Netperform™ Optimization Services - Emerson NetSure 721NPBB User Instructions

NetSure ™ -48V DC Power System
User Instructions, UM582127000 (Issue AD, January 20, 2014)
NetPerform™ Optimization Services
At Emerson Network Power, we understand the importance of reliable equipment – it's critical to both your business and your bottom
line. That is why we offer a wide array of services to meet all of your network infrastructure needs.
Customer Service (Pre-Shipment)
Email CustomerService.ESNA@Emerson.com
Phone 1.800.800.1280 option 2
Customer Support Center (Post-Shipment)
Email ESNACustomerSupportCenter@Emerson.com
Phone 1.956.661.6867
Account Management
Email AccountManagement.ESNA@Emerson.com
Phone 1.800.800.1280 option 3
Spare Parts
DCpower.Spares@Emerson.com
Email
OSP.Spares@Emerson.com
Phone 1.800.800.1280 option 5
DC Power Depot Repair
Email DCpower.Repair@Emerson.com
Phone 1.800.800.1280 option 6
Technical Support
DCpower.TAC@Emerson.com
Email
OSP.TAC@Emerson.com
Phone 1.800.800.5260
[1] --Contact Account Management for custom-configurations.
[2] --Contact DC Power Spare Parts for parts and accessories.
For More Information
To learn more about service offerings from Emerson Network Power, please contact your sales representative,
call 1-800-800-1280 option 7, email
Spec. No: 582127000
Model No: 721
NPBB
Pricing and availability
and order tracking. Ask for your company's dedicated Customer Service
Associate.
After an order has shipped, contact our Customer Support Center
with related questions, concerns or claims.
Provides quotes and bid responses for custom configured
systems and outside plant enclosures for customers and channel partners
(Reps, VARs & Distributors).
Pricing and purchase orders for spare parts, including but not limited to
breakers, cables, fuses, rectifier fans, misc. breaker and fuse panels,
enclosure fans, doors and switches, etc.
Creates and processes RMAs for depot repair and refurbishment.
Determines repair and refurbishment lead times and pricing based on
warranties/contractual agreements. Provides repair shipping information
and status.
Answers technical product and system questions; determines status of
warranties and contractual agreements for repair.
ES.Services@Emerson.com or visit EmersonNetworkPower.com/EnergySystems.
[51]
[1,2] , purchase orders, expediting requests
[2] DC power
Code: UM582127000
Issue AD, January 20, 2014