JOBO JOBOBIKE Bruno Owner's Manual page 46

Technical support
If you have any technical problems with your e-bike, please fill out the contact form on our website www.jobobike.pl and specify the techni-
cal issue. We will contact you regarding your issue with the bike as soon as possible. Should it be a small technical issue (such as changing
parts in your bike) and you will be able to fix it yourself, we will send you replacement parts and assist you by phone or email.
If the issue is more severe and your e-bike will need additional help, we will help you with finding a local service center (or you can choose a
service center of your own preference) to avoid shipping your Jobobike back to us. We can refund all the costs related to the repair but ple -
ase contact us before so we can identify your problem with the bike and accept repair costs in advance.
Guarantee
The rights and claims arising from this warranty are in addition to your statutory rights.
As a matter of principle, we grant a warranty of 24 months from the date of purchase within the EU for all our products. Bike components
are warranted to be free from manufacturer defects in materials and/or workmanship. The battery warranty does not include damage from
power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. Defects caused by acci -
dents, wear and vandalism are generally excluded from the warranty.
The warranty does not cover any of the following:
- Accidents or other circumstances beyond the control of the manufacturer
- This warranty does not cover any damage or defects resulting from failure to follow instructions in the owner's manual
- Repairs by third parties or repairs in a workshop not authorized by the manufacturer
- Natural wear parts – like: tyre, brake pads, disc brake etc.
- Bicycles where the frame number has been changed, removed or made illegible.
Proof of purchase must be shown upon any warranty request
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