About Shining 3D - Shining 3D EinScan Pro 2X User Manual

12. Support and Contact .................................................................................................................. 133
12.1. User Community ................................................................................................................ 133
12.1.1. Log In ........................................................................................................................ 133
12.1.2. Validate Your Warranty ............................................................................................ 134
12.1.3. Submit a Ticket ......................................................................................................... 135
12.2. Contact Us ......................................................................................................................... 137

About SHINING 3D

SHINING 3D, founded in 2004, rapidly became China's first listed OTC stock company
in the 3D digitizing and printing industries segment. SHINING 3D develops,
manufactures and commercializes a wide range of 3D technologies, including 3D
scanners for multiple industries and applications, 3D printers for both additive
manufacturing and consumer markets, 3D materials, 3D design and manufacturing
services, and an online 3D cloud platform. SHINING 3D is well-positioned in the
market and has the capacity to handle large sales volumes, offer powerful 3D
technologies, and provide strong service support. As the leader among Chinese 3D
printing companies, SHINING 3D has currently extended a strong international
influence with customers in more than 70 different countries in Asia and Pacific,
Europe, North America, South America, Africa and the Middle East.
EinScan Pro 2X series 3D scanners are unique multi-functional 3D Digitizing devices
with multiple 3D Scanning modes. They are designed to improve the efficiency in
generating high-quality 3D models, which makes 3D Scanning technology accessible
to either professional users or new users. It is based on the feedback from thousands
of 3D Scanner users and the valuable input of SHINING 3D's R&D team. The modular
design of EinScan handheld 3D scanners provide a professional, yet still easy to use
3D digitizing solution for versatile applications.
EXScan Pro is our self-developed high-performance 3D scanning software, allowing
users a faster experience during scanning and data processing.
Please review this document to help you operate your scanner. If you have more
questions that are not answered here, please feel free to email us at
einscan_support@shining3d.com.
SHINING 3D - EinScan Pro 2X series - EXScan Pro 3.3.0.0 - User Manual - July 2019 5