Making A Precedence Call By Using Priority Softkey; Making A Precedence Call By Using The Main Menu - Avaya 9600 Series Manual

Operation
the extension from Favorites, Recents, or Contacts. The precedence level is valid for only one
call session. The call precedence level are categorized under the following options and order:
• FO: Flash Override. Highest precedence.
• FL: Flash.
• IM: Immediate.
• PR: Priority.
• Routine: (Default) Lowest precedence. Routine is highlighted on the call session line if no
call is made within five minutes.
You can initiate a precedence call from Busy Indicator and Bridged Appearance. Initiating a
precedence call from WML browser and Team button is not supported.
Making a precedence call
There are five methods by which you can make a priority call:
• Dial plan configuration: Configuration is done on Local Session Controller (LSC) or Enterprise
Session Controller (ESC) with Feature Access Code (FAC).
• Priority softkey: Visible only when it is configured with the appropriate system parameter.
• Main Menu.
• Options & Settings menu.

Making a precedence call by using Priority softkey

Before you begin
Ensure that the Priority softkey is enabled by your administrator.
Procedure
1. Press Priority softkey on the idle line appearance.
2. Select the precedence level on the Precedence Selection screen.
3. Dial the extension manually.
You can also select redial softkey or autodial from the System Number screen.

Making a precedence call by using the Main menu

Procedure
1. Press Main menu.
2. Select Priority Call.
3. On the Precedence Selection screen, select the precedence level.
October 2020 Using Avaya 9608/9608G/9611G IP Deskphones SIP
Comments on this document? infodev@avaya.com
44