Algo 8028 User Manual
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Algo 8028 User Manual

Sip doorphone
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8028 SIP Doorphone (G2)
Document 90-00104
05/21/2020
Page 1
FW Version 3.2
User Guide
Order Codes
8028
Optional Accessories:
64-00038
X24VG
Algo Communication Products Ltd
4500 Beedie St Burnaby BC Canada V5J 5L2
www.algosolutions.com
8028 SIP Doorphone (G2) FW 3.2
SIP Doorphone (G2)
Brass Faceplate
Power Supply
(604) 454-3792
support@algosolutions.com

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  • Page 1 8028 SIP Doorphone (G2) FW 3.2 8028 SIP Doorphone (G2) FW Version 3.2 User Guide Order Codes 8028 SIP Doorphone (G2) Optional Accessories: 64-00038 Brass Faceplate X24VG Power Supply Document 90-00104 Algo Communication Products Ltd (604) 454-3792 05/21/2020 4500 Beedie St Burnaby BC Canada V5J 5L2 support@algosolutions.com...

  • Page 2: Table Of Contents

    8028 SIP Doorphone (G2) FW 3.2 Table of Contents IMPORTANT SAFETY INFORMATION...................... 3 OVERVIEW..............................7 ..............................7 NTRODUCTION ’ 8028)....................8 COMPARED TO THE ORIGINAL ..............................8 PPLICATIONS SETUP AND INSTALLATION........................10 & T ......................10 ETTING TARTED UICK NSTALL ..............................

  • Page 3: Important Safety Information

    8028 SIP Doorphone (G2) FW 3.2 Important Safety Information The 8028 SIP Doorphone (G2) is designed, tested and verified to comply with CSA/ANSI/UL 62368-1 Safety Standards for INFORMATION TECHNOLOGY EQUIPMENT. Important Safety Information This product is powered by a certified limited power source (LPS), Power over Ethernet (PoE);...
  • Page 4 Produkt von einem qualifizierten Elektriker installieren zu lassenv. Sollten Sie die englischen Sicherheitsinformationen nicht verstehen, kontaktieren Sie bitte Algo per Email bevor Sie mit der Installation beginnen, um Unterstützung zu erhalten. Algo kann unter der folgenden E-Mail-Adresse erreicht werden: support@algosolutions.com.
  • Page 5 Earth grounding can be achieved by connecting the 8028 (G2) control unit power jack to earth ground using either the supplied ground strap directly to a suitable ground point or by use of the optional Algo 75-00004 24Vdc Power Adapter to socket outlet with a protective earthing connection.
  • Page 6 8028 SIP Doorphone (G2) FW 3.2 perimeter without adequate lightning protection. Please see information in ‘Installation’ section above. Document 90-00104 Algo Communication Products Ltd (604) 454-3792 05/21/2020 4500 Beedie St Burnaby BC Canada V5J 5L2 support@algosolutions.com Page 6 www.algosolutions.com...

  • Page 7: Overview

    Fully compatible with SIP industry standards, the SIP Doorphone will work with most hosted or enterprise SIP-based servers supporting third-party SIP endpoints. The 8028 is a two component product for easy installation into existing construction utilizing existing intercom wiring at the door. No network connectivity is required at the outdoor intercom and the door relay connection is located safely indoors.

  • Page 8: New ( Compared To The Original 8028)

    During the intercom call the telephone keypad can be used to enter a door open code (e.g. digit 6, or up to four digits). Once activated the 8028 access control relay will permit a momentary unlock of the entrance for the visitor to gain access through the door or gate in a secure and efficient manner.
  • Page 9 Anti-Door Tamper A feature of the 8028 is to ring the telephone(s) with a warning alert in the event a door is ajar due to tampering (such as a door blocked open after being legitimately released for a visitor).

  • Page 10: Setup And Installation

    Control Unit pluggable terminal socket. 3. Connect the 8028 (G2) Control Unit to a network port. If the network switch supports PoE (IEEE 802.3af 15W) or PoE+ (IEEE 802.3at 30W) then the control unit will power up as indicated by the blue power light on the front.
  • Page 11 8028 SIP Doorphone (G2) FW 3.2 9. Verify the extension is properly registered with the SIP server in the Status tab. Ensure the SIP Registration is “Successful”. 10. Press the Call Button on the Door Station, then answer the phone to communicate over the Door station.

