ABB Terra AC User Manual
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ABB Terra AC User Manual

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Terra AC
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Summary of Contents for ABB Terra AC

  • Page 1 User manual Terra AC © Copyright ABB. All rights reserved...
  • Page 2 Copyright All rights to copyrights, registered trademarks, and trademarks reside with their respective owners. ® Copyright ABB EV Infrastructure. All rights reserved. BCM.V3Y00.0-EN | 002...

  • Page 3: Table Of Contents

    Contents Contents About this document................6 Function of this document...................... 6 Target group..........................6 Revision history..........................6 Language.............................6 Illustrations..........................6 Units of measurement......................6 Typographical conventions..................... 6 How to use this document...................... 6 General symbols and signal words..................7 1.10 Special symbols for warnings and dangers................. 8 1.11 Related documents........................
  • Page 4 Contents 2.8.3 Overview of the menus..................24 2.8.4 Errors......................... 25 Description of the display screens (option)...............25 2.9.1 Boot screen......................25 2.9.2 Standby/Idle screen....................25 2.9.3 Authorization screen....................26 2.9.4 Preparing to charge screen...................26 2.9.5 Charging screen...................... 26 2.9.6 Charging completed screen.................. 27 2.9.7 Fault detected display messages................
  • Page 5 Contents Do a check on the cabinet......................39 Troubleshooting................40 Troubleshooting procedure....................40 Troubleshooting table (IEC portfolio)................40 Troubleshooting table (UL portfolio)..................43 De-energize the EVSE......................46 Technical data..................47 EVSE Type..........................47 General specifications......................48 Meter specifications for a MID certified EVSE (IEC portfolio)........49 Ambient conditions........................

  • Page 6: About This Document

    About this document About this document Function of this document The document is only applicable for this EVSE (Terra AC), including the variants and options listed in section 7.1. The document gives the information that is necessary to do these tasks: •...

  • Page 7: General Symbols And Signal Words

    About this document 3. Do the steps in the procedures fully and in the correct sequence. 4. Keep the document in a safe location that you can easily access. This document is a part of the EVSE. General symbols and signal words Signal word Description Symbol...

  • Page 8: Special Symbols For Warnings And Dangers

    1.11 Related documents Document name Target group Product data sheet All target groups Installation manual Qualified installation engineer User manual Owner Declaration of conformity (CE) All target groups You can find all related documents here: https://new.abb.com/ev-charging/terra- ac-wallbox. BCM.V3Y00.0-EN | 002...

  • Page 9: Manufacturer And Contact Data

    Manufacturer ABB EV Infrastructure George Hintzenweg 81 3068 AX, Rotterdam The Netherlands Contact data ABB EV Infrastructure in your country can give you support on the EVSE. You can find the contact data here: https://new.abb.com/ev-charging 1.13 Abbreviations Abbreviation Definition Alternating current...

  • Page 10: Orientation Agreements

    About this document Term Definition Grid provider Company that is responsible for the transport and dis- tribution of electricity Local rules All rules that apply to the EVSE during the entire lifecy- cle of the EVSE. The local rules also include the national laws and regulations.

  • Page 11: Description

    Description Short description The EVSE (Terra AC) is an AC charging station that you can use to supply electricity to an EV. The Terra AC offers tailor-made, intelligent and network charging solutions for your company or home. The EVSE can connect to the internet via GSM, WiFi or LAN.

  • Page 12: Product Label (Ul Portfolio)

    EVSE to see the applicable data. Refer to section 2.5.2. Product label (UL portfolio) SN: TACW7-[L]-WWYY-zxxxx PN: XXXXXXXXXX MODEL: Terra AC WX-P8-XX-XXX-X TAC Wx-[L]-WWYY-zxxxx XXXX XXXXXX For use with electric vehicles Pour utilisation avec des véhicules électriques...

  • Page 13: Overview

    Description Overview 2.5.1 Overview of the system EVSE RFID card or smartphone AC grid input Structure to install the EVSE on EV charge cable Parking space Part Function EVSE Refer to section 2.2. Structure To install the EVSE on and to keep the EVSE in position.
  • Page 14 Description Connection for the EV charge cable Cabinet cover Openings for the smart meter Enclosure connections RFID reader Opening for the Ethernet cable Product label Opening for the AC input cable LED indicators Part Function Connection for the EV To connect the EV charge cable charge cable Openings Openings for the cables that go into the EVSE...

