Troubleshooting - Gaggia Milano NAVIGLIO MILK User Manual

ENGLISH
32

Troubleshooting

Machine actions
The machine does not switch
on.
The coffee dispensed is not
hot enough.
The drip tray gets filled
although no water is drained.
The machine displays the red
LED light on steady even
after the coffee pucks have
been emptied.
No hot water or steam is
dispensed.
Coffee does not have enough
crema.
(see note)
The machine takes a long
time to warm up or the
amount of water dispensed
from the wand is too little.
The brew group does not
come out.
There is a lot of ground coffee
under the brew group.
Naviglio milk en-nl-pl.indd 32
This chapter summarises the most common problems you could encounter with
your machine.
Causes
The machine is not connected to
the electric network.
The cups are cold.
Water is sometimes drained
automatically by the machine into
the drip tray to manage circuit
rinsing and ensure optimum
machine performance.
The coffee pucks container has
been emptied when the machine
was off.
The hole of the steam wand is
clogged.
Dirty Capp in Cup system (if any).
The machine is performing the
autoregulation operation.
The blend is unsuitable, coffee is
not freshly roasted or the grind is
too coarse.
The machine circuit is clogged by
limescale.
The brew group is out of place.
The coffee pucks container is
inserted.
The coffee used is not suitable for
automatic machines.
Solutions
Connect the machine to the electric
network.
Preheat the cups with hot water.
This is a normal behaviour of the
machine.
The coffee pucks container must always
be emptied with the machine on. Wait
until the red LED light starts flashing
more slowly before reinserting the
drawer.
Clean the hole of the steam wand using
a pin.
Caution: Make sure that the
machine is off and has cooled down
before performing this operation.
Clean the Capp in Cup system.
Dispense several cups of coffee so
that the machine regulates itself
automatically.
Change coffee blend or adjust the grind
as explained in the "Adjusting the Coffee
Grinder" section.
Descale the machine.
Turn on the machine. Close the service
door. The brew group automatically
returns to the initial position.
Remove the coffee pucks container
before removing the brew group.
It may be necessary to change the type
of coffee or the coffee grinder settings.
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