  • Page 12: Installation

    Installation Door Station Installation The Door Station, provided with the 8028 Doorphone kit, is weather protected for outdoor installation. However if network cabling extends beyond the perimeter of the building then adequate lightning protection is required to protect the cabling and network switch from lightning surges.
  • Page 13 ◦ Fasten the Door Station to the surface mount bezel and install faceplate For two-gang flush mount (or surface mount using Algo 3100 or electrical box with conduit): ◦ Discard the larger surface mount gasket and bracket. ◦ Place the surface mount gasket onto the rear of the door station against the flange.

  • Page 14: Programming And Configuration

    The 8028 is configurable using the web interface or provisioning features. After boot up, the red call button will turn on and the 8028 will have obtained an IP address. If there is no DHCP server the 8028 will default to the static IP address 192.168.1.111.

  • Page 15: Pre-Wiring Instructions

    If more current or a different voltage is required, then the customer must provide a matching power supply for the electric strike or magnetic lock. Maximum switching capability of the 8028 door control contacts is 1 A, 30 V. Pre-Wiring Instructions...

  • Page 16: Wiring Connections (Controller)

    8028 SIP Doorphone (G2) FW 3.2 Wiring Connections (Controller) Controller Normally Open 24V 0.3A Relay (30V 1A) Common Normally Closer 5 Position 24V Auxiliary Power PWR - Removable Terminal Output 0.25A – Power Supply Block (PoE+ or optional 0.5A - PoE+...

  • Page 17: Led Indicators

    Open Code is pressed from the telephone keypad during a call with the 8028. This light shows the state of the relay, and verifies that it has activated. If the “unlock” light activates, but the door fails to unlock, please contact your electrician to check the connections and wiring to the door strike.

  • Page 18: Reset

    8028 SIP Doorphone (G2) FW 3.2 Reset To return all settings to a factory default, reboot or power cycle the 8028. Wait until the Power Led flashes, and then press and hold the reset button until the LED start to double flash.

  • Page 19: Tls For Sip Signaling And Provisioning

    This is useful for when third-party devices or attackers may try to intercept, replicate, or alter Algo products, and try to connect to the server. TLS protocol will ensure that third parties cannot read/modify any actual data. Previously security was less of a concern because phone systems were on isolated networks, but hosted services are becoming increasingly more common.
  • Page 20 8028 SIP Doorphone (G2) FW 3.2 HTTPS Provisioning Provisioning can be secured by setting the ‘Download Method’ to ‘HTTPS’ (under the Advanced Settings > Provisioning tab). This prevents configuration files from being read by an unwanted third-party. This resolves the potential risk of having sensitive data stolen, such as admin passwords and SIP credentials.
  • Page 21 Important: In order for a SIP server to validate the Algo device, an additional certificate has to be manually installed on the 8028. To add this user certificate file use any valid X.509 format and have the file named ‘sipclient’. This is done by manually adding a file named ‘sipclient’, which contains a device certificate and private key, to the ‘certs’...

  • Page 22: Web Interface Status And Login

    Web Interface Status and Login Web Interface Login The web interface requires a password which is ‘algo’ by default. This password can be changed in the Admin tab after logging in the first time. Web Interface is accessed by entering the 8028’s IP Address into a web browser.

  • Page 23: Status

    The device’s Status page will be available before and after log on. The section can be used to check the 8028’s SIP Registration status of the SIP extension, Call Status, Proxy Status, Extension to Dial, Door Station status, and general MAC, IP, Netmask, and Date/Time information.

  • Page 24: Web Interface Basic Settings

    The IP address (e.g. 192.168.1.111) or domain name (e.g. myserver.com) of the SIP Server SIP Extension This is the SIP extension used to register the 8028 with the SIP Server. Authentication ID May also be called Username for some SIP servers and in some cases may be the same as the SIP extension.

  • Page 25: Basic Settings Tab - Features

    Answer Inbound Call Allow the 8028 to auto-answer an inbound call. By default, this functionality is activated. Answer Tone Select a tone to be played over the speaker when the intercom answers an inbound call.
  • Page 26 This feature can be used to set a limit on how long the intercom will ring before timing out. If the call is not answered within this time period, the 8028 will go back to an idle state. Ringback Tone Select an audible ringback tone to be played on the 8028 speaker until the call is answered.