  • Page 15: Overview Of The Evse, Inside (Ce Model)

    Description 2.5.3 Overview of the EVSE, inside (CE model) Maintenance cover Terminal block for dry contacts Primary Ethernet connection input and output Socket for a Nano-M2M SIM card Terminal block for the AC input Smart meter connection Terminal block for the EV charge cable or the socket Part Function...

  • Page 16: Overview Of The Evse, Inside (Mid Model)

    Description 2.5.4 Overview of the EVSE, inside (MID model) Maintenance cover Secondary Ethernet connection Primary Ethernet connection Smart meter connection Electrical pulse connector Terminal block for dry contacts Socket for a Nano-M2M SIM card input and output Terminal block for the AC input Terminal block for the EV charge cable or the socket Part...

  • Page 17: Overview Of The Evse, Inside (Ul Model)

    Description 2.5.5 Overview of the EVSE, inside (UL model) Maintenance cover Smart meter connection Primary Ethernet connection Terminal block for dry contacts Socket for a Nano-M2M SIM card input and output Secondary Ethernet connection Terminal block for the AC input Terminal block for the EV charge cable or the socket Part...

  • Page 18: Overview Of The Evse, Inside (Ul Model With Display)

    Description 2.5.6 Overview of the EVSE, inside (UL model with display) Maintenance cover Secondary Ethernet connection Primary Ethernet connection Smart meter connection Socket for a Nano-M2M SIM card Terminal block for dry contacts Terminal block for the AC input input and output Terminal block for the EV charge cable or the socket Part...

  • Page 19: Options

    Description Options 2.6.1 Display Display For more data about the display, refer to section 2.9. 2.6.2 EV charge cable, Type 2 2.6.3 Socket, Type 2 Socket BCM.V3Y00.0-EN | 002...

  • Page 20: Ev Charge Cable, Type 1 (Ul Portfolio)

    Description The socket for an EV charge cable Type 2 is available with or without a shutter. 2.6.4 EV charge cable, Type 1 (UL portfolio) 2.6.5 Load management Load management makes sure that the available electrical capacity of the building or home is not exceeded.

  • Page 21: Control Elements

    Description Control elements 2.7.1 LED indicators Error LED Internet connection LED Charging LED EVSE on/off LED Cable and EV detection, and EV authorization LED Table 1: Error LED Status of the LED Status of the EVSE Error No error Table 2: Charging LED Status of the LED Status of the EVSE EV is fully charged or has stopped...

  • Page 22: Description Of The Chargersync App For The Evse

    Description Table 3: Cable and EV detection, and EV authorization LED Status of the LED Status of the EVSE An EV is connected. The connection is authorized. No EV connected Flashing A EV is connected, waiting for authoriza- tion Table 4: Internet connection LED Status of the LED Status of the EVSE Connected to the internet...

  • Page 23: General Description Of The Lay-Out Of The Chargersync App

    Description 2.8.1 General description of the lay-out of the ChargerSync app 9:41 My Chargers Bluetooth Connecting TACW224179G4567 Unavailable Functions Statistics Schedule Load Balance Energy Plan Carger Link Card Firmware update Home Start charge Menu title Navigation bars Main screen area Screen part Description Menu title...

  • Page 24: Overview Of The Menus

    Description Button Name / color Description Schedule To go to the schedule menu Energy plan To go to the energy plan menu Load balance To go to the load balance menu Firmware ugrade To go to the firmware upgrade menu Charger link To go to the charger link connectivity menu...

  • Page 25: Errors

    Description Menu Description Charger link connectivity To connect your EVSE to a network menu Add or delete card menu To add or delete RFID cards 2.8.4 Errors ChargerSync app shows If the EVSE detects a problem, the error LED comes on. The the error description.

  • Page 26: Authorization Screen

    Description 2.9.3 Authorization screen The display shows different Authorization screens, dependent on the situation. The display shows this Authorization screen when the EV charge cable is connected to the EV but the charge session is not authorized: 325.637,622 30.07.2020 10:30 Total : TACW2240120G4567 00.55.19...

