Printer Maintenance; Print A Test Print - Pitney Bowes DM60 Quick Reference Manual

Printer Maintenance

If lines are missing in the system prints, perform maintenance to clean
the print head nozzles.
IMPORTANT: Always ensure that your prints are clear and complete.
Poor prints may be rejected by Royal Mail.
The illustration above shows a bad print with missing lines. Only
approved ink should be used in the machine.
Clean printer nozzles:
Press Menu/Options.
l
Use the Review ▼▲ keys to scroll to 'Use ink functions?', then press
l
Enter/yes.
Use the Review ▼▲ keys to scroll to 'Clean printer nozzles?', then
l
press Enter/yes.
Now print a Test Print (see opposite from When prompted).
Pitney Bowes Quick Reference Guide December, 2019

Print a Test Print

Press Menu/Options.
l
Use the Review ▼▲ keys to scroll to 'Use ink functions?', then press
l
Enter/yes.
Use the Review ▼▲ keys to scroll to 'Clean printer nozzles?', then
l
press Enter/yes.
When prompted, insert an envelope or label for test.
At the 'Is test pattern OK?' prompt:
If lines are missing, press no and the system will attempt to prime the
print head again. It will then ask for another test print.
If test print is OK, press yes to return to the Home screen and resume
normal operation.
Good test print - no missing lines in the centre of the test print
Poor test print - missing lines in the centre of the test print
If you continue to experience poor print quality, replace your ink
cartridge see Changing the Ink Cartridge.
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