ABB Terra AC User Manual page 45

Problem (error
code)
Modbus communi-
cation lost
(0x4000)
The display shows
that the EV is not
ready for the
charge session or
the
app shows 'waiting
for EV'
The EV is not charg-
ed
The EV connection
or authorization
process fails
BCM.V3Y00.0-EN | 002
Possible cause
The Modus communica-
tion is lost.
The EV is unavailable
ChargerSync
There is a problem with
the EVSE
The EV charge cable is de-
fective.
The EV charge cable is de-
fective.
Troubleshooting
Possible solution
Contact your local representative
of the manufacturer or a qualified
electrical contractor. Refer to sec-
tion 1.12.
Wake up the EV. Refer to section
4.5.
1. Make sure that the power
supply to the EVSE is on.
2. Examine the EVSE to find if is
working correctly.
ChargerSync app
3. Examine the
and the charge LED to make
sure that the charging session
is authorized.
4. Start the charging session.
1. Examine the EV charge cable.
2. If the EV charge cable is de-
fective, contact your local rep-
resentative of the manufac-
turer or a qualified electrical
contractor. Refer to section
1.12.
1. Examine the EV charge cable.
2. If the EV charge cable is de-
fective, contact your local rep-
resentative of the manufac-
turer or a qualified electrical
contractor. Refer to section
1.12.
45