  • Page 27: Basic Settings Tab - Door Control

    8028 SIP Doorphone (G2) FW 3.2 Basic Settings Tab – Door Control Momentary Open Code 1-4 digit DTMF code that can be used to unlock the door for a brief period of time. Leave this field blank to disable this feature.
  • Page 28 8028 SIP Doorphone (G2) FW 3.2 Latch Open Code 1-4 digit DTMF code that can be used to unlock the door indefinitely. Leave this field blank to disable this feature. Latch Closed Code 1-4 digit DTMF code that will lock the door again when it is latched open. Leave this field blank to disable this feature.

  • Page 29: Basic Settings Tab - Input/Output

    8028 SIP Doorphone (G2) FW 3.2 Basic Settings Tab – Input/Output Controller Input / Input Mode Select input type to the Controller: • Disabled • Call Button (Dry Contact Closure) Normally Open or Normally Closed • Door Sensor Normally Open or Normally Closed •...
  • Page 30 8028 SIP Doorphone (G2) FW 3.2 • Door Sensor Normally Open or Normally Closed Call Button Backlight Enable or disable the Call Button’s red backlight. Controller Output / Door Station Output Output can be configured to trigger one of the following Controller / Door Station events: •...

  • Page 31: Basic Settings Tab - Multicast

    Each 8028 SIP Doorphone has its own IP address, and shares a common multicast IP and port number (multicast zone) for multicast packets. The 8028 is able to act as a multicast Slave, allowing it to receive multicast messages (i.e. one-way audio) from a Master device and play it over the intercom speaker.
  • Page 32 Slave Zones Select one or more multicast zones for the 8028 SIP Doorphone to monitor. Note that multicast zone priority is based on the zone definition list order (top to bottom) available under Advanced Settings >...
  • Page 33 Polycom Groups configured on the Algo device. If an Algo device is used as a Multicast master, a tone does not have to be set as the Algo master will provide its own tone. Polycom Group Tones can be set in Advanced Settings > Advanced Multicast tab.

  • Page 34: Web Interface Advanced Settings

    DHCP is an IP standard designed to make administration of IP addresses simpler. When DHCP is selected, it will automatically configure the IP addresses for each 8028 on the network. Alternatively the 8028 can be set to a static IP address.
  • Page 35 8028 SIP Doorphone (G2) FW 3.2 IPv6 Method Select between DHCP or static. If static is selected enter the IPv6 address and gateway information. VLAN Mode Enables or Disables VLAN Tagging. VLAN Tagging is the networking standard that supports Virtual LANs (VLANs) on an Ethernet network. The standard defines a system of VLAN tagging for Ethernet frames and the accompanying procedures to be used by bridges and switches in handling such frames.

  • Page 36: Advanced Settings Tab - Admin

    Password to log into the 8028 SIP Doorphone web interface. You should change the default password algo in order to secure the device on the network. If you have forgotten your password, you will need to perform a reset using the Reset Button in order to restore the password (as well as all other settings) back to the original factory default conditions.
  • Page 37 Log Level Use on the advice of Algo technical support only. Log Method Allows the 8028 to write to external Syslog server if the option for external (or both) is selected. Log Server If “Network” or “Both” is selected this is the address of the Syslog server on the network.
  • Page 38 To obtain your SIP Realm information, contact your SIP Server administrator (or check the SIP log file for a registration attempt). SNMP Support The 8028 SIP Doorphone will respond to a simple status query for automated supervision. SNMPv3 security may be enabled. Contact Algo technical support for more information. RESTful API Secure API for remote access &...

  • Page 39: Advanced Settings Tab - Time

    8028 SIP Doorphone (G2) FW 3.2 Advanced Settings Tab – Time Network time is used for logging events into memory for troubleshooting. Timezone Select time zone. NTP Time Servers 1/2/3/4 The interface will attempt to use Timer Server 1 and work down the list if one or more of the time servers become unresponsive.

  • Page 40: Advanced Settings Tab - Provisioning

    “Provisioning Server”: TFTP (Trivial File Transfer Protocol), FTP, HTTP, or HTTPS. For example, the 8028 configuration files can be automatically downloaded from a TFTP server using DHCP Option 66. This option code (when set) supplies a TFTP boot server address to the DHCP client to boot from.
  • Page 41 8. File algop8028g2.conf can now be uploaded onto the Provisioning server If using a generic configuration file, extensions and credentials have to be entered manually once the 8028 SIP Doorphone has automatically downloaded the configuration file. Generating a specific configuration file 1.

