ok and hang up.
To retrieve a parked call from the telephone that was used to park the call
1. At the telephone that was used to park the call, pick up the handset, or press SPEAKER,
or press HEADSET.
2. Do one of the following:
to retrieve a single parked call, press UnPrk.
●
to retrieve one of several parked calls, press the Line/Feature button beside the call.
●
To retrieve a parked call from any other telephone
1. At any Quick Edition IP telephone connected to the network (except the telephone that
was used to park the call), pick up the handset, or press SPEAKER, or press HEADSET.
2. Press Retrv.
3. Press the Line/Feature button beside the call that you want to retrieve.
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Avaya one-X Quick Edition Release 3.2 Telephone User Guide August 2007