  • Page 27: Charging Completed Screen

    Description 325.637,622 30.07.2020 10:30 Total : 231,5 20,180 31,86 02:41 TACW2240120G4567 00.55.19 Real-time voltage and current Energy delivered and duration of Real-time active power the charge session The display shows this Charging screen for a 3 phase EVSE: 325.637,622 30.07.2020 09:28 Total : 231,5 60,541...
  • Page 28 Description Disconnect the charge cable and connect it again: 325.637,622 30.07.2020 09:35 Total : 0x0010 TACW2240120G4567 00.55.19 Error code Contact your service provider: 325.637,622 30.07.2020 09:35 Total : 0x0010 TACW2240120G4567 00.55.19 Error code The EV is not ready for the charge session: 325.637,622 30.07.2020 10:30 Total :...

  • Page 29: Safety

    Safety Safety Liability The manufacturer is not liable to the purchaser of the EVSE or to third parties for damages, losses, costs or expenses incurred by the purchaser or third parties if any target group mentioned in the related documents does not obey the rules below: •...

  • Page 30: Personal Protective Equipment

    Safety Personal protective equipment Symbol Description Protective clothing Safety gloves Safety shoes Safety glasses FCC compliance statement Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

  • Page 31: General Safety Instructions

    Safety • This device may not cause interference. • This device must accept any interference, including interference that may cause undesired operation of the device. RF exposure statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment.

  • Page 32: Signs On The Evse

    Safety Signs on the EVSE Symbol Risk type General risk Hazardous voltage that gives risk of electrocution Risk of pinching or crushing of body parts Rotating parts cat can cause a risk of entrapment Sign that means that you must read the manual before you install the EVSE Waste from electrical and electronic equipment Note: It is possible that not all symbols are present on the EVSE.

  • Page 33: Special Safety Instructions (Ul Portfolio)

    Safety 3.11 Special safety instructions (UL portfolio) 3.11.1 Important safety instructions (UL portfolio) Warning: Obey the basic precautions for electric products, including the instructions in this section. Caution: To reduce the risk of fire, connect this EVSE only to a circuit provided with 40 A maximum branch circuit overcurrent protection in accordance with the National Electrical Code, ANSI/NFPA 70.

  • Page 34: Operation

    Operation Operation Prepare before use 1. Appoint a site operator and an installation engineer, if these are other persons than you. 2. Make sure that the equipment is installed and commissioned according to the instructions in the installation manual. 3. Make an emergency plan that instructs people what to do in case of an emergency.

  • Page 35: Start A Charge Session

    Operation Start a charge session 4.4.1 EVSE with an EV charge cable Caution: During the charge session, do not disconnect the EV charge cable from the connection on the EV. There is a risk of damage of the connector of the EV. Note: The LEDs show the status of the charge session.

  • Page 36: Wake Up The Ev (Evse With Display)

    Operation 4.5.2 Wake up the EV (EVSE with display) Preliminary requirements The display shows that the EV is not ready for the charge session. Procedure 1. Disconnect the EV charge cable from the EV. 2. Connect the EV charge cable to the EV again. Stop a charge session 4.6.1 EVSE with an EV charge cable...

  • Page 37: Wrap The Ev Charge Cable Around The Enclosure

    Operation 1. Select one of the two ways to end the charge session. • Wait until the charge session is completed. ChargerSync app shows that the charge session is completed • • The charging LED is on. • If your EVSE has a display, the display shows that the charge session is completed.

  • Page 38: Maintenance And Cleaning

    Maintenance and cleaning Maintenance and cleaning Maintenance schedule Task Frequency Procedure Clean the cabinet cover 4 months Refer to section 7.9. and the enclosure of the EVSE. Do a visual check for dam- Before each use Refer to section 5.3. age on the cabinet.

  • Page 39: Do A Check On The Cabinet

    Maintenance and cleaning Do a check on the cabinet 1. Do a check for damage on these parts: Part Damage Charge cables, outlets and connectors Cracks or ruptures Internal wires of the cable are visible Display Cracks Coating of the cabinet Cracks or ruptures 2.

