ZyPer4K
Appendix A
Resetting the Z4KNGENC4 Card
The process to completely reset the Z4KNGENC4 card comprises multiple steps as detailed
below:
Note the Netgear M4300-96X remains powered on for all of these steps.
1. Remove the Z4KNGENC4 from the Netgear M4300-96X switch
2. Open the ZyPer Management Platform and find all 4 encoders associated with the
Z4KNGNEC4 card. They should appear in red indicating they are no longer seen by the
Management Platform.
3. Manually delete each of 4 encoders from the Management Platform.
4. Using a paperclip or other device; press and hold the reset button on the Z4KNGENC4 for
approximately 25 seconds while simultaneously inserting the Z4KNGENC4 back into the
Netgear M4300-96X switch. (Keep the management platform open, you will know process
is complete when the units reappear. It is okay then to release reset button)
Z4K Quad Encoder
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