  • Page 42: Advanced Settings Tab - Advanced Audio

    MAC address specified in the configuration file name. Since all the necessary settings can be included in this file, the 8028 will be ready to work immediately after the configuration file is downloaded. The MAC address of each 8028 SIP Doorphone can be found on the back label of the unit.
  • Page 43 8028 SIP Doorphone (G2) FW 3.2 Microphone Filter Applies a high-pass filter to the microphone input. Used to reduce audio artifacts like humming or buzzing by filtering out unwanted frequencies. Microphone Noise Filter Enables heavy filtering below 145Hz to reduce mains induced noise (fans).

  • Page 44: Advanced Settings Tab - Advanced Sip

    8028 SIP Doorphone (G2) FW 3.2 Advanced Settings Tab – Advanced SIP SIP Transportation Which transport layer protocol to use for SIP messages. Setting ‘SIP Transportation’ to ‘TLS’, ensures the encryption of SIP traffic. Document 90-00104 Algo Communication Products Ltd...
  • Page 45 SIP Outbound Support (RFC 5626) Enable this option to support best networking practices according to RFC 5626. This option should generally be enabled if the Algo device is being registered with a hosted server or if TLS is being used for SIP Transportation.
  • Page 46 SIP message used to poll servers to monitor availability. Keep-alive Method If Double CRLF is selected the 8028 SIP Doorphone will send a packet every 30 seconds (unless changed) to maintain connection with the SIP Server if behind NAT. Keep-alive Interval Interval in seconds that the CRLF message should be sent.

  • Page 47: Advanced Settings Tab - Advanced Multicast

    When paging to the 8028 SIP Doorphone as well as other third party devices, the low latency of the 8028 may cause the audio to lead other devices. By adding audio delay up to one second, the 8028 may be synchronized with other endpoints or telephones that have greater latency.
  • Page 48 For instance, emergency pages can be louder on certain Slave endpoints. Polycom Slave Tones A tone may be set for any of the 25 Polycom Groups. If using an Algo device as a Multicast master, it is recommended to set the slave tones to “None” to avoid conflicts, as the Algo devices already multicast a tone by default.

  • Page 49: Web Interface System

    Restore Configuration File Restore settings from a backup file. Restore Configuration to Defaults Resets all 8028 SIP Doorphone (G2) device settings to factory default values. Download Backup File Saves the device settings (configuration) and all the files in File Manager: certificates, licenses, and tones to a backup zip file.

  • Page 50: System Tab - Firmware

    How to upgrade the 8028 SIP Doorphone Firmware 1. From the top menu, click on System, then Firmware. 2. In the Upgrade section, click on Choose File and select the 8028 SIP Doorphone (G2) firmware file to upload. Note that a SFW file must be loaded.

  • Page 51: System Tab - File Manager

    8028 SIP Doorphone (G2) FW 3.2 4. After the upgrade is complete, confirm that the firmware version has changed (refer to top right of Control Panel). System Tab - File Manager Uploading custom Ring Tones (WAV Files) Custom WAV files may be uploaded into memory to play on the door station speaker.

  • Page 52: System Tab - Tones

    Default tones and custom tones can be tested. System Tab – System Log System log files are automatically created and assist with troubleshooting in the event the 8028 SIP Doorphone (G2) does not behave as expected. Document 90-00104 Algo Communication Products Ltd...

  • Page 53: Specifications

    8028 SIP Doorphone (G2) FW 3.2 Specifications Power Input: 48 V PoE IEEE 802.3af Class 0 • Max Power: 9W (PoE), 23W (PoE+), 14W (power supply) • Idle Power: 2.5W (PoE), 2.5W (PoE+), 2.5W (power supply) • Optional power supply available •...

  • Page 54: Fcc Compliance Statement

    8028 SIP Doorphone (G2) FW 3.2 Input/Output: Built-in Call Button: Backlit tactile silicon rubber Normally Open Relay (30V 1A) Common Controller Normally Closer 24V Auxiliary Power Output 5 Position Removable PWR - 0.25A – Power Supply Terminal Block (PoE+ or optional power 0.5A - PoE+...
  • Page 55 8028 SIP Doorphone (G2) FW 3.2 equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. Document 90-00104 Algo Communication Products Ltd (604) 454-3792...

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