  • Page 40: Troubleshooting

    Troubleshooting Troubleshooting Troubleshooting procedure 1. Try to find a solution for the problem with the aid of the information in this document. 2. If you cannot find a solution for the problem, contact your local representative of the manufacturer. Refer to section 1.12. Troubleshooting table (IEC portfolio) Problem (error Possible cause...
  • Page 41 Troubleshooting Problem (error Possible cause Possible solution code) Over temperature The internal temperature 1. Do a check of the operation (0x0080) is too high. temperature on the product label. If the ambient tempera- ture is too high, the EVSE will decrease the output current automatically.
  • Page 42 Troubleshooting Problem (error Possible cause Possible solution code) The display shows The EV is in unavailable Wake up the EV. Refer to section that the EV is not 4.5. ready for the charge session or ChargerSync app shows 'waiting for EV' The EV is not charg- There is a problem with 1.

  • Page 43: Troubleshooting Table (Ul Portfolio)

    Troubleshooting Problem (error Possible cause Possible solution code) The EV charge cable is not 1. Examine the connection of connected correctly. the EV charge cable. 2. If necessary, contact your lo- cal representative of the man- ufacturer or a qualified elec- trical contractor.
  • Page 44 Troubleshooting Problem (error Possible cause Possible solution code) Severe over current There is an overload on the Contact your local representative (0x0040) EV side. of the manufacturer or a qualified electrical contractor. Refer to sec- tion 1.12. Over temperature The internal temperature 1.
  • Page 45 Troubleshooting Problem (error Possible cause Possible solution code) Modbus communi- The Modus communica- Contact your local representative cation lost tion is lost. of the manufacturer or a qualified (0x4000) electrical contractor. Refer to sec- tion 1.12. The display shows The EV is unavailable Wake up the EV.

  • Page 46: Energize The Evse

    Troubleshooting Problem (error Possible cause Possible solution code) The EV charge cable is not 1. Examine the connection of connected correctly. the EV charge cable. 2. If necessary, contact your lo- cal representative of the man- ufacturer or a qualified elec- trical contractor.

  • Page 47: Technical Data

    (only with display) Not certified for SIM slot Ethernet Single Daisy-chain Example Terra AC W7-P8-RD-MCD-0 • A1 = Brand name = Terra AC • A2 = Type = wallbox • A3 = 7, Power output = 7.4 kW BCM.V3Y00.0-EN | 002...

  • Page 48: General Specifications

    Technical data • A4 = Cable type, cable = Type 1 • A5 = 8 m • A6 = authorization = RFID enabled • A7 = Display = yes • A8 = metering = certified for MID • A9 = SIM slot = applicable •...

  • Page 49: Meter Specifications For A Mid Certified Evse (Iec Portfolio)

    Technical data Parameter Specification FCC Part 15 Class B ENERGY STAR Power consumption In stand-by mode: • CE model • • MID model • 4.6 W • UL model • 3.6 W (ENERGY STAR compliant) • UL model with display •...

  • Page 50: Dimensions

    Technical data Dimensions 7.6.1 AC input with socket, cable Type 2 Width of the EVSE Height of the EVSE Depth of the EVSE Distance from the bottom of the Depth of the socket EVSE to the center of the socket. Parameter Specification [mm] BCM.V3Y00.0-EN | 002...

  • Page 51: Ac Input With Ev Charge Cable

    Technical data 7.6.2 AC input with EV charge cable Width of the EVSE Height of the EVSE Depth of the EVSE Parameter Specification [mm] 7.6.3 Space requirements for installation EVSE BCM.V3Y00.0-EN | 002...

  • Page 52: Ac Input Specifications

    Technical data Parameter Specification [mm] [in] > 200 > 8 Z2 (indoor use) 450 to 1200 18 to 48 Z2 (outdoor use) 600 to 1200 24 to 48 AC input specifications 7.7.1 General specifications Parameter Specification Earthing systems TN-S TN-C-S Frequency 50 Hz or 60 Hz Overvoltage category...

  • Page 53: Ac Input Specifications (Ul Portfolio)

    Technical data 7.7.3 AC input specifications (UL portfolio) Parameter Specification Input AC power connection 240 V AC Standby power consumption 3.6 W Earth (ground) fault protection internal 20 mA AC CCID AC output specifications 7.8.1 AC output specifications (IEC portfolio) Parameter Specification AC output voltage range (1 phase)

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