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Pitney Bowes DM60 Series Installation Manual
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Pitney Bowes DM60 Series Installation Manual

Pitney Bowes DM60 Series Installation Manual

Franking machine
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Download this manual See also: Operating Manual, Setup Manual
Mailing and Shipping
Franking Machines
Franking machine
installation guide -
DM60 series
Read Now BEFORE you unpack your equipment
Continue reading below
Right, let's get your franking
machine up and running quickly...
Let's first get together the things you will need:
• The box containing your new franking machine.
• A letter from Royal Mail titled 'Your Licence'.
If you have not received the letter from Royal Mail, do not go any further
with this installation. Please call Royal Mail Customer Services on 08457
950950. If they ask you for the franking machine Serial Number, it can be
found on a label on the outside of the box.
If you have everything you need, check that the serial numbers on your
box and the letter from Royal Mail are identical. If they are, continue to
work through this set-up. If not, call Pitney Bowes on 08444 992 992.
Installation requires contact with our Data Centre. Please only attempt
installation during the opening hours of 7am to 8pm Monday to Saturday.
We all know that different people work in different ways, so we've
provided three methods that you can use to install your franking machine,
depending on your preference:
• This paper guide
• An online guide
• An online video
Open the guide
fully and follow
steps 1 - 9 overleaf.
An animated, step-by-step guide. Go to
www.pitneybowes.com/uk/dm60install
and click on the installation guide link:
This shows each part of the installation. Go to
www.pitneybowes.com/uk/dm60installvideos
to view each step in an easy to follow way.
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Summary of Contents for Pitney Bowes DM60 Series

  • Page 1 If you have everything you need, check that the serial numbers on your box and the letter from Royal Mail are identical. If they are, continue to work through this set-up. If not, call Pitney Bowes on 08444 992 992. Installation requires contact with our Data Centre. Please only attempt installation during the opening hours of 7am to 8pm Monday to Saturday.
  • Page 2 PC with an internet connection. PCMC Connection (Internet connection via your PC) If you have a PC with an internet connection nearby, you can install the free Pitney Bowes PC Meter Connect™ (PCMC) software and use the PC’s internet connection (see step 4c).
  • Page 3 Fit the Scale Remove all shipping tape from the machine, including the tape on the underside of the machine which holds the slide-out tray in position. Position the scale on the franking machine and plug in the scale connector as shown in the diagram. Tighten the connector screws.
  • Page 4 4c. PCMC Connection (Internet connection via your PC) Before you connect your franking machine to your PC, you need to install our FREE PC Meter Connect software. To do this, you must have administrator rights ™ on your PC which may require you to contact your IT department. Please note that the software is not Mac compatible.

  • Page 5: Check For Updates

    If the numbers do NOT match, do not go any further with this installation and contact Pitney Bowes on 08444 992992. Check for updates Your franking machine now automatically checks and installs any new software, including any new Envelope Messages associated with your account.
  • Page 6 Envelope Messaging or software updates allocated to your account. To do this: • Press Menu/Options. • Use the Review ▼▲ keys to scroll to ‘Connect to Pitney Bowes’ then press Enter/ yes. • Your franking machine connects with the Pitney Bowes Data Centre and indicates if any updates are available.

  • Page 7: Troubleshooting

    You cannot meet the requirements of LAN or PC Meter Connect™ connection If do not have a LAN connection or an internet enabled PC available to allow your franking machine to connect to the Pitney Bowes Data Centre, please give us a call on 08444 992992 to discuss other possible options.

  • Page 8: Ordering Consumable Supplies

    Follow normal safety precautions for all office equipment: • Use only Pitney Bowes approved supplies, in particular aerosol dusters. Improper storage and use of aerosol dusters or flammable aerosol dusters can cause an explosive-like condition that could result in personal injury and/or property damage.